Binance Suspends Visa and Mastercard Withdrawals for Ukrainian Users

Binance temporarily changes fiat withdrawal options in Ukraine, suspending card-based withdrawals while keeping deposits and alternative channels active.

Binance has adjusted its payment services in Ukraine, with Bitcoin and crypto users facing new withdrawal limits. Starting December 29, 2025, the exchange in which Visa and Mastercard withdrawals are suspended. As a result, Ukrainian users cannot withdraw money directly to bank cards anymore, according to customer notices.

Binance Halts Card Withdrawals Amid Payment Channel Changes

According to local Ukrainian media, the suspension went into effect Monday with no end date to stop the suspension. Binance confirmed the update and stated that it is temporary. Importantly, the exchange said that there is no halt on deposits and crypto trading services.

The services not in the payment method include direct withdrawals to Visa and Mastercard cards. In addition, some recurring buy features ceased to function for afflicted users. Likewise, preset limit purchase orders in terms of fiat currencies are not executed during this period anymore.

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However, Binance stressed that not everything regarding the payment functionality has been removed. Users are still able to deposit money with Visa and Mastercard cards. Similarly, Apple Pay and Google Pay are still supporting account top-ups, so there will always be access to crypto buys.

Furthermore, SWIFT bank transfers are still available for deposits as well as withdrawals. Therefore, users who are interested in transferring funds off the platform will have to rely on bank transfers. Alternatively, peer-to-peer trading options may be another exit way where available.

Binance also discussed the issue of Zen.com, a popular payment service. According to reports, Zen is still listed as available, but with limited functionality. Deposits and withdrawals through Zen should be able to resume fully as of January 6, 2026.

Until then, users of Zen who want to do euro or zloty transactions might experience delays. Consequently, Binance recommended that customers were prudent with their withdrawals during the transition period. The exchange admitted that the most disruptive change is still card withdrawal suspension.

Binance Clarifies Scope and Impact of Ukrainian Restrictions

Later, Binance clarified media outlets about the affected users. The company indicated that the changes are only for those customers from Ukraine who previously used Bifinity services. Bifinity is Binance’s fiat payment provider in multiple areas.

Binance explained that the adjustments are due to technical updates, as well as changes in partner infrastructure. Moreover, the exchange stressed that the decision was not related to the central bank of Ukraine. Regulatory bodies were not mentioned as a reason for the suspension.

Importantly, Binance assured that P2P trading services are still working. Users still have the option to buy and sell cryptocurrencies using peer-to-peer markets. Therefore, access to crypto liquidity is not affected by limited fiat off-ramps.

In a statement, Binance assured users that there are no interruptions to core trading functions. Deposits and withdrawals via available channels and crypto trading are still supported. The platform stressed its dedication to reinstating services that had been suspended once updates are done.

The exchange did not give a specific timeline for the restoration of card withdrawals. However, it said that more notices will be issued when changes are completed. Users are urged to watch out for official Binance communications for updates.

Overall, the suspension illustrates the challenges of fiat-crypto integration still faced across regions. While Binance retains wide functionality, episodic interruptions of service are indicative of dependence on third-party payment services. For Ukrainian users, adaptability is still crucial in the transition stage.

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