Dear MEXCers,
To improve product experience, MEXC will conduct the database upgrade with the following arrangements:
Upgrade Time:
- 2023-07-29 01:00 - 2023-07-29 02:30 (UTC)
Scope of Impact:
- Users may encounter messages such as "system error" when clicking the "Commit MX" or "Quick Commit" button on the Kickstarter/ Launchpool event page. If such issues occur, you may try again after 5 minutes. Others in the activities will not be affected;
- Users may encounter messages such as "system error" when clicking the "Stake Now" button on the Savings page. If such issues occur, you may try again after 5 minutes. Others in the activities will not be affected;
- Users may encounter messages such as "system error" when sending or receiving "Red Envelope." If such issues occur, you may try again after 5 minutes.
- Users may not be able to view the data information on the Proof of Reserves (PoR) page temporarily. If such issues occur, you may try again after 5 minutes.
Please note:
- Please rest assured that all users' assets are safe during the upgrade;
- Please make financial arrangements in advance to avoid any risks caused by market fluctuations during the upgrade;
- The upgrade duration is based on our best estimates and may vary;
- If the market fluctuates greatly before the upgrade, the platform will postpone the upgrade based on the market situation and release an announcement to inform users in advance;
- All affected services will resume normally after the upgrade completes, which will be announced separately.
We apologize for any inconvenience this may cause. If you have any questions, please get in touch with online customer service.
Thanks for your support!
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Enjoy trading on MEXC.
The MEXC Team
26 July 2023