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Help & FAQ

<p style="margin-top:0pt;margin-bottom:0pt;color:rgb( 51 , 51 , 51 );font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;text-decoration:none;font-family:&#39;-apple-system&#39; , &#39;blinkmacsystemfont&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;line-height:1.38;background-color:rgb( 255 , 255 , 255 );padding:0pt 0pt 11pt;font-size:15px"><span id="docs-internal-guid-7d36e424-7fff-c29f-47bf-a56dc586a1eb"><span style="font-family:&#39;arial&#39; , sans-serif;color:rgb( 51 , 51 , 51 );background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;vertical-align:baseline;font-size:11.5pt"><strong>Dear MEXCers,</strong></span></span></p><p style="margin-top:0pt;margin-bottom:0pt;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;text-decoration:none;font-family:&#39;-apple-system&#39; , &#39;blinkmacsystemfont&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;line-height:1.38;background-color:rgb( 255 , 255 , 255 );padding:0pt 0pt 11pt"><strong id="docs-internal-guid-7d36e424-7fff-c29f-47bf-a56dc586a1eb" style="font-weight:normal"><span style="font-size:11.5pt;font-family:&#39;arial&#39; , sans-serif;color:rgb( 51 , 51 , 51 );background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;vertical-align:baseline">As requested by the StorageChain (WSTOR)  project team, MEXC has suspended deposits, withdrawals, and trading for WSTOR.</span></strong></p><p style="margin-top:0pt;margin-bottom:0pt;text-indent:0px;line-height:1.38;background-color:rgb( 255 , 255 , 255 );padding:0pt 0pt 11pt"><font color="#333333" face="-apple-system, blinkmacsystemfont, segoe ui, roboto, helvetica neue, helvetica, arial, sans-serif"><span style="font-size:15px">Learn more:</span></font><br /></p><ul><li><a href="https://x.com/StorageChain/status/1825738370485498127"><span style="font-size:15px">https://x.com/StorageChain/status/1825738370485498127</span></a><br /></li></ul><p style="margin-top:0pt;margin-bottom:0pt;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;text-decoration:none;font-family:&#39;-apple-system&#39; , &#39;blinkmacsystemfont&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;line-height:1.38;background-color:rgb( 255 , 255 , 255 );padding:0pt 0pt 11pt"><strong id="docs-internal-guid-7d36e424-7fff-c29f-47bf-a56dc586a1eb" style="font-weight:normal"><span style="font-size:11.5pt;font-family:&#39;arial&#39; , sans-serif;color:rgb( 51 , 51 , 51 );background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;vertical-align:baseline">We apologize for any inconvenience this may cause. Thanks for your support!</span></strong></p><p style="margin-top:0pt;margin-bottom:0pt;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;text-decoration:none;font-family:&#39;-apple-system&#39; , &#39;blinkmacsystemfont&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;line-height:1.38;background-color:rgb( 255 , 255 , 255 )"><strong id="docs-internal-guid-7d36e424-7fff-c29f-47bf-a56dc586a1eb" style="font-weight:normal"><br /></strong></p><p style="margin-top:0pt;margin-bottom:0pt;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;text-decoration:none;font-family:&#39;-apple-system&#39; , &#39;blinkmacsystemfont&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;line-height:1.38;background-color:rgb( 255 , 255 , 255 )"><strong id="docs-internal-guid-7d36e424-7fff-c29f-47bf-a56dc586a1eb" style="font-weight:normal"><br /></strong></p><p style="margin-top:0pt;margin-bottom:0pt;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;text-decoration:none;font-family:&#39;-apple-system&#39; , &#39;blinkmacsystemfont&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;line-height:1.38;background-color:rgb( 255 , 255 , 255 )"><strong id="docs-internal-guid-7d36e424-7fff-c29f-47bf-a56dc586a1eb" style="font-weight:normal"><span style="font-size:11.5pt;font-family:&#39;arial&#39; , sans-serif;color:rgb( 51 , 51 , 51 );background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;vertical-align:baseline">Enjoy trading on MEXC.</span></strong></p><p style="margin-top:0pt;margin-bottom:0pt;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;text-decoration:none;font-family:&#39;-apple-system&#39; , &#39;blinkmacsystemfont&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;line-height:1.38;background-color:rgb( 255 , 255 , 255 )"><strong id="docs-internal-guid-7d36e424-7fff-c29f-47bf-a56dc586a1eb" style="font-weight:normal"><span style="font-size:11.5pt;font-family:&#39;arial&#39; , sans-serif;color:rgb( 51 , 51 , 51 );background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;vertical-align:baseline">The MEXC Team</span></strong></p><p style="margin-top:0pt;margin-bottom:0pt;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;text-decoration:none;font-family:&#39;-apple-system&#39; , &#39;blinkmacsystemfont&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;line-height:1.38;background-color:rgb( 255 , 255 , 255 )"><strong id="docs-internal-guid-7d36e424-7fff-c29f-47bf-a56dc586a1eb" style="font-weight:normal"><span style="font-size:11.5pt;font-family:&#39;arial&#39; , sans-serif;color:rgb( 51 , 51 , 51 );background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;vertical-align:baseline">20 August 2024</span></strong></p>

Deposits & Withdrawals

Suspension of Deposits, Withdrawals and Trading for WSTOR

<div><div><strong style="font-weight:bolder">Looking for the fastest way to get MEXC updates? Join our </strong><a target="_blank" href="https://t.me/MEXC_OfficialAnnouncements" rel="noopener noreferrer"><strong style="font-weight:bolder">Announcement Telegram</strong></a><strong style="font-weight:bolder"> today!</strong></div><div> </div><div><strong style="font-weight:bolder">MEXC Platform: </strong><a target="_blank" href="https://www.mexc.com/download" rel="noopener noreferrer">Download App</a> | <a target="_blank" href="https://www.mexc.com/zero-fee" rel="noopener noreferrer">Trade with 0 Fees</a> | <a target="_blank" href="https://www.mexc.com/buy-crypto" rel="noopener noreferrer">Buy USDT Instantly</a></div><div><strong style="font-weight:bolder">Join MEXC Community:</strong> <a target="_blank" href="https://x.com/MEXC_Official" rel="noopener noreferrer">X (Twitter)</a> | <a target="_blank" href="https://t.me/MEXCEnglish" rel="noopener noreferrer">Telegram</a> | <a target="_blank" href="https://discord.com/invite/sHj2NrKacq" rel="noopener noreferrer">Discord</a></div><div><strong style="font-weight:bolder">Support:</strong> <a target="_blank" href="https://www.mexc.com/support" rel="noopener noreferrer">Help Center</a> | <a target="_blank" href="https://www.mexc.com/terms" rel="noopener noreferrer">Terms of Service</a></div><div><div><strong style="font-weight:bolder">Account Verification: </strong><a target="_blank" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" rel="noopener noreferrer">Understanding KYC</a> | <a target="_blank" href="https://www.mexc.com/learn/article/does-mexc-require-kyc-complete-guide-to-mexc-kyc-verification/1" rel="noopener noreferrer">How to KYC</a></div></div></div>

Suspension of Deposits, Withdrawals and Trading for WSTOR

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