WHY THIS MATTERS
As digital financial services expand across Africa, financial institutions are facing a growing need to strengthen identity verification, fraud prevention and anti-money laundering (AML) controls. Uganda’s progress in strengthening its regulatory framework—including its removal from the FATF increased monitoring list—signals stronger compliance standards, but the rapid growth of digital payments and online financial services also introduces new vulnerabilities. Identity fraud, mule accounts and authorised push payment scams are becoming more common as criminals exploit digital onboarding processes and cross-border financial networks.
Creditinfo, a global service provider for credit information and risk management solutions, has announced the rollout of its identity, know your customer (KYC) and fraud and ID solution in Uganda. The move supports organisations in the country as they work to strengthen financial crime prevention at a time of rapid digital growth and evolving fraud risk.
Uganda has made significant progress in recent years in strengthening its anti-money laundering (AML) framework, most notably through its removal from Financial Action Task Force (FATF) increased monitoring. But as the country’s digital payments landscape continues to expand, organisations confront a new and more complex set of fraud threats. These require robust tools to manage risk without compromising the customer experience.
Creditinfo’s solution enables organisations to address this challenge by drawing on credit bureau data, government information services and other registries to establish trust in presented identities. The platform combines identity proofing, digital risk signals and international and domestic watchlists to support strong KYC compliance and reduce exposure to fraudulent activity during onboarding and origination.
The Uganda rollout follows the successful deployment of the solution in Kenya in 2025, and forms part of Creditinfo’s broader global programme to improve financial stability, close AML gaps and support the development of secure digital economies. The Ugandan version of the platform has been tailored to the specific needs and risk profile of the local market.
Since the solution’s initial launch, Creditinfo has expanded its capabilities to enable organisations to tackle an evolving range of financial crime threats. In addition to onboarding and origination controls, the platform now includes transaction monitoring capabilities that allow institutions to detect suspicious account activity and identify behaviours associated with mule accounts. It can also flag authorised push payment (APP) fraud linked to scams and surface unusual transactions within wider AML monitoring frameworks.
The solution also strengthens account protection by detecting and preventing account takeover and application fraud. This is made possible through advanced device intelligence and a global identity network drawing on more than two billion device data points, giving organisations the ability to identify suspicious patterns and build more resilient defences against emerging threats.
Rob Meakin, Director of Fraud and Identity at Creditinfo, said: “The rapid growth of digital financial services creates real opportunities for economic development, but it also increases exposure to sophisticated financial crime. By bringing our fraud and identity solution to Uganda, we are helping organisations strengthen their ability to identify risk, maintain compliance and protect their customers, while still enabling secure and seamless access to financial services.”
Mark Mwanje, Managing Director at Creditinfo Uganda, said: “In Uganda’s fast-growing digital economy, businesses need tools that protect them from fraud without making life harder for customers. Our platform helps banks and other institutions cut down on fraud, make it easier for people to open accounts, and promote financial inclusion, while still meeting strict anti–money laundering rules required in Uganda.”
FF NEWS TAKE
As digital finance adoption accelerates across emerging markets, identity verification and fraud prevention are becoming foundational infrastructure.
Creditinfo’s expansion into Uganda highlights the growing demand for integrated KYC, identity and transaction monitoring solutions that can protect financial institutions without slowing down financial inclusion. For rapidly digitising economies, balancing security, compliance and accessibility will be critical to sustaining trust in the financial system as digital payments and online banking continue to grow.
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