<div><h2 class="heading-2 ace-line old-record-id-OCRld3c0RoofbXxvJvfu8ulysCb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 充值未到账申请找回功能介绍</strong></span></h2><div class="ace-line ace-line old-record-id-FKwjdiUaaoQntMxHquuu372As1c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-IGPrdmeBmoL5f0xZy2LuyqWjscc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如您向 MEXC 充值数字资产未到账，可提交【<a href="https://www.mexc.com/zh-MY/support/deposit-recovery">充值未到账申请找回</a>】表单，客服会尝试为您找回资产。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-BOtHd1HTqo8jrxxswdhuS3jgs6d"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">申请提交后，MEXC 预计在 1-2 天内通过邮件或站内信通知审核结果，请耐心等待。</span></div></li><li class="ace-line ace-line old-record-id-S7pBdFHJBoyITjxXvtvutKNustb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">审核通过后，将展示资产找回的预计完成时间（一般会提前处理完成，不会超过该时间）。如遇特殊情况或找回难度较大，实际处理时间可能超过预计时间，甚至存在无法找回的可能，请您以最终实际处理结果为准。</span></div></li><li class="ace-line ace-line old-record-id-SLG2dsCW3or91Ix6VUFuwglWstg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">找回资金需额外技术和人力支持，会收取一定手续费，请以页面提示和邮件通知为准。</span></div></li></ul><div class="ace-line ace-line old-record-id-VzcddnHy7oPoiWxl3n1udXLhs3e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-JErIddxE9oIXY9x5LpWu9mkLssg"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 哪些情况可以申请自助找回</strong></span></h2><div class="ace-line ace-line old-record-id-PG8Rd9wXZo2UgwxTjtWuifcusQk"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PL5sdsa3uoL71wx8UfiupahEsZe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）充值 MEXC 不支持币种。若您充值的币种未在 MEXC 上架，该笔资金将无法入账。</span></div><div class="ace-line ace-line old-record-id-Dzv1dKU7UoylGdxizNeuDONasdg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）充值到 MEXC 热钱包地址。如果您的充值地址错填成了 MEXC 热钱包地址，或充值时未填写正确的 Memo 部分，该笔资金将无法入账。</span></div><div class="ace-line ace-line old-record-id-Alh0dmCCwozzpoxZYfjuJK0isEL"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）从 MEXC 提币至其他平台被退回。从 MEXC 提币到其他平台失败后，在接收平台找回丢失的资产时，接收平台可能会退回至 MEXC 平台地址，导致资金未能入账到您的 MEXC 个人账号。</span></div><div class="ace-line ace-line old-record-id-MHVQd2XuJoVr6ZxR70VuhM3UsXe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）不清楚原因/其他原因。如果您从 MEXC 发起提币已成功，但接收平台未收到资金，请谘询接收平台未到账原因。</span></div><div class="ace-line ace-line old-record-id-K6kbdoRcZol170xeGO7uwFCJsfb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-YD6idI1vKoP4dixh113uKKxesPf"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 充值未到账申请找回常见问题</strong></span></h2><div class="ace-line ace-line old-record-id-XpxHdv4qJoocdvxchOKuYts9sJg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-DXdjdMCa8oDYJ9xfoXFuWtDasse"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3.1 充值未到账申请找回需要多长时间？</span></h3><div class="ace-line ace-line old-record-id-KTpldjl21ofMwwx0omfuyD0MsGd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Yg9cd3UnBoI5VtxhA38uEnJ6sWf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您提交充值未到账申请后，MEXC 平台 1-2 天完成对您申请的审核，资产找回预计所需时长会在审核通过后展示在用户端。某些情况下，找回未到账的错误充值可能会耗费更长时间（超过60天），这取决于找回该充值的实际难度。</span></div><div class="ace-line ace-line old-record-id-HG7FdHVJ5oyKuZxcJo6ujID4sOh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-Nsb8dRemWoCMz9xee1IuGMHKsDh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3.2 退回地址无法接受资产，如何申请修改地址？以及哪些情况可以支持修改退回地址？</span></h3><div class="ace-line ace-line old-record-id-UkyqdT48toQzeExu8JXuobJosyw"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-UUiydIAz0oE9KKxIvUVuavkGsuh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">待用户确认退回地址时，若该地址无法接收退回资产，可联系客服，提供无法退回的原因及佐证资料。由客服审核后反馈申请。</span></div><div class="ace-line ace-line old-record-id-HUiddeIUFo7p5Zxyrtnu3KpGsch"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-GqdNdTKqOoBAKlxnFknux6JKsxe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">若资产找回状态为资金处理中，需要联系客服确认是否可协助取消申请并修改退回地址。 </span></div><div class="ace-line ace-line old-record-id-Jc6pdqsvjozzOXxiDYNuo7zgs3d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-SVWVdsuP6oDo58xcM2OuDIUqskg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3.3 超过 10 笔充值未到账，如何批量申请？ </span></h3><div class="ace-line ace-line old-record-id-DBOvdTZ3ios730xjxHSuJkFlsjh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-OR83dJ6qdor2arxEfnYu566DsIf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如您充值未到账数量较多超过 10 笔，请您直接联系客服协助您进行处理。</span></div><div class="ace-line ace-line old-record-id-GsVvd0sXHoDQojxqV3ouRpgbszc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-C6gGdssOjoVT5uxsoymu9qXbsLb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3.4 如何查看进度，审核时效，资金处理时效 </span></h3><div class="ace-line ace-line old-record-id-WgpVd9noNozZYaxRqWzuWwkXsid"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-QUZRdETsjowje6xcDmLuENOksIP"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">进度查看：请您前往<a href="https://www.mexc.com/zh-MY/support/deposit-recovery/record">申请记录</a>页面进行查看。</span></div><div class="ace-line ace-line old-record-id-FEZCd03TKoBjZHxuY4Dunp0nsjf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">审核时效：8 小时。超过 8 小时未审核您可以联系客服进行催促。</span></div><div class="ace-line ace-line old-record-id-CznXd51TsogyC3x9oQLusflPsrf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">资金处理时效：参考页面展示预计处理完成时间。</span></div><div class="ace-line ace-line old-record-id-Z5ktd5WS7omLjpxKHdpu3MQgsig"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">注意：预计退回完成时间为等待最长时间，一般来说不会超过页面展示时长。但由于具体区块链网络差异、链上转账方式等技术问题，有可能会导致处理时间延长。</span></div><div class="ace-line ace-line old-record-id-SLkkdSkhpoFRPgxtGPHuSEOpspZ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-P77idXWc6oJECTxiz8iuxbBIsCg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3.5 手续费是固定的吗？</span></h3><div class="ace-line ace-line old-record-id-EwBTdX74uo2jopxgTDku8NAPs3g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-HHvedwkdvoP497x49CLuQfjis9d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">手续费并非固定，可能会因市场状况或营运或技术成本而改变。</span></div><div class="ace-line ace-line old-record-id-BkbSdcrQ2o6Qs6xWwf9u0OnXsGg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-WzlIdIaQQomKC6xSlpQuTnMMsen"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3.6 未能解决的充值未到账问题，手续费如何退回？</span></h3><div class="ace-line ace-line old-record-id-JZd6dkUz5oDir0xXkzfuxt0ysIc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BsdIdYTxuoL3XFx9r5Yuo6WDsug"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">若最终核实无法处理或您取消申请，手续费将不予退还。</span></div><div class="ace-line ace-line old-record-id-JRZAdqmOmosqLWx1yPbuXiFOske"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Q7cQdLKefoqyR4xtRFIutY6ls2f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">注意：</span></div><div class="ace-line ace-line old-record-id-FW9BdalnnoHgLRxZyB1uwaiEsRd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）我们无法保证在任何情况下都能为您找回资金。</span></div><div class="ace-line ace-line old-record-id-YA0Wd5JIooXTngxgj8LuaG6usFg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）如您的储值数量低于最小可退数量将无法处理，最小可退数量 = 最小提币数量。</span></div><div class="ace-line ace-line old-record-id-H6D5dlmOwoMp7sxQ4qGuubi7seb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>
<div><div class="ace-line ace-line old-record-id-AzUFd1accoTHONxfEE0up65bsDf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-IkrPdYdlcon8p1xS604uWqWOs9C"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 填写指南</strong></span></h2><div class="ace-line ace-line old-record-id-OyRndFhIloPeKbxzLdCuy0kOsqh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-SU47d2dkGoBa1CxWGeYuG7HNspd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在 MEXC <a href="https://www.mexc.com/zh-MY/support">帮助中心</a>页面，点击【充值未到账申请找回】按钮。</span></div><div class="ace-line ace-line old-record-id-DXAmdZnNBonziwxEw2puSob0sRb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-SLB4da8BEolU4pxRdA9u5XVUshb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250721171940254cgsZl8vvBKUyvQ.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-VbcHdIBOOoyQC1xBEdFuWyLUsUc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-HwYYdRbJbok3AsxrTFpuPE4lsLf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">根据页面显示的充值未到账的原因，选择符合自己情况的原因后，点击【下一步】。</span></div><div class="ace-line ace-line old-record-id-DNNDdf1MXoHWiaxcIhZuMVBgspc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-RKHUdl3KlojjG9xlABzujNf4skh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250721171941229hMhqErrbpUZXzV.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-Q3D9d0I0lo19iZxrDI3uY1XOs5g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-UDsYdUQgSo8fb9xIKoTuE7uZsJb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">填写所需要的材料，以页面显示为准。如充值币种、充值网路、充值数量、MEXC 充值地址、充值 TxID 等信息，填写完成后点击【提交申请】即可。</span></div><div class="ace-line ace-line old-record-id-P2kvdSO7GovOKhxbErbuRRWMsKc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-M9cBdofhToPZa9xKvWhu8CZjskh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提交表单后，您的退回申请将进入初步审核阶段，预计 1-2 天内完成审核。</span></div><div class="ace-line ace-line old-record-id-XTO0dDwDPoBFwoxxHB5uKugSs2e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-QXytdg48morx9oxbcNxudLCVsVb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250721174639445sAvBB8pzj4N0r7.png" style="max-width:100%;height:auto;border-radius:12px;width:750px" /></div><div class="ace-line ace-line old-record-id-E4p9dIXndoguZBxSX7Juh0bGsse"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-EnZhdO9b8o2AitxqcOXuJESwstc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.1 表单填写字段说明：</span></h3><div class="ace-line ace-line old-record-id-X6t1dPpyIogvXnxQwSguWxzBsFe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BnIvdYmDEoP4tBxCejquRaRUscf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>1）充值币种</strong>：请填写准确的充值币种名称，以便核实充值信息。</span></div><div class="ace-line ace-line old-record-id-STPodpNOUoNQC5xiqJQuUX8xslc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KrTRdrMnro8mE7xXLl6ud9pVsmc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>2）充值网路</strong>：请务必根据充值交易哈希（TxID/TxHash）填写充值网路。如您无法确认充值网路，请向提币平台确认。</span></div><div class="ace-line ace-line old-record-id-VSDIdj66HoLjEpxudAqulehosDd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-HbTfdbHCIo2OXIxYy3zuyCOjszb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>3）充值数量</strong>：请填写区块浏览器显示的充值数量（最多输入41位元字符，22位元整数+18位元小数）；填写的充值数量仅作参考，客服将根据TxID的实际充值数量进行处理，请以最终处理结果为准。</span></div><div class="ace-line ace-line old-record-id-RSCTd5UB8oJGWHxS0QxuWxVLsZe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BAM4dbU2LopnbHxfWx8uIFHlsdg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>4）MEXC 充值地址</strong>：请填写交易哈希（TxID/TxHash）中显示的充值接收地址（您的MEXC账号充值地址）。交易的接收地址（Receiving Address）通常也称为“To Address”或“Receiver Address”。</span></div><div class="ace-line ace-line old-record-id-HHb2dZgDMoyveVxsjy4u8l7csSe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Mw3IdxNlfoS8h3xQD5Qu5kmksgz"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>5）充值 TxID</strong>：充值交易哈希（TxID/TxHash）是每一笔区块链交易的唯一标识。只需输入充值TxID即可，请勿填写网页连结或其他信息。请在提币平台复制TxID，请勿填写网址连结。</span></div><div class="ace-line ace-line old-record-id-UIt5dHYVIozzanx9HDAuQkFDs5g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-TchCduO37oUREVxp4rxuMZN1sth"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250721171940559v7Q9SdCyi9pKQd.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-NLa5dusvko84Lhx5LM5umfeKsEd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-VUzYdgMr3o1Ge7xl3MRuOoF7sZd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.2 Ton 网络 TON 代币 TxID 的填写方式：</span></h3><div class="ace-line ace-line old-record-id-WFcndboxmo2Yu1xEtTPu5qOXsCf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ApqldKAhVoyHvHxVUp7uSs0Fsfc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">打开 <a href="https://tonviewer.com/">Tonviewer</a> 区块浏览器，输入您的 TxID 后点击【查询】。如在搜索框中输入 TxID：81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301。</span></div><div class="ace-line ace-line old-record-id-TY5od3YSjo6zIQxHT8QuCZ29sSh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-OQnpd5e0DogDsFxs66nugSJJsah"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250721171940280tAo5X87mQ087Hh.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-KcwydWz0eoMG0YxfebbugzAasQf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-SWIwdTGaDoSQH3xXuiTuL3I9sDh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">找到转到 MEXC 地址的对应转账记录，并点击对应字母。如点击字母 F。</span></div><div class="ace-line ace-line old-record-id-QDfWdOL4toa5nfxkHjpuiKxTs5e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-XF8udNOkrowt5dxB8SUuZk5usld"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250721171941227Yhxj9Ihyozlf5r.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-VTDkdH2MpoqKuxxerlEuXYPesYd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-FMtudnlT4oP0psxP6FtuzUOasdd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在账户 Account 下，找到 Tx hash 和 Lt 字段，并用英文符号冒号“:”组合二者成为我们需要填入的 TxID。</span></div><div class="ace-line ace-line old-record-id-RVTadJzemoSm41xrAASu6euRsxg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如：81f133decf92e96b21b4fc8f87610aa32782310f85a2d18bcae9eacb1e584301:58674637000001</span></div><div class="ace-line ace-line old-record-id-TYEcdhZwDoKUJyx5u2LudrevsWg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-V1redHSOGorp8ax52z4uoWl1sEg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250721171940358QIbiqDVGYHnIfb.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-DyYtdPMtuoE1cGxwpJeuYCpas5f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-I9GhdyNsBoVZG3xAmdlud1H6sKe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.3 Ton 网络其他代币 TxID 的填写方式：</span></h3><div class="ace-line ace-line old-record-id-DLF9dpd8ForScNxhXK1urbsoshe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Z8dndsJrFoMV6bxbGgOuG26Us1b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">打开 <a href="https://tonviewer.com/">Tonviewer</a> 区块浏览器，输入您的 TxID 后点击【查询】。如在搜索框中输入 TxID：6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0。</span></div><div class="ace-line ace-line old-record-id-PHhWdF99Wo9hdTxth58uhKROsee"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-FI4zdMAQsovh8dxTk5mumN7Rs24"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250721171940360hobygD2G9BMdBT.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-B1Fzdzy5UoWZ9MxLrjiu4717sQb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-C3vCdZ9K1oqNMCxuYZIuhXT6sIc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">找到转到 MEXC 地址的对应转账记录，并点击“Jetton Internal Transfer”后的对应字母。如点击字母 D。</span></div><div class="ace-line ace-line old-record-id-JaX8dtPxeomkg9x6ZAWuhyPws4d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-WNJsddny3o63mzxt4RHuWHRcsTf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250721171941276u3gx3vBVwH20mq.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-TwlkddJpOoCv5XxyBrNuKgPHsgc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LJxidjTwiobTkPx3zbLu5McisVe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在账户 Account 下，找到 Tx hash 和 Lt 字段，并用英文符号冒号“:”组合二者成为我们需要填入的 TxID。</span></div><div class="ace-line ace-line old-record-id-KOFmd0fBbogX3xxXSWPumAC3ssh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如：6604d72fcb5d321002b12fe309f587a422b51d2e3bbe9a83d5aa68d533c423f0:58641569000001</span></div><div class="ace-line ace-line old-record-id-Uehbdc9dBoianFxOXZyuFkMAshG"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-MKlLdQfLOoUA03xzCaAuRe03s7g"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250721171940712bQZXSzjm1JiXxB.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-KtoXdlSCko5xRKx4WEausbFysJh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="ace-line ace-line old-record-id-JWbBdCpQnoqcNcxy1yAupZ9ns8u"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 补充资料填写</strong></span></h2><div class="ace-line ace-line old-record-id-FmcPdqiPporX7qxhLk4unt0ys5g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Hec6dodIMoeQFlxDGaOuCbinsYi"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">一旦您的申请通过审核，MEXC 客服将及时披露原路退回地址给您，您需要核对退回地址是否正确。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-UnbUdxK34onAwNxyi8RuGgN1sfc"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果退回地址正确，请点击【确定退回至该地址】，您的资金将被退回至该地址。</span></div></li><li class="ace-line ace-line old-record-id-LyJtd4cQ4oAF1YxsMlQulVyNs8f"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如发现地址有误或无法接收资金，请点击【取消申请】，并联系在线客服提供正确的退回地址资讯。</span></div></li></ul><div class="ace-line ace-line old-record-id-TDl7ddZCUouA3lxcM50uSAuwsWh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-C13Odr1j7olwQ2xLJhSut1gosUg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">需要注意的是，储值 MEXC 不支援币种及储值至 MEXC 热钱包地址两种情况，仅支援原路退回。</span></div><div class="ace-line ace-line old-record-id-Gx4ldvh29ohJ4nxSrvuuJGFEstf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-W1OxdjMuEoz3kXx0pf8urxinsZg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250721171940920TIfE0vnznz5N5E.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-ISgvdnHfjoBcGpxQj8auUNUBsWd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-GrGCdYJJUoG0w4xsyAlux60Xs6b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">一旦您点击【确认退回该地址】，即表示您已确认该地址为有效且正确的地址。 在此之后，若您未能成功通过该地址收到退回资金，MEXC 将不承担相应责任。</span></div><div class="ace-line ace-line old-record-id-LyOddk0aEoQ2ncxqFImugScJscd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-PeGIdYXV3o0B4gxt3j3u5DkesPe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250721171939682mqmVlq4b2Qj8gR.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-GfF2dflMUoZhlrxcRjXuBGaKs2g"><br /></div></div>
<div><div class="ace-line ace-line old-record-id-N82Gd4fvUoLmhFxGDgNuLSYFsqh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">当您在 MEXC 平台进行充值或提现时，可能会碰到充值/提现网络【暂停】的状态。如下图所示：</span></div><div class="ace-line ace-line old-record-id-YzwcdOxSDoGb9kxS20wuvzaLsaf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Peq2d6newoBDHuxHVtiuxARhsne"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202507182053057377Xtqrbb2qxtcIK.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-Ry8UdSx5Soz0fSxLD9qunLQAshb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-EJJldnDnBoVmewxetQyuLuVHsJf"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 如何查看平台当前充值/提币状态</strong></span></h2><div class="ace-line ace-line old-record-id-UwGad0iVTorThXxPsgfuOTN6sTh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Z8lTd9YwOo37r5xx38YuZ67tskg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">为了便于用户实时查看代币的充值和提币状态，MEXC 提供了专门的查询页面。</span></div><div class="ace-line ace-line old-record-id-NoyvdSky2ovFQsxcUIMuXidhsdj"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-F7b4dkXYzosp06xzAHmubKEcsvc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"></span></div><div class="ace-line ace-line old-record-id-Tfbydh6knoYhlsxet1fu4TqSs2f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Uvp4dw2lPoJqmKxWnsCuXz7Wsvb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您可以在页面的搜索框中输入代币名称，快速查询其充值和提币状态。或者您还可以勾选【仅展示网络异常币种】选项，即可仅查看充提状态存在异常的代币。</span></div><div class="ace-line ace-line old-record-id-ERK9d0NXNoEwivxKHEmuIyVLsLe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-ObIKdtqgVoAL6GxipX3uMj1jssb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250718205304651HjZq9OVg2qRdQU.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-GNL0dSgLpo1MULxZgvJuxF6ZsOb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-Rc68dW17EoCAzOxyMEFuZhYcs8E"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. MEXC 暂停充值/提现的常见原因</strong></span></h2><div class="ace-line ace-line old-record-id-GvxVdA5K1ogdcBxBlnQuCfRWsbh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-CPmOdpPcQojuXhxuHeFubZN2szp"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）链上维护。由于区块链网络本身正在进行升级或维护，交易所需等待链路稳定后，才会重新开放该币种的充值与提现功能。</span></div><div class="ace-line ace-line old-record-id-XPDHdqa5dokJ2AxF41LuVmfas3E"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KoHDdvqy3odgQLx7SwJuSJhFsFg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）钱包维护。由于项目方发布新版本或平台节点升级，交易所需对钱包系统进行更新。不同交易平台的维护周期可能存在差异，待钱包功能恢复后将重新开放充值与提现。</span></div><div class="ace-line ace-line old-record-id-Kv3ed9TZOof3rOxvLldu0R1esTg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BTvGdF1dYohipVxzEe5uTHSOsng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）禁止充值。MEXC 暂不支持某些币种的充值功能，若用户在此状态下进行充值操作，可能导致资产无法找回或永久丢失。</span></div><div class="ace-line ace-line old-record-id-TCGOd21eKo0Nt4x2vaPuCA1ss8g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Lgq0dneyLoxcKxxTj5huoubVsUb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）应项目方要求。应项目方提出的需求，基于主观或客观原因，平台需临时配合关闭该币种充值/提现，恢复时间将视项目方进度而定。</span></div><div class="ace-line ace-line old-record-id-Nun7dLR8WoxCCaxxNAWuZnnwsxc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-VjDjdL6PDozkgFxerMuuOjRcszg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）项目升级。当项目方更换合约地址或进行协议升级时，为保障资产安全，平台将暂停相关币种的充值功能，待升级完成后恢复正常使用。</span></div><div class="ace-line ace-line old-record-id-NNrpdnNZJoWhkpxsTOWup6nXsqf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-XQKjdY4RwobDAmxa7AOusk2IsKH"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6）项目方跨链桥问题。部分多链部署项目可能涉及跨链桥操作，例如用户从 A 链充值，B 链提现。此类操作需平台协调处理，若跨链桥服务异常或正在维护，相关充值/提现功能将暂时关闭。</span></div><div class="ace-line ace-line old-record-id-U9yNddajFoh462x2newumsCusig"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-NtUmd0ChHoQEKUxCv45uVmqisge"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 钱包维护导致充值/提现暂停怎么办</strong></span></h2><div class="ace-line ace-line old-record-id-INfCdDzeyo0Q4Nxw3TCuSSYXs1f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DetKdyHgBozBIYxoypGuUA0wsnd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在充值/提现维护期间，如果您还没有发起充值/提现，您可以选择其他网络进行充值/提现。如下图所示 SHIB 代币，SOL 网络充值暂停，您还可以选择使用 BSC 或 ETH 网络进行充值。</span></div><div class="ace-line ace-line old-record-id-WdvXd4LUOo6AHoxMYQkudFyzsWe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-SP1Zdxj1yo5iupxsB85uJ8Rjsre"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250718205305293hDohT6PFW96Azk.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-A9BFdcGB2o7rw5xH4cDuJPgos0b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Tzvvd3uhvonWVVxkNm8uHuhjsUg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">充值维护期间，请勿发起充值，否则您的资产可能丢失。您可以点击页面上的【网络恢复提醒】按钮，当网络恢复后，平台将通过邮件和站内信的形式通知您。</span></div><div class="ace-line ace-line old-record-id-K4OFdiRW3orxB1xqnZZu0EELsLe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-E94pd4xxWoAsMixZCkquHliYsPh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您已经发起充值，请您耐心等待，直至充值通道开启后，MEXC 才可继续协助处理该币种充值未到账问题。</span></div><div class="ace-line ace-line old-record-id-HgLQde5SYoqfhSxnNg4udZdCsrf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Tks6dnRASo6Vetx1Mi4ucu8ystg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250718205305397Z8c0peN15Y75ZK.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-KT4UdidgZouMcTx4ECXu48YcsAh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>
<div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-MejOdyiZ8oqOYpxIdj7u0pJisRe"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>状态 1：</strong><strong><a href="https://www.mexc.com/zh-MY/announcements/article/17827791526203#:~:text=%E7%8A%B6%E6%80%81%207%EF%BC%9A%E5%AE%8C%E6%88%90-,%E7%8A%B6%E6%80%81%201%EF%BC%9A%E5%85%A5%E8%B4%A6%E4%B8%AD,-%E8%A7%A3%E5%86%B3%E5%8A%9E%E6%B3%95%EF%BC%9A">入账中</a></strong></span></div></li><li class="ace-line ace-line old-record-id-BP7hd9i29oeCo8xto0EuqnaRsmd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>状态 2：</strong><strong><a href="https://www.mexc.com/zh-MY/announcements/article/17827791526203#:~:text=%E6%82%A8%E7%9A%84%E8%B5%84%E4%BA%A7%E3%80%82-,%E7%8A%B6%E6%80%81%202%EF%BC%9A%E9%A2%84%E5%85%A5%E8%B4%A6,-%E8%A7%A3%E5%86%B3%E5%8A%9E%E6%B3%95%EF%BC%9A">预入账</a></strong></span></div></li><li class="ace-line ace-line old-record-id-ERzVdAWlqoKgDSxHrVUugjV9sVd"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>状态 3：</strong><strong><a href="https://www.mexc.com/zh-MY/announcements/article/17827791526203#:~:text=%E3%80%8B%E8%BF%9B%E8%A1%8C%E4%BA%86%E8%A7%A3%E3%80%82-,%E7%8A%B6%E6%80%81%203%EF%BC%9A%E5%85%85%E5%80%BC%E6%88%90%E5%8A%9F,-%E8%A7%A3%E5%86%B3%E5%8A%9E%E6%B3%95%EF%BC%9A">充值成功</a></strong></span></div></li><li class="ace-line ace-line old-record-id-Mzgqd0vcLosXEoxkmlTuQUXasag"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>状态 4：</strong><strong><a href="https://www.mexc.com/zh-MY/announcements/article/17827791526203#:~:text=%E5%90%88%E7%BA%A6%E8%B4%A6%E5%8F%B7%E3%80%82-,%E7%8A%B6%E6%80%81%204%EF%BC%9A%E5%BC%BA%E5%85%85%E5%80%BC%E9%80%80%E5%9B%9E,-%E8%A7%A3%E5%86%B3%E5%8A%9E%E6%B3%95%EF%BC%9A">强充值退回</a></strong></span></div></li><li class="ace-line ace-line old-record-id-BIf5dsccGoTCR7xbAOKuAYbCsQg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>状态 5：</strong><strong><a href="https://www.mexc.com/zh-MY/announcements/article/17827791526203#:~:text=%E6%9F%A5%E7%9C%8B%E9%80%80%E5%9B%9E%E8%AF%A6%E6%83%85%E3%80%82-,%E7%8A%B6%E6%80%81%205%EF%BC%9A%E6%97%A0%E6%95%88%E5%85%85%E5%80%BC,-%E8%A7%A3%E5%86%B3%E5%8A%9E%E6%B3%95%EF%BC%9A">无效充值</a></strong></span></div></li><li class="ace-line ace-line old-record-id-YYxXdvpbgoOrYFxZxhwu4MYWsdO"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>状态 6：</strong><strong><a href="https://www.mexc.com/zh-MY/announcements/article/17827791526203#:~:text=%E5%AE%A2%E6%9C%8D%E5%9B%A2%E9%98%9F%E3%80%82-,%E7%8A%B6%E6%80%81%206%EF%BC%9A%E5%8F%97%E9%99%90%E4%B8%AD,-%E8%A7%A3%E5%86%B3%E5%8A%9E%E6%B3%95%EF%BC%9A">受限中</a></strong></span></div></li><li class="ace-line ace-line old-record-id-DjzmdkvWLodThsxqEERuGJjEsuf"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>状态 7：</strong><strong><a href="https://www.mexc.com/zh-MY/announcements/article/17827791526203#:~:text=%E6%82%A8%E9%80%80%E5%9B%9E%E8%B5%84%E4%BA%A7%E3%80%82-,%E7%8A%B6%E6%80%81%207%EF%BC%9A%E5%AE%8C%E6%88%90,-%E8%A7%A3%E5%86%B3%E5%8A%9E%E6%B3%95%EF%BC%9A">完成</a></strong></span></div></li></ul><div class="ace-line ace-line old-record-id-TCv2dGLpboJNodxOYbYuyUEhsTg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-JnfFdjKEeoRGiqxAWvluMmqZseh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>状态 1：入账中</strong></span></h2><div class="ace-line ace-line old-record-id-MDQedPOmWof6pex5h2uuEyg6s5g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-P6nRdYT48o6MzfxY9Anu7UlYsjd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决办法：</strong></div><div class="ace-line ace-line old-record-id-Ong7dwZoLoFqyKxSBWmuHjPVsid"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）查看<a href="https://www.mexc.com/zh-MY/learn/article/how-to-check-the-number-of-block-confirmations-on-mexc/1">区块确认数</a>是否满足入账要求。满足所需确认数后，资产可进行提币或转账等操作。</span></div><div class="ace-line ace-line old-record-id-Gc48dBfHyowOZTxTXnwu0MDEs0f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）确认充值通道是否开启。如果充值通道未开启，需耐心等待充值通道开启后才可协助处理您的资产。</span></div><div class="ace-line ace-line old-record-id-HfVpdlTWdoFGkXxQNkyu93f0sj0"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-Nb63ddhIAoVvt8xH2KJugIRUs9d"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>状态 2：预入账</strong></span></h2><div class="ace-line ace-line old-record-id-LbgcdrwWHoIvuNxdqD6uiP17s9g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LbUMdFUAboSF4ZxO7vhu174EsBd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决办法：</strong></div><div class="ace-line ace-line old-record-id-HgjPdao3xoQaIyxybMJuvji8s52"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">预入账确认数低于入账成功确认数，在充值满足入账成功确认数要求之前，满足预入账确认数之后，用户资产可以用于交易，但不可提币，资产入账成功后才可提币。</span></div><div class="ace-line ace-line old-record-id-O4Dedfklqo223jxXBWyuf0UssUN"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-CtI4dGTDvoH8v1xQ4fOu2zdIsLe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您因某些原因触发风控，您的充值将无法预入账，需等待确认数满足入账成功确认数后，您的资产将自动到账。</span></div><div class="ace-line ace-line old-record-id-YY8hdiCsOodtQ5xw8VeuBmBAs4b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-OjuHdKZH8oNz6IxqTLTuvnnpswJ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">关于更多预入账内容，您可以阅读《<a href="https://www.mexc.com/zh-MY/announcements/article/17827791526201">什么是预入账</a>》进行了解。</span></div><div class="ace-line ace-line old-record-id-GoM4dOUYzofcz7xdX8vu3958smd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-YygGduDSBoSrfkxjKGSu5F5ssuM"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>状态 3：充值成功</strong></span></h2><div class="ace-line ace-line old-record-id-IDwJdhwGUoDF23xbtIjuuU2CsUe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-R1A2ds7JroxcWzxBEPKuu3KUsOg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决办法：</strong></div><div class="ace-line ace-line old-record-id-RDB4d52e6ocXdTxj7YzuTu9usCc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">已成功到账的，如果您在账号内未找到充值资产，请检查充值账户是否正确。</span></div><div class="ace-line ace-line old-record-id-E107deUAdoNqUTxiZ5fuksXEsXK"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-AxNIda09UoA11MxKU8SuiyT0sjd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">若您的充值状态为成功，但您未在账号内找到充值资产，请检查您的资产划转记录。若您充值时选择充值至合约账号，资产将被自动划转至您的合约账号。请同时检查您的现货账号和合约账号。</span></div><div class="ace-line ace-line old-record-id-Aq8pdtS85oUHlXxlunCuu08hs8b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-FfB8ddlOdoyibZxSD0SunK4Wsgd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>状态 4：强充值退回</strong></span></h2><div class="ace-line ace-line old-record-id-X6QFdWKnIoYcp0x8XtDunVVnsfh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ISEZdrw4Kosbzkx1hhOuUmgfs4f"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决办法：</strong></div><div class="ace-line ace-line old-record-id-RcF7dFkSaouUTqxQbBAurK99sRc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">未上架资产已退回，点击强充退回按钮即可查看退回详情。</span></div><div class="ace-line ace-line old-record-id-HSntd5OWJoAP5dxhzlYuVdoIstg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-FjJDdBqoyocUnBx2HdRu2cjLsKg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您充值的资产为下架币种，MEXC 已不支持该币种充值。 该资产已自动退回至资产发出地址，点击强充退回按钮即可查看退回详情。</span></div><div class="ace-line ace-line old-record-id-OGeCdAhkfoxzQ6xqDvtu1ydQskz"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-NDYadQZ5XobryXxRT9YuJuq9slb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>状态 5：无效充值</strong></span></h2><div class="ace-line ace-line old-record-id-XC6wdljDpo7kGKxQEl3uZrQssxg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-X0jqdJ3rPoGzIDxTloju1mwpsNb"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决办法：</strong></div><div class="ace-line ace-line old-record-id-WMjIdnlr5oZFqmx7k1Guvczzs4e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">通常情况下，若一笔转账被多次记入账户，或实际充值数量为零，系统会将其判定为无效充值，不会计入您的账号资产。</span></div><div class="ace-line ace-line old-record-id-XL6wdSPGBoC0TgxZ430uaphqsGc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">建议您查看自己的充值记录，并与资产转出平台取得联系，进一步确认该笔转账的有效性。如有任何疑问，请随时联系 MEXC 客服团队。</span></div><div class="ace-line ace-line old-record-id-KgRqd4SdIoIhyNx9PBCujTiosRe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-YhH7dvHLNoNgzpxrAZmuENrPsPf"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>状态 6：受限中</strong></span></h2><div class="ace-line ace-line old-record-id-Qtubdw4NrosVGvx1QbJuC4YvsMd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-WciidxQtcoNm6gxJukMu4uy8sBe"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决办法：</strong></div><div class="ace-line ace-line old-record-id-Gz4eds5n4oLskExrWyzuZ8Ajs5g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">由于不同地区的法律合规限制，某些账号充值功能有所限制。 若充值状态显示为受限中，请您根据页面提示完成 KYC 要求，完成后即可恢复充值功能。 如果您不愿意或无法完成 KYC，也可在页面点击充值退回，提供页面所需资料，MEXC 将在一周左右为您退回资产。</span></div><div class="ace-line ace-line old-record-id-GtrXd1nwdoWSccxjBCPu0E9fs1c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-PqBJd0BaQoLK2dxZFEWuux9xsff"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>状态 7：完成</strong></span></h2><div class="ace-line ace-line old-record-id-GrsVdiDFmoGcFDxbxgDuIYAfsTb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-SUYMdTq0ooQjiqxPx1Ku4xbSsJh"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">解决办法：</strong></div><div class="ace-line ace-line old-record-id-LLcudrcaoov5aoxhtmAuLcejsWc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">受限资金退回完成，点击可查看退回详情。</span></div><div class="ace-line ace-line old-record-id-VvaedNhQOov79FxavS3u2Xk7sZg"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>
<div><div class="ace-line ace-line old-record-id-J2zAdy2aRoLxtVxI1czuTlWFs6e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">充值入账进程中会存在两个确认数。</span></div><div class="ace-line ace-line old-record-id-UKhHdQw5to7vYdxkNGGuK9RNsVd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-OTlvd5zmfoWI8Tx328Pu9z0Ushh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">第一个确认数达到（预入账）：当用户充值的数字货币交易在区块链网络中获得足够数量的确认时，资金被预入账。用户可以在 MEXC 进行交易，但不能进行出金操作，如提币、转账、法币出金、发放红包、子母账号划转等。</span></div><div class="ace-line ace-line old-record-id-L3wjda2z7ohmvjxWzHpua7pwsuf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Lv8JdKU5IoTHnpx2XHduzavmslb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">第二个确认数达到（入账成功）：当用户充值的数字货币交易在区块链网络中获得更多的确认时，资金正式入账。用户可以进行正常的提币、转账等操作。</span></div><div class="ace-line ace-line old-record-id-Rjnsd0zY3ocMOBxBq9rujWZSs8d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-UhZfd57b5ob2pwxiEdSuFMrEssc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202507181057388750z89rN4Q2R8rTW.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-XVd6dC9dOo1wPuxseZ9uD5gUssc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ZDk2dq7X5ocsOZxW5isulkbJsGe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">该机制可以大幅提升用户的充值到账速度，缩短用户从充值至交易的进程，进一步提升用户的充值效率。如果您的账号充值页面不再显示预入账信息，可能是该充值网络暂不支持预入账。</span></div><div class="ace-line ace-line old-record-id-Vm59dMjHtorQNSxnjuvuNvLusFd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-JUp3dSF7RoglJcx1teouR1wEsie"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">预入账优势：</strong></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-A7E3dIYClosB5AxFKifuyOG5sVD"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提高安全性：通过等待区块链网络确认，防止双花等欺诈行为，确保用户充值的数字货币真实有效。</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-WrECdOowqoLi0gxrRufuQsfFsbb"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">提升用户体验：允许用户在第一个确认数达到后即可进行交易，加快了资金到账速度，提升了用户的体验。</span></div></li></ul><div class="ace-line ace-line old-record-id-Gn9rdHNZuospS1xslgVudwLdsHe"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>
<div><div class="ace-line ace-line old-record-id-XaMLdWaUNoTk4mxCV1zuMtrZsdb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-RIFOdqTovouIhMxzIRbuqLD0sad"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 什么是加密币充值</strong></span></h2><div class="ace-line ace-line old-record-id-PODFdGbppotGCwxs7ijub6bNsnb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Rjkad7NE4owuyixV5cUuGP7Vs3f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">加密货币充值是指用户通过区块链网络，将<a href="https://www.mexc.com/price/BTC">比特币（BTC）</a>、<a href="https://www.mexc.com/price/ETH">以太坊（ETH）</a>、<a href="https://www.mexc.com/price/tether">USDT</a> 等加密资产从外部钱包或平台转账至 MEXC 账户的过程。</span></div><div class="ace-line ace-line old-record-id-WR9EdAf4Goi7Nexw7tou3o82sle"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-C5mQdweeEoTFjAxzXRnuGY9NsRd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您在其他钱包或者平台拥有加密货币，如何充值加密货币到 MEXC 平台：</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-Yt5GdvKSnoTmB9xOPYyu5TqusOh"><div><a href="https://www.mexc.com/zh-MY/learn/article/how-to-deposit-crypto-to-the-mexc-platform-app/1" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何将加密货币存入 MEXC 平台（App）</a></div></li><li class="ace-line ace-line old-record-id-J2RydWdyXoX7uFx5Ky6ugZOhs9g"><div><a href="https://www.mexc.com/zh-MY/learn/article/how-to-deposit-crypto-to-the-mexc-platform-website/1" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如何将加密货币存入 MEXC 平台（Web）</a></div></li></ul><div class="ace-line ace-line old-record-id-NyZ4dKpCbokAlDx3qmOuFfUpszh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-FGVTdiW68oTxKwxOOsnuXWOMsfc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 充值加密货币之前注意事项</strong></span></h2><div class="ace-line ace-line old-record-id-SAaYds2rGoiditxf4FQuHniYspg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ObmFdvx4UoZOfQxfvpAuHw2Ps2c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）选择转账网络时请确保所选网络与提现平台的网络保持一致。例如，您在 MEXC 选择的 ERC-20 网络，那么在提现平台也应该选择 ERC-20 网络进行提现。如果您选择的网络有误，将造成资金损失。</span></div><div class="ace-line ace-line old-record-id-KHdMdhOYRogbTSxpIbKumNeLsLf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LkvddJudpoMcvFxkGfguctdhsbf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）在操作前您还需确认代币合约地址，请确保您充值的资产合约地址与 MEXC 所支持的代币合约地址相同，否则您的资产可能会丢失。查询完整合约地址可以点击币种合约地址末尾，以便跳转并查看完整地址。</span></div><div class="ace-line ace-line old-record-id-BTM5dRaQioxXvTx908Uu4eGMsFf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-GVGYdi57AosVt5xvo33uf5AWsSz"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250717105010704dmUsqZActvPVql.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-FoYUdExFQoSqOxxDBrculybrsLh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-IqWndIuG3oxjOCxUCLDuJdsAs3f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）有些币种充值时有最小充值数量要求。充值金额低于最低限额将无法到账或退还。</span></div><div class="ace-line ace-line old-record-id-SHgcds9YSohlQzxAgdwuBgy1sye"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NsMfdUHDTo4d5ExDY2xuC9Tdstd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）充值时您可以选择将代币充值至您的现货账户或合约账户。设置充值账户后，每次充值将默认入账到您设置的账户。若充值资产无法入账至合约账户，会默认入账到您的现货账户。</span></div><div class="ace-line ace-line old-record-id-BJeQdevudo1Q1VxUYntugkYvs4f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Ripsd9pkVoys0KxfmCKuyrqlsfB"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250717105011170sEzXu64fnnGcUT.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-NoOId10T5oHeXzxmSMwu4ahrsVc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-EcX0dTjEkoxWjix5pDNuSsc8sGc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）充值发起后需要区块网络的节点进行确认。根据区块链及其网络当前的流量情况，确认时间将有所不同。</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-TmK0d3TLnoeiyWx6LfOuM5Gfszg"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>预入账</strong>：满足预入账所需确认数后，该资产可交易或划转；预入账的资产不可进行提币或转账等操作。</span></div></li><li class="ace-line ace-line old-record-id-PhbCdSLroop7kPxY1nuufXyfswh"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>入账成功</strong>：满足入账成功所需确认数后，资产可进行提币或转账等操作。</span></div></li></ul><div class="ace-line ace-line old-record-id-MjDgdVniVomzyNxSm77ubNxlsrc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-ZcY3d6Z80oLIuCxJGeoun5RMsje"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250717105010978frXgR8ZZ0KMimJ.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;font-size:16px;width:750px" /></div><div class="ace-line ace-line old-record-id-VquzdVt8YomwZ0xolu9uIt28sAb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>
<div class="ace-line ace-line old-record-id-Z5BvdXdueomViJxkV7VucujRsOd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-I85vdNxC1o3irKxaF7GutOd4sAh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 提升密码安全等级</strong></span></h2><div class="ace-line ace-line old-record-id-S5SEdLSbYoQyZtxPaGLu7Faus5d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-JLXGdplMZonFkoxlffMuP9V7ssf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.1 密码设置</span></h3><div class="ace-line ace-line old-record-id-D1T5dH7c5oTHj9xoWUXug1cOssb"><br /></div><div class="ace-line ace-line old-record-id-DCwLdhPTloPBhKx3Ficu6DxPsHf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><div><div class="ace-line ace-line old-record-id-DCwLdhPTloPBhKx3Ficu6DxPsHf">请设置复杂且唯一的密码。密码要求至少 10 个字符，且包含大写字母、小写字母、数字及符号，并避免使用明显规律或易被他人获取的信息（例如您的姓名、邮箱名、生日、手机号等）。</div></div></span></div><div class="ace-line ace-line old-record-id-U0n6ddWMFo6cROxqcOouLuaLsPg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-Z6QHdMXCVoYmM3xZYVgu69pMsng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>不建议使用的密码格式</strong>：lihua、123456、123456abc、test123、abc123</span></div><div class="ace-line ace-line old-record-id-SqtkdPsqSoo0Nuxmj9KuCnmysyg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-C8LPd8f9bou1YXxiH6juaeV3sXc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.2 密码更换</span></h3><div class="ace-line ace-line old-record-id-ZhdfdmZLso0h8txO9VwurCofsmf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PH1GdTyQOoodS9xtIJau2YMPske"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">建议您定期更换密码以增强账户安全性，推荐每 3 个月更换一次密码。每次更换密码时，最好使用完全不同的密码。</span></div><div class="ace-line ace-line old-record-id-POO8d4hRMo0SSuxhdXNu7cVdszd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-ZqtrdweQBoIfnIxPlK9uI1tNsWc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">另外，请您严格保管密码，不向他人透露密码信息，同时 MEXC 员工不会以任何理由向您索要密码。</span></div><div class="ace-line ace-line old-record-id-PI51dwqdAolQpWxp8z4u8EWdsic"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-IZrsdE5zToNa5mxy5zBumrWKsEc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 绑定谷歌认证</strong></span></h2><div class="ace-line ace-line old-record-id-Jm98dEo3womRt1xDwWfuQW76sMf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-IRcbdScPaoO5q2x5rmBuGL2osKc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">谷歌身份验证器绑定：【谷歌身份验证器】，即【Google Authenticator】，是谷歌推出的一款动态口令工具。您需要用手机扫描 MEXC 提供的条形码或者输入密钥。添加完成后身份验证器上每过 30 秒就会生成一个有效的 6 位的验证码，绑定成功后，每次登录 MEXC 都需要输入谷歌身份验证器上显示的 6 位验证码。</span></div><div class="ace-line ace-line old-record-id-ZsUsdKUH5oLC9RxRgmfufakEsKb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KfFQdfFvYolLxYxlNGBusLhmsVe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">谷歌验证器绑定教程：<a href="https://www.mexc.com/zh-MY/learn/article/17827791509545">如何设置谷歌验证器</a></span></div><div class="ace-line ace-line old-record-id-OiRBdHoKiodXMSxppxnuZF6Kscc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BJFcdzPSUo6C81xEVVzulYPJsPc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">需要注意的是，谷歌验证器绑定时：</span></div><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-MyLYdH9RZodPQmxtYNXu8aE6skf"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>连续输入错误验证码达 3 次</strong>，系统将在画面上显示提醒：“验证码错误次数过多”。</span></div></li><li class="ace-line ace-line old-record-id-XxJtdWQZzoA8rfxrrlLurM8ss0c"><div><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>连续输入错误验证码达 5 次</strong>，系统会通过<strong>短信、站内信与电子邮件</strong>发送通知给您，提醒留意帐号安全。</span></div></li></ul><div class="ace-line ace-line old-record-id-NGTVd72uto4xG0xkMHYu6wZesQb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-YRuQd4zqfo7vDfxNTPSuJaH1scw"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如果您在绑定谷歌验证时失败，我们建议您参考以下方法：</strong></div><div class="ace-line ace-line old-record-id-YnICdpdewoXEwzxyiOhu7WeYslf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）如果您手机上绑定了多个账号的谷歌验证器，请确保您输入的是 MEXC 账户邮箱对应的谷歌验证码。</span></div><div class="ace-line ace-line old-record-id-CwIKdTokgoI3I6xlMrVuBzLqsIg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）手机时间需要和时区标准时间一致才能验证成功。</span></div><div class="ace-line ace-line old-record-id-DyhzdW7koodXb4xA89uulehqsQg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）部分手机需要绑定后重启才能进行验证。</span></div><div class="ace-line ace-line old-record-id-GN9RdwTZ2oDCxPx6B1cuWe4dszd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）在扫描二维码前需要开启摄像头，并授权 App 使用摄像头。</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-WnSXdmuCgoZQVQxBA5guKjFdshd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）每次解绑之后再绑定得到的秘钥及二维码都不同，请务必保存最新的秘钥。</span></div><div class="ace-line ace-line old-record-id-HIDvd233Mo7bEWxrMeguwjiLs8d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-UsnDdLZbxoSP4UxFlYruioJqs2b"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 设置防钓鱼码</strong></span></h2><div class="ace-line ace-line old-record-id-P7uUdZQd6oFr4PxegAPuNjN9spr"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-BQ79dPt9HoyCaCxukiburgG4sBc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">防钓鱼码是用户设置的一串字符，能够帮助用户识别仿冒 MEXC 的网站或者邮件。如果您设置了防钓鱼码，收到了来自 MEXC 的邮件却没有显示，那么可能收到的是钓鱼邮件。</span></div><div class="ace-line ace-line old-record-id-NPkudVCnToFOlixjTPqut8FBsXb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-FnHTdMR6AogbjMxcFO2u7zcSs4e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">防钓鱼码设置教程：<a href="https://www.mexc.com/zh-TW/learn/article/17827791516862">如何设置MEXC防钓鱼码</a></span></div><div class="ace-line ace-line old-record-id-UxOedjntmo5noGxP5KUuM7eKsfb"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div>
<div><div class="ace-line ace-line old-record-id-DHt5dkEZUohEubxC6cCuZGxls6f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">短信诈骗是一种利用短信（SMS）作为媒介进行的欺诈行为，旨在窃取用户的敏感信息（如钱包私钥、登录凭据）或骗取加密货币资产。这种钓鱼行为通常通过伪装成可信赖的实体（如交易所、钱包服务商或政府机构）来诱骗受害者。</span></div><div class="ace-line ace-line old-record-id-CQ0dd9bRAotENOxFumOud5KWs2d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-G195dEbuSoAmqtxeeM3ugdJfsyh"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 常见短信诈骗案例</strong></span></h2><div class="ace-line ace-line old-record-id-FaE5ddjwCo6krgxHxBMudotYs1m"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-OdWedaCfYorTyoxjWrAuPfHfspf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.1 假冒 MEXC 官方主体</span></h3><div class="ace-line ace-line old-record-id-LVkvdacK8ojQ6dxWhdTurEh0sxM"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Mm0nd3rRWo6m0AxBqrku0KSgsQh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">诈骗分子假冒 MEXC 官方名义向平台用户发出诈骗短信，用户按照短信要求操作后，或点击短信中的钓鱼链接，可能会造成个人资产的损失。如下图所示短信发送主体并非 MEXC，另外短信中还带了一个钓鱼网站的链接。</span></div><div class="ace-line ace-line old-record-id-OdIBdco6WoA1FxxnkVQu5qNHs6g"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-HeqQd6TsHoQjZBx0AGRuGA9Bsce"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250609154001076i784NZNbsSuFWT.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:600px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-Nvuid2uFMo40VaxqF3quAjlFsqh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-BilVdiMyKoa9cpx6zspuFYuJsGf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.2 假冒登录信息</span></h3><div class="ace-line ace-line old-record-id-EBtRdYZFEoO0aJxopdyuJ5hysPg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-VZsHdpLSkoUlBqxH8h4uLOYbsQJ"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">近期有诈骗份子假借 MEXC 名义发送短信，内容多以系统通知或安全提醒为名，实则意图骗取用户信任。这些短信的发送者名称经过伪造，会显示为“MEXC”，甚至与用户过往收到的官方短信混在同一对话中，更具迷惑性。</span></div><div class="ace-line ace-line old-record-id-NDBydDfWkoeN2kxxOMqu5KassDb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Q0bjdmAUroDx7FxpNQHu9Knfsnf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">诈骗手法可能包含<strong>诱导点击可疑连结、回拨电话、提供账户信息，或下载恶意应用</strong>等，请务必提高警觉，避免落入陷阱。</span></div><div class="ace-line ace-line old-record-id-K09Bdv7GSoOf9BxUjP6uQkdjsAg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-LEHDdd8pBoHNlmxbHnqu8jetsec"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如下图所示诈骗分子假冒异地登录短信，欺骗用户拨打诈骗电话，从而进一步获得用户的账号、密码等个人信息，盗取用户资产。</span></div><div class="ace-line ace-line old-record-id-DFiRdvhFBoABV8xIGnquNy6NsJh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-LMJXdtRaIojY8jx1kAMuE9OTs7f"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250609153951338NCHyo4AjFyh9vC.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:300px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-WwBVdC5VXo8mxKxCCf9uNvDjsCf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-KPEtdTnWtoZS89xDhBKuox4Wsoc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.3 假冒钱包信息</span></h3><div class="ace-line ace-line old-record-id-CeJwd7ibmo1pS3xh741uPuq4sPg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-C4mldkvggoIssIx16FkuYGkKszc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">诈骗分子假冒使用第三方钱包关联用户 MEXC 账户，欺骗用户拨打诈骗电话，从而进一步获得用户的账号、密码等个人信息，盗取用户资产。</span></div><div class="ace-line ace-line old-record-id-LqCodDdcAouhmexwVn4ubpXcsSg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-MDEjdSK9KoLhcNxzGWBuedAysQg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202506091539515207GhLwMlkSr9fbj.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:300px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-YG9fdb7ijoLrE3xjZG1uIiIxsqg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-FzmndzujYoPCEmxqmGpujsLCsgh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.4 假冒提币信息</span></h3><div class="ace-line ace-line old-record-id-An9wdGYbfoIGGUxcnGMuWFB6sOd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KSlRdeatBomYAAxD4UruFrh8sng"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">诈骗分子提供假冒的提币验证码，诱导用户误以为账号被盗，欺骗用户拨打诈骗电话，从而进一步获得用户的账号、密码等个人信息，盗取用户资产。</span></div><div class="ace-line ace-line old-record-id-QCPMdmdWjoXSMrxSmA0uUTr4s9b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-ZY0fdsCoJo73oqxy4FHunRM7sUh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250609153951892wN29t5qiaXNYw0.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:300px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-EsEqdZ3C2ovMCJxVyjNubBKbsae"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-PQcOdt1iyoBDatxYeFUu3sXKsqL"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 如何防范短信诈骗</strong></span></h2><div class="ace-line ace-line old-record-id-NRWhd6ynDo8dh0xhwPJugifNscb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-HAH4d20emoXUjVxpNW5ua0XAs9e"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）MEXC 官方短信中不会包含任何联系方式，如电话、网址、邮箱等信息；也不会向您索要个人隐私信息，如账户密码、私钥等。</span></div><div class="ace-line ace-line old-record-id-Yi5sdjnfgocoeRxGLpYuVZpLssc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）不要随意点击短信中包含的不明链接，尤其是短网址。</span></div><div class="ace-line ace-line old-record-id-XfSCdczEcocR0OxHeWOuEyLksDg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）短信中如果有明显语法错误、拼写问题，或过于紧急催促，需要您提高警惕。</span></div><div class="ace-line ace-line old-record-id-UmiOdn6XPop2bQxlVX3uEhpCsWe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）不轻信身份、中奖、投资等说辞，诈骗者往往会通过制造紧张气氛使您失去判断。</span></div><div class="ace-line ace-line old-record-id-TbLSdSCpqoGsZGx6B94ukG3iswe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）请您通过官方正规渠道确认收到的短信内容，MEXC 短信不会包含链接、要求来电或索取密码等敏感信息。如果您对短信内容有所怀疑，您可以通过联系官方在线客服或发送邮件至<a href="mailto:service@mexc.com">官方邮箱</a>等方式进行确认。</span></div><div class="ace-line ace-line old-record-id-OSxpdZTDGoVDSBxogS3uUkpWsVE"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6）加强个人信息的保护，避免个人隐私信息的泄漏。</span></div><div class="ace-line ace-line old-record-id-HWPYd8YpPoGZKlx1UZmuPwXPsnc"><br /></div></div>
<div><h2><strong style="font-weight:bolder">什么是 MEXC Launchpad？</strong></h2><div><span style="color:rgb( 0 , 0 , 0 )">MEXC Launchpad 是一个创新型的代币认购平台，用户只需完成指定任务并达成参与条件，即可使用 MX 或 USDT 等代币，以优惠价格参与优质项目的代币认购，公平获取潜力资产。MEXC Launchpad 提供了两种不同的参与方式，满足不同用户的需求：</span></div><ul style="list-style-type:disc" start="1"><li style="text-align:left"><div><strong style="font-weight:bolder">抢先参与</strong>：可以优先以较低的价格获取有潜力的新项目代币。</div></li><li style="text-align:left"><div><strong style="font-weight:bolder">折扣购买</strong>：有机会用大幅折扣的价格购买主流代币。</div></li></ul><hr /><h3><strong style="font-weight:bolder">参与资格与规则</strong></h3><ol style="list-style-type:decimal" start="1"><li><div><strong style="font-weight:bolder">谁可以参与 MEXC Launchpad？</strong></div></li></ol><ul style="list-style-type:disc" start="1"><li><div><a href="https://www.mexc.com/learn/article/17827791509561"><strong style="font-weight:bolder">完成 KYC</strong></a> 认证的用户可以参与活动。</div></li><li><div>做市商和机构账户不可参与活动。</div></li><li><div>受限制国家/地区的机构和用户不得参与活动。</div></li></ul><div> </div><ol style="list-style-type:decimal" start="2"><li><div><strong style="font-weight:bolder">如何参与Launchpad？</strong></div></li></ol><div>前往 <strong style="font-weight:bolder">Launchpad 活动页面</strong>并选择您想认购的项目代币。</div><div> </div><ol style="list-style-type:decimal" start="3"><li><div><strong style="font-weight:bolder">可以同时参与 MX 池和 USDT 池吗？</strong></div></li></ol><div><strong style="font-weight:bolder">可以！</strong> 两个池独立计算，用户可同时参与，但需分别满足各自规则（如 USDT 池需完成任务），详情请参考具体公告。</div><hr /><h3><strong style="font-weight:bolder">认购机制详解</strong></h3><ol style="list-style-type:decimal" start="4"><li><div><strong style="font-weight:bolder">我可以使用哪些代币参与 MEXC Launchpad？</strong></div></li></ol><div style="text-align:left">通常发行的项目分为使用 MX 进行认购，或使用 USDT 等其他代币进行认购。具体支持参与认购的代币，请查看项目公告详情。</div><div> </div><ol style="list-style-type:decimal" start="5"><li><div><strong style="font-weight:bolder">代币价格如何确认？</strong></div></li></ol><div>USDT 和 MX 认购代币的价格会在认购期前展示在 Launchpad 活动页面。</div><div> </div><ol style="list-style-type:decimal" start="6"><li><div><strong style="font-weight:bolder">认购资金会被划转吗？</strong></div></li></ol><div style="text-align:left">认购参与成功后会进行划转。若认购成功，将扣除相应认购资金；若认购失败，您的认购资金将解锁并在 24 小时内全额返还到您的现货账户。</div><div> </div><ol style="list-style-type:decimal" start="7"><li><div><strong style="font-weight:bolder">如何计算我能获得多少代币？</strong></div></li></ol><ul style="list-style-type:disc" start="1"><li style="text-align:left"><div><strong style="font-weight:bolder">非超额认购(即认购总额≤出售总额)</strong>：按投入金额直接兑换（如 1 USDT = X 代币）。</div></li><li style="text-align:left"><div><strong style="font-weight:bolder">超额认购（即认购总额>出售总额）</strong>：按比例分配。用户获得代币 = (用户投入金额 / 总投入金额) × 代币总量</div></li></ul><div> </div><ol style="list-style-type:decimal" start="8"><li><div><strong style="font-weight:bolder">为什么实际获得的代币比预期少？</strong></div></li></ol><ul style="list-style-type:disc" start="1"><li style="text-align:left"><div>若总认购超额，代币按比例分配。</div></li><li style="text-align:left"><div>若分配数量低于 <strong style="font-weight:bolder">8 位小数</strong>，可能视为无效并退款。</div></li></ul><hr /><h3><strong style="font-weight:bolder">资金与发放问题</strong></h3><ol style="list-style-type:decimal" start="9"><li><div><strong style="font-weight:bolder">认购失败会退款吗？</strong></div></li></ol><ul style="list-style-type:disc" start="1"><li style="text-align:left"><div><strong style="font-weight:bolder">失败情况</strong>：未完成任务、分配数量过小、项目取消、账户行为异常。</div></li><li style="text-align:left"><div><strong style="font-weight:bolder">退款处理</strong>：资金将在24小时内全额返还至现货账户。</div></li></ul><div> </div><ol style="list-style-type:decimal" start="10"><li><div><strong style="font-weight:bolder">代币何时发放？</strong></div></li></ol><div>发放具体时间请查看 Launchpad 活动页面详情，发放代币可在【资产】-【现货】-【现货账单】-【活动理财】-【Launchpad】中查看。</div><div> </div><ol style="list-style-type:decimal" start="11"><li><div><strong style="font-weight:bolder">获得的代币有锁仓期吗？</strong></div></li></ol><div>通常可立即交易。具体是否含有锁仓期，请查看项目公告详情。</div><div> </div><ol style="list-style-type:decimal" start="12"><li><div><strong style="font-weight:bolder">活动期间认购的代币可以撤销吗？</strong></div></li></ol><div><span style="color:rgb( 0 , 0 , 0 )">不同项目是否支持代币撤销认购，请您以具体活动页面显示为准。</span></div><div><span style="color:rgb( 0 , 0 , 0 )">如果您想赎回已认购的代币，您可以前往您参与活动的认购池子详情页面，点击【撤销认购】即可。撤销后，代币将立即转至您的现货账户。</span></div><div> </div><hr /><h3><strong style="font-weight:bolder">高级功能与奖励</strong></h3><ol style="list-style-type:decimal" start="13"><li><div><strong style="font-weight:bolder">历史参与记录在哪里查看？</strong></div></li></ol><div>前往 Launchpad 活动页面 -【我的参与】，查看过往认购详情。</div></div>
<div><div class="ace-line ace-line old-record-id-UVLMdJIX5oJxWGxSOmuuvpGgsUe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">随著数字资产行业的蓬勃发展，其在全球范围内的关注度逐渐提高。与此同时，一些不法分子也盯上了这个行业，各种诈骗手段层出不穷。其中包括冒用平台客服要求转账加群、假冒专业人员拉群带单、打著“清退用户、转换海外”的名义要求转账提现等。</span></div><div class="ace-line ace-line old-record-id-Iqq3dCAE4oyVbzxtT0IuePxLshd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-YtCZdHY9Qomuw3xNrW2ugDkGsid"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">本文整理了常见的诈骗手段，请您提高警觉，强化防范意识，做好资产安全防护。</span></div><div class="ace-line ace-line old-record-id-KkRpdtM3lozPlexaBCeum61msle"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-EpKQdchmToM66exLNTou4LgBsdi"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. 常见诈骗套路</strong></span></h2><div class="ace-line ace-line old-record-id-VYhNdnSixoPN8ixTbw4uNXWLsGC"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-AdQcdSSmLojVQXxWhNruQbmusOd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><strong>1.1 网络</strong><strong>钓鱼</strong></span></div><div class="ace-line ace-line old-record-id-NxD0dbmgIoK7u3x4AyCuWg4BsRb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-VF5VdUr4No71xmxaOStuTJwKsBb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">在数字资产行业常见的网络钓鱼攻击中，骗子可能会假冒平台工作人员，创建钓鱼网站并发布虚假信息，通过短信、邮件、Telegram 聊天等方式，谎称“账户升级”、“迁移”、“清退”、“触发风控”、“资金存在风险”等，诱导用户点击钓鱼网站链接或扫描二维码。而一旦账号、密码、短信、邮箱或谷歌验证码等信息泄露，用户账户内的数字资产将被快速窃取。请您注意，MEXC 官方网站是 <a href="https://mexc.com">mexc.com</a>，谨防进入钓鱼网站。</span></div><div class="ace-line ace-line old-record-id-YJcgdbg2coiNC0xwK6puYP04sbb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-C9l4dRxxiooz0nxKcUtuK05jsAb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">此外在加密钱包方面，骗子同样会以官方名义散布虚假信息，用户一旦在虚假网站或软件进行导入私钥、钱包授权、开启资产转出等权限的此类风险行为，私钥和资产将会有被盗风险。甚至骗子会冒充官方人员，直接以“项目方空投”、“安全隐患”、“密码泄露”、“提交问题反馈”等各种名义，要求用户提供助记词或私钥，用户提交助记词后，很快钱包内的资产将会被盗取。</span></div><div class="ace-line ace-line old-record-id-M3dvdvZbZoMdUDxCHdSuc8pUsTb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-QmGXdZABjoaRjsx8Gq0uFDFxst6"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.2 虚假援助</strong></div><div class="ace-line ace-line old-record-id-V5BZdMphZoAqZ9xVlS5uStNbsLb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-RttNdTAoIoHcCQxxu3WuAE7Hsog"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">打著“援助”的幌子，引导用户添加好友，最终以“老师带单”等形式要求转账进行诈骗。</span></div><div class="ace-line ace-line old-record-id-OACxdgEWqo2XnWx7r2JuHeK1syc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-D5w6dKPzSoFGXUxU1ofuv33csrd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.3 虚假沟通</strong></div><div class="ace-line ace-line old-record-id-UzKydT9sGovPbFxDdRduwpO1sOh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-W65Tdts1hoAAr6x1yCfuXjNgsWg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">假冒客服会主动联系您进行远程共享，“指导操作”您的账户。此外，还会以验证是否为本人操作为由，并向您索要手机验证码、谷歌验证码或授权异地登录等，来盗取账户信息，或者提供给您虚假的信息来让您到钓鱼网站或假冒软件进行操作。</span></div><div class="ace-line ace-line old-record-id-PthAdE2bHoskzSxxbFfu3beysZf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-SQXfdAmYIofzhFxfChRuEvhys9j"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.4 冒用品牌</strong></div><div class="ace-line ace-line old-record-id-RIJOdg9pDoxiJbxTQeAukwRbs8t"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-EkP8dRzdgoeBJNxEGrfuRa4CsOg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">一些骗子会冒用 MEXC 品牌，以“项目投资”或“即将上线”的名义进行诈骗。</span></div><div class="ace-line ace-line old-record-id-LkQfdGJpco5gVKxYQHeuUXkHsLf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-DxZldnUqcoJLFVxgxBQuEBKdsDg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">请您注意，凡涉及项目投资类资产交易，请务必与 MEXC 进行确认，谨防受骗。 MEXC 所有项目合作信息，均以 MEXC 官方披露信息为准，您可以在<a href="https://www.mexc.com/zh-MY/support/categories/360000254192">官网公告</a>看到真实的最新信息。</span></div><div class="ace-line ace-line old-record-id-YmkrdtuCooazWIxkaIpug3Trshf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-T7dbd0aJtopTQCxa6iCuBPnLsRc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.5 假冒账号</strong></div><div class="ace-line ace-line old-record-id-VefwdoBCwoQxKQxlccbukgzFsff"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-TJYUdJWtlo2afCxcTV4uai4wsYf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">诈骗分子会添加您的 Telegram 等社交账户、索要您的邮箱，发送链接或二维码，并诱导用户点击后填写账户信息、登录账户以及银行账户等，通过一系列操作盗取您的资产。</span></div><div class="ace-line ace-line old-record-id-U6KadXBADo0ARhxquCduw8wrsth"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-Aj6idn0Z5onwwdxTezGu3224sZd"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.6 假冒群组</strong></div><div class="ace-line ace-line old-record-id-GiHsdYygcoqvctxfRG0uwdVhsAh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-VVWOd4hBwokdm1x8QbquDRPLsoc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">假冒 MEXC 官方账号创建群组，以“空投”、“项目上线”、“置换”、“生息”、“智能合约”等名义进行诈骗，并宣称自己是所谓的“ MEXC 官方”群组。</span></div><div class="ace-line ace-line old-record-id-Yt7GdovaGo83cjxgfMjuxIyisEh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-StDxdxEfioldq9x9Q1QunJ1LsTf"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.7 假冒软件</strong></div><div class="ace-line ace-line old-record-id-VSpRdcLzwooIZ1xgCMVut2Piscg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NR5wdEL3ho2NpexovlvukxINsme"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">您在钓鱼网站下载的软件会是假冒的软件，请您到<a href="https://www.mexc.com/zh-MY/download">官方下载页面</a>选择您所需要的平台进行下载。</span></div><div class="ace-line ace-line old-record-id-O8JkdpgOmoiQOuxQjqZuRK1FsLg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ZoQrdBi2zoZKhDxzlbkuHJbys1c"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.8 冒充平台官方人员、公检法诈骗</strong></div><div class="ace-line ace-line old-record-id-M36ydUc4NoxIXpxUYIXuGERRsTc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-INgLdQvn7oiFSYxLlQ3unkLFscm"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">近期发现诈骗分子会以平台工作人员、公检法等名义与用户联系，以用户账户存在黑钱、黑币等洗钱风险为由，要求用户配合安全排查、解除账户风险或冻结。利用用户的恐慌心理，骗取您的账号信息，或者诱导用户完成提币或转款。</span></div><div class="ace-line ace-line old-record-id-Q4bYdHPKqoilkexOvItudbarszf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-H9ZYdSOBJo1RqdxCdEguvy3GsYe"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.9 伪造官方信息</strong></div><div class="ace-line ace-line old-record-id-Uxd1dbi7toA2RgxQzYiuSiDSsfd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-HQaYdzfaIoRFcjxInc0uTRwgsA7"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">骗子冒充交易所客服或其他工作人员，以“账号异常”、“资产被冻结”等理由，诱导用户提供验证码、私钥或进行转账。</span></div><div class="ace-line ace-line old-record-id-T0dAdVnlfouyIHxLVKbueSFVsOd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-TC47dLTlRo8yWExgZp0u5GJ8std"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">如下图所示，骗子伪造了 MEXC 官方在线客服的截图，让用户相信自己联系到了官方在线客服，取得信任后再诱导用户充值资产到骗子账户。</span></div><div class="ace-line ace-line old-record-id-P7ekd8nARomQGfxTf0Du1PpPsxd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-OhuFdlwtuo1lr6xXo0VukeDtsee"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">除此之外，骗子还会通过发布带有钓鱼链接网址等方式，骗取用户资产。</span></div><div class="ace-line ace-line old-record-id-KyVId0W9Uo5p31xoUmcuK4Fqsyd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-EW07dyRIgoCL31xPSREuaFuysie"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250603171211188yh5uYJnWAJLAz9.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:300px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-OF5mdefsDo1tBWx1KPZun7HpsCS"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-CufLdrSA6ocA2OxUm5OubmCwsSc"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">请注意：</strong></div><div class="ace-line ace-line old-record-id-GP2GdIhXlog8NqxVpMWuh3nxs4f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）任何擅自宣称 MEXC 合作方或冒充 MEXC 官方人员身份的均涉嫌诈骗。</span></div><div class="ace-line ace-line old-record-id-C52edxpTDoK6knxSrWcuSMcHsoh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）MEXC 官方不会私聊任何用户进行转账、索要验证码、私钥等行为。如您遇到声称是 MEXC 平台的工作人员，您可以使用 MEXC <a href="https://www.mexc.com/zh-MY/official-verify">官方验证通道</a>进行确认。您可以阅读《<a href="https://www.mexc.com/zh-MY/learn/article/17827791518069">如何使用 MEXC 官方验证通道</a>》进行了解。</span></div><div class="ace-line ace-line old-record-id-LalWd7IB0oCbkaxOjQSurFwEsuc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）不要轻信陌生人的转账要求，有任何疑问请及时联系官方客服或官方邮箱 service@mexc.com 进行确认。</span></div><div class="ace-line ace-line old-record-id-LLkHdBEBOocbZdxMZMxuiQc8sti"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-LF1adVnY0oLDSixLXcOuzPdFskd"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. 如何防范诈骗套路</strong></span></h2><div class="ace-line ace-line old-record-id-SPq3dGEeeouM2hxXHjUujZRzs2b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-RZpndgNksoTadaxexNvuhUadsnh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）不点击不明链接、登录不安全网站和扫描不知名二维码，以免账号密码泄露，避免造成不必要的损失。</span></div><div class="ace-line ace-line old-record-id-WTqaderEWopCDkxmAr3udKJAs5d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-C71QdBH0IoS0MqxbRLbuDtrXs9c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）知晓账户安全信息验证及保护的方法。例如：账户登录名和密码与其他网站不要一致，私钥、助记词等信息不要本地保存。</span></div><div class="ace-line ace-line old-record-id-OTp0drUxQoeqWQxNcETubdzpsvg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KF1Kd5KlhopHxexDlfDuDOqjsRz"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）MEXC 相关活动及公告请以官网发布为准。不要通过谷歌，或其他搜索引擎搜索网址登录，建议手动输入网址登录，MEXC 官方网站：<a href="https://mexc.com">mexc.com</a></span></div><div class="ace-line ace-line old-record-id-F4y9d5fMYo58I5x07feu0SNLs3d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-OrDndhDyzo8Lk0x4xoIukWakszI"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）MEXC 平台设有<a href="https://www.mexc.com/zh-TW/learn/article/17827791516862">防钓鱼码</a>功能，您可以在“个人中心-安全中心-防钓鱼码”，设置防钓鱼码后，MEXC 给您发送的邮件会包含您设置的防钓鱼码，如果邮件中没有防钓鱼码，请谨慎对待。</span></div><div class="ace-line ace-line old-record-id-VvpbduKXRowJ6ux3GaRuWgPusNR"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-P97KdOO8HonkuVxX61HuwWmcseg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）甄别钓鱼网站，MEXC 的官方网站是 <a href="https://mexc.com">mexc.com</a> ，请您仔细甄别。</span></div><div class="ace-line ace-line old-record-id-PeQxd2SSqoAIokxzOBDuduHUsFR"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-PqOFdL1TLoN5KsxzwkbuT5DysTd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">6）您若遇到所谓“官方人员”的邮箱、电话、网址、推特（X）、电报等社交媒体，您可以通过以下流程对可疑信息进行官方验证。</span></div><div class="ace-line ace-line old-record-id-Og1wdapeIoIB51xL9jguOlvQsrf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-OIxLdbpGxozD3uxyyTku4Tf2smg"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.1 从 MEXC App 端：</strong></h3><div class="ace-line ace-line old-record-id-NaDYdJNLroAtVKxWNsFu9HvGs4d"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-MUCmdSFoDoRRlQxE5sJuESwXspM"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）MEXC App首页点击【更多】。</span></div><div class="ace-line ace-line old-record-id-Rf9HdM3TnovYFIxzkABuaBO4sjc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）在【服务】中点击【官方验证通道】。</span></div><div class="ace-line ace-line old-record-id-RQZiduNZcokgQnx14WTuj1C3sGg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）选择渠道，输入对应渠道的完整的账号 ID，点击【查询】。</span></div><div class="ace-line ace-line old-record-id-T6n1dQiH9oORcCxBs8Wuk9vIsUu"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）如果查询后确认是 MEXC 官方渠道，弹窗显示为绿色正确认证。</span></div><div class="ace-line ace-line old-record-id-KqaNdvPWGogZXPxzzvGu9Vk8s7J"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">5）如果查询后确认不是 MEXC 官方渠道，弹窗显示为红色错误认证。</span></div><div class="ace-line ace-line old-record-id-XQE4d9STKo555qxz3guujmVmswc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-A1S5di9nqoLPuSxGwuHubmQdsHf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250603171211967dlmb2vzOgbuh1k.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-WoFNdLbXBoTrjlxHNnUutgd4sDv"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h3 class="heading-3 ace-line old-record-id-RUk1dGO65omOK0x3R1TuvCMEsff"><strong style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.2 从 MEXC Web 端：</strong></h3><div class="ace-line ace-line old-record-id-KJAsdqsGtooBuNxSgrKucn7MsGe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-HdSEd8747oFlcqxkjguuv0G7sEh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1）在 MEXC 官网首页最下方，在【支持】中选择【官方验证通道】。</span></div><div class="ace-line ace-line old-record-id-COwRdLqyfoCMiuxlMR6u2jW6sfe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Ms1DdBr1XoXKXTxUQZtutz1ysJg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250603171210556LLFsfh7I0nA5F6.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-UvHBd5UtAoX8VGxoGFouIB50sjf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-RujKdwhEeotXUUxIJwBuyJWFsQf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2）选择渠道，输入对应渠道的完整的账号 ID，点击【查询】。</span></div><div class="ace-line ace-line old-record-id-LUtedqjmsoVLAwxuvhIuozQBsef"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-D9ardAR5LoK3msxvDV6u6AQns6H"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250603171210984s4jEztmjONZ4J9.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-VqRrd4V6CoCCKpxN3s2uvHvSsjj"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-O7dyd4KJoodRTrxoQevujTcKsBb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">3）如果查询后确认是 MEXC 官方渠道，弹窗显示为绿色正确认证。</span></div><div class="ace-line ace-line old-record-id-TuRAdtplGouQvyxKL1lu6mMAsah"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-B84mdgaJyoukEfxjJMYuNtWUsBg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250603171210648Kyqvf3lpborqTK.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-SJWHdjXRbolXs5xiesju5Ns1sye"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-NZyEdAw5PoakJLxWPZLuOb4ds1J"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">4）如果查询后确认不是 MEXC 官方渠道，弹窗显示为红色错误认证。</span></div><div class="ace-line ace-line old-record-id-Das1dwCIBobBRExiw8Sua7ehsGf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Bbo3dfWwwoAyDkxExLfuM5iBszf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250603171210574MOUdnKqgRz7oWf.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px" /></div><div class="ace-line ace-line old-record-id-WCJMd4mLEoemE0xIEgLurGZesOh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-KnuEdoMQsoqyHqxwM7qujdqIsAc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">请通过官方渠道下载或使用 MEXC App 应用，在使用期间注意钱包使用的安全事项：不要向任何人泄露安全信息，不要下载与使用第三方提供的未知来源钱包应用。此外，需要谨防假冒加密钱包，使用正规且主流的加密钱包产品，并保持良好的加密钱包使用习惯，警惕任何空投代币或 NFT 和任何陌生私聊。</span></div><div class="ace-line ace-line old-record-id-MF4PdCWBGoRVdOxpNsTuB91LsOc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><h2 class="heading-2 ace-line old-record-id-PA8XdrwO8o85hExD8AIumN2HsBf"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>3. 结束语</strong></span></h2><div class="ace-line ace-line old-record-id-G7LldtVCmoNKZ1xNXUbu0oX2sKe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-ADxzdjXIqog0OqxLppSuFTB0smX"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">请您注意，社群信息和加入途径均应以 MEXC 官网公示为准。同时，MEXC 官方从未组建“老师带单”、“指导炒币”类投资社群，凡是打著 MEXC 及 MEXC 投资炒币等名义联系用户的，皆可视为诈骗行为。此外 MEXC 致力于保护用户隐私，不会以任何形式向外界泄漏任何用户信息，也不会以任何形式向用户索要账号密码、短信及谷歌验证码等信息。</span></div><div class="ace-line ace-line old-record-id-Mh1Id2YT8otjTmxWaU4uR6kFs1f"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br /></span></div><div class="ace-line ace-line old-record-id-X3iRd5zDQoZ3j4xniBuuWgcmsah"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">请各位用户警惕虚假宣传，仔细甄别诈骗推销，所有与 MEXC 相关的活动、社群信息，务必以官网公告为准，以免造成资产损失。</span></div><div class="ace-line ace-line old-record-id-MZjOdYHCKotSOdxdDaQu2wzBs2f"><span style="font-family:'arial' , 'helvetica' , sans-serif"><br /></span></div></div>