We have observed a recent rise in fraud cases in Kenya involving scammers creating duplicate P2P trades and providing fake payment claims. Please stay alert and read on to learn how to identify these scams and protect your assets.
How the Scam Works
• The scammer locates the user's ad on another platform and opens a P2P trade.
• They then create a trade of the same amount with identical payment details on the user's ad within MEXC.
• The scammer marks the order as paid, even though no payment has been made.
• They initiate an appeal, claiming that payment was sent and that the user is refusing to release the crypto.
• To support their claim, the scammer provides proof of payment from the trade they initiated on the other platform, making it appear legitimate.
Important Reminders
• MEXC will never ask you to share payment information via WhatsApp or any other external channel.
• Always communicate through the MEXC App chatbox.
• All payments must be completed strictly through the official MEXC platform.
• Sharing personal information with counterparties may expose you to scams. MEXC cannot assume responsibility for any losses arising from such actions.
Security Tips
• Always follow the official order details displayed on the platform and avoid instructions from external channels.
• Do not communicate through external messaging apps.
• If you encounter suspicious activity, contact the official MEXC Customer Service immediately.
• Stay alert to protect your funds from fraudulent activities.
Thank you for your cooperation. MEXC remains committed to strengthening its risk control systems and ensuring a safe and reliable trading environment for all users.
