<div><div class="ace-line ace-line old-record-id-Nx8jd12HzodglNxVIlNuo30ksJd">Last Updated: Jul 30, 2025</div><div class="ace-line ace-line old-record-id-PK3PdzN3wofDv3xXj24uWOX3ski"><br /></div><div class="ace-line ace-line old-record-id-OxIZdN56poH02LxezSXuEYKusxe">This MEXC P2P Appeal Handling Rules (the 'Rules') form part and parcel of the MEXC P2P Service Agreement (the 'Service Agreement'). By subscribing to or using MEXC P2P, you acknowledge that you have read, understood and accepted all of the terms and conditions in these Rules and the Service Agreement, and you acknowledge and agree that you will be bound by and will comply with the terms contained herein.</div><div class="ace-line ace-line old-record-id-KhFLdOQxFoaNEAx1QCquyizmsSh"><br /></div><div class="ace-line ace-line old-record-id-GHFldYDCDoDiI9x9sTsuBz2OsIe">All terms and references used in these Rules and which are defined and construed in the MEXC User Agreement (the “User Agreement”) or the Service Agreement, but are not defined or construed in these Rules, shall have the same meaning and construction in these Rules.</div><div class="ace-line ace-line old-record-id-FdCNd1bfTo7aB1xXHBburKhksde"><br /></div><div class="ace-line ace-line old-record-id-ROtmdnQTUoZzHHxbQxnuPrvSske"><strong>Overview of the Dispute Settlement Procedure</strong></div><div class="ace-line ace-line old-record-id-S2qqdVEhNo1bpFxdQFmusXL6swU">A user (Buyer or Seller) may initiate an appeal related to a P2P Order. MEXC Customer Service ("MEXC CS") will mediate to resolve the dispute. All parties are required to provide accurate, timely evidence when requested.</div><div class="ace-line ace-line old-record-id-YYC2dknKEoNj0px8u64ucwNCs4b"><br /></div><div class="ace-line ace-line old-record-id-JzVodsv5roJUlKxx9YDuF5udsAd">The Rules are as follows:</div><div class="ace-line ace-line old-record-id-DoAWdJ0Ajonw58xZ7mKutbulsXb"><br /></div><div class="ace-line ace-line old-record-id-ZhtIdfzY3oCNtdxw6pHuIhM6sif"><strong>Appeals by the Buyer</strong></div><div class="ace-line ace-line old-record-id-G2SLducaio300zx2N0zulDAms1b"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-AhRNd4SNxoa9vAx6qiYuutu7slg"><strong>1. </strong><strong>Seller does not release Digital Assets after payment is made by Buyer</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-E2kSdOTI2o2la3xU1zAuA9lJsNd">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-GP8BdnpX0osxh3xcgkxuqtLVsFc"><strong>Seller refuses to release Digital Assets intentionally and requests to cancel the Order, including for price-related reasons.</strong></div><div class="ace-line ace-line old-record-id-DD7gdUSZco9rwYxTY55usK2WsTT"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:left" class="ace-line ace-line old-record-id-KSF1dSairofOj8xSWmpuXBwUs5e">If the Buyer has paid the correct amount from a payment account matching the verified name on their MEXC account, and the Seller refuses to release the Digital Assets (e.g. due to disagreements regarding the price), MEXC CS will contact both parties and allow the Seller to respond within a given timeframe.</div><div class="ace-line ace-line old-record-id-Z9qQdz9ivopizHxR75VuzYiKsfc">If no response is received within this timeframe, MEXC CS will manually release the Digital Assets to the Buyer — provided that the price falls within the acceptable deviation range defined below.</div><div style="text-align:left" class="ace-line ace-line old-record-id-Lwbidr5HpoLzDAxoRP1uJMOjscg">A price deviation is considered acceptable if:</div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-XqBhdmWMEorCtuxzA9lu5krts94"><div>For orders of 1,000 USD or less, it is within 10% below the market price; or</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-SJPodo8hAo5H3OxoYPPuvE4Dszb"><div>For orders exceeding 1,000 USD, it is within a 5% deviation threshold. </div></li></ul><div class="ace-line ace-line old-record-id-ZXbvdYnIBojYaaxIYW0uHlrssJc">If the price is outside this range, the Digital Assets will not be released. Instead, MEXC CS will require the Seller to refund the full payment. The order will only be canceled after the refund is completed and confirmed.</div><div style="text-align:left" class="ace-line ace-line old-record-id-QY2EdpnYCoKksZxgbUXuApf7sMc">If the Seller refuses or delays the refund without valid justification, the Digital Assets will be released to the Buyer.</div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Wi0kd5YNSoytc0xSYu3ueYT9sZe">b.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-BuHtdJQ5hoBRL3xM2viuBwOdsCg"><strong>Seller fails to release the Digital Assets to the buyer in a timely manner or within a stipulated timeframe.</strong></div><div class="ace-line ace-line old-record-id-WQRidwlZmoOBtCxJmzBu45Q3ste"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-XcmfdwEyWoLT2HxmyjVuMfX9suc"><u>If </u><u>the </u><u>Buyer has completed payment in real-time</u><u> payment method</u></div><div class="ace-line ace-line old-record-id-Qw7idQKrxopYUjxhmJCufKcvsIc">MEXC CS will contact the Seller and request the release of Digital Assets within a given timeframe.If the Seller fails to respond or release the Digital Assets within this timeframe, MEXC CS will manually release the Digital Assets to the Buyer.</div><div class="ace-line ace-line old-record-id-DUEqdtM6NoXuJVxXXxOuWDYssLM"><br /></div><div class="ace-line ace-line old-record-id-WTTodyCfmom0WXxaVcFu10vvsNn"><u>If</u><u> the</u><u> Buyer </u><u>has</u><u>used</u><u> a non-instant payment method</u></div><div class="ace-line ace-line old-record-id-B2MGddHXCojFw2xAfPpuOD98sOd">MEXC CS will contact the Seller and request that the Seller release the Digital Assets within 2 working days.</div><div class="ace-line ace-line old-record-id-EiuNdWomVoiqHXxyzr2uqUtlsde">If payment has not arrived, the Seller must contact MEXC CS and submit valid supporting documents (e.g., bank statements).</div><div class="ace-line ace-line old-record-id-KUhwd5TZuo8ENxxIg57u08TWsDg">If the Seller does not contact MEXC CS within the 2 working days provided, it will be assumed that the payment has been received, and MEXC CS will release the Digital Assets to the Buyer manually.</div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-RQfgdT2fzoW10kxRr4YufJMVsah">c.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-R4AZdyVetoJcNVx73jVunwZZsid"><strong>Seller delays release of Digital Assets due to sensitive words in the Buyer’s payment remarks</strong></div><div class="ace-line ace-line old-record-id-EzH6dfe9Qof1vYxDHzPuyeTQshg"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-ShsMdizDsopgoSxH0s2uXzm4sjd">MEXC CS will contact the Seller and request either a refund or the release of the Digital Assets. If a refund is initiated, the Buyer shall bear any related fees.</div><div class="ace-line ace-line old-record-id-H5j4d2URUomlUXx8lf8uRdWasHe">Once the Digital Assets are released by the Seller, the Seller shall be solely responsible for any consequences arising from the release. MEXC shall not be liable for any losses or damages resulting therefrom.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-Jt8AdDbIOoEShjxJf73upyRRsLP"><strong>2. </strong><strong>Overpayment</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Pm5PdSJ2toAGmEx5FV5up1zysuh">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-GoXKduV6ooWka2xgiASuQyO6sbg">Overpayment by Buyer</div><div class="ace-line ace-line old-record-id-WiPgdugDwocYd3xREo0uYuN9sue"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-ETlrdz7R5omzefxLrZNuvxQOsTq">MEXC CS will contact the Seller and request a refund of the excess amount. The Seller will be given a timeframe to respond, based on the case.</div><div class="ace-line ace-line old-record-id-HEyVdO86BoyLn2xIfEHuxCiWsbe">If the Seller refuses or fails to respond, MEXC CS will review the case and may freeze the Seller’s P2P access and assets until the issue is resolved.</div><div class="ace-line ace-line old-record-id-ZtsBdTgDSoYrpfxsyNUunob9sJe">In cases where the Seller is unable or unwilling to provide a refund, MEXC shall not be held liable for the Buyer's mistake. Refunds are handled on a best-effort basis. MEXC reserves the right to suspend users who are uncooperative during the dispute process.</div></td></tr></tbody></table></div><div style="text-align:left" class="ace-line ace-line old-record-id-YZV2dGBMioG5AcxjI8Iupbtyssb"><strong>3. </strong><strong>Order cancelled after payment</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-GPnGdfUS3ojB2pxTPJguqb7EsLe">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Gsafdj2REo5YQQxSJSPuLxv3sCd">If the Buyer completes the payment but the order is cancelled — either by system timeout or by mistake</div><div class="ace-line ace-line old-record-id-Mkx3dwek1orwrEx9TLkuazWGsRf"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:left" class="ace-line ace-line old-record-id-LGdrdAWoMoAOD2xRqAFu0rc8soc">MEXC CS will review the submitted evidence. If payment is confirmed, CS will contact the Seller and request a refund within 24 hours.</div><div style="text-align:left" class="ace-line ace-line old-record-id-ItLGdMMSDooAgFxys3VuJpEqsAd">If the Seller refuses or does not respond, MEXC CS may freeze the Seller’s P2P access and assets until the issue is resolved.</div><div style="text-align:left" class="ace-line ace-line old-record-id-BbQAdg6zIoR7K3xcuUGuBNUysWb">If the seller refuses to refund, MEXC is not liable for any loss resulting from the transaction. Users who are uncooperative during the process may be suspended or permanently restricted.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-FB3zdfonfoTKEIxhjtZutukfsCb"><strong>4. </strong><strong>Out of the norm </strong><strong>requests</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-YYFgdhuNkofE6WxyP2cubYy7sHT">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Ek2ldictdofOkFx6h6XuU3F7sNe">Seller makes any out of the norm requests (e.g. requesting social media accounts, extra verification, additional fees, or asking the Buyer to provide contact details)</div><div class="ace-line ace-line old-record-id-ZtWqdJUHJoRpe4xkaQ5uY0T6sze"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-F5FMdkpqKoUd3Fx8JwfuavQisRc"><strong>Additional verification</strong></div><div class="ace-line ace-line old-record-id-UivNdFuyPojV5zxLIGuuMlygshe">If the Seller requests extra verification (e.g. screenshot of payment, selfie with ID), this must be clearly stated in the ad's trading terms before the order is placed. If the request was disclosed and the Buyer agrees, the trade can proceed. If the requirement was not disclosed or the Buyer refuses, MEXC CS will cancel the order.</div><div class="ace-line ace-line old-record-id-DTkIdKS5DoEhKixDyQAubvkvsNd"><br /></div><div class="ace-line ace-line old-record-id-GnlQdOtWCoWmMwxBmN0ua3xHsbb"><strong>Other out-of-policy </strong><strong>requests</strong></div><div class="ace-line ace-line old-record-id-TPMSdchTzo4jOrxHHJMuNHk4sfh">If the Seller makes requests that violate platform policy (e.g. asking for contact details, social media accounts, or charging extra fees):</div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Bzladtnm3o12z6xC0BQuB0umsdf"><div>The Buyer may cancel the order and report the Seller.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-J5PVd7nXboED8KxsUnruZASHszf"><div>MEXC CS will cancel the order and issue a formal warning.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-TzFRdULwPoASSjxiWibuEkkPsfe"><div>Repeated or severe violations may lead to suspension or permanent ban from MEXC P2P.</div></li></ul></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-RQd3dsYyjoQXhsxfUKuu1n9esve"><strong>5. </strong><strong>Offensive remarks and verbal attacks</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-QyemdW5tboBzYpx2Vlsupahbsud">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-GIyRdvLs4o9g8JxxXeeuvOU8sWc">User used offensive language during the transaction.</div><div class="ace-line ace-line old-record-id-Q0CEdJ7pgoqTeSxeKxfupCSrsld"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-UYYcdaCnRooei6x5iAMuOT5tsLg">If a user uses offensive or abusive language in chat, comments, or communication with MEXC CS, their access to MEXC P2P may be suspended.</div><div class="ace-line ace-line old-record-id-K0LddoJENoyKYfxLa6huTRiDsxd">Repeated violations may result in permanent ban and account restrictions.</div><div class="ace-line ace-line old-record-id-KtqrdJp9doepbkxcHteuXWLXsBh">Disciplinary actions are determined at the discretion of MEXC CS, based on the severity and frequency of the behavior.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-EeBfdKF3toE2kdxRs9vuJy5xsIg"><strong>6. </strong><strong>Fraudulent acts or behaviour during the transaction</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Iak5dKw6NoXrHlxwOWXum6EXs7d">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-BkQVdNK56ollDtxeaEOuBidmsQg">User committed fraudulent acts or behaviour during the transaction.</div><div class="ace-line ace-line old-record-id-WSB3drsIjoL7dkxcH9hucBXIsRg"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-DWmIdDanWoy2gaxBfWuuXCc7sOf">Users who have committed fraudulent acts or behaviour will have their access to MEXC P2P disabled permanently. All advertisements published by the fraudulent user will be removed.</div><div class="ace-line ace-line old-record-id-TVsOdjlv8oDjlMxmz73u8s2esKg">If the fraudulent acts or behaviour herein mentioned causes or is likely to cause a party to suffer any losses or damages, MEXC CS has the right to freeze or take any other appropriate action on the perpetrator's assets, including setting-off any available assets against the losses or damages suffered or is likely to be inflicted upon the wronged party.</div><div class="ace-line ace-line old-record-id-WmnbdY0bmoeuQ0xlnuGuf3YBsSd">MEXC reserves the right to determine the nature and/or substance of any act or omission which may constitute fraudulent acts or behaviours.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-QqqkdfCfRoSkfExwNksugjcPsGf"><br /></div><div class="ace-line ace-line old-record-id-VmdhdltPvoAuaGxDYuAuOMpVsFf"><strong>Appeals by the Seller</strong></div><div class="ace-line ace-line old-record-id-OoecdFh4YoL7hdxnar1u3YLTs3g"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-RF1Jdh4Q9o2aSZxHpubu0Szasnf"><strong>1. </strong><strong>Payment not received</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Tm0gdgWwFoqIv6x7t8CucB9msyc">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-UGHCdIdokokJD3xjBtGudrQqsFe">The buyer has not paid but clicked [Mark as paid] or [Transferred, Next]</div><div class="ace-line ace-line old-record-id-Lr6qdHOetomvqLxhKiuuy6Nvscd"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-BnA0dErRWolh3IximPIur3n4sDe">If the Buyer fails to make the payment, does not provide valid proof of payment (e.g. an untampered receipt from anofficial banking app/website), or cannot be reached within the given timeframe:</div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-NPfjdAx42otw9zxUiDGuYliQsBg"><div>MEXC CS will cancel the order, and the Digital Assets will be returned to the Seller.</div></li><li class="ace-line ace-line old-record-id-WJ7sdJdW9ovYMqxspDRuitMNsVc"><div>If this occurs three times or more, the Buyer’s P2P access may be partially or permanently restricted due to repeated violations.</div></li></ul></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-AI6Wdrssoo9ICwxzNVYuVKPYsMf">b</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-MXN8dyjRko0bwfxgYhVu1sLfsgg">Buyer claims that payment has been made but Seller did not receive funds</div><div class="ace-line ace-line old-record-id-LG1zdVFVFo4scGxeNRAuAc9Ls0z"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-QLZidug6Co1sQVxzb5zuH7Les6g">If the Buyer provides valid proof of payment, but the Seller claims the funds were not received:</div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-MAjud8l3UoB5MRxuWIRuNcdosmY"><div>MEXC CS will contact the Seller and allow up to 2 working days for the Digital Assets to be released.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-HHvTdAbspocbtnxZFMRu5QvWsGJ"><div>If the Digital Assets are not released within the given timeframe, MEXC CS may manually release the Digital Assets to the Buyer.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-ZjindcDteoTBRaxV6PNuaXNjs9b"><div>If the Seller believes that payment was not received, they must contact MEXC CS with supporting documents.</div></li><li class="ace-line ace-line old-record-id-GicpdyXaoo1yAzxscxnuJcL6sXd"><div>Failure to do so will be considered confirmation that payment was received.</div></li></ul></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-LD3HdzB5toLfmmxuQyvukskwsof">c</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-FOJudRgWroSuswxGyCuuRhMbsGh">Buyer paid to an account that is not accessible by the Seller </div><div class="ace-line ace-line old-record-id-A4GgdbQZRo2U40xsHVSuPYLWs9b"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-ChSTdEB9yo0RUBxIa9wudDXisWb">If the Buyer transfers funds to an account that the Seller claims is inaccessible (e.g. a blocked, loan, or closed account), MEXC CS will first verify whether the Seller had clearly stated the correct payment method on the order page. </div><div class="ace-line ace-line old-record-id-ASGsdr6X7oJdTwxEaREuaqL8sne">Only the payment method details displayed on the system-logged order screen are considered valid and binding. Any instructions shared via chat messages, auto-replies, ad terms, or external messengers will not be treated as official.</div><ol start="1" class="list-number1"><li class="ace-line ace-line old-record-id-C5WhdvNy9oJfaFxcJLdupUdrsme"><div>If the payment was made to an incorrect account due to the Buyer’s error:</div><ol class="list-number2"><li class="ace-line ace-line old-record-id-NH3idMJcloPLhdxGCQwuDwXAsUc"><div>The Seller must submit valid supporting evidence within a given timeframe to prove that the funds were not received (e.g. confirmation of account block, proof of loan account, or a bank letter), or refund the payment to the Buyer.</div></li><li class="ace-line ace-line old-record-id-U5lEdldzaowpoaxq1zhulPlpssf"><div>If the Seller fails to provide the required proof in time, MEXC CS will consider the funds as received and complete the order in favor of the Buyer.</div></li></ol></li></ol><div class="ace-line ace-line old-record-id-RpiCdGR8ao1L5AxMvAruZtJ2sqT"><br /></div><div class="ace-line ace-line old-record-id-JLrMdsFRFon1eYxfGpfuWCg9sbf">If the Buyer transfers funds based on information that contradicts the official payment method shown on the order page (e.g., chat instructions, ad terms, auto-replies, or external messengers), and this results in the Seller being unable to receive the funds, the Buyer will be held fully responsible. In such cases, the order may be canceled, and MEXC CS will not consider unofficial instructions as valid grounds for appeal.</div><div class="ace-line ace-line old-record-id-WM1udvURLoSVpixdO8Ou9hn1sq4"><br /></div><ol start="2" class="list-number1"><li class="ace-line ace-line old-record-id-BOHOd70NHoTwnfxOKIGu5b9Vsxh"><div>If the Buyer transfers funds exactly according to the payment method shown on the order details page, but the Seller had shared different instructions in chat, trading terms, or through external messages that led to failed receipt of funds, it will be considered the Seller’s mistake. In such cases, MEXC CS will release the Digital Assets in favor of the Buyer.</div></li></ol><div class="ace-line ace-line old-record-id-EzdEddmxoovyKYxFNpEuzrcAsac"><br /></div><div class="ace-line ace-line old-record-id-T5rzduxbFohOBmxjpsmufaVRsmb">MEXC CS will only recognize payment method details visible on the order page as valid.</div><div style="text-align:left" class="ace-line ace-line old-record-id-CGZXdMw0boBUi2xqCBUuMHaysLb">Repeated violations by either party may result in permanent suspension from MEXC P2P.</div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Mru4dcClJotUsXxmsS3uDSF7sBd">d. </div><div class="ace-line ace-line old-record-id-NqHYdWnYGo5D5ixI9ZhuhB1TsRg"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-SLMrdu9b6oA9JZxsIGvuxqEfsyh">Buyer violated payment terms (e.g. payment from a third-party account or multiple payments under one order)</div><div class="ace-line ace-line old-record-id-AKVndqLbwogzXmxLEePu09Bysnf"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-WQSrdQ4VkohsNlxyfkxuLY9esfw">If the Seller does not release the Digital Assets due to payment violations, such as a third-party payment or multiple transactions under the same order:</div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-PcrBdTgqMoor6gxnZldu9qFosUb"><div>MEXC CS will request the Buyer to provide valid refund details (e.g. account name and number matching the original payment) within a specified timeframe.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-CF44dfRpdoZ4b6xMGnEuyg7rsef"><div>Once valid refund details are received, MEXC CS will allow the Seller a defined timeframe to complete the refund.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-RyKAdijD1oYLhkxAYGLuLhNPsTb"><div>If the Buyer fails to respond or does not provide valid refund details within the given timeframe, MEXC CS will cancel the order in the Seller’s favor.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-ItZBdQARYoPgUGxmtUHukUIgsXc"><div>If the Buyer provides valid refund details, but the Seller fails to refund within the required timeframe, MEXC CS will proceed with releasing the Digital Assets to the Buyer.</div></li></ul></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-CazMdtOclo771ex6VgPuZSpBsPc"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-XylRdox07ovv2nxr9O4uCxt5s7f"><strong>2. </strong><strong>Underpayment by Buyer</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-JSfBduffBogzQBxY1l9udI5eshb">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-FmEAdEQBFo4WvdxVc7SuowSvsig">Buyer underpaid for the Order.</div><div class="ace-line ace-line old-record-id-TjsVd21hOoxbCox0fTSuux3ks0g"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-MOh2dPCbKohQWtx7s9quCS4Os0c">If the Buyer pays less than the full order amount:</div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-GEYzdsmRUoZf9UxY5aDuFglzsnL"><div>MEXC CS will ask the Buyer to pay the outstanding amount within a given timeframe. Any extra transaction or refund fees must be covered by the Buyer.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-X9sPdBHuuo29XVxyZuDuLwgosLh"><div>If the Buyer fails to respond or refuses to pay, MEXC CS will instruct the Seller to refund the amount received.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-OWu0dDI3voIPCmxx3f2u6Rfxsod"><div>If the Buyer underpaid and the Seller already released the Digital Assets, MEXC CS will still request the Buyer to complete the payment. If the Buyer refuses, the Seller is responsible for the loss.</div></li></ul><div class="ace-line ace-line old-record-id-L50jd1W8Rof5IKxehbsuUN69sQG">Uncooperative users may face P2P suspension, and MEXC is not liable for any resulting losses.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-E5bydkciYo1zppxFemWukWoUsUf"><strong>3. </strong><strong>Malicious buying behavior</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-TsyjdlmvQo070vx7zFquI3Dosvh">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-YVx6dcCIDohzrTxOjYaupStLsYg">Buyer repeatedly places orders without intent to pay.</div><div class="ace-line ace-line old-record-id-Vm2LdAH0goBK8UxWeSpuLCjHskh"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Ew6adxYzdokeXUxTEqku2mPNsDc">If a Buyer is found to be placing orders with no intention of completing payment — including actions intended to abuse the system by triggering the locking of the Seller’s Digital Assets, market manipulation, or other abusive behaviors — MEXC CS will investigate the case. </div><div class="ace-line ace-line old-record-id-XczFd7tB1oko65xE6riuzSmfsye">Once confirmed, the account will be permanently suspended from MEXC P2P with no right to appeal. Additional platform restrictions may apply based on the severity of the abuse.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-UbUvd8F7soDtEVxNEyCu3ghysud"><strong>4. </strong><strong>Seller's account becomes blocked after receiving payment from Buyer</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-XM7dd19zeoeuN9x1rIJuwUzDsZb">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Eb00d7pvDoQtsFxrJ0HuXcnCsye">Seller's account becomes blocked after receiving payment from Buyer.</div><div class="ace-line ace-line old-record-id-DrcDdBSHKovgdbxu9FYu9NI4sKf"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Nh6Jdd4JOoWorrxfeeAuQE6nstf">If the Seller’s account becomes blocked (e.g. frozen or locked) after receiving the Buyer’s payment, the Buyer’s access to MEXC P2P will be suspended, and withdrawal of Digital Assets will be temporarily disabled until the issue is resolved or both parties reach a mutual agreement. </div><div class="ace-line ace-line old-record-id-NezId30OsoL3mcxiUbtuJTVPslh">Within 72 hours of receiving a request from MEXC CS, the Seller must provide evidence that the account block was caused by the Buyer’s actions (e.g. fraud report, chargeback, or bank dispute). The Buyer is required to fully cooperate and provide all necessary documentation to support the resolution process. </div><div class="ace-line ace-line old-record-id-FjiDdcd3xonpo2xYVPVuSGwIsmJ">If the Buyer fails to cooperate or submit required documents within the given timeframe, their MEXC P2P access will be permanently disabled, and their withdrawal rights may be restricted.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-MaW3dfONho7WEoxystnu7VWfsbc"><strong>5. </strong><strong>Seller released crypto without confirming payment</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-HgPRdWGVxo3oJXxeFLiutGAGsCE">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-ML0MdgnjEoSQmJx7dKluNFCvsMe">Seller released crypto without confirming payment</div><div class="ace-line ace-line old-record-id-J2fHdNbOFogtqOxEJpquxZRxsUe"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-TLV1drzjYovMHBxCo1tuI9TVsKe">If a Seller releases crypto without confirming that full payment has been received in their account, they bear full responsibility for any resulting loss. MEXC will not intervene or be liable for unrecoverable funds.</div><div class="ace-line ace-line old-record-id-DagzdCgkTo2U8mxDdU4us7RUssf">If the Buyer is unresponsive or refuses to cooperate, MEXC CS will suspend the Buyer's access to P2P services, and the Seller may escalate the case to law enforcement. </div><div class="ace-line ace-line old-record-id-HC3VdJJuuoUSYex5ImHu1ftNsQc">Sellers are strongly advised to verify receipt of funds before releasing any assets.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-PTqOdFHOYogVhHxIXp5u5JKqsB2"><strong>6. </strong><strong>Offensive remarks and verbal attacks</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-B5V4dugmpoIDGexBPHruFHONsLh">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-TToFdwoiCoTQitxEYs4uOppCsig">User used offensive language during the transaction.</div><div class="ace-line ace-line old-record-id-Ud2Ldv8pToHvFHx1tZCuuohAspb"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-FdhldxVcqoHNaYx5rtYu25vzsBg">If a user uses offensive or abusive language in chat, comments, or communication with MEXC CS, their access to MEXC P2P may be suspended.</div><div class="ace-line ace-line old-record-id-PqkzdS0OrocOrsxY7DYucQnDs5e">Repeated violations may result in a permanent ban and account restrictions.</div><div class="ace-line ace-line old-record-id-ZcYsdvKcJoEB54xXpjMul693s3q"> Sanctions are applied based on the severity and frequency of the behavior, at the discretion of MEXC CS.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-Bj0QdD1TmoAHXpxtooAuyh7Nsfg"><strong>7. </strong><strong>Fraudulent acts or behaviour during the transaction</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Kolrd1zHAoXmOFxwwCIuwWO3sld">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-XhrEdzu4fovzepxxuLMuyWtXsbg">User committed fraudulent acts or behaviour during the transaction.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-ZzmHdGpAGoy4A2x7nDHuJXoHsld">Users who have committed fraudulent acts or behaviour will have their access to MEXC P2P disabled permanently. All advertisements published by the fraudulent user will be removed.</div><div class="ace-line ace-line old-record-id-W2W4dQiyvo4ODhx9kpcu6Tg0s1e">If the fraudulent acts or behaviour herein mentioned causes or is likely to cause a party to suffer any losses or damages, MEXC CS has the right to freeze or take any other appropriate action on the perpetrator's assets, including setting-off any available assets against the losses or damages suffered or is likely to be inflicted upon the wronged party.</div><div class="ace-line ace-line old-record-id-A2VmduNOYofYCuxokAfuhIRWs8g">MEXC reserves the right to determine the nature and/or substance of any act or omission which may constitute fraudulent acts or behaviours.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-Nl8IdtpHooxnSxxk1XPuz1uzsDe"><br /></div><div class="ace-line ace-line old-record-id-OKxjdUxNhoKRv1xn4hqu3z5Askb"><strong>Disclaimers</strong></div><div class="ace-line ace-line old-record-id-BSn6dHnWmo5PgVxSbUvuElzHsbh"><br /></div><ol start="1" class="list-number1"><li style="text-align:left" class="ace-line ace-line old-record-id-ApiZdleh9oE7PSxSlc0ujy2Js1g"><div>MEXC is not responsible for any losses in assets resulting from a user's failure to follow instructions from MEXC within the stipulated timeframe.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Jhysd7MJtoCzmMx9CRSuTOKHsoe"><div>MEXC is not responsible for any assets losses resulting from any trades conducted privately outside of MEXC P2P. All P2P transactions must be conducted exclusively through the MEXC P2P platform. MEXC and all users are prohibited from engaging in or supporting private transactions outside the platform. MEXC will not be held liable for any such activity.</div></li><li class="ace-line ace-line old-record-id-Pn1odWekWo4QxgxQIbYunFIds7c"><div>MEXC shall not be held liable for user-initiated errors, including but not limited to fraud by either the Seller or the Buyer, payments to incorrect accounts, failure to follow platform instructions, or any arrangements made off-platform.</div></li><li class="ace-line ace-line old-record-id-OlmCd9vpToeungxWuM3uoKvksXv"><div>MEXC is not responsible for any losses arising from the use of incorrect or third-party communication channels, including but not limited to Telegram, WhatsApp, email, or phone calls. Users must conduct all communication related to P2P transactions and customer support exclusively through official tools integrated into the MEXC P2P platform. MEXC does not provide support or authorize any transactions conducted via external messaging platforms.</div></li><li class="ace-line ace-line old-record-id-X9CVdj9XLoze20xNhDXuxtw1shd"><div>MEXC reserves the right to take disciplinary action and/or any other actions MEXC deems appropriate and/or is in the best interest of MEXC or its user(s), including temporary or permanent suspension, against any user who attempts to manipulate the system, mislead Customer Support staff, defrauding the platform or other users, or exploit platform loopholes.</div></li></ol><div class="ace-line ace-line old-record-id-XXDOdHtYBoH2HgxFOBMugqq6sVd"><br /></div><div class="ace-line ace-line old-record-id-BErCduycqo9PYMxjSr0uWeNMsOf"><strong>General Terms</strong></div><div class="ace-line ace-line old-record-id-GXNbdkxLKoUERDxCi15uESJXsab"><br /></div><ol start="1" class="list-number1"><li style="text-align:left" class="ace-line ace-line old-record-id-SlBadmnWSocTdbxgI6tuEu15sWc"><div>MEXC retains the rights to final interpretation and application of the terms and conditions prescribed under these Rules and the operations thereof.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-W4yGdYeUtoqCjgxvTkTu02D0sCc"><div>MEXC reserves the right to refuse processing disputes related to orders created more than 18 months ago. The reopening of appeals will be determined at the sole discretion of MEXC on a case-by-case basis.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-SqLjdhu6coxybmxp6jUuQ1Wjs6d"><div>MEXC reserves the right to change these Rules from time to time for any reason. Access to MEXC P2P is subject to these Rules, the Service Agreement, and the Legal Documents, as they are amended from time to time and published on MEXC's website.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-EFRtduLnpompTtxM1GXuWcpTsJd"><div>These Rules have been drafted in English. Although translations in other languages of this document may be available, such translations may not be up to date or complete. Accordingly, you agree that in the event of any conflict between the English language version of this document and any other translations thereof, the English language version of this document shall prevail.</div></li><li class="ace-line ace-line old-record-id-TnMYdprqeoiTCUxDRuTuB4HDszd"><div>All decisions made by MEXC CS in the resolution of disputes are final and not subject to further appeal, unless explicitly stated otherwise in these Rules.</div></li><li class="ace-line ace-line old-record-id-U8ZJdrUofo4MZuxEsxzu24BPsNe"><div>Users are expected to regularly review the updated version of these Rules. Continued use of MEXC P2P following any changes shall be deemed as acceptance of the revised Rules.</div></li><li class="ace-line ace-line old-record-id-INZKdeeJToj2Oaxo1zfugkousQe"><div>MEXC may monitor and log user activities for the purpose of compliance, dispute resolution, and fraud prevention. By using MEXC P2P, users agree to such monitoring as part of platform usage.</div></li></ol><div class="ace-line ace-line old-record-id-YyFpdwgyaoJQZvxd7WLuSz4Jsfd"><br /></div><div class="ace-line ace-line old-record-id-L20BdcZUpoLEpKx5xfFuREBMs4e"><br /></div></div>
<div><div><i>Last updated: September 2025</i></div><div> </div><div><i>Please note that the P2P Early Bird Merchant Program has been discontinued.</i></div><div><i>MEXC now supports only the following merchant tiers: Verified, Prime, Legacy, and BIZ. For the latest details, please refer to the current </i><a href="https://www.mexc.com/buy-crypto/apply-merchant"><i>P2P Merchant Program</i></a><i> page.</i></div><div><i>The information below is provided for archival purposes only and does not apply to current or future merchants.</i></div><div> </div></div><div><div>MEXC’s P2P trading platform will gradually roll out more P2P merchant tiers! Below is an introduction to the "P2P Early Bird Merchant" tier.</div><div> </div><h4><strong style="font-weight:bolder">What is a "P2P Early Bird Merchant"?</strong></h4><div>Become a P2P merchant before the corresponding fiat zone opens. This means you will be one of the earliest merchants in MEXC P2P's development journey, enjoying benefits beyond those of regular merchants and receiving generous rewards.</div><div> </div><h4><strong style="font-weight:bolder">What is the difference between "P2P Early Bird Merchants" and "P2P Regular Merchants"?</strong></h4><div>The requirements to become a P2P Early Bird Merchant are higher, but the benefits are significantly greater, including lucrative rewards! The detailed benefits are outlined below:</div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:212px" width="212" /><col style="width:303px" width="303" /><col style="width:312px" width="312" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong style="font-weight:bolder">**Early Bird Merchant**</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong style="font-weight:bolder">**Regular Merchant**</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Security Deposit</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Special security deposit policy</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Requires frozen security deposit</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Reward Policy</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Weekly rewards available</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">None</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Merchant Badge</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Special merchant badge</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Regular verified merchant badge</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Merchant Support</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">1-on-1 service channel</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Regular service channel</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Dispute Resolution Efficiency</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Priority handling</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Regular handling</div></td></tr></tbody></table></div><div> </div><h4><strong style="font-weight:bolder">How to become a "P2P Early Bird Merchant"?</strong></h4><div>MEXC P2P will announce recruitment for Early Bird Merchants from time to time. Be sure to keep an eye on MEXC announcements and P2P-related updates for more information.</div></div><p> </p><p style="line-height:1.62;margin-top:0pt;margin-bottom:3pt"> </p><p style="line-height:1.62;margin-top:0pt;margin-bottom:3pt"><span style="background-color:transparent;color:#000000;font-size:11.5pt"><span style="font-family:'arial' , sans-serif;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-155bc5e4-7fff-46aa-a8b5-a6c43a3fcb74">Enjoy trading on MEXC.</strong></span></span></p><p style="line-height:1.62;margin-top:0pt;margin-bottom:3pt"><span style="background-color:transparent;color:#000000;font-size:11.5pt"><span style="font-family:'arial' , sans-serif;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-155bc5e4-7fff-46aa-a8b5-a6c43a3fcb74">The MEXC Team</strong></span></span></p><p style="line-height:1.62;margin-top:0pt;margin-bottom:3pt"><span style="background-color:transparent;color:#000000;font-size:11.5pt"><span style="font-family:'arial' , sans-serif;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-155bc5e4-7fff-46aa-a8b5-a6c43a3fcb74">29 October 2024</strong></span></span></p>
<div>Merchants who no longer wish to maintain their merchant status on MEXC P2P can submit a cancellation request through either the official website platform or mobile app. The following sections provide step-by-step instructions for cancelling one's merchant status along with important details to note.</div><div> </div><h3><strong style="font-weight:bolder">Who can cancel merchant status?</strong></h3><div>Only verified merchants (approved accounts) can submit a cancellation request.</div><ul style="list-style-type:disc" start="1"><li><div>If you've applied to become a verified merchant, but are not yet verified, cancellation is not possible until the application is fully processed.</div></li><li><div><strong style="font-weight:bolder">Important:</strong> Once your merchant application is approved, you will not be able to cancel your merchant status for the next <strong style="font-weight:bolder">30 days</strong>.</div></li></ul><div> </div><h3><strong style="font-weight:bolder">How to cancel merchant status via the MEXC website?</strong></h3><div>1. Log in to your MEXC account on the <a href="https://www.mexc.com">official website</a>.</div><div>2. Navigate to the P2P User Center under the <strong style="font-weight:bolder">More </strong>dropdown.</div><div>3. Click <strong style="font-weight:bolder">Cancel Merchant Status</strong>.</div><div>4. Select a reason for cancellation and confirm the request.</div><div> </div><h3><strong style="font-weight:bolder">How to cancel merchant status via the MEXC app?</strong></h3><div>1. Open the MEXC App and log in.</div><div>2. Tap on P2P</div><div>3. Tap on <strong style="font-weight:bolder">Me</strong></div><div>4. Select <strong style="font-weight:bolder">Cancel Merchant Status</strong></div><div>5. Follow the instructions to confirm and submit your request.</div><div> </div><h3><strong style="font-weight:bolder">Can I undo my cancellation request?</strong></h3><div>Yes. You may withdraw your cancellation request at any time prior to the completion of the review process. If withdrawn, your merchant status will remain active.</div><div> </div><h3><strong style="font-weight:bolder">How long does the cancellation process take?</strong></h3><div>All requests are processed within <strong style="font-weight:bolder">7 business days</strong>.</div><div> </div><h3><strong style="font-weight:bolder">What happens to my security deposit?</strong></h3><div>If you have a security deposit locked as a merchant, it will be unfrozen within 24 hours after your cancellation request is approved.</div><div> </div><h3><strong style="font-weight:bolder">Can I reapply after cancelling?</strong></h3><div>Yes, but reapplying is blocked for <strong style="font-weight:bolder">60 days</strong> from the date your cancellation is approved.</div><div> </div><h3><strong style="font-weight:bolder">Important notes:</strong></h3><ul style="list-style-type:disc" start="1"><li style="text-align:left"><div>Merchants must initiate this process manually. Customer Service cannot process the request on your behalf.</div></li><li style="text-align:left"><div>Cancelling your merchant status does not affect your trade history or user profile.</div></li></ul>
<div><div class="ace-line ace-line old-record-id-IFMtdsd7BoN4VGxRtHounu6WsIg" style="line-height:1.5">To further enhance the trading experience on our peer-to-peer (P2P) platform, MEXC has updated the minimum asset amount required to post ads (effective immediately). This update aims to improve market quality and ensure a smoother trading experience for all users.</div><p style="line-height:1.5"><br /></p><div class="ace-line ace-line old-record-id-ZAVWdQQwvoQHArxWLJEu4sYEsFp" style="line-height:1.5">To create a P2P trade advertisement, your available assets must meet the following minimum thresholds:</div><p style="line-height:1.5"><br /></p><div style="line-height:1.5"><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="226" /><col width="300" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-OdbtdVmc5oy6vAxHTbAutx5Isyf"><strong>Currency</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-TVgAd5evZoBLCAxvrkduV7NUsLe"><strong>Minimum Amount to Post an Ad</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-MXZ2dYIcCojiM1xrT7RuLUt1sQb">RUB, KZT, UAH, USD, VND, PHP, MYR, KRW, SAR, AED, PKR, NGN, EGP, EUR</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-FHZgdfCOEojSasxkwJFuMbNTsVh">100 USDT</div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-UyWrduZfQoshYRx37Okuc81osIc">ARS, BRL, COP, VES, MXN, INR, ETB, KES, ZAR, BDT</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-NKDtdIh4voFz9DxAo5Mu39Xvsyf">50 USDT</div></td></tr></tbody></table></div><p style="line-height:1.5"><br /></p><div class="ace-line ace-line old-record-id-K3bRd8Xbvoiwo7xR1FOuba0ysse" style="line-height:1.5">Not enough assets to post an ad? No worries! You can still trade as a Taker by selecting from existing ads on the platform.</div><p style="line-height:1.5"><br /></p><div class="ace-line ace-line old-record-id-OFksdyXAdoGZlKx6LV9uNKOIshe" style="line-height:1.5">This adjustment is designed to enhance marketplace efficiency and improve overall trading quality. We appreciate your support and look forward to providing you with a better trading experience.</div><p style="line-height:1.5"><br /></p><div class="ace-line ace-line old-record-id-UXgAdoTX2ooyuYxlqm5uBqSnsRW" style="line-height:1.5">If you require assistance or have further questions, please contact our Customer Service team. </div></div><p style="line-height:1.5"><br /></p>
<div><div>As part of our continuous efforts to enhance MEXC’s P2P trading platform and expand support for more fiat currencies, we are pleased to announce that Kenyan Shilling (KES) and South African Rand (ZAR) are now available for cryptocurrency transactions. Users can now seamlessly buy and sell digital assets using these supported currencies.</div><div> </div><div>Users can now trade BTC, USDT, ETH, and USDC with these newly supported currencies on MEXC, enjoying zero fees for a seamless trading experience.</div><div><a href="https://otc.mexc.com/">Kickstart your P2P trading journey</a></div><div> </div><div>We're inviting new merchants to join MEXC's P2P platform and post ads for buying and selling cryptocurrency. As a P2P merchant, you'll enjoy zero transaction fees, dedicated customer support, a special merchant badge, and access to exclusive events with added benefits.</div><div><a href="https://otc.mexc.com/apply-merchant">Apply now to become a P2P merchant!</a></div><div> </div><div><strong>What is P2P trading?</strong></div><div>MEXC P2P is a platform that allows users to trade cryptocurrency directly with other users. You can buy and sell cryptocurrency on MEXC P2P as a seller or a buyer. <a href="https://www.mexc.com/en-US/announcements/article/17827791522051">Learn More</a></div><div> </div></div>
<div><h2 class="heading-2 ace-line old-record-id-Wh2Xd47xto3ffZxqJkDuSFvLsZf"><strong>Step 1: </strong><strong>Access the P2P Page</strong></h2><div class="ace-line ace-line old-record-id-T8RpdtAJJomJFsxZdJculjgssUc">On the MEXC App homepage, tap <strong>More → Assets → P2P</strong> to access the P2P page.</div><p><br /></p><div class="image-uploaded gallery" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141650138KcBVXE2BTuHZWe.png" class=" old-record-id-Og91dtEEQossfUxn3ZxuPGzIslg" width="262" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141649868mQPW1PFbSQKYiv.png" class=" old-record-id-KtGzdwhvhoc9bTxxihKudvKSsSb" width="255" /></div><div class=" old-record-id-CgzvdLg2PoRSgdxq0M6uqioGsmb"><br /></div><div class="ace-line ace-line old-record-id-HWHWdiF6NoHz6sxHhyauLStwsGE"><br /></div><div class="ace-line ace-line old-record-id-EDPwdUCmJowuN0xdSsOuA8gksyd">You can also tap <strong>Trade → P2P</strong> from the homepage to access the same page.</div><p><br /></p><div class="image-uploaded gallery" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141650087SB6PdeqaWb1LDF.png" class=" old-record-id-M8HUdRuDCoLmlHxSrVOudkmisUg" width="277" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141649951tVJHhoeWPjjKo3.png" class=" old-record-id-OZ03dsirboPJNhxsHlYuwh2KsUe" width="284" /></div><div class=" old-record-id-ZcxMdXaEwot9o8xtcj9ukbQesDh"><br /></div><div class="ace-line ace-line old-record-id-GH4vdF1q8oslxDxzMkYuDYWEsec"><br /></div><h2 class="heading-2 ace-line old-record-id-XJAkdnMHooKTaoxqWiQu6bTcsjh"><strong>Step 2: </strong><strong> Confirm Order Information</strong></h2><div class="ace-line ace-line old-record-id-OibcdQj4uopYd9x2QTyu0XAXsQs"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-CEZodGscxo0sDmxVf5vuC9FosFL">1. Select <strong>P2P</strong> as the trading method.</div><div class="ace-line ace-line old-record-id-OxoMdC5mqoptvwxWgByuzzeBsSc"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-Wq4UdUqDboUyZ0xobZQuHz1asFg">2. Tap the <strong>Buy</strong> tab to view available ads.</div><div class="ace-line ace-line old-record-id-VesmdDokeoalvHxOJC9upfSTsmf"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-NFvjdAyn2oS1Opxrz8YuYl76sYg">3. Choose the crypto you wish to buy from the available options: USDT, USDC, BTC, and ETH.</div><div class="ace-line ace-line old-record-id-AyEfdcwlgoshQVxqlbbutqIysbf"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-KDdydWBW7ok6Fnx6sC3ux8WDstf">4. Select your preferred P2P maker, then tap <strong>Buy USDT</strong>. </div><div class="ace-line ace-line old-record-id-SqArdgwX8ozubWxPw5Pu4NIcsAh"><br /></div><div class="ace-line ace-line old-record-id-GyCidxptfogMNXximtXuG1BIs0c">Before placing an order, be sure to:</div><ul class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-ZSx6doS2PoWo7uxzMykuGRQhskc"><div>Carefully review the payment methods supported by the advertiser.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-ZZWxdUIDFoaSC2x0RQDuIvMvsPg"><div>Read and understand the trading terms set by the maker—they may include important conditions or restrictions.</div></li></ul><div class="ace-line ace-line old-record-id-POwodx0LsoErjux0DO2uHSMtsEd"><br /></div><div class="image-uploaded gallery" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141650208ehbe63iu4EPlEF.png" class=" old-record-id-SUEVdDcPhoTdnLxiFgLu4dh6sAg" width="258" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504281416504572CofxZfIDO8CAl.png" class=" old-record-id-PLwMd8tFaozAxGxaBQuuXsvNsYb" width="250" /></div><div class=" old-record-id-P6l4d1l8Boi7ygxQ3rCuG3aTszc"><br /></div><h2 class="heading-2 ace-line old-record-id-OemjdpiwWo29zfxlsz2uBptwsfe"><strong>Step 3: </strong><strong>Enter Order Details</strong></h2><div class="ace-line ace-line old-record-id-WD0ddEBACoIo0yxNqwruFM5IsYe"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-RQ6Ads97eobeXoxmQsyuDq7csZg">1. Tap the <strong>Buy USDT</strong> button to open the purchasing interface.</div><div class="ace-line ace-line old-record-id-QwMcdI1P9okmvdxOea9uDbuIsgb"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-CJYNd9687oRR0XxMKIXujji9sVg">2. Enter the amount of fiat currency you wish to spend in the <strong>"</strong><strong>I want to pay</strong><strong>"</strong> field.</div><div class="ace-line ace-line old-record-id-EyqOdmB78oV7H1xBVtduXfsys0f"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-WnykdBnUZouVcPxZlUMuGxlEsPb">3. Alternatively, you can enter the amount of USDT you want to receive in the <strong>"I will receive"</strong> field. The corresponding payment amount in fiat currency will be calculated automatically, and vice versa.</div><div class="ace-line ace-line old-record-id-XMB0dhxosoTz8VxjU1vuijmLsqf"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-L2nUduc8soY3kMxFkIYuiQXksKc">4. Tick the <strong>"I have read and agree to the </strong><strong><a href="https://www.mexc.com/en-US/announcements/article/4411633765785">MEXC Peer-to-Peer (P2P) Service Agreement</a></strong><strong>"</strong> box to proceed to the order page.</div><div class="ace-line ace-line old-record-id-GLyPdxZ5soUsPlxO8QTuwulIsxc"><br /></div><div class="ace-line ace-line old-record-id-LDCadcjEYoJBUcx5Ig1uQbJHsbd"><strong>Note</strong></div><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-QmoSdn9PSoJi2Ix3sHBuQxgcs8g"><div>Under the <strong>Limit</strong> and <strong>Available</strong> columns, P2P advertisers list the available crypto and the minimum and maximum transaction limits (in fiat) for each ad.</div></li><li class="ace-line ace-line old-record-id-UaA6dpzIko69SGxBbg5uD042sTf"><div>To ensure a smoother crypto purchase process, it is highly recommended to complete your supported payment method information in advance. For a step-by-step guide, refer to <a href="https://www.mexc.com/announcements/article/17827791522125">How to Add Payment Method for P2P Trading</a>.</div></li></ul><div class="ace-line ace-line old-record-id-IuPodIbEYoNSiHxq2xbujIkPs1f"><br /></div><div class="image-uploaded gallery" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141651434pV5O1piKUL6Qcm.png" class=" old-record-id-XDrWdja3roqALjxHVWfuGv6hsyf" width="282" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504281416503361GAnF7eIHhkRu4.png" class=" old-record-id-O4UydThgDor77XxUcxTuN3fEsqc" width="288" /></div><div class=" old-record-id-E4btdbeg5olTpRxEL8yu0cvBsKx"><br /></div><h2 class="heading-2 ace-line old-record-id-UcrHdywi4oeEsZxnTJQuPssBsEb"><strong>Step 4: </strong><strong>Complete Payment </strong></h2><div class="ace-line ace-line old-record-id-SEZ8dgJ9GoEgPpx4o6euVGvWstc"><br /></div><div class="ace-line ace-line old-record-id-M0uidYbThoxBzlxQRjouphS5sce">1. Check the payment time window displayed on the order page—the seller usually sets a limit (typically 15 minutes) for you to complete the transfer to their bank account. Make sure to act within this timeframe.</div><div class="ace-line ace-line old-record-id-Ryoodd4Jpo7LYGxYDyJuYjfFsJe"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-Pb12dtEfnolbgPxae5WumyAQsHc">2. Review the order details and confirm that all information is accurate.</div><div class="ace-line ace-line old-record-id-R3XYdPzq9odPlXxfGuHu6GlPs9f"><br /></div><div class="ace-line ace-line old-record-id-CaF6dx57ZoEsruxCnlHubKZ9sgg">3. Verify the payment information displayed on the order page, then complete the transfer to the P2P seller's bank account.</div><div class="ace-line ace-line old-record-id-DSLAdKRiToYFmJxmWLiuBs6TsMg"><br /></div><div class="ace-line ace-line old-record-id-P6bjdCZtiotGS9xW7isuLcTjsXf">4. Use the live chat box to communicate with the P2P counterparty in real time if needed.</div><div class="ace-line ace-line old-record-id-Vp40d5OhaoXdKAxg39Ku97oascb"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-WDSCdJvjboTVCHxWxKMuGbp4sLf">5. After completing the transfer, tap <strong>Transfer Completed, Notify Seller</strong>.</div><div class="ace-line ace-line old-record-id-VimMdEOykoVnzgx26C4uzZGNsqc"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-YT1Admvueog1ddxCiVuuw52xswb">6. Tap <strong>Confirm</strong> to proceed with the P2P buy order.</div><div class="ace-line ace-line old-record-id-B0azdyw7UozAQtxbTjTuOisEstA"><br /></div><div class="ace-line ace-line old-record-id-BF9GdzIHhoWxoZxodQGufQjHssp">7. Wait for the P2P seller to release the USDT and complete the order.</div><div class="ace-line ace-line old-record-id-QQCvdRp62owQ1TxO3LmuM5UJssc"><br /></div><div class="ace-line ace-line old-record-id-SiLkdBFaHo7I2CxR1TcubZc3sQf">8. Once the USDT is released, your order will be marked as complete.</div><div class="ace-line ace-line old-record-id-ZKmhdPj1rouEoCxbxlGuLpyiske"><br /></div><div class="ace-line ace-line old-record-id-UQ2AdDBxoobDwjxPXhGujujfsCh"><strong>Note:</strong> MEXC P2P does not support automatic payments. Users must manually transfer fiat currency from their online banking or payment app to the P2P seller once the order is confirmed.</div><div class="ace-line ace-line old-record-id-B2RSd7s40o0MaRxUMjSulEmxs3g"><br /></div><div class="image-uploaded gallery old-record-id-SKiKdQGZHodKxYxOaEku3A6es1f" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141651790QzxcX17C6E7kn2.png" /></div><div class="ace-line ace-line old-record-id-X67TdtcpGoPWy3xgc5MuoZENsph"><br /></div><div class="ace-line ace-line old-record-id-SeG5dZii7oscJMxXV62uqomus6d"><br /></div><div class="image-uploaded gallery old-record-id-GsBudNVfKoI5rQxATlHuL6CUsDb" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504281416513871oa04bUB1qpV5s.png" width="509" /></div><div class="ace-line ace-line old-record-id-CIjBdrtkwoUFtyxxZ8ouaK1Bslf"><br /></div><h2 class="heading-2 ace-line old-record-id-Tue9dJa6Vokc6fxaJZKu3UM5ssc"><strong>Step 5: </strong><strong>Review Order</strong></h2><div style="text-align:left" class="ace-line ace-line old-record-id-LFlZdY81eoGkGUxuPNqufSXEsSd"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-VlFJdY0ReonEdkxcNE9u4qPFsBf">1. Tap the icon in the top-right corner to reveal more options.</div><div class="ace-line ace-line old-record-id-DdTMdwwhroxF8SxmCTSuNMcdsde"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-W1jjdKuIwoKn99xmno4ugtR5sOH">2. Select <strong>Orders</strong>.</div><div class="ace-line ace-line old-record-id-DRyKdU9qXoBrUEx9mg8uPJ1js3b"><br /></div><div class="ace-line ace-line old-record-id-SnBGdW4whoofzjxJTyOuGEpksdh">3. Review your past P2P transactions.</div><div class="ace-line ace-line old-record-id-KxTbdz01KoPBugxbwYQuCHTos3g"><br /></div><div class="image-uploaded gallery" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141650956yJaDuvkHg83IcD.png" class=" old-record-id-Pp6tdpSVoohzWJxEqW6u25qfsVh" width="243" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141651741OwWhP5TRtBnbZV.png" class=" old-record-id-IeCfd6bY0oXVXfx0Y4qucS8us0e" width="243" /></div><div class=" old-record-id-QOX5d5mgjovDcVxzMhruHtvDsdh"><br /></div><div class="ace-line ace-line old-record-id-AMUXdv4moo58aox5r16upDONsxO"><br /></div></div><p></p>
<p> </p><div>Last Updated: 2023/04/25</div><p><br /></p><div>By subscribing to or using MEXC Peer-to-Peer available at <a href="https://otc.mexc.com/en-US/">https://otc.mexc.com/en-US/</a> or such other URL as may be designated by MEXC from time to time, as well as any mobile apps or other related services or applications thereto (hereinafter as “<strong>MEXC P2P</strong>”), you acknowledge that you have read, understood and accepted all of the terms and conditions in this Peer-to-Peer Service Agreement (this “<strong>Agreement</strong>”), and you acknowledge and agree that you will be bound by and will comply with the terms contained herein. If you do not understand and accept this Agreement in its entirety, you should not subscribe or continue using MEXC P2P.</div><div> </div><div>The terms and conditions in this Agreement are supplementary to the <a href="https://www.mexc.com/terms"><span style="color:rgb( 36 , 91 , 219 )"><u>User Agreement, Privacy Policy</u></span></a>, <a href="https://www.mexc.com/risk"><span style="color:rgb( 36 , 91 , 219 )"><u>Risk Disclosure</u></span></a> or such other agreement or publication pertaining to MEXC P2P or related trading services as may be published by MEXC from time to time (collectively, the “Legal Documents”). If the terms in this Agreement vary from that of the Legal Documents, the terms in this Agreement shall prevail.</div><div> </div><div> </div><div><strong>MEXC P2P Overview</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>MEXC P2P is a platform that allows users to directly trade Digital Assets with other users. You may trade on MEXC P2P to buy or sell Digital Assets as an Advertiser or a Taker.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li><div><strong>As an Advertiser,</strong> you may publish an offer on MEXC P2P to buy or sell Digital Assets (“<strong>Advertisement</strong>”). An Advertisement includes the amount of Digital Assets that you would like to trade, the price that you would like to trade for your Digital Assets, the Order Limit and Availability, the payment method that you would like to use and other applicable terms and conditions for your offer. Unless expressly provided otherwise by MEXC, Advertisers are not subject to any fees when trading on MEXC P2P.</div></li></ol><div> </div><ol start="3" style="list-style-type:decimal"><li><div><strong>As a Taker,</strong> you may place an Order to an Advertisement previously published by indicating the amount of Digital Assets that you would like to trade. As a Taker, you must use a payment method supported by the Advertisement for which you are placing an Order and you must comply with the terms and conditions determined by the Advertiser. Unless expressly provided otherwise by MEXC, Takers are not subject to any fees when trading on MEXC P2P.</div></li></ol><div> </div><ol start="4" style="list-style-type:decimal"><li><div>You may either be a Buyer or a Seller of Digital Assets on MEXC P2P regardless of whether you are acting as an Advertiser or a Taker.</div></li></ol><div> </div><ol start="5" style="list-style-type:decimal"><li><div>We may require you to satisfy certain eligibility criteria to be able to publish an Advertisement on MEXC P2P, as may be amended by MEXC at any time and from time to time.</div></li></ol><div> </div><ol start="6" style="list-style-type:decimal"><li><div>You understand and agree that placing an Order to an Advertisement on MEXC P2P represents your acceptance of the offer published in that Advertisement and constitutes a promise to trade Digital Assets. In such a case, MEXC locks the amount of Digital Assets indicated in the Order until both parties of the transaction confirm successful completion of the Fiat Currency transfer to be performed in consideration of the Digital Assets. You understand that the locked amount of Digital Assets cannot be used in any way whatsoever unless the Order is cancelled or the Digital Assets are released to the Buyer upon confirmation of the Fiat Currency transfer by both the Buyer and the Seller.</div></li></ol><div> </div><ol start="7" style="list-style-type:decimal"><li><div>MEXC is not a party to any transaction that you may enter into on MEXC P2P as you will be directly trading with other users. MEXC does not have any control whatsoever over the trading amount, price, payment method, Order Limit, Order Availability and terms and conditions of each Advertisement as they are entirely set by the Advertiser at its own discretion. MEXC only facilitates the transactions entered into on MEXC P2P as described in Clause 4, above.</div></li></ol><div> </div><div> </div><div><strong>Choice of Payment Method</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>Payment methods available on MEXC P2P are displayed as options available to users to perform the Fiat Currency transfer in consideration of the trade of the Digital Assets. Unless expressly provided otherwise, MEXC does not have any form of relationship with the payment methods listed on MEXC P2P. Availability of a payment method on MEXC P2P shall not be construed as a recommendation, vetting or endorsement by MEXC.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li><div>To be able to trade on MEXC P2P, each Advertiser must indicate one or multiple payment method(s) for their Advertisements, which must be a payment method available in MEXC P2P and each Taker placing an Order to such Advertisement must agree to use one of the payment method(s) indicated by the Advertiser for the Fiat Currency transfer to be completed in consideration of the trade of the Digital Assets.</div></li></ol><div> </div><ol start="3" style="list-style-type:decimal"><li><div>Each party trading on MEXC P2P must have a payment method with an account owner name that is identical to the name appearing on their MEXC Account, as confirmed during the identity verification process. It is prohibited to use any payment method where the account owner name is not identical to the name appearing on your MEXC Account. MEXC reserves the right to suspend or terminate your access to MEXC P2P if it is identified that you used a payment method with an account owner name that is not identical to the name appearing on your MEXC Account.</div></li></ol><div> </div><ol start="4" style="list-style-type:decimal"><li><div>You understand and agree that by placing an Order to an Advertisement on MEXC P2P either as a Buyer or a Seller, you authorise MEXC to display your username/ merchant name and share your full name as confirmed in the identity verification process of your MEXC Account with the counterparty user that you are trading with.</div></li></ol><div> </div><ol start="5" style="list-style-type:decimal"><li><div>If you are a Buyer, you are required to make the Fiat Currency transfer in consideration of such Digital Assets after placing an Order within a specified period as may be indicated within Advertisement. <strong>The Fiat Currency to be transferred to the Seller will not be deducted by MEXC, you are solely responsible for making the transfer yourself outside of MEXC P2P, using one of the payment methods indicated in the Advertisement. </strong>Once you complete the Fiat Currency transfer, you are required to confirm such transfer by clicking the “Transfer Completed, Notify Seller” button. You may lose access to all or part of MEXC P2P in case you repetitively cancel Orders after placing them or in case your Orders are repetitively getting cancelled automatically due to your failure to make Fiat Currency transfer within the specified period.</div></li></ol><div> </div><ol start="6" style="list-style-type:decimal"><li><div>If you are a Seller, you are solely responsible for verifying the Fiat Currency transfer made by the Buyer in consideration of the Digital Assets and for providing instruction to MEXC to release the Digital Assets for which an Order was placed. To release such Digital Assets, you should click “Payment Received” after you fully receive the Fiat Currency payment from the Buyer. We recommend you to confirm the release of Digital Assets within fifteen (15) minutes, and in any case within a reasonable period of time upon receiving the Fiat Currency payment from the Buyer in full. By clicking “Payment Received” you are confirming that you successfully received the Fiat Currency transferred from the Buyer and you are instructing MEXC to release Digital Assets held in escrow to the Buyer for completion of the Order. <strong>This action is final and cannot be reversed. To avoid financial loss, do not confirm release of the Digital Assets under any circumstances before you ensure that you received from the Buyer the corresponding Fiat Currency in full</strong>.All payments are final upon completion, unless otherwise required by aplicable laws and regulations. In case the account holder information of the Buyer that you see on the payment method through which the Fiat Currency transfer was made is inconsistent with the user’s verified identity information appearing on MEXC P2P, you should <strong>not</strong> release the Digital Assets and make a refund of any Fiat Currency that you may have received. You may lose access to all or part of MEXC P2P in case you repeatedly fail to confirm release of Digital Assets in a timely manner despite receipt of the Fiat Currency transfer from the Buyer.</div></li></ol><div> </div><ol start="7" style="list-style-type:decimal"><li><div>By trading on MEXC P2P, the respective payment service provider may charge a fee for the payment method selected by the parties for the Fiat Currency transfer to be made in consideration of the Digital Assets. Therefore, the Fiat Currency to be transferred by the Buyer as consideration of the traded Digital Assets will be deemed to be inclusive of any Transaction Fees. It is the Seller's responsibility to make respective deductions on transaction fees, and the Buyer is only obliged to effect payment in the amount as specified by the Advertisement.</div></li></ol><div> </div><div> </div><div><strong>T+N Withdrawal Waiting Period</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>You may be subject to a waiting period between 24 to 72 hours to withdraw the Digital Assets that you purchased on MEXC P2P in case you are residing at, or originating from, certain jurisdictions that MEXC P2P deems, in its absolute sole discretion, as a risky country/region. The waiting period shall start upon the release of the Digital Assets to you. Any other trading activity you may perform with your MEXC Account will not be affected during the withdrawal waiting period.</div></li></ol><div> </div><div> </div><div><strong>Dispute Settlement Procedure</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>As MEXC is not a party to the Digital Assets trade between the Buyer and the Seller, MEXC has neither the right nor the obligation to resolve any disputes between the Buyer and the Seller and is not liable for any loss you may incur in connection with a completed payment.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li><div>However, in case of a conflict during a trade on MEXC P2P that the parties cannot solve by directly contacting each other through the services made available by MEXC, MEXC offers both parties the opportunity to file an appeal (hereinafter as 'Dispute Settlement Procedure'). You understand and agree that the Dispute Settlement Procedure offered by MEXC is not a representation, undertaking, or guarantee from MEXC in any way whatsoever to resolve the disputes between the parties and has the sole purpose of offering a mediation channel to the users. MEXC reserves the right to suspend or terminate access to MEXC P2P for users who are uncooperative during the settlement process. You may lose access to all or part of MEXC P2P in case an Advertisement that you have posted has multiple ongoing cases.</div></li></ol><div> </div><ol start="3" style="list-style-type:decimal"><li><div>MEXC hereby reserves the right of any final interpretations and judgments for the sanctioning of dispute settlement cases. Reopening of settlement cases will be determined at the sole discretion of MEXC on a case-by-case basis.</div></li></ol><div> </div><ol start="4" style="list-style-type:decimal"><li><div>By using the Dispute Settlement Procedure, you are deemed to have read, understood, and accepted MEXC P2P Appeal Handling Rules, as published and may be amended at any time and from time to time.</div></li></ol><div> </div><div> </div><div><strong>Usernames and Communications between users</strong></div><div> </div><div><div><ol start="1" style="list-style-type:decimal"><li style="text-align:left"><div>You shall not include the name “MEXC”, names of any banks, payment service providers or any other wordings that may be misleading or sensitive in your username.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li style="text-align:left"><div>You shall solely bear and shall solely be responsible for any and all information you share through MEXC P2P, MEXC will not be held responsible for any losses or damages suffered as a consequence of any information so shared.</div></li></ol></div><p><br /></p></div><div> </div><div><strong>Suspicious Trading Behaviour</strong></div><p> </p><div><div><ol start="1" style="list-style-type:decimal"><li style="text-align:left"><div>You acknowledge that our decision to take certain actions, including limiting, suspending, or terminating your access to MEXC P2P may be based on confidential criteria that are essential to our risk management and compliance protocols, including but not limited to circumstances in which we are unable to provide you with information about the reasons for such limitation, suspension or termination, whilst an investigation is ongoing (by us and/or a third party such as law enforcement agencies). You agree that MEXC is under no obligation to disclose the details of its risk management and compliance procedures to you.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li style="text-align:left"><div>We will restore your access to MEXC P2P as soon as possible once the reasons for the suspension no longer exist. However, we are under no obligation to notify you if and when such suspension will be lifted.</div></li></ol><div> </div><ol start="3" style="list-style-type:decimal"><li style="text-align:left"><div>You acknowledge that we reserve the right to disclose your contact details to any regulatory authority and/or law enforcement agency if we reasonably suspect that your MEXC Account is being used for any illegal, fraudulent or unauthorized activity.</div></li></ol></div><p><br /></p></div><div> </div><div> </div><div><strong>Risk Disclosure</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>Digital Assets prices can be volatile. These fluctuations may affect the value of Digital Assets you buy or sell on MEXC P2P, which may be lower or higher at the time of and after completion of the transaction. You are solely responsible for your investment decisions and MEXC is not liable for any losses you may incur.</div></li></ol><div> </div><div> </div><div><strong>Limited Liability</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>MEXC does not guarantee the performance of obligations by either the Advertisers or Takers, you are responsible for conducting your own due diligence on the Advertisers/Takers when using MEXC P2P. You acknowledge and agree that the loss or liability caused by any risks involved in your usage of MEXC P2P will be borne by you solely, and MEXC will not bear any responsibility in the same.</div></li></ol><div><br /></div><ol start="2" style="list-style-type:decimal"><li><div>You acknowledge and agree that you are responsible for all liabilities, losses or costs of any kind or nature whatsoever that may be incurred by us as a result of any failure by you to perform any of your obligations, as well as in connection with MEXC acting in accordance with your orders or in such manner as permitted under this Agreement, the User Agreement, and any other rules or agreement pertaining to the use of our Services that we may publish from time to time.</div></li></ol><div><br /></div><ol start="3" style="list-style-type:decimal"><li><div>You agree and acknowledge that we will have no liability to you in relation to any loss, costs or expenses that you suffer as a result of any inability by you to carry out a transaction or any cause beyond our reasonable control and the effect of which is beyond our reasonable control to avoid.</div></li></ol><div><br /></div><div> </div><div><strong>No Advice</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>You acknowledge that your use of our Services on our Platform is entirely a voluntary conduct of yours based on your own economic situation and your knowledge of the relevant risks, both of which are not related to us and any third party in any manner whatsoever.</div></li></ol><div><br /></div><ol start="2" style="list-style-type:decimal"><li><div>All dealings with you as undertaken by us will be on an “execution-only” and “non-advised” basis. You are to rely on your independent judgment for your investments and you are not entitled to ask us to provide you with any investment advice relating to any transactions. MEXC does not, and is under no obligation to, provide you with any investment advice.</div></li></ol><div> </div><div> </div><div><strong>General Terms</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>All terms and references used in this Agreement and which are defined and construed in the MEXC User Agreement (the “User Agreement”), but are not defined or construed in this Agreement, shall have the same meaning and construction in this Agreement.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li><div>This agreement has been drafted in English. Although translations in other languages of this agreement may be available, such translations may not be up to date or complete. Accordingly, you agree that in the event of any conflict between the English language version of this agreement and any other translations thereof, the English language version of this agreement shall prevail.</div></li></ol><div> </div><div> </div><p> </p>
<div><div class="ace-line ace-line old-record-id-CFPzdTcIkopELYxF8o0uCpR2sWc">A Featured ad is a prioritized advertisement on the P2P platform that gains increased visibility among traders. It allows your advertisement to be prominently placed at the top of the P2P marketplace. This premium placement offers exceptional visibility and helps build trust with users, increasing the chances of attracting more buyers and sellers to your order.</div><div class="ace-line ace-line old-record-id-XC32dOcMUozlM2xM7XeuhzOOs8b"><br /></div><div class="ace-line ace-line old-record-id-VWvAdeDXsowzEax3fXkuDLoOsRc"><strong>Why Choose a Featured Ad on MEXC P2P?</strong> </div><div class="ace-line ace-line old-record-id-VWvAdeDXsowzEax3fXkuDLoOsRc">Featured ads on MEXC P2P offer several key advantages:</div><ul class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Mfawd21yio2j6PxvMkRu46yLsYb"><div>Featured ads are always displayed at the very top of the P2P marketplace, regardless of the rate, ensuring that your offer gets maximum attention and stands out from other ads.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-IoA9dVRwfoOOeZxT82Au3wQnsFb"><div>With top placement and increased credibility, featured ads drive more traffic to your advertisement, which typically leads to higher trading volume and faster order fulfillment. </div></li></ul><div class="ace-line ace-line old-record-id-Mpj2doaQJoLWSHxphCouDu0ssKc"><br /></div><div class="ace-line ace-line old-record-id-GfQFd1hEwo6NmsxBSHtu5IcmsZb"><strong>How Can I Get My Ad Featured?</strong></div><div class="ace-line ace-line old-record-id-BXgjdIf3CoFX6XxuUh6uvpQNsCd">Featured ads are available to all merchants on MEXC P2P, with priority given to those who consistently provide the best experience to users. Our team reviews merchant activity and selects those with high trading performance, excellent user feedback, and a strong track record of reliability.</div><div class="ace-line ace-line old-record-id-LdEQdy0z6oqRQkx7FeruQdswssd">Additionally, merchants can qualify for this feature as part of our Partnership Program or as a reward for participating in events. Selected merchants will receive an official invitation via email, outlining the details of the featured period and any other important considerations.</div><div class="ace-line ace-line old-record-id-YY6TdyISAodV28xOrjfupZQss8g"><br /></div><div class="ace-line ace-line old-record-id-OU6kdfBQQozUEgxfBceuWDhlstc"><strong>What Should You Do Before Your Featured Period Starts?</strong> </div><div class="ace-line ace-line old-record-id-OU6kdfBQQozUEgxfBceuWDhlstc">Before your ad becomes featured, make sure to:</div><ul class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-L2ved0e6goivKqxoYlKuxwZks3b"><div>Set your ad to <strong>Public</strong> visibility.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-BWAZdWjd4oWLbHxfMlGuWBj1sxf"><div>Keep your status <strong>Online</strong> to remain available for trade requests.</div></li><li class="ace-line ace-line old-record-id-GoPrdf7hAom52txntPGuVZKesGb"><div>Keep sufficient crypto reserves to fulfill trades promptly.</div></li></ul><div class="ace-line ace-line old-record-id-Y4TtdOj16o12FAxLPxQuiu8SsS0"><br /></div><div class="ace-line ace-line old-record-id-CYK3dwNFYo1ep3xYtS7uG1ZBspb">By following these steps, you'll be ready to make the most of featured ads and boost your MEXC P2P presence.</div><div class="ace-line ace-line old-record-id-BCd2d7FQVomFr3xye4AuQCdKsAh"><br /></div></div><p></p>
<div><div class="ace-line ace-line old-record-id-Xq0fdqmR3oZ2AAxy5pwusfEXsve"><strong>Step 1: </strong><strong>Access the Ad Posting</strong><strong>Page</strong></div><div class="ace-line ace-line old-record-id-TT7wdeEJXo3SnqxGcupu24iOs4b">To get started, log into your MEXC account and navigate to the <strong>P2P</strong> section. Click <strong>More</strong> and then click <strong>+ </strong><strong>Post New Ad</strong>to begin creating your ad. This will open the ad creation form.</div><p><br /></p><div style="text-align:center" class="image-uploaded gallery old-record-id-HiuXdZnoSoCwdEx9feUuiTVxsbg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504161546480897HhHtRwqJmynUQ.png" /></div><p><br /></p><div class="ace-line ace-line old-record-id-F3zTd3WbQoQCwaxFiAsu1VcFsmd">Here, you can choose whether you want to buy or sell cryptocurrency. Then, select the token you want to trade (e.g., USDT, BTC, or ETH) based on your preferred trading pair and target market.</div><div class="ace-line ace-line old-record-id-GTdSdhPSPoZoZ3xsxCmubom6sJh"><br /></div><div class="ace-line ace-line old-record-id-A0kMdTusOoyCmDxJtl1uLd0qs7d"><strong>Step 2: Set Ad Price, Quantity, and Payment Methods</strong></div><div class="ace-line ace-line old-record-id-PLHBdIVWloMqDlxCK0OuOfeCsjf">Once you are in the ad creation section, you will be prompted to provide the following information:</div><ul class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-EcaRdqN7Lox6YwxVAnducCPJsyg"><div>Ad Price: Choose between a fixed price or a floating price.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-CXxDdSkHkofyGExPYQ1uSb4LsgL"><div>Ad Quantity: Enter how much cryptocurrency you wish to buy or sell. </div></li><li style="text-align:left" class="ace-line ace-line old-record-id-EOZOdMv0VoIq1mxedPPuluhLsFr"><div>Payment Methods: Select your preferred payment methods.</div></li></ul><div class="ace-line ace-line old-record-id-ZXfmdqOvAolYnixA3SCunPKMsjJ">Additionally, you can set order limits for how the amount users can trade in a single transaction and other time-related conditions, like a payment window for completing the transaction.</div><div class="ace-line ace-line old-record-id-W5C8d2pPVo0QNExnkGFudl0Xsif"><br /></div><div class="ace-line ace-line old-record-id-WkhqdRUrSoqDRMxQ5sMu2c2Isfc"><strong>Step 3: Share Your Ad</strong></div><div class="ace-line ace-line old-record-id-IfN5deTv2o8GmTxY3ooup4mWsZe">After publishing, your ad will appear under <strong>My Ads</strong>. To share it, click the <strong>Share</strong> button next to the ad. This opens a sharing window with the following options:</div><p><br /></p><div style="text-align:center" class="image-uploaded gallery old-record-id-H576dwXufovyLTxqR78usfZ6scg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250416154648865Ef4kl0QfxnaWAw.png" /></div><div class="ace-line ace-line old-record-id-LzWddNl98oQQjUxo9UmuhKaRs3f"><br /></div><ul class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-OySXdgzT6oJSWKxQc7suzGphsHh"><div><strong>Share QR Code:</strong> A unique QR code is generated. Share this with buyers or sellers who can scan it directly to view your ad.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-S2kEdxQNIoNRnkxioMcuXSa9sof"><div><strong>Share Link:</strong> Alternatively, copy and send the direct link to your ad via social media, messaging apps, or email. This link will lead directly to your P2P ads.</div></li></ul><div class="ace-line ace-line old-record-id-Ao1hdLZSioqWavxg8GcuU0kksdL"><br /></div><div style="text-align:center" class="image-uploaded gallery old-record-id-TykVdXbbJoPwdUx71nIusv9wsGc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250416154648737wYTJlzkyckkyr2.png" /></div><p><br /></p><div class="ace-line ace-line old-record-id-O4kCd5sXYoSlz9xSguAudhO7s2b">Both sharing methods make it easy to promote your ad and connect with potential buyers and sellers.</div><div class="ace-line ace-line old-record-id-HahydgRgZouqTfxY1t3uIRqHsid"><br /></div><div class="ace-line ace-line old-record-id-NuymdL6ZeoXIKgxw4lsuyEvFsot"><strong>Step 4: Manage Your Ads and Track Activity</strong></div><div class="ace-line ace-line old-record-id-GHMad7GN1oDxeaxfeS0ut72nsEH">Once your ad is live, you can manage it directly from <strong>My Ads</strong>. Beside each ad, you’ll find options like:</div><ul class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-QPkkdVm2QoenEkxfvUmuQMHXs1g"><div>Edit: Make changes to the price, payment methods, or other details.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-B1H8dram1o2dNSxTSlTuaVYCsre"><div>Offline: Temporarily hide the ad from public view.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Ss5jdokXcoEHoqxPhdWuCpFFsRe"><div>Delete: Remove the ad permanently.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-XRSPdfW2Lo8lNqxkMdtubiKiskc"><div>Share: Promote your ad using QR code or link.</div></li></ul><div class="ace-line ace-line old-record-id-H44md41K3oLRhExXL4cuziDMsme">You can also track your ad’s status (online/offline) and check when it was last updated.</div></div><p></p>
<div><div class="ace-line ace-line old-record-id-MrDEdZqQSoihfoxeIvJudcI2sod">As part of our continuous efforts to enhance MEXC’s P2P trading platform and expand support for more fiat currencies, we are pleased to announce that Nigerian Naira (NGN), Ethiopian Birr (ETB), and Pakistani Rupee (PKR) are now available for cryptocurrency transactions. Users can now seamlessly buy and sell digital assets using these supported currencies.</div><div class="ace-line ace-line old-record-id-Qv1QdgLlgoysB9x1lZVuOkQ8s2d"><br /></div><div class="ace-line ace-line old-record-id-EOFwdMarfoexfgx3I4Muk8nUsrd">Users can now trade BTC, USDT, ETH, and USDC with these newly supported currencies on MEXC, enjoying zero fees for a seamless trading experience.</div><div class="ace-line ace-line old-record-id-Rxi4dn2Gjo5bUIxAYG1ulpNRs8c"><a href="https://otc.mexc.com/">Kickstart your P2P trading journey</a></div><div class="ace-line ace-line old-record-id-RkdJdhAO7ooHbtx0Scoulw4Dsch"><br /></div><div class="ace-line ace-line old-record-id-FUx1dXTqsoP21lxk7uSudGCNsof">We're inviting new merchants to join MEXC's P2P platform and post ads for buying and selling cryptocurrency. As a P2P merchant, you'll enjoy zero transaction fees, dedicated customer support, a special merchant badge, and access to exclusive events with added benefits.</div><div class="ace-line ace-line old-record-id-TIkidnfGAoLCyJxlWSUusmrXsOg"><a href="https://otc.mexc.com/apply-merchant">Apply now to become a P2P merchant!</a></div><div class="ace-line ace-line old-record-id-MNq9dWRtBo4ZtYx5o4buXA1AsYe"><br /></div><div class="ace-line ace-line old-record-id-Kyz0dfOHoo3KaNxjwoYu0rGKsld"><strong>What is P2P trading?</strong></div><div class="ace-line ace-line old-record-id-EjgrdLgTdoFp6lxRXyxuSFsEs4e">MEXC P2P is a platform that allows users to trade cryptocurrency directly with other users. You can buy and sell cryptocurrency on MEXC P2P as a seller or a buyer. <a href="https://www.mexc.com/en-US/announcements/article/17827791522051">Learn More</a></div><div class="ace-line ace-line old-record-id-Vva4djVgkoJSt5xoE80uJBBLs7d"><br /></div><div class="ace-line ace-line old-record-id-Ldgpdl7e2ofq14xzqp8uxz8Tsrb"><br /></div><div class="ace-line ace-line old-record-id-Iho5dNeMCoNXCTxEHNvuvQtesRd"><br /></div></div><p></p>
<div><div class="ace-line ace-line old-record-id-Nx8jd12HzodglNxVIlNuo30ksJd">Last Updated: Jul 30, 2025</div><div class="ace-line ace-line old-record-id-PK3PdzN3wofDv3xXj24uWOX3ski"><br /></div><div class="ace-line ace-line old-record-id-OxIZdN56poH02LxezSXuEYKusxe">This MEXC P2P Appeal Handling Rules (the 'Rules') form part and parcel of the MEXC P2P Service Agreement (the 'Service Agreement'). By subscribing to or using MEXC P2P, you acknowledge that you have read, understood and accepted all of the terms and conditions in these Rules and the Service Agreement, and you acknowledge and agree that you will be bound by and will comply with the terms contained herein.</div><div class="ace-line ace-line old-record-id-KhFLdOQxFoaNEAx1QCquyizmsSh"><br /></div><div class="ace-line ace-line old-record-id-GHFldYDCDoDiI9x9sTsuBz2OsIe">All terms and references used in these Rules and which are defined and construed in the MEXC User Agreement (the “User Agreement”) or the Service Agreement, but are not defined or construed in these Rules, shall have the same meaning and construction in these Rules.</div><div class="ace-line ace-line old-record-id-FdCNd1bfTo7aB1xXHBburKhksde"><br /></div><div class="ace-line ace-line old-record-id-ROtmdnQTUoZzHHxbQxnuPrvSske"><strong>Overview of the Dispute Settlement Procedure</strong></div><div class="ace-line ace-line old-record-id-S2qqdVEhNo1bpFxdQFmusXL6swU">A user (Buyer or Seller) may initiate an appeal related to a P2P Order. MEXC Customer Service ("MEXC CS") will mediate to resolve the dispute. All parties are required to provide accurate, timely evidence when requested.</div><div class="ace-line ace-line old-record-id-YYC2dknKEoNj0px8u64ucwNCs4b"><br /></div><div class="ace-line ace-line old-record-id-JzVodsv5roJUlKxx9YDuF5udsAd">The Rules are as follows:</div><div class="ace-line ace-line old-record-id-DoAWdJ0Ajonw58xZ7mKutbulsXb"><br /></div><div class="ace-line ace-line old-record-id-ZhtIdfzY3oCNtdxw6pHuIhM6sif"><strong>Appeals by the Buyer</strong></div><div class="ace-line ace-line old-record-id-G2SLducaio300zx2N0zulDAms1b"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-AhRNd4SNxoa9vAx6qiYuutu7slg"><strong>1. </strong><strong>Seller does not release Digital Assets after payment is made by Buyer</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-E2kSdOTI2o2la3xU1zAuA9lJsNd">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-GP8BdnpX0osxh3xcgkxuqtLVsFc"><strong>Seller refuses to release Digital Assets intentionally and requests to cancel the Order, including for price-related reasons.</strong></div><div class="ace-line ace-line old-record-id-DD7gdUSZco9rwYxTY55usK2WsTT"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:left" class="ace-line ace-line old-record-id-KSF1dSairofOj8xSWmpuXBwUs5e">If the Buyer has paid the correct amount from a payment account matching the verified name on their MEXC account, and the Seller refuses to release the Digital Assets (e.g. due to disagreements regarding the price), MEXC CS will contact both parties and allow the Seller to respond within a given timeframe.</div><div class="ace-line ace-line old-record-id-Z9qQdz9ivopizHxR75VuzYiKsfc">If no response is received within this timeframe, MEXC CS will manually release the Digital Assets to the Buyer — provided that the price falls within the acceptable deviation range defined below.</div><div style="text-align:left" class="ace-line ace-line old-record-id-Lwbidr5HpoLzDAxoRP1uJMOjscg">A price deviation is considered acceptable if:</div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-XqBhdmWMEorCtuxzA9lu5krts94"><div>For orders of 1,000 USD or less, it is within 10% below the market price; or</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-SJPodo8hAo5H3OxoYPPuvE4Dszb"><div>For orders exceeding 1,000 USD, it is within a 5% deviation threshold. </div></li></ul><div class="ace-line ace-line old-record-id-ZXbvdYnIBojYaaxIYW0uHlrssJc">If the price is outside this range, the Digital Assets will not be released. Instead, MEXC CS will require the Seller to refund the full payment. The order will only be canceled after the refund is completed and confirmed.</div><div style="text-align:left" class="ace-line ace-line old-record-id-QY2EdpnYCoKksZxgbUXuApf7sMc">If the Seller refuses or delays the refund without valid justification, the Digital Assets will be released to the Buyer.</div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Wi0kd5YNSoytc0xSYu3ueYT9sZe">b.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-BuHtdJQ5hoBRL3xM2viuBwOdsCg"><strong>Seller fails to release the Digital Assets to the buyer in a timely manner or within a stipulated timeframe.</strong></div><div class="ace-line ace-line old-record-id-WQRidwlZmoOBtCxJmzBu45Q3ste"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-XcmfdwEyWoLT2HxmyjVuMfX9suc"><u>If </u><u>the </u><u>Buyer has completed payment in real-time</u><u> payment method</u></div><div class="ace-line ace-line old-record-id-Qw7idQKrxopYUjxhmJCufKcvsIc">MEXC CS will contact the Seller and request the release of Digital Assets within a given timeframe.If the Seller fails to respond or release the Digital Assets within this timeframe, MEXC CS will manually release the Digital Assets to the Buyer.</div><div class="ace-line ace-line old-record-id-DUEqdtM6NoXuJVxXXxOuWDYssLM"><br /></div><div class="ace-line ace-line old-record-id-WTTodyCfmom0WXxaVcFu10vvsNn"><u>If</u><u> the</u><u> Buyer </u><u>has</u><u>used</u><u> a non-instant payment method</u></div><div class="ace-line ace-line old-record-id-B2MGddHXCojFw2xAfPpuOD98sOd">MEXC CS will contact the Seller and request that the Seller release the Digital Assets within 2 working days.</div><div class="ace-line ace-line old-record-id-EiuNdWomVoiqHXxyzr2uqUtlsde">If payment has not arrived, the Seller must contact MEXC CS and submit valid supporting documents (e.g., bank statements).</div><div class="ace-line ace-line old-record-id-KUhwd5TZuo8ENxxIg57u08TWsDg">If the Seller does not contact MEXC CS within the 2 working days provided, it will be assumed that the payment has been received, and MEXC CS will release the Digital Assets to the Buyer manually.</div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-RQfgdT2fzoW10kxRr4YufJMVsah">c.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-R4AZdyVetoJcNVx73jVunwZZsid"><strong>Seller delays release of Digital Assets due to sensitive words in the Buyer’s payment remarks</strong></div><div class="ace-line ace-line old-record-id-EzH6dfe9Qof1vYxDHzPuyeTQshg"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-ShsMdizDsopgoSxH0s2uXzm4sjd">MEXC CS will contact the Seller and request either a refund or the release of the Digital Assets. If a refund is initiated, the Buyer shall bear any related fees.</div><div class="ace-line ace-line old-record-id-H5j4d2URUomlUXx8lf8uRdWasHe">Once the Digital Assets are released by the Seller, the Seller shall be solely responsible for any consequences arising from the release. MEXC shall not be liable for any losses or damages resulting therefrom.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-Jt8AdDbIOoEShjxJf73upyRRsLP"><strong>2. </strong><strong>Overpayment</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Pm5PdSJ2toAGmEx5FV5up1zysuh">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-GoXKduV6ooWka2xgiASuQyO6sbg">Overpayment by Buyer</div><div class="ace-line ace-line old-record-id-WiPgdugDwocYd3xREo0uYuN9sue"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-ETlrdz7R5omzefxLrZNuvxQOsTq">MEXC CS will contact the Seller and request a refund of the excess amount. The Seller will be given a timeframe to respond, based on the case.</div><div class="ace-line ace-line old-record-id-HEyVdO86BoyLn2xIfEHuxCiWsbe">If the Seller refuses or fails to respond, MEXC CS will review the case and may freeze the Seller’s P2P access and assets until the issue is resolved.</div><div class="ace-line ace-line old-record-id-ZtsBdTgDSoYrpfxsyNUunob9sJe">In cases where the Seller is unable or unwilling to provide a refund, MEXC shall not be held liable for the Buyer's mistake. Refunds are handled on a best-effort basis. MEXC reserves the right to suspend users who are uncooperative during the dispute process.</div></td></tr></tbody></table></div><div style="text-align:left" class="ace-line ace-line old-record-id-YZV2dGBMioG5AcxjI8Iupbtyssb"><strong>3. </strong><strong>Order cancelled after payment</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-GPnGdfUS3ojB2pxTPJguqb7EsLe">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Gsafdj2REo5YQQxSJSPuLxv3sCd">If the Buyer completes the payment but the order is cancelled — either by system timeout or by mistake</div><div class="ace-line ace-line old-record-id-Mkx3dwek1orwrEx9TLkuazWGsRf"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:left" class="ace-line ace-line old-record-id-LGdrdAWoMoAOD2xRqAFu0rc8soc">MEXC CS will review the submitted evidence. If payment is confirmed, CS will contact the Seller and request a refund within 24 hours.</div><div style="text-align:left" class="ace-line ace-line old-record-id-ItLGdMMSDooAgFxys3VuJpEqsAd">If the Seller refuses or does not respond, MEXC CS may freeze the Seller’s P2P access and assets until the issue is resolved.</div><div style="text-align:left" class="ace-line ace-line old-record-id-BbQAdg6zIoR7K3xcuUGuBNUysWb">If the seller refuses to refund, MEXC is not liable for any loss resulting from the transaction. Users who are uncooperative during the process may be suspended or permanently restricted.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-FB3zdfonfoTKEIxhjtZutukfsCb"><strong>4. </strong><strong>Out of the norm </strong><strong>requests</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-YYFgdhuNkofE6WxyP2cubYy7sHT">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Ek2ldictdofOkFx6h6XuU3F7sNe">Seller makes any out of the norm requests (e.g. requesting social media accounts, extra verification, additional fees, or asking the Buyer to provide contact details)</div><div class="ace-line ace-line old-record-id-ZtWqdJUHJoRpe4xkaQ5uY0T6sze"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-F5FMdkpqKoUd3Fx8JwfuavQisRc"><strong>Additional verification</strong></div><div class="ace-line ace-line old-record-id-UivNdFuyPojV5zxLIGuuMlygshe">If the Seller requests extra verification (e.g. screenshot of payment, selfie with ID), this must be clearly stated in the ad's trading terms before the order is placed. If the request was disclosed and the Buyer agrees, the trade can proceed. If the requirement was not disclosed or the Buyer refuses, MEXC CS will cancel the order.</div><div class="ace-line ace-line old-record-id-DTkIdKS5DoEhKixDyQAubvkvsNd"><br /></div><div class="ace-line ace-line old-record-id-GnlQdOtWCoWmMwxBmN0ua3xHsbb"><strong>Other out-of-policy </strong><strong>requests</strong></div><div class="ace-line ace-line old-record-id-TPMSdchTzo4jOrxHHJMuNHk4sfh">If the Seller makes requests that violate platform policy (e.g. asking for contact details, social media accounts, or charging extra fees):</div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Bzladtnm3o12z6xC0BQuB0umsdf"><div>The Buyer may cancel the order and report the Seller.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-J5PVd7nXboED8KxsUnruZASHszf"><div>MEXC CS will cancel the order and issue a formal warning.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-TzFRdULwPoASSjxiWibuEkkPsfe"><div>Repeated or severe violations may lead to suspension or permanent ban from MEXC P2P.</div></li></ul></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-RQd3dsYyjoQXhsxfUKuu1n9esve"><strong>5. </strong><strong>Offensive remarks and verbal attacks</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-QyemdW5tboBzYpx2Vlsupahbsud">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-GIyRdvLs4o9g8JxxXeeuvOU8sWc">User used offensive language during the transaction.</div><div class="ace-line ace-line old-record-id-Q0CEdJ7pgoqTeSxeKxfupCSrsld"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-UYYcdaCnRooei6x5iAMuOT5tsLg">If a user uses offensive or abusive language in chat, comments, or communication with MEXC CS, their access to MEXC P2P may be suspended.</div><div class="ace-line ace-line old-record-id-K0LddoJENoyKYfxLa6huTRiDsxd">Repeated violations may result in permanent ban and account restrictions.</div><div class="ace-line ace-line old-record-id-KtqrdJp9doepbkxcHteuXWLXsBh">Disciplinary actions are determined at the discretion of MEXC CS, based on the severity and frequency of the behavior.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-EeBfdKF3toE2kdxRs9vuJy5xsIg"><strong>6. </strong><strong>Fraudulent acts or behaviour during the transaction</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Iak5dKw6NoXrHlxwOWXum6EXs7d">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-BkQVdNK56ollDtxeaEOuBidmsQg">User committed fraudulent acts or behaviour during the transaction.</div><div class="ace-line ace-line old-record-id-WSB3drsIjoL7dkxcH9hucBXIsRg"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-DWmIdDanWoy2gaxBfWuuXCc7sOf">Users who have committed fraudulent acts or behaviour will have their access to MEXC P2P disabled permanently. All advertisements published by the fraudulent user will be removed.</div><div class="ace-line ace-line old-record-id-TVsOdjlv8oDjlMxmz73u8s2esKg">If the fraudulent acts or behaviour herein mentioned causes or is likely to cause a party to suffer any losses or damages, MEXC CS has the right to freeze or take any other appropriate action on the perpetrator's assets, including setting-off any available assets against the losses or damages suffered or is likely to be inflicted upon the wronged party.</div><div class="ace-line ace-line old-record-id-WmnbdY0bmoeuQ0xlnuGuf3YBsSd">MEXC reserves the right to determine the nature and/or substance of any act or omission which may constitute fraudulent acts or behaviours.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-QqqkdfCfRoSkfExwNksugjcPsGf"><br /></div><div class="ace-line ace-line old-record-id-VmdhdltPvoAuaGxDYuAuOMpVsFf"><strong>Appeals by the Seller</strong></div><div class="ace-line ace-line old-record-id-OoecdFh4YoL7hdxnar1u3YLTs3g"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-RF1Jdh4Q9o2aSZxHpubu0Szasnf"><strong>1. </strong><strong>Payment not received</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Tm0gdgWwFoqIv6x7t8CucB9msyc">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-UGHCdIdokokJD3xjBtGudrQqsFe">The buyer has not paid but clicked [Mark as paid] or [Transferred, Next]</div><div class="ace-line ace-line old-record-id-Lr6qdHOetomvqLxhKiuuy6Nvscd"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-BnA0dErRWolh3IximPIur3n4sDe">If the Buyer fails to make the payment, does not provide valid proof of payment (e.g. an untampered receipt from anofficial banking app/website), or cannot be reached within the given timeframe:</div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-NPfjdAx42otw9zxUiDGuYliQsBg"><div>MEXC CS will cancel the order, and the Digital Assets will be returned to the Seller.</div></li><li class="ace-line ace-line old-record-id-WJ7sdJdW9ovYMqxspDRuitMNsVc"><div>If this occurs three times or more, the Buyer’s P2P access may be partially or permanently restricted due to repeated violations.</div></li></ul></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-AI6Wdrssoo9ICwxzNVYuVKPYsMf">b</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-MXN8dyjRko0bwfxgYhVu1sLfsgg">Buyer claims that payment has been made but Seller did not receive funds</div><div class="ace-line ace-line old-record-id-LG1zdVFVFo4scGxeNRAuAc9Ls0z"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-QLZidug6Co1sQVxzb5zuH7Les6g">If the Buyer provides valid proof of payment, but the Seller claims the funds were not received:</div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-MAjud8l3UoB5MRxuWIRuNcdosmY"><div>MEXC CS will contact the Seller and allow up to 2 working days for the Digital Assets to be released.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-HHvTdAbspocbtnxZFMRu5QvWsGJ"><div>If the Digital Assets are not released within the given timeframe, MEXC CS may manually release the Digital Assets to the Buyer.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-ZjindcDteoTBRaxV6PNuaXNjs9b"><div>If the Seller believes that payment was not received, they must contact MEXC CS with supporting documents.</div></li><li class="ace-line ace-line old-record-id-GicpdyXaoo1yAzxscxnuJcL6sXd"><div>Failure to do so will be considered confirmation that payment was received.</div></li></ul></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-LD3HdzB5toLfmmxuQyvukskwsof">c</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-FOJudRgWroSuswxGyCuuRhMbsGh">Buyer paid to an account that is not accessible by the Seller </div><div class="ace-line ace-line old-record-id-A4GgdbQZRo2U40xsHVSuPYLWs9b"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-ChSTdEB9yo0RUBxIa9wudDXisWb">If the Buyer transfers funds to an account that the Seller claims is inaccessible (e.g. a blocked, loan, or closed account), MEXC CS will first verify whether the Seller had clearly stated the correct payment method on the order page. </div><div class="ace-line ace-line old-record-id-ASGsdr6X7oJdTwxEaREuaqL8sne">Only the payment method details displayed on the system-logged order screen are considered valid and binding. Any instructions shared via chat messages, auto-replies, ad terms, or external messengers will not be treated as official.</div><ol start="1" class="list-number1"><li class="ace-line ace-line old-record-id-C5WhdvNy9oJfaFxcJLdupUdrsme"><div>If the payment was made to an incorrect account due to the Buyer’s error:</div><ol class="list-number2"><li class="ace-line ace-line old-record-id-NH3idMJcloPLhdxGCQwuDwXAsUc"><div>The Seller must submit valid supporting evidence within a given timeframe to prove that the funds were not received (e.g. confirmation of account block, proof of loan account, or a bank letter), or refund the payment to the Buyer.</div></li><li class="ace-line ace-line old-record-id-U5lEdldzaowpoaxq1zhulPlpssf"><div>If the Seller fails to provide the required proof in time, MEXC CS will consider the funds as received and complete the order in favor of the Buyer.</div></li></ol></li></ol><div class="ace-line ace-line old-record-id-RpiCdGR8ao1L5AxMvAruZtJ2sqT"><br /></div><div class="ace-line ace-line old-record-id-JLrMdsFRFon1eYxfGpfuWCg9sbf">If the Buyer transfers funds based on information that contradicts the official payment method shown on the order page (e.g., chat instructions, ad terms, auto-replies, or external messengers), and this results in the Seller being unable to receive the funds, the Buyer will be held fully responsible. In such cases, the order may be canceled, and MEXC CS will not consider unofficial instructions as valid grounds for appeal.</div><div class="ace-line ace-line old-record-id-WM1udvURLoSVpixdO8Ou9hn1sq4"><br /></div><ol start="2" class="list-number1"><li class="ace-line ace-line old-record-id-BOHOd70NHoTwnfxOKIGu5b9Vsxh"><div>If the Buyer transfers funds exactly according to the payment method shown on the order details page, but the Seller had shared different instructions in chat, trading terms, or through external messages that led to failed receipt of funds, it will be considered the Seller’s mistake. In such cases, MEXC CS will release the Digital Assets in favor of the Buyer.</div></li></ol><div class="ace-line ace-line old-record-id-EzdEddmxoovyKYxFNpEuzrcAsac"><br /></div><div class="ace-line ace-line old-record-id-T5rzduxbFohOBmxjpsmufaVRsmb">MEXC CS will only recognize payment method details visible on the order page as valid.</div><div style="text-align:left" class="ace-line ace-line old-record-id-CGZXdMw0boBUi2xqCBUuMHaysLb">Repeated violations by either party may result in permanent suspension from MEXC P2P.</div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Mru4dcClJotUsXxmsS3uDSF7sBd">d. </div><div class="ace-line ace-line old-record-id-NqHYdWnYGo5D5ixI9ZhuhB1TsRg"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-SLMrdu9b6oA9JZxsIGvuxqEfsyh">Buyer violated payment terms (e.g. payment from a third-party account or multiple payments under one order)</div><div class="ace-line ace-line old-record-id-AKVndqLbwogzXmxLEePu09Bysnf"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-WQSrdQ4VkohsNlxyfkxuLY9esfw">If the Seller does not release the Digital Assets due to payment violations, such as a third-party payment or multiple transactions under the same order:</div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-PcrBdTgqMoor6gxnZldu9qFosUb"><div>MEXC CS will request the Buyer to provide valid refund details (e.g. account name and number matching the original payment) within a specified timeframe.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-CF44dfRpdoZ4b6xMGnEuyg7rsef"><div>Once valid refund details are received, MEXC CS will allow the Seller a defined timeframe to complete the refund.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-RyKAdijD1oYLhkxAYGLuLhNPsTb"><div>If the Buyer fails to respond or does not provide valid refund details within the given timeframe, MEXC CS will cancel the order in the Seller’s favor.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-ItZBdQARYoPgUGxmtUHukUIgsXc"><div>If the Buyer provides valid refund details, but the Seller fails to refund within the required timeframe, MEXC CS will proceed with releasing the Digital Assets to the Buyer.</div></li></ul></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-CazMdtOclo771ex6VgPuZSpBsPc"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-XylRdox07ovv2nxr9O4uCxt5s7f"><strong>2. </strong><strong>Underpayment by Buyer</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-JSfBduffBogzQBxY1l9udI5eshb">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-FmEAdEQBFo4WvdxVc7SuowSvsig">Buyer underpaid for the Order.</div><div class="ace-line ace-line old-record-id-TjsVd21hOoxbCox0fTSuux3ks0g"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-MOh2dPCbKohQWtx7s9quCS4Os0c">If the Buyer pays less than the full order amount:</div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-GEYzdsmRUoZf9UxY5aDuFglzsnL"><div>MEXC CS will ask the Buyer to pay the outstanding amount within a given timeframe. Any extra transaction or refund fees must be covered by the Buyer.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-X9sPdBHuuo29XVxyZuDuLwgosLh"><div>If the Buyer fails to respond or refuses to pay, MEXC CS will instruct the Seller to refund the amount received.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-OWu0dDI3voIPCmxx3f2u6Rfxsod"><div>If the Buyer underpaid and the Seller already released the Digital Assets, MEXC CS will still request the Buyer to complete the payment. If the Buyer refuses, the Seller is responsible for the loss.</div></li></ul><div class="ace-line ace-line old-record-id-L50jd1W8Rof5IKxehbsuUN69sQG">Uncooperative users may face P2P suspension, and MEXC is not liable for any resulting losses.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-E5bydkciYo1zppxFemWukWoUsUf"><strong>3. </strong><strong>Malicious buying behavior</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-TsyjdlmvQo070vx7zFquI3Dosvh">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-YVx6dcCIDohzrTxOjYaupStLsYg">Buyer repeatedly places orders without intent to pay.</div><div class="ace-line ace-line old-record-id-Vm2LdAH0goBK8UxWeSpuLCjHskh"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Ew6adxYzdokeXUxTEqku2mPNsDc">If a Buyer is found to be placing orders with no intention of completing payment — including actions intended to abuse the system by triggering the locking of the Seller’s Digital Assets, market manipulation, or other abusive behaviors — MEXC CS will investigate the case. </div><div class="ace-line ace-line old-record-id-XczFd7tB1oko65xE6riuzSmfsye">Once confirmed, the account will be permanently suspended from MEXC P2P with no right to appeal. Additional platform restrictions may apply based on the severity of the abuse.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-UbUvd8F7soDtEVxNEyCu3ghysud"><strong>4. </strong><strong>Seller's account becomes blocked after receiving payment from Buyer</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-XM7dd19zeoeuN9x1rIJuwUzDsZb">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Eb00d7pvDoQtsFxrJ0HuXcnCsye">Seller's account becomes blocked after receiving payment from Buyer.</div><div class="ace-line ace-line old-record-id-DrcDdBSHKovgdbxu9FYu9NI4sKf"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Nh6Jdd4JOoWorrxfeeAuQE6nstf">If the Seller’s account becomes blocked (e.g. frozen or locked) after receiving the Buyer’s payment, the Buyer’s access to MEXC P2P will be suspended, and withdrawal of Digital Assets will be temporarily disabled until the issue is resolved or both parties reach a mutual agreement. </div><div class="ace-line ace-line old-record-id-NezId30OsoL3mcxiUbtuJTVPslh">Within 72 hours of receiving a request from MEXC CS, the Seller must provide evidence that the account block was caused by the Buyer’s actions (e.g. fraud report, chargeback, or bank dispute). The Buyer is required to fully cooperate and provide all necessary documentation to support the resolution process. </div><div class="ace-line ace-line old-record-id-FjiDdcd3xonpo2xYVPVuSGwIsmJ">If the Buyer fails to cooperate or submit required documents within the given timeframe, their MEXC P2P access will be permanently disabled, and their withdrawal rights may be restricted.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-MaW3dfONho7WEoxystnu7VWfsbc"><strong>5. </strong><strong>Seller released crypto without confirming payment</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-HgPRdWGVxo3oJXxeFLiutGAGsCE">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-ML0MdgnjEoSQmJx7dKluNFCvsMe">Seller released crypto without confirming payment</div><div class="ace-line ace-line old-record-id-J2fHdNbOFogtqOxEJpquxZRxsUe"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-TLV1drzjYovMHBxCo1tuI9TVsKe">If a Seller releases crypto without confirming that full payment has been received in their account, they bear full responsibility for any resulting loss. MEXC will not intervene or be liable for unrecoverable funds.</div><div class="ace-line ace-line old-record-id-DagzdCgkTo2U8mxDdU4us7RUssf">If the Buyer is unresponsive or refuses to cooperate, MEXC CS will suspend the Buyer's access to P2P services, and the Seller may escalate the case to law enforcement. </div><div class="ace-line ace-line old-record-id-HC3VdJJuuoUSYex5ImHu1ftNsQc">Sellers are strongly advised to verify receipt of funds before releasing any assets.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-PTqOdFHOYogVhHxIXp5u5JKqsB2"><strong>6. </strong><strong>Offensive remarks and verbal attacks</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-B5V4dugmpoIDGexBPHruFHONsLh">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-TToFdwoiCoTQitxEYs4uOppCsig">User used offensive language during the transaction.</div><div class="ace-line ace-line old-record-id-Ud2Ldv8pToHvFHx1tZCuuohAspb"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-FdhldxVcqoHNaYx5rtYu25vzsBg">If a user uses offensive or abusive language in chat, comments, or communication with MEXC CS, their access to MEXC P2P may be suspended.</div><div class="ace-line ace-line old-record-id-PqkzdS0OrocOrsxY7DYucQnDs5e">Repeated violations may result in a permanent ban and account restrictions.</div><div class="ace-line ace-line old-record-id-ZcYsdvKcJoEB54xXpjMul693s3q"> Sanctions are applied based on the severity and frequency of the behavior, at the discretion of MEXC CS.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-Bj0QdD1TmoAHXpxtooAuyh7Nsfg"><strong>7. </strong><strong>Fraudulent acts or behaviour during the transaction</strong></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="50" /><col width="311" /><col width="416" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-Kolrd1zHAoXmOFxwwCIuwWO3sld">a.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-XhrEdzu4fovzepxxuLMuyWtXsbg">User committed fraudulent acts or behaviour during the transaction.</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div class="ace-line ace-line old-record-id-ZzmHdGpAGoy4A2x7nDHuJXoHsld">Users who have committed fraudulent acts or behaviour will have their access to MEXC P2P disabled permanently. All advertisements published by the fraudulent user will be removed.</div><div class="ace-line ace-line old-record-id-W2W4dQiyvo4ODhx9kpcu6Tg0s1e">If the fraudulent acts or behaviour herein mentioned causes or is likely to cause a party to suffer any losses or damages, MEXC CS has the right to freeze or take any other appropriate action on the perpetrator's assets, including setting-off any available assets against the losses or damages suffered or is likely to be inflicted upon the wronged party.</div><div class="ace-line ace-line old-record-id-A2VmduNOYofYCuxokAfuhIRWs8g">MEXC reserves the right to determine the nature and/or substance of any act or omission which may constitute fraudulent acts or behaviours.</div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-Nl8IdtpHooxnSxxk1XPuz1uzsDe"><br /></div><div class="ace-line ace-line old-record-id-OKxjdUxNhoKRv1xn4hqu3z5Askb"><strong>Disclaimers</strong></div><div class="ace-line ace-line old-record-id-BSn6dHnWmo5PgVxSbUvuElzHsbh"><br /></div><ol start="1" class="list-number1"><li style="text-align:left" class="ace-line ace-line old-record-id-ApiZdleh9oE7PSxSlc0ujy2Js1g"><div>MEXC is not responsible for any losses in assets resulting from a user's failure to follow instructions from MEXC within the stipulated timeframe.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Jhysd7MJtoCzmMx9CRSuTOKHsoe"><div>MEXC is not responsible for any assets losses resulting from any trades conducted privately outside of MEXC P2P. All P2P transactions must be conducted exclusively through the MEXC P2P platform. MEXC and all users are prohibited from engaging in or supporting private transactions outside the platform. MEXC will not be held liable for any such activity.</div></li><li class="ace-line ace-line old-record-id-Pn1odWekWo4QxgxQIbYunFIds7c"><div>MEXC shall not be held liable for user-initiated errors, including but not limited to fraud by either the Seller or the Buyer, payments to incorrect accounts, failure to follow platform instructions, or any arrangements made off-platform.</div></li><li class="ace-line ace-line old-record-id-OlmCd9vpToeungxWuM3uoKvksXv"><div>MEXC is not responsible for any losses arising from the use of incorrect or third-party communication channels, including but not limited to Telegram, WhatsApp, email, or phone calls. Users must conduct all communication related to P2P transactions and customer support exclusively through official tools integrated into the MEXC P2P platform. MEXC does not provide support or authorize any transactions conducted via external messaging platforms.</div></li><li class="ace-line ace-line old-record-id-X9CVdj9XLoze20xNhDXuxtw1shd"><div>MEXC reserves the right to take disciplinary action and/or any other actions MEXC deems appropriate and/or is in the best interest of MEXC or its user(s), including temporary or permanent suspension, against any user who attempts to manipulate the system, mislead Customer Support staff, defrauding the platform or other users, or exploit platform loopholes.</div></li></ol><div class="ace-line ace-line old-record-id-XXDOdHtYBoH2HgxFOBMugqq6sVd"><br /></div><div class="ace-line ace-line old-record-id-BErCduycqo9PYMxjSr0uWeNMsOf"><strong>General Terms</strong></div><div class="ace-line ace-line old-record-id-GXNbdkxLKoUERDxCi15uESJXsab"><br /></div><ol start="1" class="list-number1"><li style="text-align:left" class="ace-line ace-line old-record-id-SlBadmnWSocTdbxgI6tuEu15sWc"><div>MEXC retains the rights to final interpretation and application of the terms and conditions prescribed under these Rules and the operations thereof.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-W4yGdYeUtoqCjgxvTkTu02D0sCc"><div>MEXC reserves the right to refuse processing disputes related to orders created more than 18 months ago. The reopening of appeals will be determined at the sole discretion of MEXC on a case-by-case basis.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-SqLjdhu6coxybmxp6jUuQ1Wjs6d"><div>MEXC reserves the right to change these Rules from time to time for any reason. Access to MEXC P2P is subject to these Rules, the Service Agreement, and the Legal Documents, as they are amended from time to time and published on MEXC's website.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-EFRtduLnpompTtxM1GXuWcpTsJd"><div>These Rules have been drafted in English. Although translations in other languages of this document may be available, such translations may not be up to date or complete. Accordingly, you agree that in the event of any conflict between the English language version of this document and any other translations thereof, the English language version of this document shall prevail.</div></li><li class="ace-line ace-line old-record-id-TnMYdprqeoiTCUxDRuTuB4HDszd"><div>All decisions made by MEXC CS in the resolution of disputes are final and not subject to further appeal, unless explicitly stated otherwise in these Rules.</div></li><li class="ace-line ace-line old-record-id-U8ZJdrUofo4MZuxEsxzu24BPsNe"><div>Users are expected to regularly review the updated version of these Rules. Continued use of MEXC P2P following any changes shall be deemed as acceptance of the revised Rules.</div></li><li class="ace-line ace-line old-record-id-INZKdeeJToj2Oaxo1zfugkousQe"><div>MEXC may monitor and log user activities for the purpose of compliance, dispute resolution, and fraud prevention. By using MEXC P2P, users agree to such monitoring as part of platform usage.</div></li></ol><div class="ace-line ace-line old-record-id-YyFpdwgyaoJQZvxd7WLuSz4Jsfd"><br /></div><div class="ace-line ace-line old-record-id-L20BdcZUpoLEpKx5xfFuREBMs4e"><br /></div></div>
<div><div><i>Last updated: September 2025</i></div><div> </div><div><i>Please note that the P2P Early Bird Merchant Program has been discontinued.</i></div><div><i>MEXC now supports only the following merchant tiers: Verified, Prime, Legacy, and BIZ. For the latest details, please refer to the current </i><a href="https://www.mexc.com/buy-crypto/apply-merchant"><i>P2P Merchant Program</i></a><i> page.</i></div><div><i>The information below is provided for archival purposes only and does not apply to current or future merchants.</i></div><div> </div></div><div><div>MEXC’s P2P trading platform will gradually roll out more P2P merchant tiers! Below is an introduction to the "P2P Early Bird Merchant" tier.</div><div> </div><h4><strong style="font-weight:bolder">What is a "P2P Early Bird Merchant"?</strong></h4><div>Become a P2P merchant before the corresponding fiat zone opens. This means you will be one of the earliest merchants in MEXC P2P's development journey, enjoying benefits beyond those of regular merchants and receiving generous rewards.</div><div> </div><h4><strong style="font-weight:bolder">What is the difference between "P2P Early Bird Merchants" and "P2P Regular Merchants"?</strong></h4><div>The requirements to become a P2P Early Bird Merchant are higher, but the benefits are significantly greater, including lucrative rewards! The detailed benefits are outlined below:</div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:212px" width="212" /><col style="width:303px" width="303" /><col style="width:312px" width="312" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong style="font-weight:bolder">**Early Bird Merchant**</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong style="font-weight:bolder">**Regular Merchant**</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Security Deposit</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Special security deposit policy</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Requires frozen security deposit</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Reward Policy</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Weekly rewards available</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">None</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Merchant Badge</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Special merchant badge</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Regular verified merchant badge</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Merchant Support</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">1-on-1 service channel</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Regular service channel</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Dispute Resolution Efficiency</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Priority handling</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Regular handling</div></td></tr></tbody></table></div><div> </div><h4><strong style="font-weight:bolder">How to become a "P2P Early Bird Merchant"?</strong></h4><div>MEXC P2P will announce recruitment for Early Bird Merchants from time to time. Be sure to keep an eye on MEXC announcements and P2P-related updates for more information.</div></div><p> </p><p style="line-height:1.62;margin-top:0pt;margin-bottom:3pt"> </p><p style="line-height:1.62;margin-top:0pt;margin-bottom:3pt"><span style="background-color:transparent;color:#000000;font-size:11.5pt"><span style="font-family:'arial' , sans-serif;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-155bc5e4-7fff-46aa-a8b5-a6c43a3fcb74">Enjoy trading on MEXC.</strong></span></span></p><p style="line-height:1.62;margin-top:0pt;margin-bottom:3pt"><span style="background-color:transparent;color:#000000;font-size:11.5pt"><span style="font-family:'arial' , sans-serif;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-155bc5e4-7fff-46aa-a8b5-a6c43a3fcb74">The MEXC Team</strong></span></span></p><p style="line-height:1.62;margin-top:0pt;margin-bottom:3pt"><span style="background-color:transparent;color:#000000;font-size:11.5pt"><span style="font-family:'arial' , sans-serif;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-155bc5e4-7fff-46aa-a8b5-a6c43a3fcb74">29 October 2024</strong></span></span></p>
<div>Merchants who no longer wish to maintain their merchant status on MEXC P2P can submit a cancellation request through either the official website platform or mobile app. The following sections provide step-by-step instructions for cancelling one's merchant status along with important details to note.</div><div> </div><h3><strong style="font-weight:bolder">Who can cancel merchant status?</strong></h3><div>Only verified merchants (approved accounts) can submit a cancellation request.</div><ul style="list-style-type:disc" start="1"><li><div>If you've applied to become a verified merchant, but are not yet verified, cancellation is not possible until the application is fully processed.</div></li><li><div><strong style="font-weight:bolder">Important:</strong> Once your merchant application is approved, you will not be able to cancel your merchant status for the next <strong style="font-weight:bolder">30 days</strong>.</div></li></ul><div> </div><h3><strong style="font-weight:bolder">How to cancel merchant status via the MEXC website?</strong></h3><div>1. Log in to your MEXC account on the <a href="https://www.mexc.com">official website</a>.</div><div>2. Navigate to the P2P User Center under the <strong style="font-weight:bolder">More </strong>dropdown.</div><div>3. Click <strong style="font-weight:bolder">Cancel Merchant Status</strong>.</div><div>4. Select a reason for cancellation and confirm the request.</div><div> </div><h3><strong style="font-weight:bolder">How to cancel merchant status via the MEXC app?</strong></h3><div>1. Open the MEXC App and log in.</div><div>2. Tap on P2P</div><div>3. Tap on <strong style="font-weight:bolder">Me</strong></div><div>4. Select <strong style="font-weight:bolder">Cancel Merchant Status</strong></div><div>5. Follow the instructions to confirm and submit your request.</div><div> </div><h3><strong style="font-weight:bolder">Can I undo my cancellation request?</strong></h3><div>Yes. You may withdraw your cancellation request at any time prior to the completion of the review process. If withdrawn, your merchant status will remain active.</div><div> </div><h3><strong style="font-weight:bolder">How long does the cancellation process take?</strong></h3><div>All requests are processed within <strong style="font-weight:bolder">7 business days</strong>.</div><div> </div><h3><strong style="font-weight:bolder">What happens to my security deposit?</strong></h3><div>If you have a security deposit locked as a merchant, it will be unfrozen within 24 hours after your cancellation request is approved.</div><div> </div><h3><strong style="font-weight:bolder">Can I reapply after cancelling?</strong></h3><div>Yes, but reapplying is blocked for <strong style="font-weight:bolder">60 days</strong> from the date your cancellation is approved.</div><div> </div><h3><strong style="font-weight:bolder">Important notes:</strong></h3><ul style="list-style-type:disc" start="1"><li style="text-align:left"><div>Merchants must initiate this process manually. Customer Service cannot process the request on your behalf.</div></li><li style="text-align:left"><div>Cancelling your merchant status does not affect your trade history or user profile.</div></li></ul>
<div><div class="ace-line ace-line old-record-id-IFMtdsd7BoN4VGxRtHounu6WsIg" style="line-height:1.5">To further enhance the trading experience on our peer-to-peer (P2P) platform, MEXC has updated the minimum asset amount required to post ads (effective immediately). This update aims to improve market quality and ensure a smoother trading experience for all users.</div><p style="line-height:1.5"><br /></p><div class="ace-line ace-line old-record-id-ZAVWdQQwvoQHArxWLJEu4sYEsFp" style="line-height:1.5">To create a P2P trade advertisement, your available assets must meet the following minimum thresholds:</div><p style="line-height:1.5"><br /></p><div style="line-height:1.5"><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="226" /><col width="300" /></colgroup><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-OdbtdVmc5oy6vAxHTbAutx5Isyf"><strong>Currency</strong></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-TVgAd5evZoBLCAxvrkduV7NUsLe"><strong>Minimum Amount to Post an Ad</strong></div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-MXZ2dYIcCojiM1xrT7RuLUt1sQb">RUB, KZT, UAH, USD, VND, PHP, MYR, KRW, SAR, AED, PKR, NGN, EGP, EUR</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-FHZgdfCOEojSasxkwJFuMbNTsVh">100 USDT</div></td></tr><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-UyWrduZfQoshYRx37Okuc81osIc">ARS, BRL, COP, VES, MXN, INR, ETB, KES, ZAR, BDT</div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;padding:8px;vertical-align:top"><div style="text-align:center" class="ace-line ace-line old-record-id-NKDtdIh4voFz9DxAo5Mu39Xvsyf">50 USDT</div></td></tr></tbody></table></div><p style="line-height:1.5"><br /></p><div class="ace-line ace-line old-record-id-K3bRd8Xbvoiwo7xR1FOuba0ysse" style="line-height:1.5">Not enough assets to post an ad? No worries! You can still trade as a Taker by selecting from existing ads on the platform.</div><p style="line-height:1.5"><br /></p><div class="ace-line ace-line old-record-id-OFksdyXAdoGZlKx6LV9uNKOIshe" style="line-height:1.5">This adjustment is designed to enhance marketplace efficiency and improve overall trading quality. We appreciate your support and look forward to providing you with a better trading experience.</div><p style="line-height:1.5"><br /></p><div class="ace-line ace-line old-record-id-UXgAdoTX2ooyuYxlqm5uBqSnsRW" style="line-height:1.5">If you require assistance or have further questions, please contact our Customer Service team. </div></div><p style="line-height:1.5"><br /></p>
<div><div>As part of our continuous efforts to enhance MEXC’s P2P trading platform and expand support for more fiat currencies, we are pleased to announce that Kenyan Shilling (KES) and South African Rand (ZAR) are now available for cryptocurrency transactions. Users can now seamlessly buy and sell digital assets using these supported currencies.</div><div> </div><div>Users can now trade BTC, USDT, ETH, and USDC with these newly supported currencies on MEXC, enjoying zero fees for a seamless trading experience.</div><div><a href="https://otc.mexc.com/">Kickstart your P2P trading journey</a></div><div> </div><div>We're inviting new merchants to join MEXC's P2P platform and post ads for buying and selling cryptocurrency. As a P2P merchant, you'll enjoy zero transaction fees, dedicated customer support, a special merchant badge, and access to exclusive events with added benefits.</div><div><a href="https://otc.mexc.com/apply-merchant">Apply now to become a P2P merchant!</a></div><div> </div><div><strong>What is P2P trading?</strong></div><div>MEXC P2P is a platform that allows users to trade cryptocurrency directly with other users. You can buy and sell cryptocurrency on MEXC P2P as a seller or a buyer. <a href="https://www.mexc.com/en-US/announcements/article/17827791522051">Learn More</a></div><div> </div></div>
<div><h2 class="heading-2 ace-line old-record-id-Wh2Xd47xto3ffZxqJkDuSFvLsZf"><strong>Step 1: </strong><strong>Access the P2P Page</strong></h2><div class="ace-line ace-line old-record-id-T8RpdtAJJomJFsxZdJculjgssUc">On the MEXC App homepage, tap <strong>More → Assets → P2P</strong> to access the P2P page.</div><p><br /></p><div class="image-uploaded gallery" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141650138KcBVXE2BTuHZWe.png" class=" old-record-id-Og91dtEEQossfUxn3ZxuPGzIslg" width="262" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141649868mQPW1PFbSQKYiv.png" class=" old-record-id-KtGzdwhvhoc9bTxxihKudvKSsSb" width="255" /></div><div class=" old-record-id-CgzvdLg2PoRSgdxq0M6uqioGsmb"><br /></div><div class="ace-line ace-line old-record-id-HWHWdiF6NoHz6sxHhyauLStwsGE"><br /></div><div class="ace-line ace-line old-record-id-EDPwdUCmJowuN0xdSsOuA8gksyd">You can also tap <strong>Trade → P2P</strong> from the homepage to access the same page.</div><p><br /></p><div class="image-uploaded gallery" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141650087SB6PdeqaWb1LDF.png" class=" old-record-id-M8HUdRuDCoLmlHxSrVOudkmisUg" width="277" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141649951tVJHhoeWPjjKo3.png" class=" old-record-id-OZ03dsirboPJNhxsHlYuwh2KsUe" width="284" /></div><div class=" old-record-id-ZcxMdXaEwot9o8xtcj9ukbQesDh"><br /></div><div class="ace-line ace-line old-record-id-GH4vdF1q8oslxDxzMkYuDYWEsec"><br /></div><h2 class="heading-2 ace-line old-record-id-XJAkdnMHooKTaoxqWiQu6bTcsjh"><strong>Step 2: </strong><strong> Confirm Order Information</strong></h2><div class="ace-line ace-line old-record-id-OibcdQj4uopYd9x2QTyu0XAXsQs"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-CEZodGscxo0sDmxVf5vuC9FosFL">1. Select <strong>P2P</strong> as the trading method.</div><div class="ace-line ace-line old-record-id-OxoMdC5mqoptvwxWgByuzzeBsSc"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-Wq4UdUqDboUyZ0xobZQuHz1asFg">2. Tap the <strong>Buy</strong> tab to view available ads.</div><div class="ace-line ace-line old-record-id-VesmdDokeoalvHxOJC9upfSTsmf"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-NFvjdAyn2oS1Opxrz8YuYl76sYg">3. Choose the crypto you wish to buy from the available options: USDT, USDC, BTC, and ETH.</div><div class="ace-line ace-line old-record-id-AyEfdcwlgoshQVxqlbbutqIysbf"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-KDdydWBW7ok6Fnx6sC3ux8WDstf">4. Select your preferred P2P maker, then tap <strong>Buy USDT</strong>. </div><div class="ace-line ace-line old-record-id-SqArdgwX8ozubWxPw5Pu4NIcsAh"><br /></div><div class="ace-line ace-line old-record-id-GyCidxptfogMNXximtXuG1BIs0c">Before placing an order, be sure to:</div><ul class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-ZSx6doS2PoWo7uxzMykuGRQhskc"><div>Carefully review the payment methods supported by the advertiser.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-ZZWxdUIDFoaSC2x0RQDuIvMvsPg"><div>Read and understand the trading terms set by the maker—they may include important conditions or restrictions.</div></li></ul><div class="ace-line ace-line old-record-id-POwodx0LsoErjux0DO2uHSMtsEd"><br /></div><div class="image-uploaded gallery" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141650208ehbe63iu4EPlEF.png" class=" old-record-id-SUEVdDcPhoTdnLxiFgLu4dh6sAg" width="258" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504281416504572CofxZfIDO8CAl.png" class=" old-record-id-PLwMd8tFaozAxGxaBQuuXsvNsYb" width="250" /></div><div class=" old-record-id-P6l4d1l8Boi7ygxQ3rCuG3aTszc"><br /></div><h2 class="heading-2 ace-line old-record-id-OemjdpiwWo29zfxlsz2uBptwsfe"><strong>Step 3: </strong><strong>Enter Order Details</strong></h2><div class="ace-line ace-line old-record-id-WD0ddEBACoIo0yxNqwruFM5IsYe"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-RQ6Ads97eobeXoxmQsyuDq7csZg">1. Tap the <strong>Buy USDT</strong> button to open the purchasing interface.</div><div class="ace-line ace-line old-record-id-QwMcdI1P9okmvdxOea9uDbuIsgb"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-CJYNd9687oRR0XxMKIXujji9sVg">2. Enter the amount of fiat currency you wish to spend in the <strong>"</strong><strong>I want to pay</strong><strong>"</strong> field.</div><div class="ace-line ace-line old-record-id-EyqOdmB78oV7H1xBVtduXfsys0f"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-WnykdBnUZouVcPxZlUMuGxlEsPb">3. Alternatively, you can enter the amount of USDT you want to receive in the <strong>"I will receive"</strong> field. The corresponding payment amount in fiat currency will be calculated automatically, and vice versa.</div><div class="ace-line ace-line old-record-id-XMB0dhxosoTz8VxjU1vuijmLsqf"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-L2nUduc8soY3kMxFkIYuiQXksKc">4. Tick the <strong>"I have read and agree to the </strong><strong><a href="https://www.mexc.com/en-US/announcements/article/4411633765785">MEXC Peer-to-Peer (P2P) Service Agreement</a></strong><strong>"</strong> box to proceed to the order page.</div><div class="ace-line ace-line old-record-id-GLyPdxZ5soUsPlxO8QTuwulIsxc"><br /></div><div class="ace-line ace-line old-record-id-LDCadcjEYoJBUcx5Ig1uQbJHsbd"><strong>Note</strong></div><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-QmoSdn9PSoJi2Ix3sHBuQxgcs8g"><div>Under the <strong>Limit</strong> and <strong>Available</strong> columns, P2P advertisers list the available crypto and the minimum and maximum transaction limits (in fiat) for each ad.</div></li><li class="ace-line ace-line old-record-id-UaA6dpzIko69SGxBbg5uD042sTf"><div>To ensure a smoother crypto purchase process, it is highly recommended to complete your supported payment method information in advance. For a step-by-step guide, refer to <a href="https://www.mexc.com/announcements/article/17827791522125">How to Add Payment Method for P2P Trading</a>.</div></li></ul><div class="ace-line ace-line old-record-id-IuPodIbEYoNSiHxq2xbujIkPs1f"><br /></div><div class="image-uploaded gallery" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141651434pV5O1piKUL6Qcm.png" class=" old-record-id-XDrWdja3roqALjxHVWfuGv6hsyf" width="282" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504281416503361GAnF7eIHhkRu4.png" class=" old-record-id-O4UydThgDor77XxUcxTuN3fEsqc" width="288" /></div><div class=" old-record-id-E4btdbeg5olTpRxEL8yu0cvBsKx"><br /></div><h2 class="heading-2 ace-line old-record-id-UcrHdywi4oeEsZxnTJQuPssBsEb"><strong>Step 4: </strong><strong>Complete Payment </strong></h2><div class="ace-line ace-line old-record-id-SEZ8dgJ9GoEgPpx4o6euVGvWstc"><br /></div><div class="ace-line ace-line old-record-id-M0uidYbThoxBzlxQRjouphS5sce">1. Check the payment time window displayed on the order page—the seller usually sets a limit (typically 15 minutes) for you to complete the transfer to their bank account. Make sure to act within this timeframe.</div><div class="ace-line ace-line old-record-id-Ryoodd4Jpo7LYGxYDyJuYjfFsJe"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-Pb12dtEfnolbgPxae5WumyAQsHc">2. Review the order details and confirm that all information is accurate.</div><div class="ace-line ace-line old-record-id-R3XYdPzq9odPlXxfGuHu6GlPs9f"><br /></div><div class="ace-line ace-line old-record-id-CaF6dx57ZoEsruxCnlHubKZ9sgg">3. Verify the payment information displayed on the order page, then complete the transfer to the P2P seller's bank account.</div><div class="ace-line ace-line old-record-id-DSLAdKRiToYFmJxmWLiuBs6TsMg"><br /></div><div class="ace-line ace-line old-record-id-P6bjdCZtiotGS9xW7isuLcTjsXf">4. Use the live chat box to communicate with the P2P counterparty in real time if needed.</div><div class="ace-line ace-line old-record-id-Vp40d5OhaoXdKAxg39Ku97oascb"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-WDSCdJvjboTVCHxWxKMuGbp4sLf">5. After completing the transfer, tap <strong>Transfer Completed, Notify Seller</strong>.</div><div class="ace-line ace-line old-record-id-VimMdEOykoVnzgx26C4uzZGNsqc"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-YT1Admvueog1ddxCiVuuw52xswb">6. Tap <strong>Confirm</strong> to proceed with the P2P buy order.</div><div class="ace-line ace-line old-record-id-B0azdyw7UozAQtxbTjTuOisEstA"><br /></div><div class="ace-line ace-line old-record-id-BF9GdzIHhoWxoZxodQGufQjHssp">7. Wait for the P2P seller to release the USDT and complete the order.</div><div class="ace-line ace-line old-record-id-QQCvdRp62owQ1TxO3LmuM5UJssc"><br /></div><div class="ace-line ace-line old-record-id-SiLkdBFaHo7I2CxR1TcubZc3sQf">8. Once the USDT is released, your order will be marked as complete.</div><div class="ace-line ace-line old-record-id-ZKmhdPj1rouEoCxbxlGuLpyiske"><br /></div><div class="ace-line ace-line old-record-id-UQ2AdDBxoobDwjxPXhGujujfsCh"><strong>Note:</strong> MEXC P2P does not support automatic payments. Users must manually transfer fiat currency from their online banking or payment app to the P2P seller once the order is confirmed.</div><div class="ace-line ace-line old-record-id-B2RSd7s40o0MaRxUMjSulEmxs3g"><br /></div><div class="image-uploaded gallery old-record-id-SKiKdQGZHodKxYxOaEku3A6es1f" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141651790QzxcX17C6E7kn2.png" /></div><div class="ace-line ace-line old-record-id-X67TdtcpGoPWy3xgc5MuoZENsph"><br /></div><div class="ace-line ace-line old-record-id-SeG5dZii7oscJMxXV62uqomus6d"><br /></div><div class="image-uploaded gallery old-record-id-GsBudNVfKoI5rQxATlHuL6CUsDb" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504281416513871oa04bUB1qpV5s.png" width="509" /></div><div class="ace-line ace-line old-record-id-CIjBdrtkwoUFtyxxZ8ouaK1Bslf"><br /></div><h2 class="heading-2 ace-line old-record-id-Tue9dJa6Vokc6fxaJZKu3UM5ssc"><strong>Step 5: </strong><strong>Review Order</strong></h2><div style="text-align:left" class="ace-line ace-line old-record-id-LFlZdY81eoGkGUxuPNqufSXEsSd"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-VlFJdY0ReonEdkxcNE9u4qPFsBf">1. Tap the icon in the top-right corner to reveal more options.</div><div class="ace-line ace-line old-record-id-DdTMdwwhroxF8SxmCTSuNMcdsde"><br /></div><div style="text-align:left" class="ace-line ace-line old-record-id-W1jjdKuIwoKn99xmno4ugtR5sOH">2. Select <strong>Orders</strong>.</div><div class="ace-line ace-line old-record-id-DRyKdU9qXoBrUEx9mg8uPJ1js3b"><br /></div><div class="ace-line ace-line old-record-id-SnBGdW4whoofzjxJTyOuGEpksdh">3. Review your past P2P transactions.</div><div class="ace-line ace-line old-record-id-KxTbdz01KoPBugxbwYQuCHTos3g"><br /></div><div class="image-uploaded gallery" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141650956yJaDuvkHg83IcD.png" class=" old-record-id-Pp6tdpSVoohzWJxEqW6u25qfsVh" width="243" /><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250428141651741OwWhP5TRtBnbZV.png" class=" old-record-id-IeCfd6bY0oXVXfx0Y4qucS8us0e" width="243" /></div><div class=" old-record-id-QOX5d5mgjovDcVxzMhruHtvDsdh"><br /></div><div class="ace-line ace-line old-record-id-AMUXdv4moo58aox5r16upDONsxO"><br /></div></div><p></p>
<p> </p><div>Last Updated: 2023/04/25</div><p><br /></p><div>By subscribing to or using MEXC Peer-to-Peer available at <a href="https://otc.mexc.com/en-US/">https://otc.mexc.com/en-US/</a> or such other URL as may be designated by MEXC from time to time, as well as any mobile apps or other related services or applications thereto (hereinafter as “<strong>MEXC P2P</strong>”), you acknowledge that you have read, understood and accepted all of the terms and conditions in this Peer-to-Peer Service Agreement (this “<strong>Agreement</strong>”), and you acknowledge and agree that you will be bound by and will comply with the terms contained herein. If you do not understand and accept this Agreement in its entirety, you should not subscribe or continue using MEXC P2P.</div><div> </div><div>The terms and conditions in this Agreement are supplementary to the <a href="https://www.mexc.com/terms"><span style="color:rgb( 36 , 91 , 219 )"><u>User Agreement, Privacy Policy</u></span></a>, <a href="https://www.mexc.com/risk"><span style="color:rgb( 36 , 91 , 219 )"><u>Risk Disclosure</u></span></a> or such other agreement or publication pertaining to MEXC P2P or related trading services as may be published by MEXC from time to time (collectively, the “Legal Documents”). If the terms in this Agreement vary from that of the Legal Documents, the terms in this Agreement shall prevail.</div><div> </div><div> </div><div><strong>MEXC P2P Overview</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>MEXC P2P is a platform that allows users to directly trade Digital Assets with other users. You may trade on MEXC P2P to buy or sell Digital Assets as an Advertiser or a Taker.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li><div><strong>As an Advertiser,</strong> you may publish an offer on MEXC P2P to buy or sell Digital Assets (“<strong>Advertisement</strong>”). An Advertisement includes the amount of Digital Assets that you would like to trade, the price that you would like to trade for your Digital Assets, the Order Limit and Availability, the payment method that you would like to use and other applicable terms and conditions for your offer. Unless expressly provided otherwise by MEXC, Advertisers are not subject to any fees when trading on MEXC P2P.</div></li></ol><div> </div><ol start="3" style="list-style-type:decimal"><li><div><strong>As a Taker,</strong> you may place an Order to an Advertisement previously published by indicating the amount of Digital Assets that you would like to trade. As a Taker, you must use a payment method supported by the Advertisement for which you are placing an Order and you must comply with the terms and conditions determined by the Advertiser. Unless expressly provided otherwise by MEXC, Takers are not subject to any fees when trading on MEXC P2P.</div></li></ol><div> </div><ol start="4" style="list-style-type:decimal"><li><div>You may either be a Buyer or a Seller of Digital Assets on MEXC P2P regardless of whether you are acting as an Advertiser or a Taker.</div></li></ol><div> </div><ol start="5" style="list-style-type:decimal"><li><div>We may require you to satisfy certain eligibility criteria to be able to publish an Advertisement on MEXC P2P, as may be amended by MEXC at any time and from time to time.</div></li></ol><div> </div><ol start="6" style="list-style-type:decimal"><li><div>You understand and agree that placing an Order to an Advertisement on MEXC P2P represents your acceptance of the offer published in that Advertisement and constitutes a promise to trade Digital Assets. In such a case, MEXC locks the amount of Digital Assets indicated in the Order until both parties of the transaction confirm successful completion of the Fiat Currency transfer to be performed in consideration of the Digital Assets. You understand that the locked amount of Digital Assets cannot be used in any way whatsoever unless the Order is cancelled or the Digital Assets are released to the Buyer upon confirmation of the Fiat Currency transfer by both the Buyer and the Seller.</div></li></ol><div> </div><ol start="7" style="list-style-type:decimal"><li><div>MEXC is not a party to any transaction that you may enter into on MEXC P2P as you will be directly trading with other users. MEXC does not have any control whatsoever over the trading amount, price, payment method, Order Limit, Order Availability and terms and conditions of each Advertisement as they are entirely set by the Advertiser at its own discretion. MEXC only facilitates the transactions entered into on MEXC P2P as described in Clause 4, above.</div></li></ol><div> </div><div> </div><div><strong>Choice of Payment Method</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>Payment methods available on MEXC P2P are displayed as options available to users to perform the Fiat Currency transfer in consideration of the trade of the Digital Assets. Unless expressly provided otherwise, MEXC does not have any form of relationship with the payment methods listed on MEXC P2P. Availability of a payment method on MEXC P2P shall not be construed as a recommendation, vetting or endorsement by MEXC.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li><div>To be able to trade on MEXC P2P, each Advertiser must indicate one or multiple payment method(s) for their Advertisements, which must be a payment method available in MEXC P2P and each Taker placing an Order to such Advertisement must agree to use one of the payment method(s) indicated by the Advertiser for the Fiat Currency transfer to be completed in consideration of the trade of the Digital Assets.</div></li></ol><div> </div><ol start="3" style="list-style-type:decimal"><li><div>Each party trading on MEXC P2P must have a payment method with an account owner name that is identical to the name appearing on their MEXC Account, as confirmed during the identity verification process. It is prohibited to use any payment method where the account owner name is not identical to the name appearing on your MEXC Account. MEXC reserves the right to suspend or terminate your access to MEXC P2P if it is identified that you used a payment method with an account owner name that is not identical to the name appearing on your MEXC Account.</div></li></ol><div> </div><ol start="4" style="list-style-type:decimal"><li><div>You understand and agree that by placing an Order to an Advertisement on MEXC P2P either as a Buyer or a Seller, you authorise MEXC to display your username/ merchant name and share your full name as confirmed in the identity verification process of your MEXC Account with the counterparty user that you are trading with.</div></li></ol><div> </div><ol start="5" style="list-style-type:decimal"><li><div>If you are a Buyer, you are required to make the Fiat Currency transfer in consideration of such Digital Assets after placing an Order within a specified period as may be indicated within Advertisement. <strong>The Fiat Currency to be transferred to the Seller will not be deducted by MEXC, you are solely responsible for making the transfer yourself outside of MEXC P2P, using one of the payment methods indicated in the Advertisement. </strong>Once you complete the Fiat Currency transfer, you are required to confirm such transfer by clicking the “Transfer Completed, Notify Seller” button. You may lose access to all or part of MEXC P2P in case you repetitively cancel Orders after placing them or in case your Orders are repetitively getting cancelled automatically due to your failure to make Fiat Currency transfer within the specified period.</div></li></ol><div> </div><ol start="6" style="list-style-type:decimal"><li><div>If you are a Seller, you are solely responsible for verifying the Fiat Currency transfer made by the Buyer in consideration of the Digital Assets and for providing instruction to MEXC to release the Digital Assets for which an Order was placed. To release such Digital Assets, you should click “Payment Received” after you fully receive the Fiat Currency payment from the Buyer. We recommend you to confirm the release of Digital Assets within fifteen (15) minutes, and in any case within a reasonable period of time upon receiving the Fiat Currency payment from the Buyer in full. By clicking “Payment Received” you are confirming that you successfully received the Fiat Currency transferred from the Buyer and you are instructing MEXC to release Digital Assets held in escrow to the Buyer for completion of the Order. <strong>This action is final and cannot be reversed. To avoid financial loss, do not confirm release of the Digital Assets under any circumstances before you ensure that you received from the Buyer the corresponding Fiat Currency in full</strong>.All payments are final upon completion, unless otherwise required by aplicable laws and regulations. In case the account holder information of the Buyer that you see on the payment method through which the Fiat Currency transfer was made is inconsistent with the user’s verified identity information appearing on MEXC P2P, you should <strong>not</strong> release the Digital Assets and make a refund of any Fiat Currency that you may have received. You may lose access to all or part of MEXC P2P in case you repeatedly fail to confirm release of Digital Assets in a timely manner despite receipt of the Fiat Currency transfer from the Buyer.</div></li></ol><div> </div><ol start="7" style="list-style-type:decimal"><li><div>By trading on MEXC P2P, the respective payment service provider may charge a fee for the payment method selected by the parties for the Fiat Currency transfer to be made in consideration of the Digital Assets. Therefore, the Fiat Currency to be transferred by the Buyer as consideration of the traded Digital Assets will be deemed to be inclusive of any Transaction Fees. It is the Seller's responsibility to make respective deductions on transaction fees, and the Buyer is only obliged to effect payment in the amount as specified by the Advertisement.</div></li></ol><div> </div><div> </div><div><strong>T+N Withdrawal Waiting Period</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>You may be subject to a waiting period between 24 to 72 hours to withdraw the Digital Assets that you purchased on MEXC P2P in case you are residing at, or originating from, certain jurisdictions that MEXC P2P deems, in its absolute sole discretion, as a risky country/region. The waiting period shall start upon the release of the Digital Assets to you. Any other trading activity you may perform with your MEXC Account will not be affected during the withdrawal waiting period.</div></li></ol><div> </div><div> </div><div><strong>Dispute Settlement Procedure</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>As MEXC is not a party to the Digital Assets trade between the Buyer and the Seller, MEXC has neither the right nor the obligation to resolve any disputes between the Buyer and the Seller and is not liable for any loss you may incur in connection with a completed payment.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li><div>However, in case of a conflict during a trade on MEXC P2P that the parties cannot solve by directly contacting each other through the services made available by MEXC, MEXC offers both parties the opportunity to file an appeal (hereinafter as 'Dispute Settlement Procedure'). You understand and agree that the Dispute Settlement Procedure offered by MEXC is not a representation, undertaking, or guarantee from MEXC in any way whatsoever to resolve the disputes between the parties and has the sole purpose of offering a mediation channel to the users. MEXC reserves the right to suspend or terminate access to MEXC P2P for users who are uncooperative during the settlement process. You may lose access to all or part of MEXC P2P in case an Advertisement that you have posted has multiple ongoing cases.</div></li></ol><div> </div><ol start="3" style="list-style-type:decimal"><li><div>MEXC hereby reserves the right of any final interpretations and judgments for the sanctioning of dispute settlement cases. Reopening of settlement cases will be determined at the sole discretion of MEXC on a case-by-case basis.</div></li></ol><div> </div><ol start="4" style="list-style-type:decimal"><li><div>By using the Dispute Settlement Procedure, you are deemed to have read, understood, and accepted MEXC P2P Appeal Handling Rules, as published and may be amended at any time and from time to time.</div></li></ol><div> </div><div> </div><div><strong>Usernames and Communications between users</strong></div><div> </div><div><div><ol start="1" style="list-style-type:decimal"><li style="text-align:left"><div>You shall not include the name “MEXC”, names of any banks, payment service providers or any other wordings that may be misleading or sensitive in your username.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li style="text-align:left"><div>You shall solely bear and shall solely be responsible for any and all information you share through MEXC P2P, MEXC will not be held responsible for any losses or damages suffered as a consequence of any information so shared.</div></li></ol></div><p><br /></p></div><div> </div><div><strong>Suspicious Trading Behaviour</strong></div><p> </p><div><div><ol start="1" style="list-style-type:decimal"><li style="text-align:left"><div>You acknowledge that our decision to take certain actions, including limiting, suspending, or terminating your access to MEXC P2P may be based on confidential criteria that are essential to our risk management and compliance protocols, including but not limited to circumstances in which we are unable to provide you with information about the reasons for such limitation, suspension or termination, whilst an investigation is ongoing (by us and/or a third party such as law enforcement agencies). You agree that MEXC is under no obligation to disclose the details of its risk management and compliance procedures to you.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li style="text-align:left"><div>We will restore your access to MEXC P2P as soon as possible once the reasons for the suspension no longer exist. However, we are under no obligation to notify you if and when such suspension will be lifted.</div></li></ol><div> </div><ol start="3" style="list-style-type:decimal"><li style="text-align:left"><div>You acknowledge that we reserve the right to disclose your contact details to any regulatory authority and/or law enforcement agency if we reasonably suspect that your MEXC Account is being used for any illegal, fraudulent or unauthorized activity.</div></li></ol></div><p><br /></p></div><div> </div><div> </div><div><strong>Risk Disclosure</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>Digital Assets prices can be volatile. These fluctuations may affect the value of Digital Assets you buy or sell on MEXC P2P, which may be lower or higher at the time of and after completion of the transaction. You are solely responsible for your investment decisions and MEXC is not liable for any losses you may incur.</div></li></ol><div> </div><div> </div><div><strong>Limited Liability</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>MEXC does not guarantee the performance of obligations by either the Advertisers or Takers, you are responsible for conducting your own due diligence on the Advertisers/Takers when using MEXC P2P. You acknowledge and agree that the loss or liability caused by any risks involved in your usage of MEXC P2P will be borne by you solely, and MEXC will not bear any responsibility in the same.</div></li></ol><div><br /></div><ol start="2" style="list-style-type:decimal"><li><div>You acknowledge and agree that you are responsible for all liabilities, losses or costs of any kind or nature whatsoever that may be incurred by us as a result of any failure by you to perform any of your obligations, as well as in connection with MEXC acting in accordance with your orders or in such manner as permitted under this Agreement, the User Agreement, and any other rules or agreement pertaining to the use of our Services that we may publish from time to time.</div></li></ol><div><br /></div><ol start="3" style="list-style-type:decimal"><li><div>You agree and acknowledge that we will have no liability to you in relation to any loss, costs or expenses that you suffer as a result of any inability by you to carry out a transaction or any cause beyond our reasonable control and the effect of which is beyond our reasonable control to avoid.</div></li></ol><div><br /></div><div> </div><div><strong>No Advice</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>You acknowledge that your use of our Services on our Platform is entirely a voluntary conduct of yours based on your own economic situation and your knowledge of the relevant risks, both of which are not related to us and any third party in any manner whatsoever.</div></li></ol><div><br /></div><ol start="2" style="list-style-type:decimal"><li><div>All dealings with you as undertaken by us will be on an “execution-only” and “non-advised” basis. You are to rely on your independent judgment for your investments and you are not entitled to ask us to provide you with any investment advice relating to any transactions. MEXC does not, and is under no obligation to, provide you with any investment advice.</div></li></ol><div> </div><div> </div><div><strong>General Terms</strong></div><div> </div><ol start="1" style="list-style-type:decimal"><li><div>All terms and references used in this Agreement and which are defined and construed in the MEXC User Agreement (the “User Agreement”), but are not defined or construed in this Agreement, shall have the same meaning and construction in this Agreement.</div></li></ol><div> </div><ol start="2" style="list-style-type:decimal"><li><div>This agreement has been drafted in English. Although translations in other languages of this agreement may be available, such translations may not be up to date or complete. Accordingly, you agree that in the event of any conflict between the English language version of this agreement and any other translations thereof, the English language version of this agreement shall prevail.</div></li></ol><div> </div><div> </div><p> </p>
<div><div class="ace-line ace-line old-record-id-CFPzdTcIkopELYxF8o0uCpR2sWc">A Featured ad is a prioritized advertisement on the P2P platform that gains increased visibility among traders. It allows your advertisement to be prominently placed at the top of the P2P marketplace. This premium placement offers exceptional visibility and helps build trust with users, increasing the chances of attracting more buyers and sellers to your order.</div><div class="ace-line ace-line old-record-id-XC32dOcMUozlM2xM7XeuhzOOs8b"><br /></div><div class="ace-line ace-line old-record-id-VWvAdeDXsowzEax3fXkuDLoOsRc"><strong>Why Choose a Featured Ad on MEXC P2P?</strong> </div><div class="ace-line ace-line old-record-id-VWvAdeDXsowzEax3fXkuDLoOsRc">Featured ads on MEXC P2P offer several key advantages:</div><ul class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Mfawd21yio2j6PxvMkRu46yLsYb"><div>Featured ads are always displayed at the very top of the P2P marketplace, regardless of the rate, ensuring that your offer gets maximum attention and stands out from other ads.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-IoA9dVRwfoOOeZxT82Au3wQnsFb"><div>With top placement and increased credibility, featured ads drive more traffic to your advertisement, which typically leads to higher trading volume and faster order fulfillment. </div></li></ul><div class="ace-line ace-line old-record-id-Mpj2doaQJoLWSHxphCouDu0ssKc"><br /></div><div class="ace-line ace-line old-record-id-GfQFd1hEwo6NmsxBSHtu5IcmsZb"><strong>How Can I Get My Ad Featured?</strong></div><div class="ace-line ace-line old-record-id-BXgjdIf3CoFX6XxuUh6uvpQNsCd">Featured ads are available to all merchants on MEXC P2P, with priority given to those who consistently provide the best experience to users. Our team reviews merchant activity and selects those with high trading performance, excellent user feedback, and a strong track record of reliability.</div><div class="ace-line ace-line old-record-id-LdEQdy0z6oqRQkx7FeruQdswssd">Additionally, merchants can qualify for this feature as part of our Partnership Program or as a reward for participating in events. Selected merchants will receive an official invitation via email, outlining the details of the featured period and any other important considerations.</div><div class="ace-line ace-line old-record-id-YY6TdyISAodV28xOrjfupZQss8g"><br /></div><div class="ace-line ace-line old-record-id-OU6kdfBQQozUEgxfBceuWDhlstc"><strong>What Should You Do Before Your Featured Period Starts?</strong> </div><div class="ace-line ace-line old-record-id-OU6kdfBQQozUEgxfBceuWDhlstc">Before your ad becomes featured, make sure to:</div><ul class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-L2ved0e6goivKqxoYlKuxwZks3b"><div>Set your ad to <strong>Public</strong> visibility.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-BWAZdWjd4oWLbHxfMlGuWBj1sxf"><div>Keep your status <strong>Online</strong> to remain available for trade requests.</div></li><li class="ace-line ace-line old-record-id-GoPrdf7hAom52txntPGuVZKesGb"><div>Keep sufficient crypto reserves to fulfill trades promptly.</div></li></ul><div class="ace-line ace-line old-record-id-Y4TtdOj16o12FAxLPxQuiu8SsS0"><br /></div><div class="ace-line ace-line old-record-id-CYK3dwNFYo1ep3xYtS7uG1ZBspb">By following these steps, you'll be ready to make the most of featured ads and boost your MEXC P2P presence.</div><div class="ace-line ace-line old-record-id-BCd2d7FQVomFr3xye4AuQCdKsAh"><br /></div></div><p></p>
<div><div class="ace-line ace-line old-record-id-Xq0fdqmR3oZ2AAxy5pwusfEXsve"><strong>Step 1: </strong><strong>Access the Ad Posting</strong><strong>Page</strong></div><div class="ace-line ace-line old-record-id-TT7wdeEJXo3SnqxGcupu24iOs4b">To get started, log into your MEXC account and navigate to the <strong>P2P</strong> section. Click <strong>More</strong> and then click <strong>+ </strong><strong>Post New Ad</strong>to begin creating your ad. This will open the ad creation form.</div><p><br /></p><div style="text-align:center" class="image-uploaded gallery old-record-id-HiuXdZnoSoCwdEx9feUuiTVxsbg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202504161546480897HhHtRwqJmynUQ.png" /></div><p><br /></p><div class="ace-line ace-line old-record-id-F3zTd3WbQoQCwaxFiAsu1VcFsmd">Here, you can choose whether you want to buy or sell cryptocurrency. Then, select the token you want to trade (e.g., USDT, BTC, or ETH) based on your preferred trading pair and target market.</div><div class="ace-line ace-line old-record-id-GTdSdhPSPoZoZ3xsxCmubom6sJh"><br /></div><div class="ace-line ace-line old-record-id-A0kMdTusOoyCmDxJtl1uLd0qs7d"><strong>Step 2: Set Ad Price, Quantity, and Payment Methods</strong></div><div class="ace-line ace-line old-record-id-PLHBdIVWloMqDlxCK0OuOfeCsjf">Once you are in the ad creation section, you will be prompted to provide the following information:</div><ul class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-EcaRdqN7Lox6YwxVAnducCPJsyg"><div>Ad Price: Choose between a fixed price or a floating price.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-CXxDdSkHkofyGExPYQ1uSb4LsgL"><div>Ad Quantity: Enter how much cryptocurrency you wish to buy or sell. </div></li><li style="text-align:left" class="ace-line ace-line old-record-id-EOZOdMv0VoIq1mxedPPuluhLsFr"><div>Payment Methods: Select your preferred payment methods.</div></li></ul><div class="ace-line ace-line old-record-id-ZXfmdqOvAolYnixA3SCunPKMsjJ">Additionally, you can set order limits for how the amount users can trade in a single transaction and other time-related conditions, like a payment window for completing the transaction.</div><div class="ace-line ace-line old-record-id-W5C8d2pPVo0QNExnkGFudl0Xsif"><br /></div><div class="ace-line ace-line old-record-id-WkhqdRUrSoqDRMxQ5sMu2c2Isfc"><strong>Step 3: Share Your Ad</strong></div><div class="ace-line ace-line old-record-id-IfN5deTv2o8GmTxY3ooup4mWsZe">After publishing, your ad will appear under <strong>My Ads</strong>. To share it, click the <strong>Share</strong> button next to the ad. This opens a sharing window with the following options:</div><p><br /></p><div style="text-align:center" class="image-uploaded gallery old-record-id-H576dwXufovyLTxqR78usfZ6scg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250416154648865Ef4kl0QfxnaWAw.png" /></div><div class="ace-line ace-line old-record-id-LzWddNl98oQQjUxo9UmuhKaRs3f"><br /></div><ul class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-OySXdgzT6oJSWKxQc7suzGphsHh"><div><strong>Share QR Code:</strong> A unique QR code is generated. Share this with buyers or sellers who can scan it directly to view your ad.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-S2kEdxQNIoNRnkxioMcuXSa9sof"><div><strong>Share Link:</strong> Alternatively, copy and send the direct link to your ad via social media, messaging apps, or email. This link will lead directly to your P2P ads.</div></li></ul><div class="ace-line ace-line old-record-id-Ao1hdLZSioqWavxg8GcuU0kksdL"><br /></div><div style="text-align:center" class="image-uploaded gallery old-record-id-TykVdXbbJoPwdUx71nIusv9wsGc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250416154648737wYTJlzkyckkyr2.png" /></div><p><br /></p><div class="ace-line ace-line old-record-id-O4kCd5sXYoSlz9xSguAudhO7s2b">Both sharing methods make it easy to promote your ad and connect with potential buyers and sellers.</div><div class="ace-line ace-line old-record-id-HahydgRgZouqTfxY1t3uIRqHsid"><br /></div><div class="ace-line ace-line old-record-id-NuymdL6ZeoXIKgxw4lsuyEvFsot"><strong>Step 4: Manage Your Ads and Track Activity</strong></div><div class="ace-line ace-line old-record-id-GHMad7GN1oDxeaxfeS0ut72nsEH">Once your ad is live, you can manage it directly from <strong>My Ads</strong>. Beside each ad, you’ll find options like:</div><ul class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-QPkkdVm2QoenEkxfvUmuQMHXs1g"><div>Edit: Make changes to the price, payment methods, or other details.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-B1H8dram1o2dNSxTSlTuaVYCsre"><div>Offline: Temporarily hide the ad from public view.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Ss5jdokXcoEHoqxPhdWuCpFFsRe"><div>Delete: Remove the ad permanently.</div></li><li style="text-align:left" class="ace-line ace-line old-record-id-XRSPdfW2Lo8lNqxkMdtubiKiskc"><div>Share: Promote your ad using QR code or link.</div></li></ul><div class="ace-line ace-line old-record-id-H44md41K3oLRhExXL4cuziDMsme">You can also track your ad’s status (online/offline) and check when it was last updated.</div></div><p></p>
<div><div class="ace-line ace-line old-record-id-MrDEdZqQSoihfoxeIvJudcI2sod">As part of our continuous efforts to enhance MEXC’s P2P trading platform and expand support for more fiat currencies, we are pleased to announce that Nigerian Naira (NGN), Ethiopian Birr (ETB), and Pakistani Rupee (PKR) are now available for cryptocurrency transactions. Users can now seamlessly buy and sell digital assets using these supported currencies.</div><div class="ace-line ace-line old-record-id-Qv1QdgLlgoysB9x1lZVuOkQ8s2d"><br /></div><div class="ace-line ace-line old-record-id-EOFwdMarfoexfgx3I4Muk8nUsrd">Users can now trade BTC, USDT, ETH, and USDC with these newly supported currencies on MEXC, enjoying zero fees for a seamless trading experience.</div><div class="ace-line ace-line old-record-id-Rxi4dn2Gjo5bUIxAYG1ulpNRs8c"><a href="https://otc.mexc.com/">Kickstart your P2P trading journey</a></div><div class="ace-line ace-line old-record-id-RkdJdhAO7ooHbtx0Scoulw4Dsch"><br /></div><div class="ace-line ace-line old-record-id-FUx1dXTqsoP21lxk7uSudGCNsof">We're inviting new merchants to join MEXC's P2P platform and post ads for buying and selling cryptocurrency. As a P2P merchant, you'll enjoy zero transaction fees, dedicated customer support, a special merchant badge, and access to exclusive events with added benefits.</div><div class="ace-line ace-line old-record-id-TIkidnfGAoLCyJxlWSUusmrXsOg"><a href="https://otc.mexc.com/apply-merchant">Apply now to become a P2P merchant!</a></div><div class="ace-line ace-line old-record-id-MNq9dWRtBo4ZtYx5o4buXA1AsYe"><br /></div><div class="ace-line ace-line old-record-id-Kyz0dfOHoo3KaNxjwoYu0rGKsld"><strong>What is P2P trading?</strong></div><div class="ace-line ace-line old-record-id-EjgrdLgTdoFp6lxRXyxuSFsEs4e">MEXC P2P is a platform that allows users to trade cryptocurrency directly with other users. You can buy and sell cryptocurrency on MEXC P2P as a seller or a buyer. <a href="https://www.mexc.com/en-US/announcements/article/17827791522051">Learn More</a></div><div class="ace-line ace-line old-record-id-Vva4djVgkoJSt5xoE80uJBBLs7d"><br /></div><div class="ace-line ace-line old-record-id-Ldgpdl7e2ofq14xzqp8uxz8Tsrb"><br /></div><div class="ace-line ace-line old-record-id-Iho5dNeMCoNXCTxEHNvuvQtesRd"><br /></div></div><p></p>