CBTS Named to CRN’s MSP 500 List in Elite 150 Category for Third Consecutive Year

Award recognizes CBTS as a top provider of managed services serving mid-market and enterprise organizations

CINCINNATI–(BUSINESS WIRE)–CBTS, a leading provider of managed IT and networking solutions, has been named to CRN’s Managed Service Provider (MSP) 500 list in the Elite 150 category — marking its third consecutive year receiving this top tier recognition.

The Elite 150 recognizes the most capable and comprehensive MSPs serving mid-market and enterprise organizations — providers distinguished by deep technical expertise, operational maturity, and the ability to manage complex, mission-critical environments. CBTS earned its placement through the strength of its cloud, infrastructure, cybersecurity, data protection, and application services portfolio, supported by proactive 24×7 operations.

“The companies on our 2026 MSP 500 list are redefining what exceptional managed services look like — helping organizations of every size stay agile, maximize their IT investments and scale with confidence,” said Jennifer Follett, VP of U.S. Content and Executive Editor, CRN, The Channel Company. “These are the innovators who stay ahead of customer needs and deliver transformative services that free businesses to focus on what they do best and accelerate their success.”

Industry-leading client satisfaction:
CBTS is in the top 1% of B2B Service Providers

CBTS recently achieved a Net Promoter Score of 82, more than 20 points above industry benchmarks. This performance puts CBTS among the top customer-centric organizations in North America, demonstrating consistent excellence across the U.S. and Canada.

In 2025, CBTS processed more than 600,000 client service events — including incidents, changes, and service requests — while consistently meeting contractual service-level agreements (SLAs). Security is embedded throughout the CBTS managed services portfolio, with integrated managed security operations supporting regulated, high-risk, and mission critical environments.

“Being recognized in the Elite 150 reflects our relentless commitment to our clients,” said Brandon Bowman, Chief Delivery Officer at CBTS. “We support complex environments for both large enterprises and mid-market organizations, and our differentiator is how we design managed services around each client’s goals. This recognition highlights the operational discipline and deep expertise required to deliver the reliability, security, and business outcomes our clients depend on.”

This recognition adds to a series of recent CBTS honors, including Cisco US Central Service Provider of the Year, the Great Place to Work Certification, and Service Provider of the Year by GTS.

Learn more about CBTS’ managed service solutions.

About CBTS
CBTS (#44 CRN Solution Provider 500) serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions — including AI-enabled Services, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Digital Workplace, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients’ transformative business initiatives. For more information, please visit www.cbts.com.

About The Channel Company
The Channel Company (TCC) is the global leader in channel growth for the world’s top technology brands. We accelerate success across strategic channels for tech vendors, solution providers and end users with premier media brands, integrated marketing and event services, strategic consulting, and exclusive market and audience insights. TCC is a portfolio company of investment funds managed by EagleTree Capital, a New York City-based private equity firm.

© 2026 The Channel Company, Inc. CRN is a registered trademark of The Channel Company, Inc. All rights reserved.

Contacts

Media Contact
Ashley Nakano
Global Communications Lead
pr@cbts.com

The Channel Company Contact
Kristin DaSilva
kdasilva@thechannelcompany.com