HKTDC's MarketingPulse & eTailingPulse events unite 1,700+ global experts exploring AI-driven e-commerce growth, brand innovation, and cross-border strategies inHKTDC's MarketingPulse & eTailingPulse events unite 1,700+ global experts exploring AI-driven e-commerce growth, brand innovation, and cross-border strategies in

MarketingPulse and eTailingPulse Conferences Draw Global E-Commerce Leaders to Explore AI-Driven Growth Strategies

2026/03/20 21:13
4 min read
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The Hong Kong Trade Development Council (HKTDC) successfully concluded its MarketingPulse and eTailingPulse conferences at the Hong Kong Convention and Exhibition Centre, attracting more than 1,700 industry professionals from 22 countries and regions. The events focused on the theme ‘Generate New Growth,’ exploring how fresh ideas, new technologies, and bold strategies can power the next wave of momentum in e-commerce and brand marketing.

Sophia Chong, Executive Director of the HKTDC, emphasized that rapid advances in digital technologies are allowing e-commerce to reshape the market landscape, transforming how businesses reach consumers, transact, and scale. The conferences featured 30 thematic sessions with over 85 e-commerce pioneers, brand leaders, marketing experts, and innovative entrepreneurs exploring topics including growth strategies, e-commerce horizons, social media best practices, and crisis management.

Artificial intelligence emerged as a central theme throughout the discussions. Terry Li, Vertical General Manager of Smart Retail at Tencent, noted that AI is redefining digital commerce and that proper integration into enterprise architecture is key to success. Bruce Pan, Cross-border Industry Operations Manager of TikTok Shop US, added that competitive advantage lies not in generating more content faster, but in combining creative direction, product understanding, and emotional storytelling.

The evolution of quick commerce and consumer demand for instant gratification was another significant focus. Patrick Zhang, Senior BD Manager of Amazon Global Selling, pointed out that the next phase of globalization will be defined by how quickly brands can understand local consumer needs and translate data insights into growth. Yatong Qiu, Vice President of Taobao & Tmall Group at Alibaba, highlighted how brands can deploy agile merchandising strategies and speed-oriented approaches to upgrade supply chains. The eTailingPulse website provides additional information about these discussions.

As consumer markets pivot toward experience-driven models, brand leaders emphasized the growing importance of aesthetic intelligence and emotional connection. Pauline Brown, former Chairman of LVMH North America, delivered a presentation on aesthetic intelligence, illustrating how sensory management and design thinking can elevate brand value. ‘While AI enhances efficiency, consumers care about brands creating authentic sensory pleasure,’ Brown said. Haijun Wang, Founder of Atour Lifestyle Holdings, shared his philosophy on weaving lifestyle experiences into brand management, demonstrating how emotional value and authentic customer advocacy are becoming crucial differentiators.

The conferences also explored how brands can connect with younger generations through omnichannel strategies and immersive experiences. JinHee Lee, Chief Operating Officer of South Korea’s Olive Young, shared how the beauty brand leverages seamless omnichannel operations and data-driven marketing to build international competitiveness. Krzysztof Andrzej Kowal, Global Retail Design Director at YSL Beauty, L’Oréal Luxe, discussed transforming physical retail spaces into storytelling canvases through the combination of design, story, and emotion.

Creative content strategies received significant attention, with sessions exploring how culturally resonant content can captivate audiences and amplify brand value. The ‘Meet the celebrity dialogue series’ featured actor and singer-songwriter Louis Cheung, who emphasized the importance of authentic expression. Content creator and MUSE TV founder Maya shared innovative social media promotional tactics, while Stephen Rogers, Group Creative Director at Droga5, explored the relationship between human creativity and artificial intelligence in the session ‘Creativity & AI: Human vs Artificial Mind.’

Beyond the main forums, the events introduced a new ‘e-Commerce Connect’ feature that brought together nearly 30 local and international exhibitors showcasing one-stop e-commerce solutions. The organizer arranged more than 170 one-on-one business matchmaking sessions and curated multiple networking events. Industry professionals can access forum highlights through Video on Demand available until April 19. Additional conference details are available on the MarketingPulse website.

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The post MarketingPulse and eTailingPulse Conferences Draw Global E-Commerce Leaders to Explore AI-Driven Growth Strategies appeared first on citybuzz.

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