Stripe, a programmable financial services company, announced on January 8 that it is collaborating with Microsoft to integrate shopping into Copilot. Copilot users in the U.S will find and purchase goods from companies like Etsy and Urban Outfitters without ever leaving the chat.
The new Copilot Checkout experience features a secure, Stripe-powered payment flow, marking a significant step toward seamless, AI-driven commerce.
Stripe revealed that through its integration, a Stripe-powered checkout will appear naturally within the chat when a Copilot conversation leads to a purchase experience. Microsoft will integrate with the financial services company to facilitate the checkout process.
Stripe and Microsoft set to launch infrastructure for AI-driven commerce
Stripe explained that the Agentic Commerce Protocol, an open standard for agentic commerce established by Stripe, will be used to establish a connection with the seller. After the buyer submits their payment information, Stripe will issue a Shared Payment Token, a primitive that will enable payment without disclosing the buyer’s credentials.
After that, the digital payments platform will give the Shared Payment Token to the seller. The fintech firm revealed that as the merchant of record, the seller will maintain control of the data.
Nayna Sheth, Head of Product for Agentic Payments at Microsoft, stated that Microsoft is working with Stripe to provide dependable, rapidly evolving infrastructure for AI-driven commerce, enabling smooth product discovery and purchasing in Copilot.
Microsoft and Stripe will collaborate to integrate the Agentic Commerce Suite, a technology that enables companies to make their items discoverable to AI agents. According to Stripe, the suite also allows businesses to manage checkout, fraud protection, and payments through a single integration, facilitating a faster onboarding process for merchants.
Microsoft, Stripe, and PayPal drive AI-powered commerce
Microsoft has been a client of Stripe since it started utilizing the digital payments platform to power payments in 2022. Afterwards, Microsoft used Stripe Connect to manage identity verification and payment acceptance for its marketplace projects.
In the new rollout of Copilot Checkout, Microsoft is also teaming up with PayPal. It is collaborating with Microsoft to power the surfacing of merchant inventory, branded checkouts, guest checkouts, and credit card payments.
Michelle Gill, GM, small business and financial services, PayPal, said PayPal is facilitating smooth, dependable transactions for both customers and merchants by fusing Copilot’s intelligent shopping platform with PayPal’s agentic commerce capabilities.
In addition to the Checkout function, Copilot will provide merchants on the Shopify platform with Brand Agents that are trained on a company’s product catalog. The Brand Agents will enable merchants to respond to in-depth product inquiries and engage in discussions with customers that align with their brand.
The collaboration follows the fintech giant’s recent announcement that it contributed to the development of ChatGPT’s Instant Checkout feature.
The fintech giant stated that ChatGPT’s Instant Checkout is driven by the Agentic Commerce Protocol (ACP), an open, merchant-friendly standard that it co-developed with OpenAI. It leverages Stripe’s 15 years of experience in creating infrastructure for international trade.
Stripe announced that, starting from September 29 of last year, U.S. customers of ChatGPT began purchasing products directly from U.S.-based Etsy companies, and eventually, more than a million Shopify merchants, including Glossier, Vuori, Spanx, and SKIMS.
Will Gaybrick, Stripe’s President of Technology and Business, stated that the fintech giant is creating the economic framework for AI, which includes helping companies prosper in the age of agentic commerce.
Stripe and OpenAI have been collaborating since 2023, when OpenAI began utilizing Stripe Billing and Stripe Checkout for ChatGPT Plus subscriptions, as well as Stripe Radar for fraud detection and Link for seamless checkout.
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Source: https://www.cryptopolitan.com/microsoft-shopping-copilot-stripe/
