You log into your crypto exchange one morning and the app won’t open. The website shows an error. Social media is flooded with panicked users posting screenshots that they too can’t access their funds. Following this are people asking the same question — where is my money?
This scenario is not hypothetical. It has happened before and it will likely happen again though no investor wishes for it.
Crypto exchanges — even large, well known ones get fined, restricted, hacked, or shut down. And when they do, the users who understood what their exposure was come out far better than those who didn’t.
If your crypto is sitting on an exchange right now, this article is one of the most important things you’ll read this year.
First, let’s understand how exchanges hold your funds. When you deposit or buy a crypto asset on an exchange, the exchange holds that crypto on your behalf in their own wallets. You see a balance on your screen but technically the crypto isn’t in a wallet you control, it’s in a wallet the exchange controls. They owe you that amount. You have a claim against the exchange, not direct ownership of the coins.
This is called a custodial arrangement — the exchange is the custodian of your funds. It’s convenient because you don’t have to manage your own wallet. However, it comes with a fundamental risk that most beginners don’t fully appreciate until something goes wrong.
The crypto world has a saying that captures this perfectly: not your keys, not your coins.
If you don’t hold the private keys to a wallet, you don’t truly own the crypto in it. The exchange does.
Not all exchange problems are equal. Here’s what each scenario typically means for your funds:
Regulatory fines are the least immediately dangerous scenario for users. When an exchange gets fined as Binance was in 2023 with a landmark $4.3 billion settlement with US authorities, the exchange typically continues operating. They pay the fine, implement compliance changes, and carry on.
Your funds are generally safe during a fine scenario. The bigger risk is what comes after. This includes increased restrictions, withdrawal limits, or operational changes that affect how easily you can access your money. The Binance Nigeria situation is a direct example. Regulatory pressure led to service restrictions that left many Nigerian users scrambling to withdraw their funds.
The lesson here is not to wait. When you hear news of significant regulatory action against an exchange you use, move your funds to a personal wallet or another exchange immediately. Don’t wait to see how it plays out.
Exchange hacks are more immediately dangerous. When a hacker successfully breaches an exchange and drains funds, the immediate question is whether the exchange has enough reserves to cover user losses.
Some exchanges have honored their obligations after hacks. For instance, Binance covered an $40 million hack in 2019 from their own reserves. Others have not. The outcome depends entirely on the financial health and integrity of the exchange involved.
What you should know is this: if an exchange is hacked and cannot cover user losses, affected users typically receive partial compensation through bankruptcy proceedings. However, it’s important to note that these proceedings can take years and rarely result in full recovery.
This is the worst scenario and the FTX collapse in November 2022 is the defining example of our generation.
FTX was the second largest crypto exchange in the world. It had celebrity endorsements, major sponsorships, and was considered one of the most legitimate players in the industry. Within days of a report questioning their financial practices, a bank run began, withdrawals were halted, and the exchange collapsed completely.
Millions of users lost access to their funds. Many lost everything. The bankruptcy proceedings that followed have partially returned some funds to some users but years later and far from completely.
The FTX collapse taught the crypto industry a brutal lesson: the size and reputation of an exchange offers no absolute guarantee of safety.
Government ordered shutdowns are relatively rare but they do happen. When regulators shut down an exchange, they typically freeze operations and appoint administrators to manage the wind-down. Users can usually eventually recover their funds but the process is slow, complicated, and sometimes incomplete depending on the jurisdiction and the financial state of the exchange.
Understanding the risks is only useful if it leads to practical action. Here’s exactly what to do:
Any crypto you’re holding for the medium to long term should not be sitting on an exchange. Transfer it to a personal non-custodial wallet — Trust Wallet and MetaMask are the most beginner friendly options. In a personal wallet, you hold the private keys which means no exchange collapse, hack, or regulatory action can affect your holdings directly.
The only crypto that makes sense to keep on an exchange is crypto you’re actively trading or planning to move in the near term. Think of an exchange like a current account. You keep spending money there, not your life savings.
If you use multiple exchanges, don’t keep everything on one. Spreading your exchange-held funds across two or three platforms reduces your exposure to any single exchange’s problems.
Pay attention to early warning signs of exchange trouble. They include sudden withdrawal delays, unusually high withdrawal fees, social media reports of problems, or regulatory news involving the exchange. The users who got out of FTX early enough did so because they paid attention to the warning signs before the collapse became official.
If you move funds to a personal wallet which you should, your seed phrase is your only recovery option if you lose access to that wallet. Store it safely as I outlined in my previous article on seed phrase security.
Nigeria’s regulatory environment adds an extra layer of complexity to this picture. The CBN’s restrictions on crypto-related banking transactions and the regulatory pressure on exchanges operating in Nigeria means Nigerian users face a higher risk of sudden service disruptions than users in more crypto-friendly jurisdictions.
The Binance Nigeria situation demonstrated this clearly. Users who had significant funds on Binance Nigeria found themselves scrambling when service restrictions hit suddenly. The practical lesson for Nigerian crypto users is to treat exchange-held funds with extra caution and move to personal wallets faster than users in less restricted environments might feel the need to.
Crypto exchanges are convenient but they are not banks. They are not insured by any government deposit protection scheme. They are not too big to fail. And when they do fail as history has shown repeatedly, the users with funds on the platform bear the consequences.
The solution is not to avoid exchanges entirely. Well, you can’t, they are a necessary part of the crypto ecosystem. The solution is to understand exactly what you’re exposing yourself to, keep only what you need on exchanges, and move meaningful holdings to wallets you personally control.
Your crypto is only truly yours when you hold the keys.
A professional crypto and finance writer covering blockchain news, market analysis, and financial education. She writes daily at CoinTab.
What Happens to Your Crypto Assests When an Exchange Gets Fined or Shut Down? was originally published in Coinmonks on Medium, where people are continuing the conversation by highlighting and responding to this story.


