Trezor Support Number: How to Contact Trezor

If you're searching for a Trezor support number, contact details, or ways to reach the official Trezor support team — whether for troubleshooting issues, account queries, or help with your hardware wallet — you’ve come to the right place.

Trezor is one of the most popular hardware wallets used for securely storing cryptocurrencies like Bitcoin, Ethereum, and many other digital assets. The company places a lot of emphasis on secure, non-custodial storage — but when it comes to customer support, not all users know how to contact Trezor directly. This guide breaks down the most current and accurate contact options currently available.

Does Trezor Have a Support Phone Number?

According to multiple customer service listings and support guides:

• Trezor does not offer an official customer support phone number as part of its standard support channels. Customers are generally directed to online support instead.

Some third-party sites list phone numbers claiming to be Trezor support, but these are not verified official contacts from Trezor itself and should be treated with caution.

Overall, if you’re searching specifically for a “Trezor support number,” the official stance is that a public customer service phone line isn’t provided by Trezor.

How to Contact Trezor Support (Official Methods)

Even though Trezor doesn’t provide a standardized support phone number for general users, the company offers multiple legitimate ways to get help:

 1. Trezor Support Website

The primary way to interact with the Trezor support team is through their official support portal:

Trezor Support Center: https://trezor.io/support/ Here you can browse help articles or start the support process.

2. Email Contact

Trezor’s official email for support inquiries — used when submitting tickets via their portal — includes:

• support@trezor.io (commonly used support email)

• info@trezor.io (listed in terms of service for inquiries)

Note: Some users online have reported email issues where replies from support addresses can be blocked or bounce due to spam filtering — so ensure your email settings allow messages from the @trezor.io domain.

 3. Support Chat / Ticket System

On the official support page you’ll often see a chat icon or chatbot that allows you to describe your issue and generate a support ticket. This is typically the starting point for contacting the support team.

4. Community Support

Trezor also has community forums and discussions where many users share solutions and troubleshooting tips — especially useful for common issues.

Tips for Contacting Trezor Support Successfully

When reaching out to Trezor support (especially via email or support ticket), provide the following to get help faster:

• Device model: Trezor One, Model T, etc.

• Firmware version (if known)

• Operating system / environment

• Clear description of the problem

• Screenshots or error messages

Including these details helps the support team diagnose your issue more effectively.

Beware of Scams and Phishing Attempts

Some users have reported phishing emails claiming to be from Trezor or scam communications related to device support. Always:

• Never share your recovery seed or private keys.

• Confirm that any emails or links genuinely originate from trezor.io.

• When in doubt, go through the official support portal instead of responding directly to unsolicited messages.

Frequently Asked Questions (FAQs)

What is the official Trezor support number?

Trezor does not provide an official customer support phone number — support is handled via email, support portal, and community resources.

How can I contact Trezor support by email?

You can submit a ticket via the Trezor support page or email support@trezor.io or info@trezor.io depending on your issue.

Does Trezor offer live chat support?

The official support portal commonly includes a chatbot that can help initiate conversations and route you to help articles or team tickets.

What should I do if I can’t reply to Trezor support emails?

Check your email spam/junk filters and ensure @trezor.io is allowed. If replies continue to bounce, open a new ticket using a different email address or via the support portal.