Billease Launches Penalty Waiver Programme for Overdue Accounts

Billease has introduced a new initiative aimed at assisting customers with overdue accounts to clear their debts.

The “Bagong Simula Promo” (Christmas Amnesty 2025) is a nationwide campaign that offers eligible users the opportunity to have their accumulated penalties removed.

Running until 31 December 2025, the programme provides a 100% waiver on late fees.

To qualify, customers must fully repay their principal loan amount. They also have to pay along any interest and regular charges, within the campaign period. The company estimates that the initiative could benefit over one million customers.

Georg Steiger, CEO and Co-Founder of Billease, one of the winners of the Fintech Frontiers 50 Awards, stated that the move acknowledges the financial difficulties faced by many Filipinos in recent years.

According to the announcement, eligible customers will receive an official notice via email, push notification, or in-app message containing a unique offer code.

Users can then visit the Billease website to complete their payment. Once the principal and regular charges are settled, the penalties will be automatically waived without the need for manual processing.

The company noted that settling these accounts goes beyond just clearing immediate dues. It also helps users rebuild their financial profiles, potentially resulting in a positive impact on their credit records.

Customers seeking assistance with the programme can contact the company via its in-app chat or email support channels.

Featured image by Billease.

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