To further enhance VIP services and provide an improved trading experience with exclusive benefits for our valued VIP users, we have upgraded our VIP program. Details are as follows:
VIP Level Criteria
VIP levels are calculated based on users' total trading volume in the past 30 days (in USDT), including Spot, Futures, API, and DEX+ trades, but excluding zero-fee trades and sub-account volume. Levels are automatically updated by the system.
| VIP Level | 30-Day Total Vol. Threshold |
| VIP 1 | ≥ 10,000,000 USDT |
| VIP 2 | ≥ 20,000,000 USDT |
| VIP 3 | ≥ 50,000,000 USDT |
| VIP 4 | ≥ 100,000,000 USDT |
| VIP 5 | ≥ 200,000,000 USDT |
| VIP 6 | ≥ 500,000,000 USDT |
| VIP 7 | ≥ 1,000,000,000 USDT |
Users may obtain a VIP Experience Card through special trading events, with benefits distinct from regular VIP levels.
Upgrade & Retention Rewards
Users who meet the criteria and reach a new VIP level for the first time will get a one-time Futures bonus. Those who keep their VIP level next month can claim a retention bonus.
Usage rules, validity, and scope of Futures bonuses are subject to the platform's rules and the terms of each event. Please refer to this article for more information.
Event-Based Benefits
Eligible VIP users may participate in exclusive events, including:
• Monthly VIP Lucky Draw with a 100% chance of winning
• Reward boosts of 120%–300% based on VIP level
• VIP-only Futures trading fee promotions
• Tier-based Earn product benefits
• VIP 7 exclusive access to private offline events
Event details are subject to corresponding event rules and may be adjusted by the platform.
Status & Identity Benefits
Depending on VIP level, users may receive:
• Birthday bonus (worth 100–500 USDT)
• MEXC merchandise
• VIP status identifier
• Exclusive badge (VIP 6 and above)
• Annual VIP gift pack (VIP 7 only)
Experience VIP identity benefits will be distributed via events or other official arrangements.
Service Benefits
• All VIP users: 1-on-1 dedicated customer support
• VIP 6: Premium VIP Manager Service
• VIP 7: Elite VIP Manager Service
The range of services and service levels are subject to the platform's arrangements.
Effective Dates & Adjustments
• The VIP Program upgrade takes effect upon publication of this announcement.
• Any adjustments due to market conditions, operations, or compliance will be announced separately by MEXC.
• Users are advised to stay updated via official MEXC channels. MEXC is not liable for any effects caused by missed announcements.
Additional Notes
• VIP levels and related data are subject to MEXC system records.
• Futures bonuses, event rewards, and other related benefits are non-transferable, cannot be split, and must only be used for their designated purposes.
• Certain benefits are subject to completion of the required KYC verification, as outlined on the event page.
• MEXC reserves the right to final interpretation of this announcement, within the limits of applicable law.
Thank you for being a valued member of the MEXC VIP community. We look forward to supporting your trading journey with enhanced benefits, services, and long-term value.
