Helium Mobile has announced that it will permanently halt the early adopter pricing plan, which costs $5 per month. The news caused frustration among early adopters, who took to social media to express their dissatisfaction.
Helium Mobile, a leading decentralized physical infrastructure network (DePIN), has announced that it will discontinue its initial payment plans, including the one tailored for early adopters. The changes will take effect on January 27, with updates to the early access $5 and $20 plans, as well as the zero plan.
The organization stated that it will communicate directly with all affected users to inform them of the changes. The company had initially promised early-access users standard promotional rates “forever”, but has now discontinued the plans and urged users to opt for higher tiers before the end of January.
Helium upgrades all early access $5 and $20 plans to Air Plan
The firm announced that the remaining early access $5 and $20 plans will be upgraded to Air Plan. The mobile network provider detailed that early access users with $5 plans will receive a one-time $10 credit on their accounts as an incentive for participating in the project’s initial development stages. The company said that users who upgrade their $5 subscription plan to Air or Infinity before the deadline will receive a 50% discount for a year and $50 in Cloud Points.
The company introduced the zero plan, allowing users to use the platform for a limited amount of data, texts, and calls each month. Users on this plan used to receive 100 minutes of talk time, 300 text messages, and 3GB of data every month.
However, things are about to change for this plan. The decentralized network also mentioned that zero plans will still include 3GB of free data every month, including “1GB from our nationwide partner, plus 2GB when Helium coverage is available.” Helium announced that taxes and fees from payment partners and governments prompted the adjustments. The firm also mentioned that the charges apply to zero-plan accounts, and the cost will be transferred to the consumers.
Helium Mobile users express frustrations over changes to early access plans
The news sparked a wave of frustration and backlash from subscribers who believe the company has betrayed them. Users took to their social media to express their frustrations regarding the changes Helium announced. One particular user termed the changes “absolute nonsense” and highlighted that the entity had deleted the pledge “forever” from the website, but it was captured by an archiving tool.
The user also urged other frustrated users to utilize AI tools, such as ChatGPT and Grok, to write letters to the FTC and their respective state attorney’s office. Amir Haleem, the founder and CEO of Helium, replied to the user, stating that the company did not pledge to offer the $5 plan to early users forever.
Another user stated that the firm did not disclose the cost of taxes and charges for the zero plan and predicted that the network would shut down within a couple of weeks. Other users expressed their disappointment with the upgraded plans, but said users are still unlikely to find a cheaper alternative.
Despite criticism, the decentralized mobile network provider has expanded into new territories as part of its dedicated plan to achieve global coverage. The network expanded to Brazil in December of last year. So far, Data from Helium Explorer shows that 29 hotspots have surfaced in the country. Helium’s Latin American deployments now exceed 1,000, and the platform cumulatively hosts 1.7 million daily users, facilitating the transmission of over 71.13 TBs of data through its carrier offload program.
Helium launched a kids plan called Sprout in June 2025. The plan will enable parents to actively guide their children through the increasingly connected world. The plan costs $ 5 per month and gives parents and guardians total control over what their kids do.
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Source: https://www.cryptopolitan.com/helium-mobile-ends-early-access/
