Paga promises to address unresolved PayPal issues

Paga’s partnership with PayPal has sparked a mix of excitement and frustration. In response to the concerns raised, CEO & Founder, Tayo Oviosu, has stepped in to clarify the situation. He reassured users that the goal of this collaboration is to address long-standing access issues, not to overlook them.

For years, Nigerians have faced challenges with PayPal due to its limited availability, blocked withdrawals, and account restrictions, making international payments difficult. However, with Paga, users can now link their PayPal accounts directly to their wallets. This allows them to withdraw funds instantly in Naira, pay bills, shop with global merchants, or transfer money to local bank accounts.

“This partnership is about building a better path forward,” Oviosu said.

He highlighted that for the first time, Nigerians can fully tap into the world’s largest payments and commerce ecosystem through a locally regulated platform. Freelancers, SMEs, and families sending or receiving support can now participate in global commerce without workarounds.

Paga is fixing access, clearing roadblocks for Nigerians

Oviosu addressed the backlash head-on, acknowledging that payment platforms must balance security with accessibility and that difficulties can arise.

“We’re working with the PayPal team to actively support users who have unresolved issues,” he explained.

Verified users (KYC Level 3) can contact paypalhelp@paga.com for help, with each case reviewed diligently.

He noted that the partnership reflected careful planning and a recognition of Nigeria’s growing digital economy. PayPal’s renewed emphasis on understanding local market needs, along with Paga’s wallet infrastructure and API systems, creates a solid technical foundation to facilitate seamless cross-border transactions on a large scale.

Read also: PayPal launches direct payment in Nigeria in partnership with Paga

Nigerians who earn money internationally, such as freelancers on Upwork or Fiverr, online sellers shipping products abroad, or businesses going global, will benefit from this integration. It removes a significant hurdle. Paga’s 21 million users can now connect with over 400 million PayPal users worldwide while following local regulations.

Oviosu’s message is clear: users who have faced difficulties can now expect dedicated support, while the partnership opens the door for millions of Nigerians to participate in global commerce with fewer hurdles.

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