Mick Fennell, Business Line Director for Payments at Temenos, shared a comprehensive look at how the global payments market is undergoing dramatic change and why financial institutions need unified, intelligent, and scalable platforms to keep pace. Payment volumes are rising by 7% annually worldwide, with cross-border growth reaching between 10% and 15%. At the same time, the very definition of a “payment” is expanding. Customers expect instant account-to-account transfers, seamless digital commerce, real-time cross-border transactions, and payments embedded directly into the apps and ecosystems they already use.
But rising volume is only part of the challenge. The diversity of payments from local clearing systems to APIs for open banking, from stablecoins to alternative networks, is expanding at a speed legacy systems can’t easily absorb. Banks, EMIs, PSPs, and money-movement startups all face the same pressure: maintain service quality while modernising fast.
Fennell explained that many organisations entering the money-movement space today are fintechs that have grown rapidly, added new markets, and accumulated technical debt. Their early in-house systems no longer match the scale or regulatory complexity they now face. Others are incumbent institutions burdened by fragmented architectures and disconnected platforms. Both groups need to industrialise and standardise operations quickly without derailing growth.
This is where the Temenos Money Movement & Management platform steps in. Designed as a single pre-integrated system for payments, accounts, risk, and treasury, the platform spans more than 100 markets and can be deployed on-premise, in the cloud, or via Temenos SaaS. Fennell calls it a “game-changer” precisely because no other provider delivers such breadth and depth in one seamless stack.
In an era defined by real-time expectations, he emphasised that “seamless” cannot exist without integration. Payments and accounts must operate hand-in-hand, with low latency and high-throughput performance. Customers want immediacy; regulators demand resilience; and institutions must scale across geographies where every clearing system is different. A unified platform makes that possible.
AI plays a central role in Temenos’ approach. Fennell likened AI to the fruit inside a fruitcake infused throughout the entire system, not layered on top. Temenos embeds multiple AI models to reduce fraud false positives (from industry norms of 6% down to below 2%), automate payment-repair rules, optimise processing, and even accelerate internal workflows through AI-enabled co-pilots developed alongside partners like Microsoft and NVIDIA. Temenos also offers an AI Studio, allowing banks to configure or build models tailored to their needs.
For Fennell, the future of money movement belongs to the platforms that can deliver speed, intelligence, resilience, and scale, all while empowering both customers and the institutions that serve them. Temenos’ mission, he said, is not simply to process payments, but to redefine how financial institutions grow in the attention-economy era.
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