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Help & FAQ

<p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;blinkmacsystemfont&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;line-height:1.38;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 11pt;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="background-color:transparent;color:rgb( 51 , 51 , 51 );font-size:11.5pt"><span style="font-family:inherit !important;font-style:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-family:inherit !important;font-size:15px;font-weight:normal" id="docs-internal-guid-7d36e424-7fff-c29f-47bf-a56dc586a1eb">As requested by the SaitaChain (STC) project team, MEXC will suspend STC deposits, withdrawals, and trading at </strong></span><span style="font-family:inherit !important;font-style:normal;font-weight:400;text-decoration:none;vertical-align:baseline" id="docs-internal-guid-7d36e424-7fff-c29f-47bf-a56dc586a1eb"><strong style="font-family:inherit !important;font-weight:bolder">14:00 on May 1, 2025 (UTC)</strong></span><span style="font-family:inherit !important;font-style:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-family:inherit !important;font-size:15px;font-weight:normal" id="docs-internal-guid-7d36e424-7fff-c29f-47bf-a56dc586a1eb">.</strong></span></span></p><div style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , sans-serif , &#39;system-ui&#39;;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"> </div><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;blinkmacsystemfont&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;line-height:1.38;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 11pt;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="background-color:transparent;color:rgb( 51 , 51 , 51 );font-size:11.5pt"><span style="font-family:&#39;arial&#39; , sans-serif;font-style:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-family:inherit !important;font-weight:normal" id="docs-internal-guid-7d36e424-7fff-c29f-47bf-a56dc586a1eb">We apologize for any inconvenience this may cause. Thank you for your support!</strong></span></span></p><p> </p>

Deposits & Withdrawals

Suspension of Deposits, Withdrawals, and Trading for STC

<div><div><strong style="font-weight:bolder">Looking for the fastest way to get MEXC updates? Join our </strong><a target="_blank" href="https://t.me/MEXC_OfficialAnnouncements" rel="noopener noreferrer"><strong style="font-weight:bolder">Announcement Telegram</strong></a><strong style="font-weight:bolder"> today!</strong></div><div> </div><div><strong style="font-weight:bolder">MEXC Platform: </strong><a target="_blank" href="https://www.mexc.com/download" rel="noopener noreferrer">Download App</a> | <a target="_blank" href="https://www.mexc.com/zero-fee" rel="noopener noreferrer">Trade with 0 Fees</a> | <a target="_blank" href="https://www.mexc.com/buy-crypto" rel="noopener noreferrer">Buy USDT Instantly</a></div><div><strong style="font-weight:bolder">Join MEXC Community:</strong> <a target="_blank" href="https://x.com/MEXC_Official" rel="noopener noreferrer">X (Twitter)</a> | <a target="_blank" href="https://t.me/MEXCEnglish" rel="noopener noreferrer">Telegram</a> | <a target="_blank" href="https://discord.com/invite/sHj2NrKacq" rel="noopener noreferrer">Discord</a></div><div><strong style="font-weight:bolder">Support:</strong> <a target="_blank" href="https://www.mexc.com/support" rel="noopener noreferrer">Help Center</a> | <a target="_blank" href="https://www.mexc.com/terms" rel="noopener noreferrer">Terms of Service</a></div><div><div><strong style="font-weight:bolder">Account Verification: </strong><a target="_blank" href="https://www.mexc.com/support/article/why-is-kyc-verification-necessary-17827791519717" rel="noopener noreferrer">Understanding KYC</a> | <a target="_blank" href="https://www.mexc.com/learn/article/does-mexc-require-kyc-complete-guide-to-mexc-kyc-verification/1" rel="noopener noreferrer">How to KYC</a></div></div></div>

Suspension of Deposits, Withdrawals, and Trading for STC

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Suspension of Deposits and Withdrawals on Polygon Network

MEXC to Support Terra Classic (LUNC) Network Upgrade

MEXC to Support the SNAPX (XNAP) Contract Swap

MEXC to Support the DramaBits (DRAMA) Contract Swap