Complete Guide to Downloading and Updating the MEXC App (iPhone, Android, and Web)
<div data-page-id="S7aLdUZSkoMPqxxhurAuJxaLs6g" data-lark-html-role="root" data-docx-has-block-data="true"><div style="text-align:left" class="ace-line ace-line old-record-id-doxuslqeRt6c8BjBxhnJStz6Pkw"><span style="font-size: 16px;">This guide explains <strong>how to download, install, and update the MEXC app</strong> for users in Japan.</span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusFGDn3mNPlkFXxWEn1sggKf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ugv0d9NE8oYn3mxPOOFuirO1sNh"><span style="font-size: 16px;">The MEXC app is currently unavailable for direct download from the App Store or Google Play in some regions. However, you can continue using the MEXC app as usual by choosing one of the methods below. Choose the method that best suits your device.</span></div><div class="ace-line ace-line old-record-id-Q4jBdNHjcoyjbXx3jPAuXNOxsUc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HefTdcHBGo09cdx4sfwuXZzesnr"><span style="font-size: 16px;"><strong>Whichever method you choose, your existing MEXC account and assets will remain unchanged.</strong> There is no need to create a new account again.</span></div><div class="ace-line ace-line old-record-id-WtQvdGGsqoV0fWxBCfDuFVQQsIC"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxustqnP522j3sXRIlZhgAqCIc"><strong>1. How to Choose a Method</strong></h2><div class="ace-line ace-line old-record-id-XbmcdQPoIoZQyWxevT3uSQ8msKd"><span style="font-size: 16px;"><br></span></div><div><table class="ace-table" data-ace-table-col-widths="151;293;294" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px;"><colgroup><col width="151"><col width="293"><col width="294"></colgroup><tbody><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusik58DguFSWZREDhzSMtIfc"><strong style="font-size: 16px;">Your Device</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxuskZsm9go6z8VBopT1HYmNjg"><strong style="font-size: 16px;">Method</strong></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusRjDyXrDJA2ppSJ7DluGbYe"><strong style="font-size: 16px;">Recommended For</strong></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxus7bMc3L1nfXWL1AZUhAGx8d"><span style="font-size: 16px;">iPhone</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxus5HFtBFmAQ32tblmW6eswPh"><span style="font-size: 16px;">Change your App Store region to Hong Kong</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusG0occ1gDQ5M4DnOZcex4mb"><span style="font-size: 16px;">Users looking for <strong>the easiest option</strong>. Your iCloud, photos, and other data are not affected.</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxuskMFxxYpNqOu4ILtzJxsj5c"><span style="font-size: 16px;">iPhone</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusSqd4rMrMnHFzEx3xz9dv6g"><span style="font-size: 16px;">Create a new Hong Kong Apple Account</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-G54EdjophoKXoBx5SeAuuhXksBh"><span style="font-size: 16px;">Users who prefer to <strong>keep their current Apple Account settings unchanged</strong>. </span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusxWjJCh4sEZ97nCgM8iGUGc"><span style="font-size: 16px;">iPhone</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusfTFee6vgUyDvSvAyiVaB0b"><span style="font-size: 16px;">Install the app via AltStore PAL</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusHZ2MSddykI49WeyU2eFiYc"><span style="font-size: 16px;">Users with iPhones running <strong>iOS 26.2 or later</strong> through an Apple-approved third-party app marketplace</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxusDsNNAZyxEny7N2Mus5UB6b"><span style="font-size: 16px;">Android</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusaOSzWnfDDustrddAX9W39d"><span style="font-size: 16px;">Download the APK from the official website</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusuxPD8JUYqSRNg0J87iSJSe"><span style="font-size: 16px;">Android users</span></div></td></tr><tr style="height:39px;"><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:center" class="ace-line ace-line old-record-id-doxus8jINtnC2OCOUEkaPJhohHQ"><span style="font-size: 16px;">iPhone / Android / PC</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxuseyeYSnUJJY3bHjClUngGeh"><span style="font-size: 16px;">Access MEXC via the web</span></div></td><td colspan="1" rowspan="1" style="border: 1px solid rgb(222, 224, 227); padding: 8px; vertical-align: middle; font-size: 10pt;"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusjXca2tHXjYOijMfNDJ850f"><span style="font-size: 16px;">Users who want quick access without downloading the app</span></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-Yq4wdREgXoGR80x1loluOJs3sGb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusn3chC9jvVSAEBrOTik0ghb"><strong>2. For iPhone Users</strong></h2><div class="ace-line ace-line old-record-id-TfMhdljSZoQbHAxoZQIurgGqsHh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EShodYV4woHKqxxPpY1uoTLxsVh"><span style="font-size: 16px;">There are three ways to install the MEXC app on iPhone. If you are unsure which method to choose, <strong>Method 1</strong> is recommended as the simplest option.</span></div><div class="heading-3 ace-line old-record-id-JssndgSODoC6l1xgioPuzAIusEB"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxuspQWDZsYrOon8kf7dLUM6RB"><span style="font-size: 16px;">Method 1: Change Your App Store Region to Hong Kong</span></h3><div class="ace-line ace-line old-record-id-TILwdqdNSo5LgVxTFa1ul8XIsoh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxuszi3i5I2mLrC1O5NUQQLNjf"><span style="font-size: 16px;">Keep using your current Apple Account and change your App Store Country/Region setting to Hong Kong to download the MEXC app. The process can be completed directly in the App Store. Your iCloud, photos, and other personal data will not be affected. You can switch your App Store region back to Japan at any time by following the same steps.</span></div><div class="ace-line ace-line old-record-id-HwkAdQcbtobUeixJaaUuV9atsaf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusbMX24ew9LBYFcrVDc0ffuf"><span style="font-size: 16px;">See the guide here: <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-changing-your-app-store-region-to-hong-kong-iphone-430181398928060416">How to Install the MEXC App by Changing Your App Store Region to Hong Kong (iPhone)</a></span></div><div class="ace-line ace-line old-record-id-JfOudEypAoDIDexbpB0uSbaDs9f"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusrLmapWo3rpZzjWkCJxdp1W"><span style="font-size: 16px;">Method 2: Create a New Hong Kong Apple Account</span></h3><div class="ace-line ace-line old-record-id-Chbsddf2Vo7DB9xHQd9u8aQ2sIc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BIuydtZTlok3zzxlb3suPusQsUc"><span style="font-size: 16px;">Create a separate Hong Kong Apple Account specifically for downloading the MEXC app. <strong>Your existing Apple Account, iCloud, photos, contacts, and other data will remain unchanged</strong>. A Hong Kong phone number or credit card is not required.</span></div><div class="ace-line ace-line old-record-id-Ui1LdgslXouJ6Ax0tM1u7JSYs0b"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxuscLVI4SJXFAp3eIXt9cLISd"><span style="font-size: 16px;">See the guide here: <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-creating-a-new-hong-kong-apple-account-430201009748730880">How to Install the MEXC App by Creating a New Hong Kong Apple Account</a></span></div><div class="ace-line ace-line old-record-id-HEK3dBJVqoq93gxcfRnuuGZzsmh"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxus8rH5JeerzQv0HCI7s3jWff"><span style="font-size: 16px;">Method 3: Install via AltStore PAL</span></h3><div class="ace-line ace-line old-record-id-RwtPdAhjhofmA9x0qZruYE7Cs0d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QbL1ddhqRosrbhxH2nvu2toVskf"><span style="font-size: 16px;">AltStore PAL is an Apple-approved third-party app marketplace available in Japan under the <strong>Mobile</strong> <strong>Software Competition Promotion Act (</strong><strong>MSCA</strong><strong>)</strong>. To use this method, your iPhone must be running <strong>iOS 26.2 or later</strong> and <strong>located in Japan</strong>. You can check your iOS version under <strong>Settings</strong> → <strong>General</strong> → <strong>About</strong>.</span></div><div class="ace-line ace-line old-record-id-MtBEd0q7JosmkYxPjsiu4M81sWe"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxus0CG2449nftqCanoxSTfoWe"><span style="font-size: 16px;">See the guide here: <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-via-altstore-pal-282499566929605632">How to Install the MEXC App via AltStore PAL</a></span></div><div class="ace-line ace-line old-record-id-YLgEd2bX6oBcrvxe6emuq8c3ske"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusROz6eiprROFfeXz1ELUKAb"><strong>3. For Android Users</strong></h2><div class="ace-line ace-line old-record-id-Gd4Sd5w7UoS4CIxGlWuulMphsjg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GuVtdFKiyoK48mxHRpgu2b0nsvf"><span style="font-size: 16px;">Android users can download the MEXC <strong>APK file</strong> directly from the official MEXC website and install it on their devices.</span></div><div class="ace-line ace-line old-record-id-FE3ldGZUzo4jFXxgEjLuBvESs3e"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxuscL2z6u5DF5ynOgMqzCyJvf"><span style="font-size: 16px;">See the guide here: <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-via-apk-android-430210140849202176">How to Install the MEXC App via APK from the Official Website (Android)</a></span></div><div class="ace-line ace-line old-record-id-NHh8dnvsko8BP9xYY42uQyoosod"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusQEcFXdsvJjJA8mmm8mkcDv"><strong>4. Access MEXC Without Installing the App (Web Version)</strong></h2><div class="ace-line ace-line old-record-id-Xk1cdmiefoACRGxooSvu2qjAsCc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QNlOdUqxWoszLQxSKuKu4wGjsPg"><span style="font-size: 16px;">You can access MEXC through a <strong>browser</strong> on your smartphone or computer without installing the app. Add the web page shortcut to your home screen for a more app-like experience.</span></div><div class="ace-line ace-line old-record-id-VUGFdMOGNoqqmhxkvLNuQ0UdsKb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxuswI1wVqiRpsDJeLEVeGd77n"><span style="font-size: 16px;">See the guide here: <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-use-mexc-on-the-web-without-installing-the-app-430218601934775296">How to Use MEXC on the Web Without Installing the App</a></span></div><div class="ace-line ace-line old-record-id-MIHad0O1To4ywmxBb8IuhBQUs0c"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusJhDafUMtNrWGtxRkbCQEee"><strong>5. How to Update the App</strong></h2><div class="ace-line ace-line old-record-id-DkKgdhcoxoa6SoxYpd9uwBFXsdc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxuskoXYco72icpLJqA0wrwhGb"><span style="font-size: 16px;">The update process depends on how you installed the MEXC app.</span></div><div class="ace-line ace-line old-record-id-MJPCdX5NUoV4GSxAANHuKm5zsPg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusS80PbtWh5ZsspWcjrrIRag"><span style="font-size: 16px;"><strong>Method 1 (region changed to Hong Kong):</strong> Update the app from the App Store while your region is set to <strong>Hong Kong</strong>. If you need to update apps available only in the Japanese App Store, such as banking or payment apps, temporarily switch your region back to Japan.</span></div><div class="ace-line ace-line old-record-id-AXYUdhSuYoEX4lx7Weju4YIwsOh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusMif6Ye1xBJOGVv6ndQrZGg"><span style="font-size: 16px;"><strong>Method 2 (new Hong Kong Apple </strong><strong>Account</strong><strong>):</strong>Update the app while signed in to the App Store with your Hong Kong Apple Account.</span></div><div class="ace-line ace-line old-record-id-VkgOdyfBcoA6YUx3bXauJ0WnsAd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusX0pIJ4WjqUZwj4ZVrLWlkb"><span style="font-size: 16px;"><strong>Method 3 (AltStore PAL):</strong> Update the app from the <strong>My Apps</strong> section in the AltStore PAL app.</span></div><div class="ace-line ace-line old-record-id-AZsndiwlPo0eRexxAzfuqdYmszd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxus6Ul3YAPSCLITGmoWXOkLXc"><span style="font-size: 16px;"><strong>Android (APK):</strong> Follow the in-app update instructions or download and install the latest APK version from the official MEXC website.</span></div><div class="ace-line ace-line old-record-id-ZZKNdEgdjoeMDtxXhHEu9JFss2d"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxus55Bj9WjL7nyjM8dRC4yRYg"><strong>6. FAQ</strong></h2><div class="ace-line ace-line old-record-id-ZZKtdFi5UoRNpfxsratuQnRpsSh"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusQQk0qBou1y3ua5DRS7QUXf"><span style="font-size: 16px;">6.1 Do I need to create a new MEXC account?</span></h3><div class="ace-line ace-line old-record-id-Dl3ndi9bpom9BTxzY1yujZhTsqe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-IKqZdIbt2oDKSVxO9PduUnhesFb"><span style="font-size: 16px;">No. Regardless of the installation method, you can log in with y<strong>our existing MEXC account</strong>.</span></div><div class="ace-line ace-line old-record-id-EAYjdfwlKoO5PgxR3qxuvrHjs9g"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxushy7pN9idyeqMBJ7O30RrSc"><span style="font-size: 16px;">6.2 Is there any cost?</span></h3><div class="ace-line ace-line old-record-id-ZDDnd0DZyoIwyxx261tubVBCsvh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusxx5kQHzpO5N9VQP9PcUBDh"><span style="font-size: 16px;">No. All methods are free, and no purchases or additional charges are required.</span></div><div class="ace-line ace-line old-record-id-HCXiddmaLo731yx4jRguTzWcszc"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxuse2ikPVhoptINMrex8a5pih"><span style="font-size: 16px;">6.3 Is the app the same regardless of the installation method?</span></h3><div class="ace-line ace-line old-record-id-DbJhdIgOzobgI6x6r2buar3asPf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PjrZdRgOToY04oxJLcpusVeFsRe"><span style="font-size: 16px;">Yes. The MEXC app provides the same experience regardless of how it is installed. For security reasons, only download the app from <strong>the official </strong><strong><a data-lark-is-custom="true" href="http://mexc.com">MEXC website</a></strong><strong> or the official channels listed in this guide</strong>.</span></div><div class="ace-line ace-line old-record-id-KOWnd30QfoCnZOxCWqjuuSlZsRf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZVL6dkBT1okHY3xrwvDuTrDIsBe"><span style="font-size: 16px;">If you encounter any issues during installation, visit the <a data-lark-is-custom="true" href="https://www.mexc.com/support">MEXC Help Center</a> or contact the <a data-lark-is-custom="true" href="https://t.me/MEXCJapan">official MEXC community</a> for support.</span></div><div class="ace-line ace-line old-record-id-P3tvdW0FmoXSX0xc3c7uvtphsjh"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusirY30O9ZBaXUo9Uo0qISEf"><span style="font-size: 16px;">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-doxusyOXuuDEQ5bIyLM2lR828zq" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-changing-your-app-store-region-to-hong-kong-iphone-430181398928060416" style="font-size: 16px;">How to Install the MEXC App by Changing Your App Store Region to Hong Kong (iPhone)</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusOhe5TLFo49JApdYtMBrzxF" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-creating-a-new-hong-kong-apple-account-430201009748730880" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App by Creating a New Hong Kong Apple Account</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxust4yWKuH6VzwiDoRsxfMkGg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-via-altstore-pal-282499566929605632" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App via AltStore PAL</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusUnOlK21cIztQZAggaU0uY5" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-via-apk-android-430210140849202176" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App via APK from the Official Website (Android)</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusptnJr2q3tAu1LhkZ5PX96e" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-use-mexc-on-the-web-without-installing-the-app-430218601934775296" data-lark-is-custom="true" style="font-size: 16px;">How to Use MEXC on the Web Without Installing the App</a></div></li></ul></div>
How to Install the MEXC App by Changing Your App Store Region to Hong Kong (iPhone)
<div data-page-id="XhWhd87JUoOZQqxfZp2uuRnGsYe" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-QBqydwS7po8Zm3xpVPouWFxYshe"><span style="font-size: 16px;">This guide explains how to download and install the MEXC app on iPhone <strong>using the App Store</strong> by changing your Apple Account country or region to Hong Kong.</span></div><div class="ace-line ace-line old-record-id-Q6Q1dXVMXoa13JxSPfZum4I1s2c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-O7Eid7CLPomNEox55asudMODsWf"><span style="font-size: 16px;">In some regions, the MEXC app is no longer available for direct download from the App Store. By changing your App Store region to Hong Kong, you can download and update the MEXC app as usual. Changing your region is <strong>an official process provided by Apple</strong> (see the reference link at the end of this article). No app purchases or additional charges are required, and your existing MEXC account can be used without any changes.</span></div><div class="ace-line ace-line old-record-id-S5iTd8DWForsijxGXSNu9uvhsPh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JnCJdxEfDouYDIxPBC1ujVddscb"><span style="font-size: 16px;">If you prefer not to change the settings of your current Apple Account or iCloud, you can also create a new Hong Kong Apple Account instead: <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-creating-a-new-hong-kong-apple-account-430201009748730880">How to Install the MEXC App by Creating a New Hong Kong Apple Account</a></span></div><div class="ace-line ace-line old-record-id-VtmwdNoWwopC17xeg3nuyVfBsW9"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusPPdmw4LSd4ijOoZrruuIul"><strong>1. Before Changing Your Region</strong></h2><div class="ace-line ace-line old-record-id-AS92dZUOGojvlkxLCvmuphS9s5b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HLVOdQ7JIow5sjxknG3uWzwcskh"><span style="font-size: 16px;"><strong>Most users can change their region immediately</strong>. You only need to complete additional steps beforehand if any of the following apply:</span></div><div class="ace-line ace-line old-record-id-Z1xJdQXmGo9xRwxxe60ukwaFsme"><span style="font-size: 16px;"><br></span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-doxus0YnvIfRd1MTZ4Q5KwFji7g" data-list="bullet"><div><span style="font-size: 16px;"><strong>You have an App Store balance (Apple Account balance):</strong> Use the remaining balance before changing your region. Apple does not allow region changes while a balance remains. </span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusioxBvF177lVlJsbhR8ZU4c" data-list="bullet"><div><span style="font-size: 16px;"><strong>You have active subscriptions:</strong> Some subscriptions may prevent a region change while they are active. If prompted, follow the on-screen instructions to cancel them. You can check your subscriptions under <strong>Settings</strong> → your name at the top → <strong>Subscriptions</strong>.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusQZKPKwEz9NwRSjVlpidC5e" data-list="bullet"><div><span style="font-size: 16px;"><strong>You are part of a Family Sharing group:</strong> You may be unable to change your region. In this case, create a new Hong Kong Apple Account instead. Your current Family Sharing setup will remain unchanged: <a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-creating-a-new-hong-kong-apple-account-430201009748730880" data-lark-is-custom="true">How to Install the MEXC App by Creating a New Hong Kong Apple Account</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusDEM1MRZcXhwVRbj6jsoj0d" data-list="bullet"><div><span style="font-size: 16px;"><strong>You have pre-orders, movie rentals, or season passes:</strong> Wait until they are completed or expire before changing your region.</span></div></li></ul><div class="ace-line ace-line old-record-id-RlCxd0EWcoSA2ZxvrC6ujXpmstl"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BJWjdyJ5joxIKvxy6mCusaEVsRe"><span style="font-size: 16px;">If you are unsure whether any of these apply, you can proceed with the steps below. If something prevents the change, Apple will display the relevant message during the process.</span></div><div class="ace-line ace-line old-record-id-IeMGd7JyaoqxtsxxqUnuaJoGsV4"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MI8Ld13s2o01Dgx4QqjuYFDmssf"><span style="font-size: 16px;"><strong>Your iCloud data is separate from your App Store region. Changing your region will not affect the apps, photos, or contacts currently stored on your iPhone</strong>. You can <strong>switch your region back to Japan at any time using the same steps.</strong></span></div><div class="ace-line ace-line old-record-id-OvTddHjENo3whix1rI2u1P8kstc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusmnMsodl48TE28rbEeFbrpb"><strong>2. Installation Guide</strong></h2><div class="ace-line ace-line old-record-id-W6FQdzfZkohVdQxBWhNuyAzYsFb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxus3duGirVjIc23PzEQ9Nb5uh"><span style="font-size: 16px;">Step 1: Open the App Store and tap your account icon</span></h3><div class="ace-line ace-line old-record-id-CIP2dM9MuodLnFxY5blugOKYswW"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxus8pJXVu3I5wut4xPCKFPsYe"><span style="font-size: 16px;">Open the <strong>App Store</strong> on your iPhone and tap the <strong>account icon</strong> in the top-right corner.</span></div><div class="ace-line ace-line old-record-id-HAVidoz3zosiXJx0eBhuRXgfsue"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"700c33b6-a31c-4625-bcee-f16c9ab021d2","height":1909,"width":919,"currHeight":1909,"currWidth":919,"natrualHeight":1909,"natrualWidth":919,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FIG7tbWLHJoKO17x6dXeuVvW5sVg%2F%3Fpreview_type%3D16","file_token":"IG7tbWLHJoKO17x6dXeuVvW5sVg","image_type":"image/png","size":1415833,"comments":[]}]}" class="image-uploaded gallery old-record-id-Kb1wdQXu9oxGoExJmGnuuQwEsCd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803170324917G5I2hytvVkzSYa.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJJRzd0YldMSEpvS08xN3g2ZFhldVZ2VzVzVmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiS2Ixd2RRWHU5b3hHb0V4Sm1HbnV1UXdFc0NkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9JRzd0YldMSEpvS08xN3g2ZFhldVZ2VzVzVmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/IG7tbWLHJoKO17x6dXeuVvW5sVg/?mount_node_token=Kb1wdQXu9oxGoExJmGnuuQwEsCd&mount_point=docx_image" data-width="919" data-height="1909" data-lark-image-uri="drivetoken://IG7tbWLHJoKO17x6dXeuVvW5sVg" data-lark-image-width="919" data-lark-image-height="1909" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-OuCBdG3Xkov0yGxkUcAu6Offsqh"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusjsv28EDMtt5Lrk8RAiCtFh"><span style="font-size: 16px;">Step 2: Tap your name at the top</span></h3><div class="ace-line ace-line old-record-id-PjPrdPv3JoLsVWxmMLUuOURlsxz"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusBXoB8vaTBGNz4KdnIomZ1f"><span style="font-size: 16px;">On the Account page, tap the row showing <strong>your name and email address</strong>.</span></div><div class="ace-line ace-line old-record-id-CCexdwE97oAN7CxdTPQufNyaseb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4eb79505-e2da-411f-a538-a0fb221b936d","height":1902,"width":919,"currHeight":1902,"currWidth":919,"natrualHeight":1902,"natrualWidth":919,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWaY4bJfodoNm6wxbmWwuNxV8sbe%2F%3Fpreview_type%3D16","file_token":"WaY4bJfodoNm6wxbmWwuNxV8sbe","image_type":"image/png","size":458112,"comments":[]}]}" class="image-uploaded gallery old-record-id-SLALdVtlRoQrIPxe0X4u5TTksif"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608031703232374CNF84CTBbDSQZ.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXYVk0Ykpmb2RvTm02d3hibVd3dU54VjhzYmUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU0xBTGRWdGxSb1FySVB4ZTBYNHU1VFRrc2lmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XYVk0Ykpmb2RvTm02d3hibVd3dU54VjhzYmUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WaY4bJfodoNm6wxbmWwuNxV8sbe/?mount_node_token=SLALdVtlRoQrIPxe0X4u5TTksif&mount_point=docx_image" data-width="919" data-height="1902" data-lark-image-uri="drivetoken://WaY4bJfodoNm6wxbmWwuNxV8sbe" data-lark-image-width="919" data-lark-image-height="1902" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-MKUkd76vSo39fTxT7stu1k5Vsrs"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusaKQJkPAiKKj3wQtCzJixfg"><span style="font-size: 16px;">Step 3: Tap <strong>Country/Region</strong></span></h3><div class="ace-line ace-line old-record-id-Mkiedwd90oneSzxbYs1uE5J2sGh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EHendkQWjoyWHWxjBrlucHKas9b"><span style="font-size: 16px;">On the Account Settings page, tap <strong>Country/Region</strong> (currently shown as "Japan").</span></div><div class="ace-line ace-line old-record-id-YtoQd3qR2oHiW4xE7aZuqjxXsYF"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"461f537b-c6da-4991-acf8-1deda912abb1","height":1905,"width":919,"currHeight":1905,"currWidth":919,"natrualHeight":1905,"natrualWidth":919,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FE0Ubbc68woHWt3xgCKauAd9assd%2F%3Fpreview_type%3D16","file_token":"E0Ubbc68woHWt3xgCKauAd9assd","image_type":"image/png","size":326739,"comments":[]}]}" class="image-uploaded gallery old-record-id-OlR1dacGHoZFdzxLK7NuiXhNsWc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803170323147Zmo01Lq7x2Pwhv.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJFMFViYmM2OHdvSFd0M3hnQ0thdUFkOWFzc2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiT2xSMWRhY0dIb1pGZHp4TEs3TnVpWGhOc1djIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9FMFViYmM2OHdvSFd0M3hnQ0thdUFkOWFzc2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/E0Ubbc68woHWt3xgCKauAd9assd/?mount_node_token=OlR1dacGHoZFdzxLK7NuiXhNsWc&mount_point=docx_image" data-width="919" data-height="1905" data-lark-image-uri="drivetoken://E0Ubbc68woHWt3xgCKauAd9assd" data-lark-image-width="919" data-lark-image-height="1905" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-EaJGdFtRZooBjFxHvjhuD3d5sNh"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusTjtQVS4igdvVtHVnTNacEf"><span style="font-size: 16px;">Step 4: Tap <strong>Continue </strong></span></h3><div class="ace-line ace-line old-record-id-FZjadNR8JoOVTWxrQW5uhTmWsJd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-I6XKd1GRzojbSLxwPwquO96HsZb"><span style="font-size: 16px;">On the confirmation page, review the information and tap <strong>Continue</strong>.</span></div><div class="ace-line ace-line old-record-id-Cv3FdyxRkoQtkAx19ZBupQd9sMb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3746bda2-db13-49fe-9437-e54333578f54","height":1902,"width":919,"currHeight":1902,"currWidth":919,"natrualHeight":1902,"natrualWidth":919,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FWFfJbMdkRocH6BxoOQmuEjYesmP%2F%3Fpreview_type%3D16","file_token":"WFfJbMdkRocH6BxoOQmuEjYesmP","image_type":"image/png","size":408922,"comments":[]}]}" class="image-uploaded gallery old-record-id-MgrldKMkAoyzbMxC47nuhwq5sid"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608031703232498PjHfNq24cNxPE.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJXRmZKYk1ka1JvY0g2QnhvT1FtdUVqWWVzbVAiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTWdybGRLTWtBb3l6Yk14QzQ3bnVod3E1c2lkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9XRmZKYk1ka1JvY0g2QnhvT1FtdUVqWWVzbVAvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/WFfJbMdkRocH6BxoOQmuEjYesmP/?mount_node_token=MgrldKMkAoyzbMxC47nuhwq5sid&mount_point=docx_image" data-width="919" data-height="1902" data-lark-image-uri="drivetoken://WFfJbMdkRocH6BxoOQmuEjYesmP" data-lark-image-width="919" data-lark-image-height="1902" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-NgCkdTeRloWRI4xMnZiulkYnsQg"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusiRrAuqe4h1RONDgOFna2rf"><span style="font-size: 16px;">Step 5: Select Hong Kong</span></h3><div class="ace-line ace-line old-record-id-Z9CVd5vwGozFZHxvTrzuOnZPsR0"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusu8WzFAnhxQO60PobZPGXdh"><span style="font-size: 16px;">Search for "Hong Kong" at the bottom, then select <strong>Hong Kong</strong>.</span></div><div class="ace-line ace-line old-record-id-PP4JduH9Doo6TQxDfkFu2FTJsJg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f666ce36-eec1-4296-944d-53d313323009","height":1895,"width":919,"currHeight":1895,"currWidth":919,"natrualHeight":1895,"natrualWidth":919,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FL1G9b59jwokxpExSrMBuKxGwsHe%2F%3Fpreview_type%3D16","file_token":"L1G9b59jwokxpExSrMBuKxGwsHe","image_type":"image/png","size":130867,"comments":[]}]}" class="image-uploaded gallery old-record-id-YGAXd6OfCogOryx2QyBuwiHMsje"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608031703230815mLATHMJSyxCy0.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMMUc5YjU5andva3hwRXhTck1CdUt4R3dzSGUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWUdBWGQ2T2ZDb2dPcnl4MlF5QnV3aUhNc2plIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MMUc5YjU5andva3hwRXhTck1CdUt4R3dzSGUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/L1G9b59jwokxpExSrMBuKxGwsHe/?mount_node_token=YGAXd6OfCogOryx2QyBuwiHMsje&mount_point=docx_image" data-width="919" data-height="1895" data-lark-image-uri="drivetoken://L1G9b59jwokxpExSrMBuKxGwsHe" data-lark-image-width="919" data-lark-image-height="1895" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-GrKmdxxtaoQooIxCiIWuIoRZsrd"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusRsZjiteV8hEHpOsGbZuNRx"><span style="font-size: 16px;">Step 6: Agree to the terms and conditions</span></h3><div class="ace-line ace-line old-record-id-XB6ld8f5ao4sVsxGGPuuInKQshb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NFbjdiXaior5yTxl4Y5umKMasGd"><span style="font-size: 16px;">Review the <strong>Apple Media Services Terms and Conditions</strong>, then tap <strong>Agree</strong>. You may need to tap <strong>Agree</strong> again to confirm.</span></div><div class="ace-line ace-line old-record-id-R8kkdFv02oD5r6xt9GZusqjbs1d"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"66eb6c1b-17f5-44ff-bd4e-a38cdbbc08b9","height":1899,"width":919,"currHeight":1899,"currWidth":919,"natrualHeight":1899,"natrualWidth":919,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCQnybiiDdoiPp4xNtXSuPII5sXf%2F%3Fpreview_type%3D16","file_token":"CQnybiiDdoiPp4xNtXSuPII5sXf","image_type":"image/png","size":512056,"comments":[]}]}" class="image-uploaded gallery old-record-id-ZHa7dFfSioUsmpxDpoPuZ3RhsIh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803170323801VejFDWZcJv8DM7.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDUW55YmlpRGRvaVBwNHhOdFhTdVBJSTVzWGYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWkhhN2RGZlNpb1VzbXB4RHBvUHVaM1Joc0loIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DUW55YmlpRGRvaVBwNHhOdFhTdVBJSTVzWGYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CQnybiiDdoiPp4xNtXSuPII5sXf/?mount_node_token=ZHa7dFfSioUsmpxDpoPuZ3RhsIh&mount_point=docx_image" data-width="919" data-height="1899" data-lark-image-uri="drivetoken://CQnybiiDdoiPp4xNtXSuPII5sXf" data-lark-image-width="919" data-lark-image-height="1899" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-PH70dGJR4oZglnxuT5huG9CFsvh"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxuspfoBAsRPVomYNyfEVvsYNe"><span style="font-size: 16px;">Step 7: Select <strong>None</strong> as the payment method and tap <strong>Done</strong></span></h3><div class="ace-line ace-line old-record-id-Ids4dtvybo9mdlxtG18uRTEGsif"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusnjs0taaa6Qeos05tlspQJe"><span style="font-size: 16px;">On the payment method page, select <strong>None</strong>. No payment will be charged.</span></div><div class="ace-line ace-line old-record-id-Oz8Pd3dCsoy53fxSrwLuiFals0g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LlzZd0DxQoXeUkxROG5uLF87s3g"><span style="font-size: 16px;">After this step, the App Store interface will <strong>switch to Traditional Chinese</strong>. This is expected and means your region has been changed to Hong Kong.</span></div><div class="ace-line ace-line old-record-id-R4qAdfHmloPxjuxfMY4umM33s4d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-F0C8dSOFKojD2rxT9IbuHJjbsqc"><span style="font-size: 16px;">For reference:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-FeLedWhiRoMMGkxHp8ZuNoIws5d" data-list="bullet"><div><span style="font-size: 16px;">街道 = Street address</span></div></li><li class="ace-line ace-line old-record-id-E4bIdGw9mo7Qkqxsqw2u807vsue" data-list="bullet"><div><span style="font-size: 16px;">必填 = Required</span></div></li><li class="ace-line ace-line old-record-id-KPaqdmpHWomgEBx9B1Eu9lLnsSc" data-list="bullet"><div><span style="font-size: 16px;">可選填 = Optional</span></div></li></ul><div class="ace-line ace-line old-record-id-Vcp2dd15Zos8EVxdz3DuDEDasUg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XuPJdv5FpoGkNSxjBcHueH7ysLe"><span style="font-size: 16px;">For the billing address field (街道), enter a <strong>Hong Kong address</strong>. It does not need to be your own address. You can search for a hotel in Hong Kong on Google Maps and use the listed address.</span></div><div class="ace-line ace-line old-record-id-WT29dxBJGohfk9xhRJEuJxmcsfd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Xbl1dnHJPoV3qNxxCQjuutaispd"><span style="font-size: 16px;">If a postal code field appears, you can leave it blank because Hong Kong does not use postal codes.</span></div><div class="ace-line ace-line old-record-id-Zw0OdVWP9oD2IvxIGUguoyGVsOe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZnVNdhYPhoeohHx0y0Oul7YysCc"><span style="font-size: 16px;">This address is only used by Apple to <strong>verify your region</strong>. It is not used for billing or mail, and no charges can occur because the payment method is set to <strong>None</strong>.</span></div><div class="ace-line ace-line old-record-id-TYSTdQs1eoM4rAxA4u0ufRgNspg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NzEIdrspIoO6fkxoaAguzL08s1e"><span style="font-size: 16px;">Tap <strong>Done</strong> in the top-right corner to complete the process. If you exit before tapping <strong>Done</strong>, the changes will not be saved.</span></div><div class="ace-line ace-line old-record-id-FLsXdOgxTo5fhVx4bINuT0QXspd"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b5f6c7f6-6871-4833-8e17-fbbe1e38f216","height":1899,"width":919,"currHeight":1899,"currWidth":919,"natrualHeight":1899,"natrualWidth":919,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FRFUdbrWYOoVv3WxyWPAuQlKysYc%2F%3Fpreview_type%3D16","file_token":"RFUdbrWYOoVv3WxyWPAuQlKysYc","image_type":"image/png","size":259400,"comments":[]}]}" class="image-uploaded gallery old-record-id-FxgBdaQmWopbz4xCIo2uo7i1srb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803170323553735tECtBEvzINO.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJSRlVkYnJXWU9vVnYzV3h5V1BBdVFsS3lzWWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRnhnQmRhUW1Xb3BiejR4Q0lvMnVvN2kxc3JiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9SRlVkYnJXWU9vVnYzV3h5V1BBdVFsS3lzWWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/RFUdbrWYOoVv3WxyWPAuQlKysYc/?mount_node_token=FxgBdaQmWopbz4xCIo2uo7i1srb&mount_point=docx_image" data-width="919" data-height="1899" data-lark-image-uri="drivetoken://RFUdbrWYOoVv3WxyWPAuQlKysYc" data-lark-image-width="919" data-lark-image-height="1899" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-CYnnd3w1For934xhuMGubZKssKe"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusCeWOhEa8mY0bZusaC9aBQb"><div><h3 class="heading-3"><span style="font-size: 16px;">Step 8: Download the MEXC app from the App Store</span></h3><div><div class="ace-line ace-line old-record-id-UjebdQtb3oTA1VxyIT8usm0ZsFd"><span style="font-size: 16px;"><br></span></div></div></div></div><div class="ace-line ace-line old-record-id-CVzadwBrFokF5Sx8dieu3wAqsag"><div><div><span style="font-size: 16px;">After the region change is complete, search for "<strong>MEXC</strong>" in the App Store and download the app. Since the store interface is now displayed in Traditional Chinese, the download button will appear as <strong>取得</strong>, which means "Get".</span></div><div><div class="ace-line ace-line old-record-id-Pj7ddiq0FofvXWxO2u4umaOSsmU"><span style="font-size: 16px;"><br></span></div></div></div></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a9a0861a-674a-4733-806b-39d0657c2b8a","height":1582,"width":742,"currHeight":1582,"currWidth":742,"natrualHeight":1582,"natrualWidth":742,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFiKhbUkE0ol7WOxjdBFuN9ESsXQ%2F%3Fpreview_type%3D16","file_token":"FiKhbUkE0ol7WOxjdBFuN9ESsXQ","image_type":"image/png","size":474007,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxuswgB9Xj432IH0CeKFAF5s1c"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803170323703SxgY5Bp6dXTYua.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGaUtoYlVrRTBvbDdXT3hqZEJGdU45RVNzWFEiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXN3Z0I5WGo0MzJJSDBDZUtGQUY1czFjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GaUtoYlVrRTBvbDdXT3hqZEJGdU45RVNzWFEvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FiKhbUkE0ol7WOxjdBFuN9ESsXQ/?mount_node_token=doxuswgB9Xj432IH0CeKFAF5s1c&mount_point=docx_image" data-width="742" data-height="1582" data-lark-image-uri="drivetoken://FiKhbUkE0ol7WOxjdBFuN9ESsXQ" data-lark-image-width="742" data-lark-image-height="1582" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-ZmK7dlxrQoIXB8xV25auqmPAsSe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EdbldT0QGovSB1xyoh0uYaMEsub"><span style="font-size: 16px;">If you encounter any issues during installation, visit the <a data-lark-is-custom="true" href="https://www.mexc.com/support">MEXC Help Center</a> or contact the <a data-lark-is-custom="true" href="https://t.me/MEXCJapan">official MEXC community</a> for support.</span></div><div class="ace-line ace-line old-record-id-AKSvdFYSboI5DbxoGbXuOe5fsbf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxus8nW7Z4e3vM090b1n8SMzbf"><strong>3. FAQ</strong></h2><div class="ace-line ace-line old-record-id-PDEzdR6cXotgS4xwZczuCeYisog"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxus8ujrLXasG7IPX91ePBNuTy"><span style="font-size: 16px;">3.1 How do I switch back to Japan?</span></h3><div class="ace-line ace-line old-record-id-UAOfdDgFpoH5UFxMWmouv52nskv"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UFTUddUc3ooyWsxvZuXufiSJsPZ"><span style="font-size: 16px;">Follow the same steps:</span></div><div class="ace-line ace-line old-record-id-Wde2drFXDoE49qxpRa9udR0asHf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PZt2dMLEUoeu1Ux3LoYuTMvUs3e"><span style="font-size: 16px;">Go to App Store → account icon → your name → <strong>Country/Region</strong></span></div><div class="ace-line ace-line old-record-id-AZSOdMQ2Jop9iaxbUIKunbNzsKd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EOS3dSDxVowletxBWTUujQjnsiy"><span style="font-size: 16px;">Select Japan and complete the same process. You may need to set your payment method and billing address (Japanese address) again.</span></div><div class="ace-line ace-line old-record-id-TSv2dlxAkoxOlKxRYYcu6Bp2sXT"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KJj5dbKdyoTPcMxaFRhu7yN3sIA"><span style="font-size: 16px;">The MEXC app you downloaded will continue to work normally.</span></div><div class="ace-line ace-line old-record-id-TbOMdFLM1oCfsqxLzJEurBtEsaf"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusGngH0uBwQgfxIGcET6sUIf"><span style="font-size: 16px;">3.2 How do I update the MEXC app?</span></h3><div class="ace-line ace-line old-record-id-ULtFdoOZWoWrZyxqR0iut2mPshg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DVrhdYd0doXkSSxiSDDuDc82sE2"><span style="font-size: 16px;">Update the app from the App Store while your region is set to <strong>Hong Kong</strong>.</span></div><div class="ace-line ace-line old-record-id-XjQqd5T3Qo5TwjxMS5NuxSj1svh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-H6Zud8pEBoUXPCxdkmCue82zsKc"><span style="font-size: 16px;">If you need to update apps that are only available in the Japanese App Store, such as banking or payment apps, temporarily switch your region back to <strong>Japan</strong> first.</span></div><div class="ace-line ace-line old-record-id-XfX6dIJJ3oQ73fxmx8suTlyKsfc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-D11Kd1IQSoSuLxxP4SVupcTKsNh"><span style="font-size: 16px;">If you use MEXC regularly, keeping your region set to Hong Kong may be more convenient.</span></div><div class="ace-line ace-line old-record-id-QIiMdrN20oRK83xLg6WuKCIzsed"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusL4jaFGuj29eqbQupMWEHqb"><span style="font-size: 16px;">3.3 What if I select Hong Kong but cannot complete the change?</span></h3><div class="ace-line ace-line old-record-id-V2zJdL7aQoWL73xXGvpux01ysHg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Z5CbdIe1no64D5xK82hu7zJrsCg"><span style="font-size: 16px;">Check the following:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZY0LdCZxnoTenZxrPeFuBUwusgd" data-list="bullet"><div><span style="font-size: 16px;">Whether you have an App Store balance remaining</span></div></li><li class="ace-line ace-line old-record-id-W5xmdUHtsoV9I7xLBzPukVJmsbf" data-list="bullet"><div><span style="font-size: 16px;">Whether any active subscriptions need to be canceled</span></div></li><li class="ace-line ace-line old-record-id-EhYad7CGOoldOExRZGhueAW5sAe" data-list="bullet"><div><span style="font-size: 16px;">Whether you are part of a Family Sharing group</span></div></li></ul><div class="ace-line ace-line old-record-id-Ltc9dbTkFoIGK6xaTrFuGkmiswf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KP0Dd4ewool8W1xrgrduY6LRsBB"><span style="font-size: 16px;">If your remaining balance is too small to use, contact Apple Support.</span></div><div class="ace-line ace-line old-record-id-UNBLdS8Uuoh3eSxOwzOufyM3sSd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LQ4ydBzKyoxgzkxTTu1uvVRSsfe"><span style="font-size: 16px;">If you cannot complete the change on your iPhone, you can also change your region through a browser at account.apple.com: <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-changing-your-app-store-region-to-hong-kong-via-browser-430190658877550592">How to Install the MEXC App by Changing Your App Store Region to Hong Kong via Browser</a></span></div><div class="ace-line ace-line old-record-id-GRWOdm5LlodcEWxKKqCuLu5bsRf"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusb8Uv5NuwcriEiijr4aQJzg"><span style="font-size: 16px;">3.4 Do I need to create a new MEXC account?</span></h3><div class="ace-line ace-line old-record-id-DEjYdiLXMoxTsTx338RuYHMiskg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusHbfNTHruTnQiLqgnr3g3gB"><span style="font-size: 16px;">No. Simply log in with your existing MEXC account.</span></div><div class="ace-line ace-line old-record-id-QmfhdfHBlopdRLxi1POuJIfhsFh"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxus11n4NsybCuFdRLPnQNzgFh"><span style="font-size: 16px;">3.5 Does it cost anything? Do I need a Hong Kong phone number or credit card?</span></h3><div class="ace-line ace-line old-record-id-FmXSd8LWGoiZklx1xOauue4jsdc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusMEyhVatF3gawaB6RolsOQc"><span style="font-size: 16px;">No. Select <strong>None</strong> as the payment method to avoid any charges. A Hong Kong phone number or credit card is not required.</span></div><div class="ace-line ace-line old-record-id-XVVPdGbLLo1zvuxUoV8u2UrNsoc"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusipEC6bV1chjNTolLe29Q2g"><span style="font-size: 16px;">3.6 Is something wrong when the App Store switched to Chinese?</span></h3><div class="ace-line ace-line old-record-id-P9s7dNy9Wo5YADxDQj8uJzIzs1d"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusAHoLgK6ZJYiGX4KfZDgwpc"><span style="font-size: 16px;">No. After changing your region to Hong Kong, the App Store interface will display in Traditional Chinese. To switch back, change your region to Japan using the same steps.</span></div><div class="ace-line ace-line old-record-id-LOFvdtL4io4cFixvIVHuXfbSsdb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusoG14JhVyLCSwOB7o3XvWvh"><span style="font-size: 16px;">3.7 Will my Japanese apps and data be removed?</span></h3><div class="ace-line ace-line old-record-id-F9Mqdytgqowesjxir3quuPELsNb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MyvodX95aoyXPRxmvikumyK8sEb"><span style="font-size: 16px;"><strong>No. Your existing apps, photos, and contacts will remain unchanged. You will not be logged out of your accounts. </strong>Your iCloud data is separate from your App Store region and will not be affected.</span></div><div class="ace-line ace-line old-record-id-OT40dpjI6ox6opxBTKPuCt2lsJc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LG44dFrmloBn0jxO5pHuLKMBsWg"><span style="font-size: 16px;">Note that while your region is set to Hong Kong, you <strong>may not be able to update or download apps that are exclusive to the Japanese App Store</strong>, such as some banking or payment apps. Switch your region back to Japan if needed.</span></div><div class="ace-line ace-line old-record-id-Wc13dnIlioAAXExrGSVuMFwJsSh"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxus3msfqCNkxhtq4Dls4qXMAf"><span style="font-size: 16px;">3.8 What happens to my current App Store payment method?</span></h3><div class="ace-line ace-line old-record-id-SHFndUE9JoaMjyxOwozubWtYs4d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CauOdAEmUoDBvDxt7nSuYiEQsHd"><span style="font-size: 16px;">After changing your region, your App Store payment method will be set to <strong>None</strong>.</span></div><div class="ace-line ace-line old-record-id-D9KTdYWNuohtm4xBN4iu34eqslf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CfwjdFt4sonU9KxiZc2u0zMQsbf"><span style="font-size: 16px;">Your Apple Pay cards and payment information stored in Wallet will not be deleted. When you switch back to Japan, you can set up your payment method again.</span></div><div class="ace-line ace-line old-record-id-Teyad4UlWoTMuixoEP1u55rTsqf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Fz04dp8KBoYdrVxh9u2uOke1soc"><span style="font-size: 16px;">Reference: Apple Support, "<a data-lark-is-custom="true" href="https://support.apple.com/en-us/118283">Change your Apple Account country or region</a>"</span></div><div class="ace-line ace-line old-record-id-ECEpdcCrhoK5Exx5YZeufykssVf"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusLW4yBAjvWcxGlc6Mxt3Dad"><span style="font-size: 16px;">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-doxus3VxVSxAEdq3kbEyLvlqDhc" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/complete-guide-to-downloading-and-updating-the-mexc-app-iphone-android-and-web-430227681495642112" style="font-size: 16px;">Complete Guide to Downloading and Updating the MEXC App (iPhone / Android / Web)</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxuskUPKal4OzucGUGcVxlGvyc" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-changing-your-app-store-region-to-hong-kong-via-browser-430190658877550592" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App by Changing Your App Store Region to Hong Kong via Browser</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusjAsG5SlcWBIICT68O1tyZf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-creating-a-new-hong-kong-apple-account-430201009748730880" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App by Creating a New Hong Kong Apple Account</a></div></li></ul><div class="ace-line ace-line old-record-id-Rog8dlnuMoqyOSxkGKOu85LysAe"><br></div></div>
How to Install the MEXC App by Changing Your App Store Region to Hong Kong via Browser
<div data-page-id="VU93dI4kIorfL4x7WClueFS6sfc" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-QzRidUOSooo0sQxjLfBuzIWxsPe"><span style="font-size: 16px;">This guide explains how to change your Apple Account country or region to Hong Kong <strong>through a browser by visiting </strong><strong>account.apple.com</strong><strong> on your computer or smartphone</strong>, then download the MEXC app from the App Store.</span></div><div class="ace-line ace-line old-record-id-RldCdyrYxok48OxG643uFXQ4sG3"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GJ2Rdo7wDo0JMlxMQeFuc0Nbsmb"><span style="font-size: 16px;">For iPhone users, changing the region directly in the App Store is a simpler option: <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-changing-your-app-store-region-to-hong-kong-iphone-430181398928060416">How to Install the MEXC App by Changing Your App Store Region to Hong Kong (iPhone)</a></span></div><div class="ace-line ace-line old-record-id-NcBAdeFZvo47pHxBUSWu3uobsie"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JZyMdfRlJo5gInx5ybtummGrsLb"><span style="font-size: 16px;">Changing your region is <strong>an official process provided by Apple</strong> (see the reference link at the end of this article). No app purchases or additional charges are required, and your existing MEXC account can be used without any changes.</span></div><div class="ace-line ace-line old-record-id-PDpHdImWyoCh1qx3OizuB1qgsDe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxus6NaLBu0p4fDsJEL1Y9yAZc"><strong>1. Before Changing Your Region</strong></h2><div class="ace-line ace-line old-record-id-Qb0TdbuLwo3FEhxAitnuUQm0sKc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JOBjdPzRWoakFjxPRpnurUQ9shw"><span style="font-size: 16px;"><strong>Most users can change their region immediately</strong>. You only need to complete additional steps beforehand if any of the following apply:</span></div><div class="ace-line ace-line old-record-id-QpLydGT8lo4rGhx63SauqITEswg"><span style="font-size: 16px;"><br></span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Rlf6dGoy7oJoEGxzZKmuqKFIsOe" data-list="bullet"><div><span style="font-size: 16px;"><strong>You have an App Store balance (Apple Account balance):</strong> Use the remaining balance before changing your region. Apple does not allow region changes while a balance remains. </span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-WqgHdYFtFoKRRvx0xUnunBfOseb" data-list="bullet"><div><span style="font-size: 16px;"><strong>You have active subscriptions:</strong> Some subscriptions may prevent a region change while they are active. If prompted, follow the on-screen instructions to cancel them. You can check your subscriptions under <strong>Settings</strong> → your name at the top → <strong>Subscriptions</strong>.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-OVK1dsCAxoYRNWxgz73ug3pWsnH" data-list="bullet"><div><span style="font-size: 16px;"><strong>You are part of a Family Sharing group:</strong> You may be unable to change your region. In this case, create a new Hong Kong Apple Account instead. Your current Family Sharing setup will remain unchanged: </span><span style="font-size: 16px;"><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-creating-a-new-hong-kong-apple-account-430201009748730880">How to Install the MEXC App by Creating a New Hong Kong Apple Account</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-KKuOdYfbFoxoqCxgdCku45a8sIr" data-list="bullet"><div><span style="font-size: 16px;"><strong>You have pre-orders, movie rentals, or season passes:</strong> Wait until they are completed or expire before changing your region.</span></div></li></ul><div class="ace-line ace-line old-record-id-W8fIdThvcobegOx0ZmZuShFxsjf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Gv7admvTYohq10xFJ71u8jrusjh"><span style="font-size: 16px;">If you are unsure whether any of these apply, you can proceed with the steps below. If something prevents the change, Apple will display the relevant message during the process.</span></div><div class="ace-line ace-line old-record-id-RjrNdpkbtor7QixXFeCuWYggsEe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZR6SdVVnMoVzoVxSmdzuMY3ZsSc"><span style="font-size: 16px;"><strong>Your iCloud data is separate from your App Store region. Changing your region will not affect the apps, photos, or contacts currently stored on your iPhone</strong>. You can <strong>switch your region back to Japan at any time using the same steps.</strong></span></div><div class="ace-line ace-line old-record-id-IwI7d89fwoAWvPxGo8WuEVWRsHg"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxus8cbtrcu7nh8VOZgkBgWa0c"><strong>2. Step-by-Step Guide</strong></h2><div class="ace-line ace-line old-record-id-SXJ5dtgywoSpNXx9VQiuM8kEsWg"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusqVjquYkCOghK77QsERz3Nh"><span style="font-size: 16px;">Step 1: Sign in to account.apple.com</span></h3><div class="ace-line ace-line old-record-id-LHFJduyyOoBGGfxbVvnu0YNHsPe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GytZdaNOJoQfpUxKIGou0y4Ishj"><span style="font-size: 16px;">Open <strong>account.apple.com</strong> in your browser (such as Safari or Chrome) and sign in with your Apple Account.</span></div><div class="ace-line ace-line old-record-id-NyRFddwXroxScgxKwaAuWVMasTf"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxus0nPvmWFr0XIRNp3ZfEGjpb"><span style="font-size: 16px;">Step 2: Open <strong>Country/Region</strong> under <strong>Personal Information</strong></span></h3><div class="ace-line ace-line old-record-id-AfUudCtv2o1mWTxtmpxuuccMsKg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DSgadoHm5oJNK5xvseburMWCslc"><span style="font-size: 16px;">After signing in, go to <strong>Personal Information</strong> → <strong>Country/Region</strong>. Your current region (Japan) will be displayed.</span></div><div class="ace-line ace-line old-record-id-MLNLdCWosoVaXixTDtNuAP08sic"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"03fa1240-525a-45ab-8f1a-f20ae3894072","height":976,"width":1368,"currHeight":976,"currWidth":1368,"natrualHeight":976,"natrualWidth":1368,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FR33vbxCBToYfloxj8aMuyqnGsjd%2F%3Fpreview_type%3D16","file_token":"R33vbxCBToYfloxj8aMuyqnGsjd","image_type":"image/png","size":93257,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusDYoYwIR01w484fjUr0sXug"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803164709380W0UdkvnOPsAkUS.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJWVTkzZEk0a0lvcmZMNHg3V0NsdWVGUzZzZmMiLCJjb21tZW50cyI6bnVsbCwicmV2aXNpb25zIjpudWxsLCJsb2NrZWQiOmZhbHNlLCJoaWRkZW4iOmZhbHNlLCJhdXRob3IiOiI3NjM5MjIxNTk0MTg2ODYyMDA1IiwiYWxpZ24iOiJjZW50ZXIiLCJpbWFnZSI6eyJ0b2tlbiI6IlIzM3ZieENCVG9ZZmxveGo4YU11eXFuR3NqZCIsIm1pbWVUeXBlIjoiaW1hZ2UvcG5nIiwic2l6ZSI6OTMyNTcsInNjYWxlIjoxLCJ3aWR0aCI6MTM2OCwiaGVpZ2h0Ijo5NzYsIm5hbWUiOiIwMi1zdGVwMi5wbmciLCJjcm9wIjpbMCwwLDAsMF0sInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOnt9fSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjp7IjAiOiJ8MSsxZCJ9LCJ0ZXh0Ijp7IjAiOiJTY3JlZW5zaG90IDE6IFRoZSBjdXJyZW50IENvdW50cnkvUmVnaW9uIChKYXBhbilcbiJ9fX19fSwiYXJlYV9jb21tZW50cyI6bnVsbH0=" data-suite="eyJmaWxlVG9rZW4iOiJSMzN2YnhDQlRvWWZsb3hqOGFNdXlxbkdzamQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNEWW9Zd0lSMDF3NDg0ZmpVcjBzWHVnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9SMzN2YnhDQlRvWWZsb3hqOGFNdXlxbkdzamQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/R33vbxCBToYfloxj8aMuyqnGsjd/?mount_node_token=doxusDYoYwIR01w484fjUr0sXug&mount_point=docx_image" data-width="1368" data-height="976" data-lark-image-uri="drivetoken://R33vbxCBToYfloxj8aMuyqnGsjd" data-lark-image-width="1368" data-lark-image-height="976" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-D12YdQhz6oRwcgxHy7bu0TgZsJg"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusPEiDUdYUJKBGgUnifvuK7Y"><span style="font-size: 16px;">Step 3: Change your region to Hong Kong</span></h3><div class="ace-line ace-line old-record-id-QunCdqXVuomneCxYCSguqY9gsQs"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusYvWbhK3MVS9Dhjusz0nVQe"><span style="font-size: 16px;">From the Country/Region dropdown menu, select <strong>Hong Kong</strong> and click <strong>Continue</strong>.</span></div><div class="ace-line ace-line old-record-id-YK2sdKvW6oa9Fhx5zA6uSTYAsVh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"213acc9c-2692-47c2-b772-02284f26420a","height":976,"width":1370,"currHeight":976,"currWidth":1370,"natrualHeight":976,"natrualWidth":1370,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FXKg7bckuNoHEZlxZZsduqRjxs6g%2F%3Fpreview_type%3D16","file_token":"XKg7bckuNoHEZlxZZsduqRjxs6g","image_type":"image/png","size":95011,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusq0Q4zuH8SDvpwBjLe9FTHd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803164708989npHBngUbAnbwCC.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJYS2c3YmNrdU5vSEVabHhaWnNkdXFSanhzNmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNxMFE0enVIOFNEdnB3QmpMZTlGVEhkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9YS2c3YmNrdU5vSEVabHhaWnNkdXFSanhzNmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/XKg7bckuNoHEZlxZZsduqRjxs6g/?mount_node_token=doxusq0Q4zuH8SDvpwBjLe9FTHd&mount_point=docx_image" data-width="1370" data-height="976" data-lark-image-uri="drivetoken://XKg7bckuNoHEZlxZZsduqRjxs6g" data-lark-image-width="1370" data-lark-image-height="976" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-VYeVdbfeYopMI3x4JXluxwmQsie"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusd46yqR36wZIVXXvB8ugEYc"><span style="font-size: 16px;">Step 4: Confirm the region change</span></h3><div class="ace-line ace-line old-record-id-EfRgdxLPto6Q9xxfWKpuFST8shg"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusebTtXjH0G4H8zsYp2iwqfh"><span style="font-size: 16px;">At the confirmation page, review the information and click <strong>Continue</strong>.</span></div><div class="ace-line ace-line old-record-id-ABJedrQSooVtTmxxJ0SuqL5ysme"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d73545eb-341f-4829-93ad-e608b6fa076d","height":994,"width":1370,"currHeight":994,"currWidth":1370,"natrualHeight":994,"natrualWidth":1370,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FLaepbwtlDoDgTlxbou6u9FH8sIf%2F%3Fpreview_type%3D16","file_token":"LaepbwtlDoDgTlxbou6u9FH8sIf","image_type":"image/png","size":143757,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusGhAXa2926h61ibQgSDjIFe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803164708920K4G63iFP7Qh2fD.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJMYWVwYnd0bERvRGdUbHhib3U2dTlGSDhzSWYiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNHaEFYYTI5MjZoNjFpYlFnU0RqSUZlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9MYWVwYnd0bERvRGdUbHhib3U2dTlGSDhzSWYvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/LaepbwtlDoDgTlxbou6u9FH8sIf/?mount_node_token=doxusGhAXa2926h61ibQgSDjIFe&mount_point=docx_image" data-width="1370" data-height="994" data-lark-image-uri="drivetoken://LaepbwtlDoDgTlxbou6u9FH8sIf" data-lark-image-width="1370" data-lark-image-height="994" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-SDwxd2o8toXP6Ax3QW4uLtvRsSX"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusVZI64RSpgJLMwnlC6qYcOe"><span style="font-size: 16px;">Step 5: Agree to the terms and conditions</span></h3><div class="ace-line ace-line old-record-id-Z4hrdbyzaojQlOxOpyXuOEWMsHb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusQVmUtq0Qbk73msJ9jR5Zvg"><span style="font-size: 16px;">Review the <strong>Apple Media Services Terms and Conditions</strong>, then click <strong>Agree and Continue</strong>.</span></div><div class="ace-line ace-line old-record-id-X9B6dtY8OoSuH8xOWQBuXVwAsxh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"4a38563a-f413-4268-8c5a-bfc1dd806391","height":1004,"width":1360,"currHeight":1004,"currWidth":1360,"natrualHeight":1004,"natrualWidth":1360,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FFLLgbPRiIoo8rLxRVl6uxYaasXg%2F%3Fpreview_type%3D16","file_token":"FLLgbPRiIoo8rLxRVl6uxYaasXg","image_type":"image/png","size":132502,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusxSig8w6ARCjb96UNUkPiTh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803164709413Yf8ueQUxriiqKD.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJGTExnYlBSaUlvbzhyTHhSVmw2dXhZYWFzWGciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXN4U2lnOHc2QVJDamI5NlVOVWtQaVRoIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9GTExnYlBSaUlvbzhyTHhSVmw2dXhZYWFzWGcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/FLLgbPRiIoo8rLxRVl6uxYaasXg/?mount_node_token=doxusxSig8w6ARCjb96UNUkPiTh&mount_point=docx_image" data-width="1360" data-height="1004" data-lark-image-uri="drivetoken://FLLgbPRiIoo8rLxRVl6uxYaasXg" data-lark-image-width="1360" data-lark-image-height="1004" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-Q7uNdkiSwo3GAvxskDzuw3rws7f"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusK7nglu0LOdzCgbxQUJVowf"><span style="font-size: 16px;">Step 6: Set the payment method to <strong>None</strong> and save the changes</span></h3><div class="ace-line ace-line old-record-id-FjA6dykYgo0caGx6XdtufZivsXg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SYqQdLjeookqYNxJac5uq0Ths3d"><span style="font-size: 16px;">On the payment method page, select <strong>None</strong>. No payment will be charged.</span></div><div class="ace-line ace-line old-record-id-BwJQdzltloAjlUxhuMZuDDAEs1u"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-QYsJdABAMogs8axEcgXu00wfsde"><span style="font-size: 16px;">For the billing address, enter a Hong Kong address. It does not need to be your own address. You can search for a hotel in Hong Kong on Google Maps and use the listed address.</span></div><div class="ace-line ace-line old-record-id-BELOdr7l3osjZbxFbc6uEHtgsOg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-APS2d5s9LotYgOx24iLuVjJCs2b"><span style="font-size: 16px;">If a postal code field appears, you can leave it blank because Hong Kong does not use postal codes.</span></div><div class="ace-line ace-line old-record-id-Et4Kd55dyo9eHnx2B3ZuHqxNsch"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YjLodyGB4o6bwpxuSGkuzv9lswe"><span style="font-size: 16px;">This address is only used by Apple to <strong>verify your region</strong>. It is not used for billing or mail, and no charges can occur because the payment method is set to <strong>None</strong>.</span></div><div class="ace-line ace-line old-record-id-D1Z2dzT2boCC8LxjrapuQ6GFs2f"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JE8Od3E7Do14ZuxZ5Uwuvb33sdh"><span style="font-size: 16px;">Click <strong>Save Changes</strong> to complete the process. If you exit before clicking <strong>Save Changes</strong>, the changes will not be saved.</span></div><div class="ace-line ace-line old-record-id-LBQ3deaKpoyK00xMSYkufx4RsJc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"202aa95f-7a03-4163-bd9a-e9be7c37fbcf","height":984,"width":1362,"currHeight":984,"currWidth":1362,"natrualHeight":984,"natrualWidth":1362,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FDo8ebcWgWoBpb9xa2CMuCJGSscd%2F%3Fpreview_type%3D16","file_token":"Do8ebcWgWoBpb9xa2CMuCJGSscd","image_type":"image/png","size":154342,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxuszbmctYaeUkMOouLJ8enR9l"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803164709125x99CvZJZjteuQG.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJEbzhlYmNXZ1dvQnBiOXhhMkNNdUNKR1NzY2QiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXN6Ym1jdFlhZVVrTU9vdUxKOGVuUjlsIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9EbzhlYmNXZ1dvQnBiOXhhMkNNdUNKR1NzY2QvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Do8ebcWgWoBpb9xa2CMuCJGSscd/?mount_node_token=doxuszbmctYaeUkMOouLJ8enR9l&mount_point=docx_image" data-width="1362" data-height="984" data-lark-image-uri="drivetoken://Do8ebcWgWoBpb9xa2CMuCJGSscd" data-lark-image-width="1362" data-lark-image-height="984" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-IKicdxQGDo1BPsxeUw5udBQqsUg"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusRRP31gWqJuv0kRudgch0vg"><span style="font-size: 16px;">Step 7: Download the MEXC app from the App Store</span></h3><div class="ace-line ace-line old-record-id-R93ZdhwDfo7gG1xZqIwuRypsspb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TRX4dqZ88oLzFdxtf83uJlzasub"><span style="font-size: 16px;">After the region change is complete, open the App Store on your iPhone, search for "MEXC", and download the app. You can log in with your existing MEXC account immediately after installation.</span></div><div style="white-space:pre;;text-align:left" class="ace-line ace-line old-record-id-doxustmyyauUJoPLXyb9TdEQ07d"><span style="font-size: 16px;">
If you encounter any issues during installation, visit the <a data-lark-is-custom="true" href="https://www.mexc.com/support">MEXC Help Center</a> or contact the <a data-lark-is-custom="true" href="https://t.me/MEXCJapan">official MEXC community</a> for support.</span></div><div class="ace-line ace-line old-record-id-LC7edJvnaovRnOxZZ7NumCHfske"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusQzKXBogaQ2HmUMRteeBpYg"><strong>3. FAQ</strong></h2><div class="ace-line ace-line old-record-id-ZhajdNgvfoh75NxEJKFunOblspe"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusf31x0RvhOOZVmHK6l3JGld"><span style="font-size: 16px;">3.1 How do I switch back to Japan?</span></h3><div class="ace-line ace-line old-record-id-CuPddHlbmojWRDx3zWHuA7CNsKd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CITVdejARoYnYxxO1ChurPHcsjh"><span style="font-size: 16px;">Follow the same steps:</span></div><div class="ace-line ace-line old-record-id-TptgdmRH8oMnILxkyfGu7XDtsgg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TEOTdkWz6ofXx0xlkPJu5QHrsMd"><span style="font-size: 16px;">Go to account.apple.com → <strong>Personal Information</strong> → <strong>Country/Region</strong></span></div><div class="ace-line ace-line old-record-id-DKZXd2TEyox50jxCZkLuQ4dMsvh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-X8t5dWa1Nottahx6N1fuk1s9srd"><span style="font-size: 16px;">Select Japan and complete the same process. You may need to set your payment method and billing address (Japanese address) again.</span></div><div class="ace-line ace-line old-record-id-E7ybdFlPPoMcWoxMibHuLHdfs2g"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UOo4dmh4JoZ5Ikxu9TTurVkisKb"><span style="font-size: 16px;">The MEXC app you downloaded will continue to work normally.</span></div><div class="ace-line ace-line old-record-id-U7XAdJaMhoIDomxMPeUuCRbTsNb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-GSvCdpYsVoPsYZxgXupuOaIgsfe"><span style="font-size: 16px;">3.2 How do I update the MEXC app?</span></h3><div class="ace-line ace-line old-record-id-ZAW6dOThxoXERtxDZfvuFfVysLe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Mkvpdi8xPovRftx3Xmsuv5eAsfc"><span style="font-size: 16px;">Update the app from the App Store while your region is set to <strong>Hong Kong</strong>.</span></div><div class="ace-line ace-line old-record-id-G8ZNdXM6jogI53xZYQQucrIqssg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FJqidjSNuoSQmMx3BQ2uLe53sWh"><span style="font-size: 16px;">If you need to update apps that are only available in the Japanese App Store, such as banking or payment apps, temporarily switch your region back to <strong>Japan</strong> first.</span></div><div class="ace-line ace-line old-record-id-M7B4djIyJoep6vxAfoIuY7l4sth"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RSPEdoWINoWk9QxMgHPunGYtsAj"><span style="font-size: 16px;">If you use MEXC regularly, keeping your region set to Hong Kong may be more convenient.</span></div><div class="ace-line ace-line old-record-id-PPwldQdUUoFz8xx6Fm5uIqezsD3"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-P7fgdVUSaoeajYx22XNuEzfusbj"><span style="font-size: 16px;">3.3 What if I select Hong Kong but cannot complete the change?</span></h3><div class="ace-line ace-line old-record-id-A05OdIORuoTekexCRt4u2LkRsef"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XJyVdKS7roo8EnxgMfhu784csKc"><span style="font-size: 16px;">Check the following:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-HShKdkL9pob3yOxQRZouoRoNsBc" data-list="bullet"><div><span style="font-size: 16px;">Whether you have an App Store balance remaining</span></div></li><li class="ace-line ace-line old-record-id-MVUSd3DPGoP3Kpx74TduDlXxs4f" data-list="bullet"><div><span style="font-size: 16px;">Whether any active subscriptions need to be canceled</span></div></li><li class="ace-line ace-line old-record-id-Sw2edxUptoLpbPxOHxWudzXVsRb" data-list="bullet"><div><span style="font-size: 16px;">Whether you are part of a Family Sharing group</span></div></li></ul><div class="ace-line ace-line old-record-id-OjHadz2TyonARlx5O3ruzOs3sw9"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PCCKdjJl6oQg7Xxcr51ul09Psrf"><span style="font-size: 16px;">If your remaining balance is too small to use, contact Apple Support.</span></div><div class="ace-line ace-line old-record-id-D0iodI3JhoundYxiBd9uXkVvsof"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YRg6djHJZo00Enxi9yZuzSmbsAc"><span style="font-size: 16px;">If you cannot complete the change on your iPhone, you can also change your region through a browser at account.apple.com: </span><span style="font-size: 16px;"><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-changing-your-app-store-region-to-hong-kong-via-browser-430190658877550592">How to Install the MEXC App by Changing Your App Store Region to Hong Kong via Browser</a></span></div><div class="heading-3 ace-line old-record-id-WKLFdGhmZoj1MYxtgenuAZGes7c"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-DiMpdQtQOo93ZbxOH02uNd07sQf"><span style="font-size: 16px;">3.4 Do I need to create a new MEXC account?</span></h3><div class="ace-line ace-line old-record-id-HZrrd9DlXoBC3rxIoFSu99eBsWb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-KlmqdUZPdoSmfRxf2SQuZ3GRsCc"><span style="font-size: 16px;">No. Simply log in with your existing MEXC account.</span></div><div class="ace-line ace-line old-record-id-Dym6dJIHQoa5GTxPmMquDmoisBe"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-O5qUdJitLoNdj8x0pxouP5zhs6g"><span style="font-size: 16px;">3.5 Does it cost anything? Do I need a Hong Kong phone number or credit card?</span></h3><div class="ace-line ace-line old-record-id-Dylkd4IJSoxVCsxfox0uu5xDs5z"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-OfBOd6Sn8o8dIHxacpwuQvbnseg"><span style="font-size: 16px;">No. Select <strong>None</strong> as the payment method to avoid any charges. A Hong Kong phone number or credit card is not required.</span></div><div class="ace-line ace-line old-record-id-UMBsd0uVeobTuexGRzpu66jKsbg"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-OsQ8dEqLdoISh8xgno2uF7LMswd"><span style="font-size: 16px;">3.6 Is something wrong when the App Store switched to Chinese?</span></h3><div class="ace-line ace-line old-record-id-OT6YdWjGvomvVmxIvM7u0Pplscd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-BeVkd2ik5owiLfxmIK9uRoMZs3H"><span style="font-size: 16px;">No. After changing your region to Hong Kong, the App Store interface will display in Traditional Chinese. To switch back, change your region to Japan using the same steps.</span></div><div class="ace-line ace-line old-record-id-Jqrrdi2VRoDBxOxMZJMuxlScsLc"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-N3yadtrVso9fQcxDmtiubQuGsGE"><span style="font-size: 16px;">3.7 Will my Japanese apps and data be removed?</span></h3><div class="ace-line ace-line old-record-id-MdEjdu9T8ohasCxCrAMuP7Vfsnc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BjGZdURzOoeksfxFNhsuHrQ2sMc"><span style="font-size: 16px;"><strong>No. Your existing apps, photos, and contacts will remain unchanged. You will not be logged out of your accounts. </strong>Your iCloud data is separate from your App Store region and will not be affected.</span></div><div class="ace-line ace-line old-record-id-PABKdKSdxoWKbzxpVmNuEOBysGg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WdfQdLi4yoHDpwxY04buyICAsjh"><span style="font-size: 16px;">Note that while your region is set to Hong Kong, you <strong>may not be able to update or download apps that are exclusive to the Japanese App Store</strong>, such as some banking or payment apps. Switch your region back to Japan if needed.</span></div><div class="ace-line ace-line old-record-id-B8gedftjao5RKcxCOxsuW9e9sPg"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-OYG3dbVF3oqKOHxuyMyuJgbysBf"><span style="font-size: 16px;">3.8 What happens to my current App Store payment method?</span></h3><div class="ace-line ace-line old-record-id-OxGMdmu8xo4rgPxwYCOuY8uosWb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XbO7dggcmonU7uxffB6u0BUisqb"><span style="font-size: 16px;">After changing your region, your App Store payment method will be set to <strong>None</strong>.</span></div><div class="ace-line ace-line old-record-id-Zaztd7tPooW9f9xAyQLuqGJ6sD1"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KNjxdvhlvo26QCxwaQQuPWMzsDg"><span style="font-size: 16px;">Your Apple Pay cards and payment information stored in Wallet will not be deleted. When you switch back to Japan, you can set up your payment method again.</span></div><div class="ace-line ace-line old-record-id-Dyofdc8GEoGIGSxsywjucy2Isdc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NhQldC9Q5oS3abxDdiFuoXFQsPc"><span style="font-size: 16px;">Reference: Apple Support, "<a data-lark-is-custom="true" href="https://support.apple.com/en-us/118283">Change your Apple Account country or region</a>"</span></div><div class="ace-line ace-line old-record-id-KyH3dOHOJo0v0ixS4WWuCT2dsPn"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxus7www3K5fvBuBC48uYzsejf"><span style="font-size: 16px;">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-doxuszAxc6zx66YmFpsqsfjutQe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/complete-guide-to-downloading-and-updating-the-mexc-app-iphone-android-and-web-430227681495642112" style="font-size: 16px;">Complete Guide to Downloading and Updating the MEXC App (iPhone / Android / Web)</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusSuSNztRvBAdyAtM4vqSRBg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-changing-your-app-store-region-to-hong-kong-iphone-430181398928060416" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App by Changing Your App Store Region to Hong Kong (iPhone)</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusjsHJ4KCAlFLURaYpIDmCEd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-creating-a-new-hong-kong-apple-account-430201009748730880" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App by Creating a New Hong Kong Apple Account</a></div></li><li class="ace-line ace-line old-record-id-EhZEdMJDsoRpplxH5sMuZb1Vsrf" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-via-apk-android-430210140849202176" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App via APK from the Official Website (Android) </a></div></li></ul><div class="ace-line ace-line old-record-id-NDwNd02anoJZeux9zUMulAqpsoh"><span style="font-size: 16px;"><br></span></div></div>
How to Install the MEXC App by Creating a New Hong Kong Apple Account
<div data-page-id="SBH3dtI60oJgBgxf7Luu8MaHsWf" data-lark-html-role="root" data-docx-has-block-data="true"><div style="text-align:left" class="ace-line ace-line old-record-id-doxusZpg4byVBLiFrYT51xMPfHe"><span style="font-size: 16px;">This guide explains how to create a new Hong Kong Apple Account and use it to download and install the MEXC app.</span></div><div class="ace-line ace-line old-record-id-QGHYdZUQZoZ2dhx6bzKunmMws9b"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusOP2zGZ91H9vQG20eCUowXf"><span style="font-size: 16px;">This method is recommended if you prefer <strong>not to change any settings on your current Apple Account or iCloud</strong>. Your existing Apple Account and iCloud data will remain unchanged.</span></div><div class="ace-line ace-line old-record-id-Kf9udYTupo6MUnxYhlfuxqITsbd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FpJFd65DsoQAAAxVLMIumNTksHb"><span style="font-size: 16px;">Key points:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-LdMgdvg9lo4LQpxEYyTuAHzKsxh" data-list="bullet"><div><span style="font-size: 16px;"><strong>No Hong Kong phone number required:</strong> You can verify the account using your own Japanese (+81) phone number.</span></div></li><li class="ace-line ace-line old-record-id-ZjzmdyUw0ohQw8xv4w3uUEr5skb" data-list="bullet"><div><span style="font-size: 16px;"><strong>No credit card required:</strong> You can select <strong>None</strong> as the payment method.</span></div></li><li class="ace-line ace-line old-record-id-Fu5Zd0dsGobuAFxL3tqunKARs3e" data-list="bullet"><div><span style="font-size: 16px;"><strong>Your current Apple Account and iCloud remain unchanged:</strong> Your photos, contacts, and purchased apps will not be deleted.</span></div></li></ul><div class="ace-line ace-line old-record-id-XJofdmDxMoNInox1bpcuzrt8sWh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusHYOUvb3a9tvGD65axztBPf"><span style="font-size: 16px;">Alternatively, you can keep your current Apple Account and simply change its region to Hong Kong. This method can be completed directly in the App Store and is usually the easier option: <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-changing-your-app-store-region-to-hong-kong-iphone-430181398928060416">How to Install the MEXC App by Changing Your App Store Region to Hong Kong (iPhone)</a></span></div><div class="ace-line ace-line old-record-id-WnG3dSXdZoiY11x63KOum9U5spe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusr8AzuUl8zQEqVjhUVKs6Rd"><strong>1. Before You Start</strong></h2><div class="ace-line ace-line old-record-id-Whmod0QKXoc4VcxrGb1uOe3nsLb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Oaafdojx3oRGgWxxi1tuODe8sjf"><span style="font-size: 16px;">Prepare the following:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-OV7wdOiCjojGrmxmmUSug79VsJo" data-list="bullet"><div><span style="font-size: 16px;"><strong>An email address that is not currently linked to any Apple Account</strong>. Gmail or other email providers are supported.</span></div></li></ul><div class="ace-line ace-line old-record-id-AjJBd2FC2oUtI6xdWjNuI4LDsPd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusFo8PPA826GFumd2J6iZ6Gh"><strong>2. Installation Guide</strong></h2><div class="ace-line ace-line old-record-id-FqPOds7yHoeYxqxtx1EumGXFsvd"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusgt1wiC9MDD5k3aFu5Wj3be"><span style="font-size: 16px;">Step 1: Sign out of your App Store account</span></h3><div class="ace-line ace-line old-record-id-AnEXdOW7po7rIzxGp83udfWtsQc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BH8ldED2RoGhRfxkPFluiJDdscc"><span style="font-size: 16px;">Go to <strong>Settings</strong> → your name at the top → <strong>Media & Purchases</strong> → <strong>Sign Out</strong></span></div><div class="ace-line ace-line old-record-id-WLSsd2Qa4osbR2xy9vFuetP7sTh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusoObF91MlvvJB83v0sP2Hjb"><span style="font-size: 16px;">This <strong>only signs you out of the App Store</strong>. Your iCloud account, including Photos, Contacts, and Find My, will remain signed in and will not be affected.</span></div><div class="ace-line ace-line old-record-id-LvapdMCR3oMCIEx5QywuqDfBsSh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"c65b161a-4e50-4981-8bab-6b2d948e91c9","height":1464,"width":2116,"currHeight":1464,"currWidth":2116,"natrualHeight":1464,"natrualWidth":2116,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FIupjbd7ZVohfvMxJ4CruRFaPsEe%2F%3Fpreview_type%3D16","file_token":"Iupjbd7ZVohfvMxJ4CruRFaPsEe","image_type":"image/png","size":557582,"comments":[]}]}" class="image-uploaded gallery old-record-id-XSGsdWCs5oCfrkxTIZJu1lydsff"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803153928990ozlmwuaPTTjQCs.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJjaGlsZHJlbiI6W10sImNvbW1lbnRzIjpbXSwicmV2aXNpb25zIjpbXSwiYXV0aG9yIjoiNzIzNjIxNTgxNjA4NDA3ODU5NyIsImltYWdlIjp7InNyYyI6IiIsInRva2VuIjoiSXVwamJkN1pWb2hmdk14SjRDcnVSRmFQc0VlIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo1NTc1ODIsIm5hbWUiOiJpbWFnZS5wbmciLCJzY2FsZSI6MSwid2lkdGgiOjIxMTYsImhlaWdodCI6MTQ2NCwiYWxpZ24iOiJjZW50ZXIifSwiYWxpZ24iOiJjZW50ZXIiLCJhcmVhX2NvbW1lbnRzIjp7fSwicGFyZW50X2lkIjoiU0JIM2R0STYwb0pnQmd4ZjdMdXU4TWFIc1dmIn0=" data-suite="eyJmaWxlVG9rZW4iOiJJdXBqYmQ3WlZvaGZ2TXhKNENydVJGYVBzRWUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWFNHc2RXQ3M1b0Nmcmt4VElaSnUxbHlkc2ZmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9JdXBqYmQ3WlZvaGZ2TXhKNENydVJGYVBzRWUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Iupjbd7ZVohfvMxJ4CruRFaPsEe/?mount_node_token=XSGsdWCs5oCfrkxTIZJu1lydsff&mount_point=docx_image" data-width="2116" data-height="1464" data-lark-image-uri="drivetoken://Iupjbd7ZVohfvMxJ4CruRFaPsEe" data-lark-image-width="2116" data-lark-image-height="1464" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-VQxQd6nqqoOXakxt1hRuYReysje"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusxIW13ycDF5kkHQNpvsL5re"><span style="font-size: 16px;">Step 2: Create a new Apple Account with the region set to Hong Kong</span></h3><div class="ace-line ace-line old-record-id-NqxWdVY3VoiVARxvYDhuPeofsCd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-K9NWdWHo0ogq7dxCF22uzHH1sBb"><span style="font-size: 16px;">Open the App Store, tap the account icon in the top-right corner, and select <strong>Create New Apple Account </strong>(Apple ID has been renamed to Apple Account.)</span></div><div class="ace-line ace-line old-record-id-G1cVdHNkOoxltNxSoQRumlgKscb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusnFNQKQut4nWPa3yCKZDq3d"><span style="font-size: 16px;">Follow the on-screen instructions to enter your email address, password, date of birth, and select <strong>Hong Kong</strong> under <strong>Country or Region</strong>.</span></div><div class="ace-line ace-line old-record-id-Lgo5dmyHeowJmCxW9sFuvlSusRh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusId6AqHvVLSBiNdcI83FLvh"><span style="font-size: 16px;">In most cases, you can select Hong Kong directly. If you are unable to do so, see FAQ 3.7.</span></div><div class="ace-line ace-line old-record-id-ITUIdWSgJog9fAxiOJSuLymnsTf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusgRgndVD39SQFgcB9IshJTe"><span style="font-size: 16px;">If <strong>Create New Apple Account</strong> does not appear, sign out of iCloud as well and try again. Your photos and contacts will not be deleted, and you can sign back in with your original Apple Account afterward.</span></div><div class="ace-line ace-line old-record-id-Qd9MdfRf2ovYPhxVRe4uged0s0e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PkWCdcqy1o66ZXxdq6muQL2Psrf"><span style="font-size: 16px;">The availability of this option may vary depending on your device settings.</span></div><div class="ace-line ace-line old-record-id-C5bidFavvobPF8xjQymu57bMsHh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"7d02eb56-6167-4c15-b2ec-e35108fc4f94","height":2259,"width":3399,"currHeight":2259,"currWidth":3399,"natrualHeight":2259,"natrualWidth":3399,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCbvibZKF8ozxnUxlos2uNsZmszh%2F%3Fpreview_type%3D16","file_token":"CbvibZKF8ozxnUxlos2uNsZmszh","image_type":"image/png","size":3302184,"comments":[]}]}" class="image-uploaded gallery old-record-id-LRKiddw3ZowVdYxAMTFu4kNLsMf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803153929303fQOSOKECOLWt3r.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDYnZpYlpLRjhvenhuVXhsb3MydU5zWm1zemgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTFJLaWRkdzNab3dWZFl4QU1URnU0a05Mc01mIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DYnZpYlpLRjhvenhuVXhsb3MydU5zWm1zemgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CbvibZKF8ozxnUxlos2uNsZmszh/?mount_node_token=LRKiddw3ZowVdYxAMTFu4kNLsMf&mount_point=docx_image" data-width="3399" data-height="2259" data-lark-image-uri="drivetoken://CbvibZKF8ozxnUxlos2uNsZmszh" data-lark-image-width="3399" data-lark-image-height="2259" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-XjK4dHtJ1oBC9lx49WcuM3RQsFf"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxus7n5rOH7uIQxEgdML3YM7XY"><span style="font-size: 16px;">Step 3: Select <strong>None</strong> as the payment method</span></h3><div style="text-align:left" class="ace-line ace-line old-record-id-doxusYTVLXbgQ2tn0kgndKnY7yK"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-JVBAdjID0oQXesx7l2huzjqKspd"><span style="font-size: 16px;">On the payment method page, select <strong>None</strong>. No payment will be charged.</span></div><div class="ace-line ace-line old-record-id-SmdTdg0Wdo5C4QxyRnSu3E0QsXf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WHn6dddfoom3BfxN6fnuRmCwsle"><span style="font-size: 16px;">After this step, the App Store interface will <strong>switch to Traditional Chinese</strong>. This is expected and means your region has been changed to Hong Kong.</span></div><div class="ace-line ace-line old-record-id-ZLhhdi7eQoHVxlx34hquCSFHsqe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SodCd25GcoiHPcxr2q0uibdPsHh"><span style="font-size: 16px;">For reference:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-DfGUdqKMtognsuxZksOubcMJs0g" data-list="bullet"><div><span style="font-size: 16px;">街道 = Street address</span></div></li><li class="ace-line ace-line old-record-id-JS9NdgxUlo5kvdxiYP5uRAJ3s6e" data-list="bullet"><div><span style="font-size: 16px;">必填 = Required</span></div></li><li class="ace-line ace-line old-record-id-Jt33dPjAso8KrAxzKkSuNON9sOZ" data-list="bullet"><div><span style="font-size: 16px;">可選填 = Optional</span></div></li></ul><div class="ace-line ace-line old-record-id-D9FudvrXModQvBxPDRcuZaJ1ssd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OzQadpr6KoZbTHxXFDvuQSsZsBc"><span style="font-size: 16px;">For the billing address field (街道), enter a <strong>Hong Kong address</strong>. It does not need to be your own address. You can search for a hotel in Hong Kong on Google Maps and use the listed address.</span></div><div class="ace-line ace-line old-record-id-DXGtdlLNAoTpsBxeH79uGszIsRe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VEatd1cVHoboOpxHBu4ukAYussJ"><span style="font-size: 16px;">If a postal code field appears, you can leave it blank because Hong Kong does not use postal codes.</span></div><div class="ace-line ace-line old-record-id-ItjXdNNVIo86vYxfDmAubL9Sste"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b5969f43-5b1e-4af7-b688-37bf5bbccbe4","height":1520,"width":766,"currHeight":1520,"currWidth":766,"natrualHeight":1520,"natrualWidth":766,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPb7JbWjYmoLyGzxJe1nuJwO4s0d%2F%3Fpreview_type%3D16","file_token":"Pb7JbWjYmoLyGzxJe1nuJwO4s0d","image_type":"image/png","size":137468,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusw14NeLg2xbHcbODn5nQHze"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803153928325OFCxIWOskoKIl4.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJTQkgzZHRJNjBvSmdCZ3hmN0x1dThNYUhzV2YiLCJjb21tZW50cyI6bnVsbCwicmV2aXNpb25zIjpudWxsLCJsb2NrZWQiOmZhbHNlLCJoaWRkZW4iOmZhbHNlLCJhdXRob3IiOiI3NjM5MjIxNTk0MTg2ODYyMDA1IiwiYWxpZ24iOiJjZW50ZXIiLCJpbWFnZSI6eyJ0b2tlbiI6IlBiN0piV2pZbW9MeUd6eEplMW51SndPNHMwZCIsIm1pbWVUeXBlIjoiaW1hZ2UvcG5nIiwic2l6ZSI6MTM3NDY4LCJzY2FsZSI6MSwid2lkdGgiOjc2NiwiaGVpZ2h0IjoxNTIwLCJuYW1lIjoiMDMtc3RlcDMucG5nIiwiY3JvcCI6WzAsMCwwLDBdLCJyb3RhdGlvbiI6MCwiY2FwdGlvbiI6eyJ0ZXh0Ijp7ImFwb29sIjp7Im5leHROdW0iOjAsIm51bVRvQXR0cmliIjp7fX0sImluaXRpYWxBdHRyaWJ1dGVkVGV4dHMiOnsiYXR0cmlicyI6eyIwIjoifDErMWgifSwidGV4dCI6eyIwIjoiU2NyZWVuc2hvdCA3OiBTZWxlY3RpbmcgXCJOb25lXCIgYXMgdGhlIHBheW1lbnQgbWV0aG9kXG4ifX19fX0sImFyZWFfY29tbWVudHMiOm51bGx9" data-suite="eyJmaWxlVG9rZW4iOiJQYjdKYldqWW1vTHlHenhKZTFudUp3TzRzMGQiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXN3MTROZUxnMnhiSGNiT0RuNW5RSHplIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QYjdKYldqWW1vTHlHenhKZTFudUp3TzRzMGQvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Pb7JbWjYmoLyGzxJe1nuJwO4s0d/?mount_node_token=doxusw14NeLg2xbHcbODn5nQHze&mount_point=docx_image" data-width="766" data-height="1520" data-lark-image-uri="drivetoken://Pb7JbWjYmoLyGzxJe1nuJwO4s0d" data-lark-image-width="766" data-lark-image-height="1520" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-TZdXd2Gi4oah1AxdZRtuVmQxsNg"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusJyXeQ3Ec1eV7PG2TWdN31g"><span style="font-size: 16px;">Step 4: Verify your phone number</span></h3><div style="text-align:left" class="ace-line ace-line old-record-id-doxus4jIDDUkBFMtXVUDKob1zVe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Sh5rdy6k6o7UTwxaOuYuYqeLsCe"><span style="font-size: 16px;">Enter your <strong>own Japanese phone number</strong> and complete SMS verification. A Hong Kong phone number is not required. Then verify your email address using the confirmation email sent by Apple.</span></div><div class="ace-line ace-line old-record-id-W16Sdg7qFod5cxxeIHturLNxsfd"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxus0cXnGU0quP8Se0FsDekJGb"><span style="font-size: 16px;">Step 5: Sign in to the App Store with your Hong Kong Apple Account and download the MEXC app</span></h3><div class="ace-line ace-line old-record-id-BZrhdnoCQoUrn1xlQLeuSJ0jspb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Bvwpdh77YoiJHGxeyYFuq3HMstf"><span style="font-size: 16px;">Sign in to the App Store with the Hong Kong Apple Account you created, search for "<strong>MEXC</strong>", and download the app.</span></div><div class="ace-line ace-line old-record-id-MVItdVgTCoPG8PxXGSVuQvfLslf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-B7HgdGW8YowZWcxnQq3uG6ZGsCb"><span style="font-size: 16px;">Since the App Store interface is displayed in Traditional Chinese, the download button will appear as <strong>取得</strong>, which means "Get".</span></div><div class="ace-line ace-line old-record-id-P9UMdtxQ5oKJQUxdXiYuLzCAsq3"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GZ5Mdv1dvoMphUxcHMwuqH0ws1f"><span style="font-size: 16px;">You can log in with your existing MEXC account immediately after installation.</span></div><div class="ace-line ace-line old-record-id-TGkNdnZldoWoFaxJ55wuwclFsrh"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"cb73bb6d-c429-4fcf-bdf0-5e670eae3c47","height":955.1698113207547,"width":448,"currHeight":955.1698113207547,"currWidth":448,"natrualHeight":1582,"natrualWidth":742,"pluginName":"imageUpload","scale":0.6037735849056604,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FKZ06bGOIYoX9mqxE3ZAuBJHnsfe%2F%3Fpreview_type%3D16","file_token":"KZ06bGOIYoX9mqxE3ZAuBJHnsfe","image_type":"image/png","size":474007,"comments":[]}]}" class="image-uploaded gallery old-record-id-doxusEx4IOIXhq6EsCGgQNWN0vf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803153928995vhrHpfA5N0qiG8.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJTQkgzZHRJNjBvSmdCZ3hmN0x1dThNYUhzV2YiLCJjb21tZW50cyI6bnVsbCwicmV2aXNpb25zIjpudWxsLCJsb2NrZWQiOmZhbHNlLCJoaWRkZW4iOmZhbHNlLCJhdXRob3IiOiI3NjM5MjIxNTk0MTg2ODYyMDA1IiwiYWxpZ24iOiJjZW50ZXIiLCJpbWFnZSI6eyJ0b2tlbiI6IktaMDZiR09JWW9YOW1xeEUzWkF1QkpIbnNmZSIsIm1pbWVUeXBlIjoiaW1hZ2UvcG5nIiwic2l6ZSI6NDc0MDA3LCJzY2FsZSI6MC42MDM3NzM1ODQ5MDU2NjA0LCJ3aWR0aCI6NzQyLCJoZWlnaHQiOjE1ODIsIm5hbWUiOiIwMy1zdGVwNS5wbmciLCJjcm9wIjpbMCwwLDAsMF0sInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOnt9fSwiaW5pdGlhbEF0dHJpYnV0ZWRUZXh0cyI6eyJhdHRyaWJzIjp7IjAiOiJ8MSsxdSJ9LCJ0ZXh0Ijp7IjAiOiJTY3JlZW5zaG90IDg6IFNlYXJjaGluZyBmb3IgYW5kIGRvd25sb2FkaW5nIE1FWEMgaW4gdGhlIEFwcCBTdG9yZVxuIn19fX19LCJhcmVhX2NvbW1lbnRzIjpudWxsfQ==" data-suite="eyJmaWxlVG9rZW4iOiJLWjA2YkdPSVlvWDltcXhFM1pBdUJKSG5zZmUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiZG94dXNFeDRJT0lYaHE2RXNDR2dRTldOMHZmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9LWjA2YkdPSVlvWDltcXhFM1pBdUJKSG5zZmUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/KZ06bGOIYoX9mqxE3ZAuBJHnsfe/?mount_node_token=doxusEx4IOIXhq6EsCGgQNWN0vf&mount_point=docx_image" data-width="742" data-height="1582" data-lark-image-uri="drivetoken://KZ06bGOIYoX9mqxE3ZAuBJHnsfe" data-lark-image-width="742" data-lark-image-height="1582" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-V20Bd7f2EoTSAUxD5tYusvrEsuf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusSX6o7YuRY3VD18b4jAEU7g"><span style="font-size: 16px;">If you encounter any issues during installation, visit the <a data-lark-is-custom="true" href="https://www.mexc.com/support">MEXC Help Center</a> or contact the <a data-lark-is-custom="true" href="https://t.me/MEXCJapan">official MEXC community</a> for support.</span></div><div class="ace-line ace-line old-record-id-ZBKgdF5mvojgrmxqasYuAaQMsbb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxus4uWG3cOJlCcWrpA8tc0QNB"><strong>3. FAQ</strong></h2><div class="ace-line ace-line old-record-id-MwcmdwtUyoIbBmx3pMNuwZbzskc"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxus62eh2TDPAcI65tr4mQWAEe"><span style="font-size: 16px;">3.1 Will my Japanese apps and data disappear after creating a Hong Kong Apple Account?</span></h3><div class="ace-line ace-line old-record-id-DzuZdYJoLoOvWmx6uVhugYnAsIg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VVD0drPfFotLADxN7AJuy3XYsNb"><span style="font-size: 16px;">No. Your new Apple Account is separate from your iCloud account. Your existing apps, photos, contacts, and other data will remain unchanged.</span></div><div class="ace-line ace-line old-record-id-H7sWdIXcMorC8wxdCA3uzP6Bsnc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MY4XdIcM3oFHJxxQXvhuH0k4ssg"><span style="font-size: 16px;">The only difference is that App Store downloads will be associated with the Hong Kong store.</span></div><div class="ace-line ace-line old-record-id-DthIdfyRYou3SkxLdaMuy13usMf"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusBAeV9lJYg9dDLZZSYE9odb"><span style="font-size: 16px;">3.2 Does it cost anything?</span></h3><div class="ace-line ace-line old-record-id-Y28KdLTEhoQWRMxA6cuugLyfs7b"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusvldG23hryVSA58C6L8Hzec"><span style="font-size: 16px;">No. You can create the account with the payment method set to <strong>None</strong>, and no charges will occur.</span></div><div class="ace-line ace-line old-record-id-KC6tdp1vwoVROUxysHZuSIpmslg"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusNd17E1NEAFg9DXz15nDu1b"><span style="font-size: 16px;">3.3 Do I need to create a new MEXC account?</span></h3><div class="ace-line ace-line old-record-id-YuFRdD7Soo4CFcx9k1ruwGc3svh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxus0diBAOwFrYrgkxVCD1SSsh"><span style="font-size: 16px;">No. Simply log in with <strong>your existing MEXC account</strong>.</span></div><div class="ace-line ace-line old-record-id-M0xTd0Lw6onhFgx03qmu7SZ5sAf"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxus1qDwAeDiPKp3IegITcaG4f"><span style="font-size: 16px;">3.4 Do I need a Hong Kong phone number or credit card?</span></h3><div class="ace-line ace-line old-record-id-MZ7Pdiw0Pooobux4Sb1uJUN7sAh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusqPEu22aEuL6eDK65ooKYte"><span style="font-size: 16px;">No. You can verify the account using your own Japanese phone number, and a credit card is not required.</span></div><div class="ace-line ace-line old-record-id-Rav5dlHsKomLdDxALAUuCQyHsjc"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusTEpILUriGlExVORXJgt49g"><span style="font-size: 16px;">3.5 How do I update the MEXC app?</span></h3><div class="ace-line ace-line old-record-id-A6meduo8EoFKkYxbrqrusDUDsCe"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusj5EJ62dUXI6lrgAlmvmmue"><span style="font-size: 16px;">Update the app while signed in to the App Store with your Hong Kong Apple Account.</span></div><div class="ace-line ace-line old-record-id-FwLAdcd6DofsqwxP0uduZHrCs3e"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusGCeGfKVZoEihYy26ZbQjEe"><span style="font-size: 16px;">3.6 How do I switch back to my original Japanese Apple Account?</span></h3><div class="ace-line ace-line old-record-id-DhZfdi4eFoTFq1xVuEvugwbpsac"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SkB0d7rnAoL8VMxytjwuZTTVsmb"><span style="font-size: 16px;">Go to <strong>Settings</strong> → your name at the top → <strong>Media & Purchases</strong> → <strong>Sign Out</strong></span></div><div class="ace-line ace-line old-record-id-DECNdAojooRZpQxNTp6u1bWjslb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KunAd8DfroDY2LxxC2WuQFYbssW"><span style="font-size: 16px;">Then sign in with your original Japanese Apple Account. The MEXC app you downloaded will continue to work normally.</span></div><div class="ace-line ace-line old-record-id-UaAcdk2MxorAzNxdb2muPEZUsVf"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusC5O6ko7waDJLHT1TIZubxb"><span style="font-size: 16px;">3.7 What if I cannot select Hong Kong as the region?</span></h3><div class="ace-line ace-line old-record-id-CGq3djHLQoRqZVx9vPVuYKa8sTf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TLpud9easoJYa2xrbWKuYIR7sUe"><span style="font-size: 16px;">Please wait a while and try again.</span></div><div class="ace-line ace-line old-record-id-Tz9md1DtdoctlLxY3AyufQwAsSh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TPHRdRP8JoPianx0o2yu7tUfsmc"><span style="font-size: 16px;">If you still cannot select Hong Kong, you can keep your current Apple Account and change only its region instead: <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-changing-your-app-store-region-to-hong-kong-iphone-430181398928060416">How to Install the MEXC App by Changing Your App Store Region to Hong Kong (iPhone)</a></span></div><div class="ace-line ace-line old-record-id-EAtcdNqABopPw3xGkMWuSTyQske"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-MLF5dW37ooN52fxNV9JubpOfsLc"><span style="font-size: 16px;">If <strong>Create New Apple Account</strong> does not appear, try signing out of iCloud and repeating the process.</span></div><div class="ace-line ace-line old-record-id-VSNddqHnkoVQFxxsE8HuGx32sdh"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusI31EN2VQlcb66WksbsGvTW"><span style="font-size: 16px;">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-doxustc7PcuHiE7ymvgWSBjfWXg" data-list="bullet"><div><span style="font-size: 16px;"><a href="https://www.mexc.com/support/article/complete-guide-to-downloading-and-updating-the-mexc-app-iphone-android-and-web-430227681495642112">Complete Guide to Downloading and Updating the MEXC App (iPhone / Android / Web)</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusOCN09PBCmPoSiFVUSgXEtd" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-changing-your-app-store-region-to-hong-kong-iphone-430181398928060416" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App by Changing Your App Store Region to Hong Kong (iPhone)</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusa7zWDTcHOPcub0nGCP48gT" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-via-altstore-pal-282499566929605632" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App via AltStore PAL</a></div></li><li class="ace-line ace-line old-record-id-FaaJdnw0voXL6XxaKvPug1yis0e" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-changing-your-app-store-region-to-hong-kong-via-browser-430190658877550592" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App by Changing Your App Store Region to Hong Kong via Browser</a></div></li></ul></div>
How to Install the MEXC App via APK (Android)
<div data-page-id="HjLydMfa5onEarxI0anurgjVsjc" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-KZZzdDhBLoTGyvxWqlpu8hrVs9b"><span style="font-size: 16px;">This guide explains how Android users can install the MEXC app by downloading the <strong>APK file</strong> (the app installation file) from the official MEXC website.</span></div><div class="ace-line ace-line old-record-id-SmzedjB7NoIyttxzqP9uWI6ysVc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DTR0dd4gloEnuIxDcYuu4Rbjsgf"><span style="font-size: 16px;">In some regions, the MEXC app may not be available for direct download from Google Play. With this method, you can continue using the MEXC app as usual. Your existing MEXC account can be used without any changes.</span></div><div class="ace-line ace-line old-record-id-WIEhdh2bJoMPndxPsceudibVsAc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusGPURquKdWQMYP3KzNWvXch"><strong>1. Before You Install</strong></h2><div class="ace-line ace-line old-record-id-RrGIdW2KsoZ3D7xwkhpux75isHh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxus4gBqiYIOPT9vkuj80FlcXf"><span style="font-size: 16px;">For security reasons, only download the APK file from the <strong>official MEXC website</strong>. Do not use APK files obtained from third-party websites, as they may have been modified or contain security risks.</span></div><div class="ace-line ace-line old-record-id-Z9WMdhu7Iokseoxx6cEuPJOesWe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusAMZHGIzwp3l24WCYlci0Z7"><strong>2. Installation Guide</strong></h2><div class="ace-line ace-line old-record-id-T6LKdX2w3oo1y5xCgRduE2kGsye"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusb19P5r9uLdS7NZX8vTuIYg"><span style="font-size: 16px;">Step 1: Download the APK file from the official MEXC website</span></h3><div class="ace-line ace-line old-record-id-RKObdSiNDozLzPxq56RuLA20scb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusLSgz5Y3SLuU154AkGgOCGe"><span style="font-size: 16px;">Open the official <a data-lark-is-custom="true" href="https://www.mexc.com">MEXC website</a> in your browser and tap <strong>Download APK</strong>.</span></div><div class="ace-line ace-line old-record-id-FULZdlTgKoJFdtxQSu0uI6amszo"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"d52bf8c0-6d60-49d2-b2f8-f9df50baf246","height":1228,"width":576,"currHeight":1228,"currWidth":576,"natrualHeight":1228,"natrualWidth":576,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQtSAbKxlCo5404x2Tk7uU0zpsBc%2F%3Fpreview_type%3D16","file_token":"QtSAbKxlCo5404x2Tk7uU0zpsBc","image_type":"image/png","size":451746,"comments":[]}]}" class="image-uploaded gallery old-record-id-C56WdnwegoQ3GJx9qmSummVDscd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803155713739l6l4IBJeDEyDbZ.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJjaGlsZHJlbiI6W10sImNvbW1lbnRzIjpbXSwicmV2aXNpb25zIjpbXSwiYXV0aG9yIjoiNzIzNjIxNTgxNjA4NDA3ODU5NyIsImltYWdlIjp7InNyYyI6IiIsInRva2VuIjoiUXRTQWJLeGxDbzU0MDR4MlRrN3VVMHpwc0JjIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo0NTE3NDYsIm5hbWUiOiJpbWFnZS5wbmciLCJzY2FsZSI6MSwid2lkdGgiOjU3NiwiaGVpZ2h0IjoxMjI4LCJhbGlnbiI6ImNlbnRlciJ9LCJhbGlnbiI6ImNlbnRlciIsImFyZWFfY29tbWVudHMiOnt9LCJwYXJlbnRfaWQiOiJIakx5ZE1mYTVvbkVhcnhJMGFudXJnalZzamMifQ==" data-suite="eyJmaWxlVG9rZW4iOiJRdFNBYkt4bENvNTQwNHgyVGs3dVUwenBzQmMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiQzU2V2Rud2Vnb1EzR0p4OXFtU3VtbVZEc2NkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9RdFNBYkt4bENvNTQwNHgyVGs3dVUwenBzQmMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/QtSAbKxlCo5404x2Tk7uU0zpsBc/?mount_node_token=C56WdnwegoQ3GJx9qmSummVDscd&mount_point=docx_image" data-width="576" data-height="1228" data-lark-image-uri="drivetoken://QtSAbKxlCo5404x2Tk7uU0zpsBc" data-lark-image-width="576" data-lark-image-height="1228" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-JL1GdlezboxqArxSOenu7ynesch"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusAN0OxTOYxOw433MGK5QCSb"><span style="font-size: 16px;">Step 2: Confirm the download</span></h3><div class="ace-line ace-line old-record-id-Z1TcdbmCVo1vVaxmB87uUgPDsHd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ws2ldPQL9oXZmMxO9vvuEYRHsQe"><span style="font-size: 16px;">Depending on your browser, you may see a warning such as "<strong>This file may be harmful.</strong>" This is a standard warning shown when downloading APK files outside Google Play.</span></div><div class="ace-line ace-line old-record-id-FToldXD4UoDNfMxqHYYuTnPRsOc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-T82udpA1eoHMjPx9NaJuEZzWs9f"><span style="font-size: 16px;">If you started the download on the official MEXC website, it is safe to proceed. Tap <strong>Download anyway</strong> to continue.</span></div><div class="ace-line ace-line old-record-id-KsHMdLvSFoqz3ax5OEVurijusCe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-TcBZdau2IoKR36x9MtluEJq9sPg"><span style="font-size: 16px;">The confirmation message may show a download domain other than mexc.com (such as download.mocortech.com). This is expected when downloading the APK through the official MEXC website. Depending on your device and browser, additional confirmation prompts may also appear.</span></div><div class="ace-line ace-line old-record-id-Szf6dgOHcoTmFGxf3Nnu7EXZsDc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"107bea52-0fc9-4524-bac0-21f5001de4c9","height":1222,"width":576,"currHeight":1222,"currWidth":576,"natrualHeight":1222,"natrualWidth":576,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FVtgLb2k2AoSxmWxVz6mu6ADqshe%2F%3Fpreview_type%3D16","file_token":"VtgLb2k2AoSxmWxVz6mu6ADqshe","image_type":"image/png","size":207921,"comments":[]}]}" class="image-uploaded gallery old-record-id-SSIodRAelo2kFYxjmR9uU7cOs7e"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803155713106CjYPn1bfxNYbke.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJjaGlsZHJlbiI6W10sImNvbW1lbnRzIjpbXSwicmV2aXNpb25zIjpbXSwiYXV0aG9yIjoiNzIzNjIxNTgxNjA4NDA3ODU5NyIsImltYWdlIjp7InNyYyI6IiIsInRva2VuIjoiVnRnTGIyazJBb1N4bVd4Vno2bXU2QURxc2hlIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoyMDc5MjEsIm5hbWUiOiJpbWFnZS5wbmciLCJzY2FsZSI6MSwid2lkdGgiOjU3NiwiaGVpZ2h0IjoxMjIyLCJhbGlnbiI6ImNlbnRlciJ9LCJhbGlnbiI6ImNlbnRlciIsImFyZWFfY29tbWVudHMiOnt9LCJwYXJlbnRfaWQiOiJIakx5ZE1mYTVvbkVhcnhJMGFudXJnalZzamMifQ==" data-suite="eyJmaWxlVG9rZW4iOiJWdGdMYjJrMkFvU3htV3hWejZtdTZBRHFzaGUiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiU1NJb2RSQWVsbzJrRll4am1SOXVVN2NPczdlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9WdGdMYjJrMkFvU3htV3hWejZtdTZBRHFzaGUvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/VtgLb2k2AoSxmWxVz6mu6ADqshe/?mount_node_token=SSIodRAelo2kFYxjmR9uU7cOs7e&mount_point=docx_image" data-width="576" data-height="1222" data-lark-image-uri="drivetoken://VtgLb2k2AoSxmWxVz6mu6ADqshe" data-lark-image-width="576" data-lark-image-height="1222" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-MDAWdXo1ho8r8kxuPdjusqeisSf"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusOPuIhsYJawufwefMaU8iRf"><span style="font-size: 16px;">Step 3: Install the APK file</span></h3><div class="ace-line ace-line old-record-id-MElEd14LRol1gexFpW8uACQ1swe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XPtSdxkBIoR167x2dXKuv46vsmc"><span style="font-size: 16px;">Once the download is complete, open the APK file. When prompted with "Do you want to install this app?", tap <strong>Install</strong>.</span></div><div class="ace-line ace-line old-record-id-YTseduUQYoaD6xxdCuVuaDk0sse"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SPXhdv2cxoLcEExT7w1uFDjGsqd"><span style="font-size: 16px;">You may need to allow installation from this source by enabling the Install unknown apps permission before installing the APK. Follow the on-screen instructions to enable it. The exact wording may vary depending on your Android version.</span></div><div class="ace-line ace-line old-record-id-S0EqdFxWRoyYgnxEtPduo4uPsRf"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3216b4a3-81a4-4134-9a57-d443c480b8f7","height":1224,"width":576,"currHeight":1224,"currWidth":576,"natrualHeight":1224,"natrualWidth":576,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FZc3sblq0poWwKLxMaAuuERc2sqb%2F%3Fpreview_type%3D16","file_token":"Zc3sblq0poWwKLxMaAuuERc2sqb","image_type":"image/png","size":185037,"comments":[]}]}" class="image-uploaded gallery old-record-id-Gr8MdTmKUoHVuRxouiSu2uTesbb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803155713097yhMivIWf7RYGsI.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJjaGlsZHJlbiI6W10sImNvbW1lbnRzIjpbXSwicmV2aXNpb25zIjpbXSwiYXV0aG9yIjoiNzIzNjIxNTgxNjA4NDA3ODU5NyIsImltYWdlIjp7InNyYyI6IiIsInRva2VuIjoiWmMzc2JscTBwb1d3S0x4TWFBdXVFUmMyc3FiIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoxODUwMzcsIm5hbWUiOiJpbWFnZS5wbmciLCJzY2FsZSI6MSwid2lkdGgiOjU3NiwiaGVpZ2h0IjoxMjI0LCJhbGlnbiI6ImNlbnRlciJ9LCJhbGlnbiI6ImNlbnRlciIsImFyZWFfY29tbWVudHMiOnt9LCJwYXJlbnRfaWQiOiJIakx5ZE1mYTVvbkVhcnhJMGFudXJnalZzamMifQ==" data-suite="eyJmaWxlVG9rZW4iOiJaYzNzYmxxMHBvV3dLTHhNYUF1dUVSYzJzcWIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiR3I4TWRUbUtVb0hWdVJ4b3VpU3UydVRlc2JiIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9aYzNzYmxxMHBvV3dLTHhNYUF1dUVSYzJzcWIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/Zc3sblq0poWwKLxMaAuuERc2sqb/?mount_node_token=Gr8MdTmKUoHVuRxouiSu2uTesbb&mount_point=docx_image" data-width="576" data-height="1224" data-lark-image-uri="drivetoken://Zc3sblq0poWwKLxMaAuuERc2sqb" data-lark-image-width="576" data-lark-image-height="1224" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-QJ9CdIQx2oNTD6xCVtyuvIkMsBb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusnDjEiqiz0GlH7bVWAiE7Wd"><span style="font-size: 16px;">Step 4: Open the MEXC app and log in</span></h3><div class="ace-line ace-line old-record-id-LqVcdQv6Mo13FlxY8qzugA36s1d"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxuslW3i2hseQiUNhuCP5l6TSc"><span style="font-size: 16px;">Once installation is complete, the <strong>MEXC app </strong>willappear on your home screen. Open the app and log in with your existing MEXC account.</span></div><div class="ace-line ace-line old-record-id-RQ1ed2GaOobxORx10Y6uzjVSsme"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3c27d519-7ee0-464c-a955-37f3447637a7","height":1224,"width":576,"currHeight":1224,"currWidth":576,"natrualHeight":1224,"natrualWidth":576,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FIRgYbcb7ioY3CnxnDiHuvkB8syb%2F%3Fpreview_type%3D16","file_token":"IRgYbcb7ioY3CnxnDiHuvkB8syb","image_type":"image/png","size":254858,"comments":[]}]}" class="image-uploaded gallery old-record-id-RAaidsFA0oHP1Px3NqRu3Tl4sBg"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608031557132001lDSNNTU51Ojkw.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJjaGlsZHJlbiI6W10sImNvbW1lbnRzIjpbXSwicmV2aXNpb25zIjpbXSwiYXV0aG9yIjoiNzIzNjIxNTgxNjA4NDA3ODU5NyIsImltYWdlIjp7InNyYyI6IiIsInRva2VuIjoiSVJnWWJjYjdpb1kzQ254bkRpSHV2a0I4c3liIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoyNTQ4NTgsIm5hbWUiOiJpbWFnZS5wbmciLCJzY2FsZSI6MSwid2lkdGgiOjU3NiwiaGVpZ2h0IjoxMjI0LCJhbGlnbiI6ImNlbnRlciJ9LCJhbGlnbiI6ImNlbnRlciIsImFyZWFfY29tbWVudHMiOnt9LCJwYXJlbnRfaWQiOiJIakx5ZE1mYTVvbkVhcnhJMGFudXJnalZzamMifQ==" data-suite="eyJmaWxlVG9rZW4iOiJJUmdZYmNiN2lvWTNDbnhuRGlIdXZrQjhzeWIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUkFhaWRzRkEwb0hQMVB4M05xUnUzVGw0c0JnIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9JUmdZYmNiN2lvWTNDbnhuRGlIdXZrQjhzeWIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/IRgYbcb7ioY3CnxnDiHuvkB8syb/?mount_node_token=RAaidsFA0oHP1Px3NqRu3Tl4sBg&mount_point=docx_image" data-width="576" data-height="1224" data-lark-image-uri="drivetoken://IRgYbcb7ioY3CnxnDiHuvkB8syb" data-lark-image-width="576" data-lark-image-height="1224" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-NTVNdhZG9oh3UqxKGw6uLy7Hs4b"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxus85lCfZlBgUWHAPkDoHtaCf"><span style="font-size: 16px;">If you encounter any issues during installation, visit the <a data-lark-is-custom="true" href="https://www.mexc.com/support">MEXC Help Center</a> or contact the <a data-lark-is-custom="true" href="https://t.me/MEXCJapan">official MEXC community</a> for support.</span></div><div class="ace-line ace-line old-record-id-KL9td4TYEoi3JCxz1KquBKKzs8X"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusLricyts8J90JOnmSqCJGmf"><strong>3. FAQ</strong></h2><div class="ace-line ace-line old-record-id-QmPbd5faNouiUTx5rwCuT4OGsOg"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxus5GU9WB8Q3z0xXEHX5307Lg"><span style="font-size: 16px;">3.1 Is installing the app through APK safe?</span></h3><div style="text-align:left" class="ace-line ace-line old-record-id-doxusVzRihlEOZjjzATYPEToXRh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Oxq7dVtf3o8ciuxjl2Mux618sVe"><span style="font-size: 16px;">Yes. <strong>As long as the APK file is downloaded from the official </strong><strong><a data-lark-is-custom="true" href="http://mexc.com">MEXC website</a></strong>, it is safe to install.</span></div><div class="ace-line ace-line old-record-id-V9Fldh2UGoBWCsxmTJLu6pYtsuc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-P5Qad6qTcoZaCyxZUYQum2Isspd"><span style="font-size: 16px;">The APK distributed through the official website is provided and maintained by MEXC and offers the same features as the App Store and Google Play versions.</span></div><div class="ace-line ace-line old-record-id-U1bWdITmzotXJmxSwipuBADws0c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-GoHEdSNoyoEfe5xdYiAukbq0swe"><span style="font-size: 16px;">For security reasons, do not use APK files obtained from third-party websites, as they may have been modified.</span></div><div class="heading-3 ace-line old-record-id-SYoQdH8SDo6Su3xdFGXusnUtste"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusx2XMMzaDglEWEyHbmNdF3g"><span style="font-size: 16px;">3.2 I saw warnings such as "This file may be harmful" or "Install unknown apps". Is there a problem?</span></h3><div class="ace-line ace-line old-record-id-I4YRdNDe4o4d5LxScEru7XdisRY"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UMC4dtsnooRc7Lx963EuX2lasle"><span style="font-size: 16px;">No. These are standard security prompts displayed by Android when installing apps from outside Google Play.</span></div><div class="ace-line ace-line old-record-id-Ktq7dlbncoW64DxI4DeujCzusne"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VIDhdbZmpospEIxhSLMu9tA4spg"><span style="font-size: 16px;">If you started the download from <strong>Download APK</strong> on the official MEXC website, follow the on-screen instructions to complete the installation.</span></div><div class="ace-line ace-line old-record-id-UiOQdIthHoq3tTxbVXvuH0lMsMg"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusmfNjrvDUJuCYB7q3VSJwte"><span style="font-size: 16px;">3.3 How do I update the MEXC app?</span></h3><div style="text-align:left" class="ace-line ace-line old-record-id-doxus0Z03pakhnWFEkAnwfn34hU"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WWV2dJ0ZroyH1qxIXrZumCa2sud"><span style="font-size: 16px;">If the app prompts you to update, follow the in-app instructions.</span></div><div class="ace-line ace-line old-record-id-EKSbdKB9RoztrixEMxFutVUzsMb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VU3Ldr680oEZHwxv0UruORbUsxc"><span style="font-size: 16px;">If the update cannot be completed, download the latest APK file from the official MEXC website and install it again. Your app data and login status will remain unchanged.</span></div><div class="ace-line ace-line old-record-id-EqvkdXax0orzHTxiTnruLYeEsfb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusHXLoxekdDkGdvGXxjXvYeh"><span style="font-size: 16px;">3.4 Do I need to create a new MEXC account?</span></h3><div class="ace-line ace-line old-record-id-Nu0odmwWAo9CpWxo0S7umUyZsah"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxus8mtLYWRCT5FGE08APi9HMb"><span style="font-size: 16px;">No. Simply log in with your existing MEXC account.</span></div><div class="ace-line ace-line old-record-id-Ot3Qd2NGzonIIWxTvBMuVqZesHh"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxuscJpOcNh6SQHmKyPGykmzxH"><span style="font-size: 16px;">3.5 I already use the Google Play version of the MEXC app. What should I do?</span></h3><div class="ace-line ace-line old-record-id-T2lZdvNUeoIcwjxZWC4uX0FYsPh"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusAUZ4b35fF6qYmhwPKfXNXe"><span style="font-size: 16px;">If the APK version cannot be installed over your existing MEXC app, uninstall the current app first, then install the APK file. Your account information is securely stored on MEXC servers, so you can simply log in again after installation. Your assets and trading data will not be affected.</span></div><div class="ace-line ace-line old-record-id-BBo0dazv1oUUndxcfe9uRy24s2c"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusQj5dT0klDiMAv3a8MaZJbh"><span style="font-size: 16px;">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-doxus9GjV85WdlcApdxxQvAAKub" data-list="bullet"><div><span style="font-size: 16px;"><a href="https://www.mexc.com/support/article/complete-guide-to-downloading-and-updating-the-mexc-app-iphone-android-and-web-430227681495642112">Complete Guide to Downloading and Updating the MEXC App (iPhone / Android / Web)</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusBtWDN9K5t6MH0OD7hBvP9b" data-list="bullet"><div><span style="font-size: 16px;"><a href="https://www.mexc.com/support/article/how-to-use-mexc-on-the-web-without-installing-the-app-430218601934775296">How to Use MEXC on the Web Without Installing the App</a></span></div></li><li class="ace-line ace-line old-record-id-FdKYdJP68oIv3TxELy1uDGQJsJe" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-changing-your-app-store-region-to-hong-kong-iphone-430181398928060416" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App by Changing Your App Store Region to Hong Kong (iPhone) </a></div></li><li class="ace-line ace-line old-record-id-CxpadIlm9o5FAQxq5aQu5ajXsnn" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-changing-your-app-store-region-to-hong-kong-via-browser-430190658877550592" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App by Changing Your App Store Region to Hong Kong via Browser </a></div></li></ul><div class="ace-line ace-line old-record-id-MrgWdr2awoV5EtxTv88uIRwZscb"><span style="font-size: 16px;"><br></span></div></div>
How to Use MEXC on the Web Without Installing the App
<div data-page-id="PPQVd942JoJLekx44r2uPi91sbe" data-lark-html-role="root" data-docx-has-block-data="true"><div class="ace-line ace-line old-record-id-MuGBdqE3Tosr3txmSEAuyo6ssnc"><span style="font-size: 16px;">This guide explains how to access MEXC through a browser on your smartphone or computer without installing the app.</span></div><div class="ace-line ace-line old-record-id-GWSBdZKBKoZwxMxNrC1ugs45sce"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M7nmdWwnwobu3uxkYMMuCk2ssdb"><span style="font-size: 16px;">If you cannot download the app, you can continue using MEXC through the web version. Add a shortcut to your home screen for quick access and an app-like experience. Your existing MEXC account can be used without any changes.</span></div><div class="ace-line ace-line old-record-id-IndcdI6huoUIQhxiaJGuDR4Hskc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusZpRh7FjIb3ioBWMCZLw5eg"><strong>1. Step-by-Step Guide</strong></h2><div class="ace-line ace-line old-record-id-Xdu9d09bholMhXxk3oQu7tCBsqe"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxuslW7u9mSkwjtYr3pcMuqb3c"><span style="font-size: 16px;">Step 1: Open the official MEXC website in your browser</span></h3><div class="ace-line ace-line old-record-id-BZ4kdybdAoOhXQxi5vlutQuBsVc"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxuseTqDlKRoESEF2a4Vvwlj1g"><span style="font-size: 16px;">Open the official <a data-lark-is-custom="true" href="https://www.mexc.com">MEXC website</a> in Safari (iPhone) or Chrome (Android), and log in with your existing MEXC account.</span></div><div class="ace-line ace-line old-record-id-X57kdrqgCo1xzIx9QjQuZ8dpsbc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"3444edca-621b-4b33-b330-de261e7ab52d","height":495.0976138828633,"width":239.99999999999997,"currHeight":495.0976138828633,"currWidth":239.99999999999997,"natrualHeight":1902,"natrualWidth":922,"pluginName":"imageUpload","scale":0.2603036876355748,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FBTu9bqHamoEpYUxMAcJuW85Vsyx%2F%3Fpreview_type%3D16","file_token":"BTu9bqHamoEpYUxMAcJuW85Vsyx","image_type":"image/png","size":378990,"comments":[]}]}" class="image-uploaded gallery old-record-id-KmGIdvdDNoM732xePR6uqjN4scT"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803161329093CcGiF15v3pGVFS.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJjaGlsZHJlbiI6W10sImNvbW1lbnRzIjpbXSwicmV2aXNpb25zIjpbXSwiYXV0aG9yIjoiNzIzNjIxNTgxNjA4NDA3ODU5NyIsImltYWdlIjp7InNyYyI6IiIsInRva2VuIjoiQlR1OWJxSGFtb0VwWVV4TUFjSnVXODVWc3l4IiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjozNzg5OTAsIm5hbWUiOiJpbWFnZS5wbmciLCJzY2FsZSI6MC4yNjAzMDM2ODc2MzU1NzQ4LCJ3aWR0aCI6OTIyLCJoZWlnaHQiOjE5MDIsImFsaWduIjoiY2VudGVyIn0sImFsaWduIjoiY2VudGVyIiwiYXJlYV9jb21tZW50cyI6e30sInBhcmVudF9pZCI6IlBQUVZkOTQySm9KTGVreDQ0cjJ1UGk5MXNiZSJ9" data-suite="eyJmaWxlVG9rZW4iOiJCVHU5YnFIYW1vRXBZVXhNQWNKdVc4NVZzeXgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiS21HSWR2ZEROb003MzJ4ZVBSNnVxak40c2NUIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9CVHU5YnFIYW1vRXBZVXhNQWNKdVc4NVZzeXgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/BTu9bqHamoEpYUxMAcJuW85Vsyx/?mount_node_token=KmGIdvdDNoM732xePR6uqjN4scT&mount_point=docx_image" data-width="922" data-height="1902" data-lark-image-uri="drivetoken://BTu9bqHamoEpYUxMAcJuW85Vsyx" data-lark-image-width="922" data-lark-image-height="1902" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><p><br></p><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxus2duSeTfiMNEWEhSRgIBaCc"><span style="font-size: 16px;">Step 2: Add MEXC to your home screen</span></h3><div style="text-align:left" class="ace-line ace-line old-record-id-doxusBEvYlkkDdTpLZ3Hg2uWTce"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Uy5Xdjllbo8MrKx6kRnupNpEsbe"><span style="font-size: 16px;"><strong>iPhone (Safari):</strong> Tap <strong>Share</strong>, select <strong>Add to Home Screen</strong>, then tap <strong>Add</strong> in the top-right corner. Depending on your iOS version, <strong>Add to Home Screen</strong> may also appear directly in the Share menu.</span></div><div class="ace-line ace-line old-record-id-Coved1ua9oqh0cxvB65u67JxsRc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JpgrdPlfqocViwx2AVCuS1wmsNc"><span style="font-size: 16px;"><strong>Android (Chrome):</strong> Tap the menu icon in the top-right corner (⋮) → <strong>Add to Home Screen</strong></span></div><div class="ace-line ace-line old-record-id-PmAadNLVOoklTcx9RJCu5fhUsQg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"bc1e00d8-f95c-4c05-93fd-fc6e488b9bbd","height":1899,"width":2768,"currHeight":1899,"currWidth":2768,"natrualHeight":1899,"natrualWidth":2768,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FR1HDbkoP7oxjbgxQbkEuDJ4Fsfb%2F%3Fpreview_type%3D16","file_token":"R1HDbkoP7oxjbgxQbkEuDJ4Fsfb","image_type":"image/png","size":1521913,"comments":[]}]}" class="image-uploaded gallery old-record-id-QI6gdvpgNolELdxaxzouJITXs4d"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202608031613337915ymzHAnnHWQGWc.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJjaGlsZHJlbiI6W10sImNvbW1lbnRzIjpbXSwicmV2aXNpb25zIjpbXSwiYXV0aG9yIjoiNzIzNjIxNTgxNjA4NDA3ODU5NyIsImltYWdlIjp7InNyYyI6IiIsInRva2VuIjoiUjFIRGJrb1A3b3hqYmd4UWJrRXVESjRGc2ZiIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoxNTIxOTEzLCJuYW1lIjoiaW1hZ2UucG5nIiwic2NhbGUiOjEsIndpZHRoIjoyNzY4LCJoZWlnaHQiOjE4OTksImFsaWduIjoiY2VudGVyIn0sImFsaWduIjoiY2VudGVyIiwiYXJlYV9jb21tZW50cyI6e30sInBhcmVudF9pZCI6IlBQUVZkOTQySm9KTGVreDQ0cjJ1UGk5MXNiZSJ9" data-suite="eyJmaWxlVG9rZW4iOiJSMUhEYmtvUDdveGpiZ3hRYmtFdURKNEZzZmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUUk2Z2R2cGdOb2xFTGR4YXh6b3VKSVRYczRkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9SMUhEYmtvUDdveGpiZ3hRYmtFdURKNEZzZmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/R1HDbkoP7oxjbgxQbkEuDJ4Fsfb/?mount_node_token=QI6gdvpgNolELdxaxzouJITXs4d&mount_point=docx_image" data-width="2768" data-height="1899" data-lark-image-uri="drivetoken://R1HDbkoP7oxjbgxQbkEuDJ4Fsfb" data-lark-image-width="2768" data-lark-image-height="1899" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-A7swdIq45oTPHkxXRS6ulFYesAT"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusX5GMTcoPyjMFXqE8XIWVvc"><span style="font-size: 16px;">Step 3: Open MEXC from your home screen</span></h3><div class="ace-line ace-line old-record-id-DCY5ddGN4oDMLjxSKayuYRBismb"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusH8rFHsLR4EG6jtFH9NpQqb"><span style="font-size: 16px;">Tap the newly added MEXC. It will launch in a way similar to an app.</span></div><div class="ace-line ace-line old-record-id-GPGbdDfpgo33IExXExDuwuirs6c"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"8c1f70fd-2067-43f0-91a6-b10a093981e4","height":981.943600867679,"width":476.00000000000006,"currHeight":981.943600867679,"currWidth":476.00000000000006,"natrualHeight":1902,"natrualWidth":922,"pluginName":"imageUpload","scale":0.5162689804772235,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FAJT6bn5UhoBE8PxzLkDuitA9sW7%2F%3Fpreview_type%3D16","file_token":"AJT6bn5UhoBE8PxzLkDuitA9sW7","image_type":"image/png","size":1829721,"comments":[]}]}" class="image-uploaded gallery old-record-id-M4nOd0pzio644JxgDACuZ8F3s9f"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260803161330556cQ73twDvToq0Lp.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJjaGlsZHJlbiI6W10sImNvbW1lbnRzIjpbXSwicmV2aXNpb25zIjpbXSwiYXV0aG9yIjoiNzIzNjIxNTgxNjA4NDA3ODU5NyIsImltYWdlIjp7InNyYyI6IiIsInRva2VuIjoiQUpUNmJuNVVob0JFOFB4ekxrRHVpdEE5c1c3IiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjoxODI5NzIxLCJuYW1lIjoiaW1hZ2UucG5nIiwic2NhbGUiOjAuNTE2MjY4OTgwNDc3MjIzNSwid2lkdGgiOjkyMiwiaGVpZ2h0IjoxOTAyLCJhbGlnbiI6ImNlbnRlciJ9LCJhbGlnbiI6ImNlbnRlciIsImFyZWFfY29tbWVudHMiOnt9LCJwYXJlbnRfaWQiOiJQUFFWZDk0MkpvSkxla3g0NHIydVBpOTFzYmUifQ==" data-suite="eyJmaWxlVG9rZW4iOiJBSlQ2Ym41VWhvQkU4UHh6TGtEdWl0QTlzVzciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTTRuT2QwcHppbzY0NEp4Z0RBQ3VaOEYzczlmIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9BSlQ2Ym41VWhvQkU4UHh6TGtEdWl0QTlzVzcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/AJT6bn5UhoBE8PxzLkDuitA9sW7/?mount_node_token=M4nOd0pzio644JxgDACuZ8F3s9f&mount_point=docx_image" data-width="922" data-height="1902" data-lark-image-uri="drivetoken://AJT6bn5UhoBE8PxzLkDuitA9sW7" data-lark-image-width="922" data-lark-image-height="1902" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-AzXndWlspoOHVzxJvMluLPrTsob"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxuscZrMJSpGM6Oz3VZatxYfGc"><span style="font-size: 16px;">If you encounter any issues during installation, visit the <a data-lark-is-custom="true" href="https://www.mexc.com/support">MEXC Help Center</a> or contact the <a data-lark-is-custom="true" href="https://t.me/MEXCJapan">official MEXC community</a> for support.</span></div><div class="ace-line ace-line old-record-id-JmWwdOHdPoX6oZxueHmuMRoqsVe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxushnRJnkGbCdpzY59KiRNpme"><strong>2. FAQ</strong></h2><div class="ace-line ace-line old-record-id-FVRDd8bOtoST78xZVfNupF0osJb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxus0dKr7GiTXg3Lx3JrzVPEdg"><span style="font-size: 16px;">2.1 Can I use the web version for the same features as the app?</span></h3><div style="text-align:left" class="ace-line ace-line old-record-id-doxusFgGBp2j94qiKUVTmgHBIle"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JxZfd5AKIomXixxEsdGuk4YXsqd"><span style="font-size: 16px;">The web version supports the main features, including trading, deposits and withdrawals, and asset management.</span></div><div class="ace-line ace-line old-record-id-GfOOdV67koMh4fxmAupu2FSosfe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OQZAd7UVAoJghsxtwLpuuvG7sYg"><span style="font-size: 16px;">Some app-specific features, such as push notifications, may not be available. If you install the app later, you can continue using the same MEXC account.</span></div><div class="ace-line ace-line old-record-id-HwLGdCtWAobbNixi6hguP4mLsCb"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusA2eeCz0MRDQqOOYt6Mc8Mf"><span style="font-size: 16px;">2.2 Do I need to create a new MEXC account?</span></h3><div class="ace-line ace-line old-record-id-FGE3dLtz3ofFd7xDg61u0vKVsZf"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxus9eGAaFjeYdKCn2tsXw0Jmb"><span style="font-size: 16px;">No. Simply log in with your existing MEXC account.</span></div><div class="ace-line ace-line old-record-id-N357dIEj5ouZCQxUUDBu9AwusDg"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusM8LE76BGp9VAry0dMPD4oh"><span style="font-size: 16px;">2.3 I deleted the icon from my home screen. What should I do?</span></h3><div class="ace-line ace-line old-record-id-FibfdOPZwopp8pxobDBukWuHsi8"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ab8udxhGFopzGOxOsxXuEEHOs7e"><span style="font-size: 16px;">You can add it again at any time by following the same steps:</span></div><div class="ace-line ace-line old-record-id-WwrBdqPBcoRJtdxbP3OuWfPQsHh"><span style="font-size: 16px;">Open the official MEXC website in your browser → <strong>Add to Home Screen</strong></span></div><div class="ace-line ace-line old-record-id-ABQbdHZkBogk3exKFz9uzeWWsKe"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusWThrwy1ez58uPlppAOiEuc"><span style="font-size: 16px;">2.4 What if I want to install the app later?</span></h3><div class="ace-line ace-line old-record-id-CDOHdNRlAovt2oxAkZNufS1jsic"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-PQ3JdwzQ7otigHxpByquv3Ees1e"><span style="font-size: 16px;">You can install the app at any time. Follow the guide for your device: Complete Guide to Downloading and Updating the MEXC App (iPhone / Android / Web)</span></div><div class="ace-line ace-line old-record-id-DtJIdTdH5oVc8Gx8el8u8Ew4scf"><span style="font-size: 16px;"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusCUyyiyVkKDdBeUySKmLN4b"><span style="font-size: 16px;">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-doxusWIXbjVCHlqxuvDcxcuKZIc" data-list="bullet"><div><span style="font-size: 16px;"><a href="https://www.mexc.com/support/article/complete-guide-to-downloading-and-updating-the-mexc-app-iphone-android-and-web-430227681495642112">Complete Guide to Downloading and Updating the MEXC App (iPhone / Android / Web)</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusvErxqse5ygbTNydYGrCeXb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-changing-your-app-store-region-to-hong-kong-iphone-430181398928060416" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App by Changing Your App Store Region to Hong Kong (iPhone)</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusAbDxNEMdvSVT9iaE5gr9uh" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-via-apk-android-430210140849202176" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App via APK from the Official Website (Android)</a></div></li><li class="ace-line ace-line old-record-id-Mh4XdYZR3oHBJBxyYpSuHsaosfg" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-by-creating-a-new-hong-kong-apple-account-430201009748730880" data-lark-is-custom="true" style="font-size: 16px;">How to Install the MEXC App by Creating a New Hong Kong Apple Account </a></div></li></ul></div>
How to Switch Apple ID to Download the MEXC App
<div data-page-id="AvsmdB5J0o7ZM9xrujyuA7QNsRh" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-LYDldPphpooScaxE7CnuB7A5szU"><strong>Key Takeaways</strong></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-L9WQdixrzon7xQxy8AQuhE3Cssc" data-list="bullet"><div><span style="font-size: 16px;">The region your Apple ID is set to determines which apps are available in the App Store. By switching to a supported region, you can search for and download the MEXC App.</span></div></li><li class="ace-line ace-line old-record-id-JfG3d0QMCo7aQmxa8jmup4Kjsmc" data-list="bullet"><div><span style="font-size: 16px;">On an iPhone, you can quickly switch Apple IDs by signing out of and back into your Apple ID.</span></div></li><li class="ace-line ace-line old-record-id-XBb6dCjDkoDmOEx2WAnuc3Gjswc" data-list="bullet"><div><span style="font-size: 16px;">Switching your Apple ID or its region will not affect the assets or login information in your MEXC account. The two systems are completely independent.</span></div></li><li class="ace-line ace-line old-record-id-OBDudyKOBoxEkDxm2cruFbmfsTh" data-list="bullet"><div><span style="font-size: 16px;">After downloading the MEXC App, we recommend enabling two-factor authentication immediately to keep your account secure.</span></div></li></ul><div class="ace-line ace-line old-record-id-Q7Eadh7X8odAq2x2qQjuxPmesFe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-CoTXdpVyMoigNbxSwBXuxhBKsUb"><strong>1. Why You Need to Switch Your Apple ID to Download the MEXC App</strong></h2><div class="ace-line ace-line old-record-id-DFaodeGpDo9xPwxyeu9u1l9OsVc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-FR2udNApDopDXKx95ghuXfVJsVf"><span style="font-size: 16px;">The country or region your Apple ID is set to determines which apps you can access in the App Store. Because available apps vary by region, some users are unable to find the official MEXC app directly in their current Apple ID's region. In this case, you simply need to switch your Apple ID to a country or region where MEXC is available, and you'll be able to complete the download and installation smoothly.</span></div><div class="ace-line ace-line old-record-id-SHegdGnfMoCzEVxG7zhuiMrdsEb"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-DBxudkEwroBXWpxCbB4uA4smsCd"><strong>2. Preparations Before Switching Your Apple ID</strong></h2><div class="ace-line ace-line old-record-id-CxZ4dWR5ooMj9yx4J8puao4Ystf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-WAFBdf2ico0Q0kxtZ2AuKv3jsDc"><span style="font-size: 16px;">Before switching your Apple ID's country or region, complete the following preparations to ensure the process goes smoothly:</span></div><div class="ace-line ace-line old-record-id-T5Mzd4Uk3o2MplxIRTiucWuesZf"><span style="font-size: 16px;"><strong>1)</strong><strong>Use up your account balance: </strong>Sign in to your Apple account to check your current balance. If you have any remaining balance, spend them first. The system does not allow you to switch regions while your account still has a balance.</span></div><div class="ace-line ace-line old-record-id-OQWudSzkboc3gFxXSR8uqFhWsWg"><span style="font-size: 16px;"><strong>2)</strong><strong>Cancel all subscriptions: </strong>This includes subscriptions such as iCloud+, Apple Music, and Apple TV+. You'll need to wait until the current subscription cycle ends before switching.</span></div><div class="ace-line ace-line old-record-id-Om2EdQI8yoWJhSxkLcauAllas3d"><span style="font-size: 16px;"><strong>3)</strong><strong>Wait for memberships, pre-orders, and rentals to conclude</strong>:This includes movie rentals, season passes, pending refunds, and similar purchases, all of which must be completed before you switch.</span></div><div class="ace-line ace-line old-record-id-PEmAdnInBo8QqRxXPaJu9fDts7e"><span style="font-size: 16px;"><strong>4)</strong><strong>Prepare a payment method for the new region: </strong>After switching to the new country or region, the system will require you to link a valid payment method accepted in that region, along with a corresponding billing address.</span></div><div class="ace-line ace-line old-record-id-ZXdqdKYTfo7ydnxzmeAuvxawsue"><span style="font-size: 16px;"><strong>5)</strong><strong>Re-download any content you need:</strong> Some previously-downloaded content may no longer be usable in the new region, so we recommend re-downloading important content to your regular devices beforehand.</span></div><div class="ace-line ace-line old-record-id-NbAEdKRs7oF8TMx21XPu781Fsxc"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-Z7DydKTzao1CbPxgEfPug0KHszf"><strong>3. How to Switch Your Apple ID on iPhone</strong></h2><div class="ace-line ace-line old-record-id-XL2MdPF1foRIDIxhrnIuTpuzsue"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XM8Hdw3k6o2H1IxYROguyv6js6j"><span style="font-size: 16px;">1) Open <strong>Settings</strong> on your device.</span></div><div class="ace-line ace-line old-record-id-AaMsdcxb7ohVVFx44uBuFT7rsfV"><span style="font-size: 16px;">2) Tap your <strong>name</strong> at the top.</span></div><div class="ace-line ace-line old-record-id-NCE3dYGNgoTGBcxMacculuTosic"><span style="font-size: 16px;">3) Tap <strong>Media & Purchases</strong>.</span></div><div class="ace-line ace-line old-record-id-J9Tbdn0lwonbBzxl5Htupf7Esab"><span style="font-size: 16px;">4) Tap <strong>Sign Out</strong>, then confirm <strong>Sign Out</strong> again.</span></div><div class="ace-line ace-line old-record-id-Nhu1dK63KopVFrx2JNkuDaztsRg"><span style="font-size: 16px;">5) Tap <strong>Media & Purchases</strong> again and sign in with the Apple ID you want to switch to. Once you've switched successfully, go to the App Store and search for <strong>MEXC</strong><strong> App</strong>.</span></div><div class="ace-line ace-line old-record-id-HRSNdN0g9oSkDcxJcAuuR3kOsQc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"09925f52-fcc2-4a42-96cf-9cd086d58d82","height":2420,"width":5845,"currHeight":2420,"currWidth":5845,"natrualHeight":2420,"natrualWidth":5845,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCmkBbpY27ozlsJxIlMLuUQkssYc%2F%3Fpreview_type%3D16","file_token":"CmkBbpY27ozlsJxIlMLuUQkssYc","image_type":"image/png","size":2605359,"comments":[]}]}" class="image-uploaded gallery old-record-id-NWG9dwUmRoitgBx2HJ8uggfTsSe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260713140714866H9dLJytwPxBPJr.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDbWtCYnBZMjdvemxzSnhJbE1MdVVRa3NzWWMiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTldHOWR3VW1Sb2l0Z0J4MkhKOHVnZ2ZUc1NlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DbWtCYnBZMjdvemxzSnhJbE1MdVVRa3NzWWMvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CmkBbpY27ozlsJxIlMLuUQkssYc/?mount_node_token=NWG9dwUmRoitgBx2HJ8uggfTsSe&mount_point=docx_image" data-width="5845" data-height="2420" data-lark-image-uri="drivetoken://CmkBbpY27ozlsJxIlMLuUQkssYc" data-lark-image-width="5845" data-lark-image-height="2420" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px;"></div><div class="ace-line ace-line old-record-id-MY59dJknioIYD4xjcn8urQQbsMh"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-KbOUdsif1o8ghlxfS3kufu4ssnh"><strong>4. FAQ</strong></h2><div class="ace-line ace-line old-record-id-ZQsCdUmqJoYn2Vx9i3wuGGnUsoc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Tr9bdUY6BodGfVxYMhguXjPMsJd"><strong style="font-size: 16px;">4.1 Why can't I find the MEXC App in my current App Store?</strong></h3><div class="ace-line ace-line old-record-id-OL9EdC6sToNJC1xN7jqu2pnEsMe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KFnhdDOe8oMiP8xYgTzuiPV7spe"><span style="font-size: 16px;">This is usually because MEXC is not currently available in the country or region your Apple ID is set to. Just follow the steps in this guide to switch your Apple ID to a country or region where MEXC is supported, and you will be able to search for and download the MEXC App in the App Store.</span></div><div class="ace-line ace-line old-record-id-XNFGdKeVooBQMvxCqDRu3xpXsDc"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-BzlUdxlHBo2yfWxBNXYuifXIsjd"><strong style="font-size: 16px;">4.2 After switching my Apple ID to download the MEXC App, will the assets in my original account be affected?</strong></h3><div class="ace-line ace-line old-record-id-RbP6dybtXoDkL0xILgtuDyyWsXc"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OwAPdprM8oqsmExE4BRu3Paqsee"><span style="font-size: 16px;">No. Your Apple ID and the MEXC account are two completely independent systems. Switching your Apple ID's region only affects your App Store access. It will not affect any assets or login information in your MEXC account.</span></div><div class="ace-line ace-line old-record-id-X4Imd4sVMokNnTxUgJAui6Lgsfh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-XpLTdaRTNobyYpxw0L9u5k6EsNf"><span style="font-size: 16px;"><strong>4.3 Do I have to </strong><strong>add</strong><strong> a payment method for the new region?</strong></span></h3><div class="ace-line ace-line old-record-id-SCGAde1vCovHEHxshtwuGYuUs4b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-U6nZdXoOjo5w03xvApXuDyL4sik"><span style="font-size: 16px;">If you'd rather not add a new payment method, you can create a new Apple ID after switching. Once you sign in with the new account, you can download the MEXC App.</span></div><div class="ace-line ace-line old-record-id-LPh8dqsa5oPsa7xjbSauFQgvsUf"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-VG1zdPS2Iool3wxZzJfu4vJ0syh"><strong style="font-size: 16px;">4.4 How can I keep my account secure after downloading the MEXC App?</strong></h3><div class="ace-line ace-line old-record-id-AsckdO782oPr98xeJMpuuMXLsfI"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VGb0dDacdo0Gjsx2gGPuzYZ3smf"><span style="font-size: 16px;">After logging in to the MEXC App for the first time, we recommend enabling two-factor authentication (2FA), setting a strong password, and regularly reviewing your login history. The official MEXC app provides multiple layers of security protection to help users manage their assets with confidence.</span></div><div class="ace-line ace-line old-record-id-QLSTdWSl9o1yCxx3fxGuF1RgsFb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-CecJdfSrnoBN56x2kKOuCjgVsbh"><strong style="font-size: 16px;">4.5 After switching my Apple ID, will my existing apps still work normally?</strong></h3><div class="ace-line ace-line old-record-id-BDhWdbMNWo8j2Ux1pbFu35kKsAf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-KWaEdxZHUoOjfhxx4KVuyLQXshe"><span style="font-size: 16px;">Most apps you've already downloaded will continue to work normally, but apps that are not listed in the new region will not receive further updates. We recommend downloading any content you need in advance before switching, and keeping backups.</span></div><div class="ace-line ace-line old-record-id-WlIQd7QJaoEl0DxUsAhu7quYsBH"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-GM9TdKI6LoB9nNxRFNTu3J5SsPc"><span style="font-size: 16px;">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-WDnRdwImYo5jwFxILVZufgTPsde" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/mexc-app-download-guide-17827791529363" style="font-size: 16px;">MEXC App Download Guide</a></div></li><li class="ace-line ace-line old-record-id-TgafdlADxol7d8xwtrauumH5s6S" data-list="bullet"><div><a href="https://www.mexc.com/support/article/mexc-app-download-17827791523349" data-lark-is-custom="true" style="font-size: 16px;">MEXC App Download: Frequently Asked Questions</a></div></li><li class="ace-line ace-line old-record-id-O7lJd1Ld4ocFfgxMiuauwreJsPe" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-download-and-install-mexc-app-on-iphone-ios-375850260201873408" data-lark-is-custom="true" style="font-size: 16px;">How to Download and Install MEXC App on iPhone (iOS)</a></div></li><li class="ace-line ace-line old-record-id-AouBdLt8JoAkZFxoRCfuwSzmstf" data-list="bullet"><div><span style="font-size: 16px;"><a href="https://www.mexc.com/support/article/how-to-install-the-mexc-app-via-altstore-pal-282499566929605632" data-lark-is-custom="true">How to Install the MEXC App via AltStore PAL</a><span style="color:rgb(216,57,49)"></span></span></div></li><li class="ace-line ace-line old-record-id-G8ggdpNH2oEv4fxFEWGuB5YKsFb" data-list="bullet"><div><a href="https://www.mexc.com/support/article/how-to-use-mexc-via-lite-app-17827791527902" data-lark-is-custom="true" style="font-size: 16px;">How to Use MEXC via Lite App</a></div></li></ul><div class="ace-line ace-line old-record-id-M6G7dVrLaopPTax7LaDu0wbJs9g"><span style="font-size: 16px;"><br></span></div></div>
Understand language and region sites MEXC is using
<div data-page-id="T25qdEfJhoq4BcxBOFFu8cbzs1b" data-lark-html-role="root" data-docx-has-block-data="false"><div class="ace-line ace-line old-record-id-QiDUdx6xKopme0x9l2PucjbwsQh"><span style="font-size: 16px;">MEXC provides multilingual support for users across different regions. Users can select their preferred language and region to access localized interfaces, features, and support services, ensuring accurate content display and a consistent user experience.</span></div><div class="ace-line ace-line old-record-id-Bgo5dWwQZoBCwrxqYiduhP8isOe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-HocjdBKDgoWXxZx69r0uV9mGssh"><strong>Languages</strong></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-LQ0VdAKPmoqO3nxDkc5u0SMhsGe" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/" style="font-size: 16px;">English</a></div></li><li class="ace-line ace-line old-record-id-NibGdXrT9orbuExn0FDu8ZFKsRd" data-list="bullet"><div><a href="https://www.mexc.com/ja-JP/" data-lark-is-custom="true" style="font-size: 16px;">Japanese (日本語)</a></div></li><li class="ace-line ace-line old-record-id-OpffdQnM2oDC3AxKGbXuBzI6sRe" data-list="bullet"><div><a href="https://www.mexc.com/vi-VN/" data-lark-is-custom="true" style="font-size: 16px;">Vietnamese (Tiếng Việt)</a></div></li><li class="ace-line ace-line old-record-id-ZQFidBL8aoHwZ9xCC8DuSexCsuc" data-list="bullet"><div><a href="https://www.mexc.com/ru-RU/" data-lark-is-custom="true" style="font-size: 16px;">Russian (Pусский)</a></div></li><li class="ace-line ace-line old-record-id-IEtSdMVfHodTg1xAzxyuIlLYsr4" data-list="bullet"><div><a href="https://www.mexc.com/uk-UA/" data-lark-is-custom="true" style="font-size: 16px;">Ukrainian (Українська)</a></div></li><li class="ace-line ace-line old-record-id-VhvZdzxagoSnZgxqM8buuM3ls5b" data-list="bullet"><div><a href="https://www.mexc.fm/id-ID/" data-lark-is-custom="true" style="font-size: 16px;">Bahasa Indonesia</a></div></li><li class="ace-line ace-line old-record-id-FAWVdH3NFoegwGxWhsUu913Ys9e" data-list="bullet"><div><a href="https://www.mexc.com/zh-MY/" data-lark-is-custom="true" style="font-size: 16px;">Simplified Chinese (简体中文)</a></div></li><li class="ace-line ace-line old-record-id-D3bKd4nAroWKsJxUJWcut61LsQe" data-list="bullet"><div><a href="https://www.mexc.com/zh-TW/" data-lark-is-custom="true" style="font-size: 16px;">Traditional Chinese (繁體中文)</a></div></li><li class="ace-line ace-line old-record-id-FNfgdTvgiouDQ0xOY1HudIZbscf" data-list="bullet"><div><a href="https://www.mexc.com/fa-IR/" data-lark-is-custom="true" style="font-size: 16px;">Farsi (فارسی)</a></div></li><li class="ace-line ace-line old-record-id-Ow0vdECS2ojSJrx9egXupkoUsGe" data-list="bullet"><div><a href="https://www.mexc.co/fil-PH/" data-lark-is-custom="true" style="font-size: 16px;">Filipino (Filipino)</a></div></li><li class="ace-line ace-line old-record-id-BfHidJlXNotAWsxFIU7uNJhQsBh" data-list="bullet"><div><a href="https://www.mexc.com/th-TH/" data-lark-is-custom="true" style="font-size: 16px;">Thai (ไทย)</a></div></li><li class="ace-line ace-line old-record-id-YIBjdwsDWo79yrxXiCAuNxnxsob" data-list="bullet"><div><a href="https://www.mexc.com/ar-AE/" data-lark-is-custom="true" style="font-size: 16px;">Arabic (العربية)</a></div></li><li class="ace-line ace-line old-record-id-TU1Vdo5vJoqG7ExcVjFuJOaPsAh" data-list="bullet"><div><a href="https://www.mexc.com/az-AZ/" data-lark-is-custom="true" style="font-size: 16px;">Azerbaijani (Azərbaycan dili)</a></div></li><li class="ace-line ace-line old-record-id-ZLQSd6issoe41rxIVglu8PAps08" data-list="bullet"><div><a href="https://www.mexc.com/bn-BD/" data-lark-is-custom="true" style="font-size: 16px;">Bengali (বাংলা)</a></div></li><li class="ace-line ace-line old-record-id-NUEqdtglwo81v2xgnBkurQlHs6g" data-list="bullet"><div><a href="https://www.mexc.com/he-IL/" data-lark-is-custom="true" style="font-size: 16px;">Hebrew (עברית)</a></div></li><li class="ace-line ace-line old-record-id-Nu2odiOLlolCmQxWkNauL8mMsdf" data-list="bullet"><div><a href="https://www.mexc.com/hi-IN/" data-lark-is-custom="true" style="font-size: 16px;">Hindi (हिंदी)</a></div></li><li class="ace-line ace-line old-record-id-Ls10dYYQuobZR7xsl8gurtW4s5e" data-list="bullet"><div><a href="https://www.mexc.com/kk-KZ/" data-lark-is-custom="true" style="font-size: 16px;">Kazakh (Қазақ тілі)</a></div></li><li class="ace-line ace-line old-record-id-FuvldabLToTjeIxS9rSupk5FsWb" data-list="bullet"><div><a href="https://www.mexc.com/lo-LA/" data-lark-is-custom="true" style="font-size: 16px;">Lao (ລາວ)</a></div></li><li class="ace-line ace-line old-record-id-JGb3dHBnzoFVlexfjUMuxnqLsdh" data-list="bullet"><div><a href="https://www.mexc.fm/ms-MY/" data-lark-is-custom="true" style="font-size: 16px;">Malay (Bahasa Melayu)</a></div></li><li class="ace-line ace-line old-record-id-EfWCd7CGho9j5sxaGytufCyUs0c" data-list="bullet"><div><a href="https://www.mexc.com/si-LK/" data-lark-is-custom="true" style="font-size: 16px;">Sinhala (සිංහල)</a></div></li></ul><p><br></p><h2 class="heading-2 ace-line old-record-id-Kzg0dEd6kocoRpxCBJ2ujbXasTd"><strong>Regions</strong></h2><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-ZanWdd9Bvoy6wixSCI1unu3dsNf" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/" style="font-size: 16px;">United States (English)</a></div></li><li class="ace-line ace-line old-record-id-JlAadTlTtoyTbtxPqwPuAcbRsEh" data-list="bullet"><div><a href="https://www.mexc.co/en-IN/" data-lark-is-custom="true" style="font-size: 16px;">India (English)</a></div></li><li class="ace-line ace-line old-record-id-Oi9NdzpuIo33jaxzhBIurnXpsnc" data-list="bullet"><div><a href="https://www.mexc.co/en-NG/" data-lark-is-custom="true" style="font-size: 16px;">Nigeria (English)</a></div></li><li class="ace-line ace-line old-record-id-R0DJdAb5aoLlIxxesx9uDYTOs3d" data-list="bullet"><div><a href="https://www.mexc.co/en-PH/" data-lark-is-custom="true" style="font-size: 16px;">Philippines (English)</a></div></li><li class="ace-line ace-line old-record-id-GFA7dOcsroQ5nax8A4LuskHHsxd" data-list="bullet"><div><a href="https://www.mexc.com/en-TH/" data-lark-is-custom="true" style="font-size: 16px;">Thailand (English)</a></div></li><li class="ace-line ace-line old-record-id-G8G8dltYOoFqhix6R76ux6VisVh" data-list="bullet"><div><a href="https://www.mexc.com/pt-BR/" data-lark-is-custom="true" style="font-size: 16px;">Brazil (Português)</a></div></li></ul><div class="ace-line ace-line old-record-id-XOXjdy1k3o0SzHxi1YFuu8GbsNc"><span style="font-size: 16px;"><br></span></div></div>
MEXC App Download Guide
<div><div class="ace-line ace-line old-record-id-doxusv5xSMRzJgDLubFWC0UJ9LW"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusqKAm7zxIH6JgFLMyGbWm3f"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>1. How to Download the MEXC App for Android</strong></span></h2><div style="text-align:left" class="ace-line ace-line old-record-id-doxuseCqoh6UTUvRrHJtUtGv6zd"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusA5dy5sUJmIhQqVi6xozDWc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.1 Download via Official Website QR Code</span></h3><div class="ace-line ace-line old-record-id-doxusX7oK62j0q9yV3n3jogF9Tg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxusTrPvvRiSwIlgnvThlhEr6c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Search for and log in to the <a href="https://www.mexc.com/">MEXC</a> official website. Move the cursor to the top right corner of the website, where the "Scan to Download App" icon will appear. Scan the displayed QR code with your phone and follow the steps to complete the installation.</span></div><div class="ace-line ace-line old-record-id-NfSFd5aj8oaSppxpysSuRB98seb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-F3WNdIAvAoOfujxoLMuub7YSsub"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250819110829284mYiOQ2s9e53dv5.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-doxusNDFWXifuZMgZZ3A3MmDXXg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxusJ0Lc6soRDe94WBpYFPEsjf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">If you are unable to scan the QR code successfully, you can click on <strong>More Options</strong> below the QR code to be redirected to the download page, where you can select the Android MEXC App installation package to download and install.</span></div><div class="ace-line ace-line old-record-id-AQ9ndFTn2ootL6xG5n7uUmKFsjf"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-QBVQdvbMgoT6eZxYTHUucMjVsgh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250819110828958hib9ztzVQ3YZ4Q.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:750px;font-size:16px"></div><div class="ace-line ace-line old-record-id-doxus56mPuL3i6BxsAKvTREa4Me"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxusM98vbgoOL0zaSnDm5za7Fb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">During the installation process on Android, a security warning may pop up. If you have confirmed that the download link is from the official MEXC website or obtained through customer support, tap <strong>Install Anyway</strong> when the warning appears.</span></div><div class="ace-line ace-line old-record-id-D4ztdVQryoGly6xArsiuIUYFsYc"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-Yfltd29rPoePhuxTBIJub8GcsEh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250819110827120DS42OB1czTIKxt.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:300px;font-size:16px"></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxuszHsu027F4D6oY18jnDDNgO"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxuszDlzvixmaW6JRhpUUCyife"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">1.2 Download from the Google Play Store</span></h3><div class="ace-line ace-line old-record-id-doxusriS5ovIrNW4aeHyu7Thr8b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusadbbcl8LbP7f0NE9P4tEHb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Open the Google Play Store on your phone, search for the MEXC App in the search bar, and tap <strong>Install.</strong> Once the installation is complete, the app will be ready to use.</span></div><div class="ace-line ace-line old-record-id-doxusDl13MPGyym2DCAkvc1wsqb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-ZZXFdF9hvoKlCTxark6uf1YCsbf"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250819110831280hzHt1iZgGjluZU.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:300px;font-size:16px"></div><div class="ace-line ace-line old-record-id-doxusQ1m3tgKmGUorFgUTlt6ZUe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusCrXoUX5qvfiLWuOlnn1mSc"><span style="font-family:'arial' , 'helvetica' , sans-serif"><strong>2. How to Download the MEXC App for iOS</strong></span></h2><div class="ace-line ace-line old-record-id-doxuswjDIiEyOX6pUkWDxeHfylg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><h3 style="text-align:left" class="heading-3 ace-line old-record-id-doxusZ4VpsdZ74ovIJlWQAUsGRb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">2.1 Download from the Apple App Store</span></h3><div class="ace-line ace-line old-record-id-doxus27kMhrErckw9xcfZXmJBhb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-doxusKH5lwnHN1I2gd5spJoo1ud"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">Open the Apple App Store on your phone, search for the MEXC App in the search bar, and tap <strong>Install.</strong> Once the installation is complete, the app will be ready to use.</span></div><div class="ace-line ace-line old-record-id-SGLGdp3Wroar0QxNgIvuIcEusIz"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:center" class="image-uploaded gallery old-record-id-EI0mdrsUNoFPHaxNWoFuGfsNslh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202508191108307163vU15tqilhCRpo.png" style="max-width:100%;height:auto;border-radius:12px;font-family:'arial' , 'helvetica' , sans-serif;width:300px;font-size:16px"></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusnWoJ7AC5L1RUOtJIO3Pv7c"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-DPVWdX6J6o3zlWx7tSIuA74Eseb"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">In certain regions, the MEXC App may not appear in the Apple App Store search results. If you encounter this issue, we recommend switching to an Apple ID registered in another region.</span></div><div class="ace-line ace-line old-record-id-CeZKdKhoGoBKwGxCSdzuYoDLsze"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">You can also use the web version of MEXC, accessible via your phone or computer's web browser. Official website links:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-PObKdLrolo66rqx0GJJuk6HDsae"><div><a href="https://www.mexc.com" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">https://www.mexc.com</a></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-UOBvdZn6QoTlE1xkXbIu7gxUsuc"><div><a href="https://www.mexc.co" style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">https://www.mexc.co</a></div></li></ul><div style="text-align:left" class="ace-line ace-line old-record-id-doxustwdegqomhE4EMIShgOjhqh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxus728eoRcP6r8GmlzBiiDOCh"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">If you experience issues during the download process, please refer to "<a href="https://www.mexc.com/announcements/article/17827791523349">MEXC App Download: Frequently Asked Questions</a>."If your issue remains unresolved, feel free to contact our Customer Service team for further assistance.</span></div><div class="ace-line ace-line old-record-id-Gmk6dYsHuoKxmIxDj5augeCssJg"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div><div class="ace-line ace-line old-record-id-LCXydzy4toXWS7xlryKuZ4TWs9b"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px">You can also read "<a href="https://www.mexc.com/learn/article/17827791509543">How To Sign Up for a MEXC Account</a>," and start your trading journey with ease.</span></div><div class="ace-line ace-line old-record-id-P6L3dDrLPovLJIxLK5ZuChhksWe"><span style="font-family:'arial' , 'helvetica' , sans-serif;font-size:16px"><br></span></div></div>
MEXC App Download: Frequently Asked Questions
<div data-page-id="Oo3WdMBuGod1pcx3cM9u3nyBsfc" data-lark-html-role="root" data-docx-has-block-data="true"><h2 class="heading-2 ace-line old-record-id-doxus223UuodvcE9M920L6I4j2e"><strong>1. Does MEXC have an official app?</strong></h2><div class="ace-line ace-line old-record-id-YtrddXjNKoDZPFxlnNnuprT6sDb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-NdrWdipXwo1b6lxq85Gu7SUys9f"><span style="font-size: 16px;">Yes, MEXC offers an official mobile app for both iOS and Android systems. You can download the app via the official link below: <a data-lark-is-custom="true" href="https://www.mexc.com/download">https://www.mexc.com/download</a>, or through the Apple App Store or Google Play Store.</span></div><div class="ace-line ace-line old-record-id-QVZnd4GAMoeZ7Hx52hNuYubosac"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-XtVIdzadsoXxplxsQFUut02jsTf"><span style="font-size: 16px;">To mitigate risks such as malware or fraud, it is essential to only download the MEXC App from authorized channels. To ensure you are downloading the official version, we recommend the following steps:</span></div><div class="ace-line ace-line old-record-id-POTCdTNVUoiE2rxSXvJutI7Osfe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-So73dYkLmowfmKxFqLBudp8Ystb"><span style="font-size: 16px;"><strong>Download from Official Sources: </strong>Always download the MEXC App from the official MEXC website or authorized app stores. Avoid using third-party sources.</span></div><div class="ace-line ace-line old-record-id-QttWd1aSSo2F3QxQaetum57FsMe"><span style="font-size: 16px;"><strong>Verify Developer Information: </strong>In the app store, confirm that the developer is listed as "MEXC Fintech, Inc." to ensure that you are downloading the legitimate and authorized app.</span></div><div class="ace-line ace-line old-record-id-RreadWSkVoLXFrxrcIfulxuRsdb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-doxuskh6tOYwaXFGEh64iN1i04d"><span style="font-size: 16px;">*BTN-<strong>Download App</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com/download">https://www.mexc.com/download</a>* </span></div><div class="ace-line ace-line old-record-id-URAMdkcHVoGg81xHjEhuikXjscf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusaQ22IhvjsrdWk63EVMOEFb"><strong>2. What should I do if the MEXC App is unavailable in the app store?</strong></h2><div class="ace-line ace-line old-record-id-doxusLcYyfPu3L8krDKQUjqH39d"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusnQGg9jxSVEJ1GeuFZegvNf"><span style="font-size: 16px;">2.1 Use the Web Version</span></h3><div class="ace-line ace-line old-record-id-doxusTMfI2DPNc0o8FOVrXKgZId"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxus6y6zLJptbJYn5fBARTvdid"><span style="font-size: 16px;">If you are unable to download the MEXC App or prefer not to use it, you can still access MEXC services through our web platform. The web version is accessible via both mobile and desktop browsers. </span></div><div style="white-space:pre;" class="ace-line ace-line old-record-id-doxusNaKFjqgyK3kxsB109j6tgc"><span style="font-size: 16px;">
Official Website: </span><span style="font-size: 16px;"><a href="https://www.mexc.com">https://www.mexc.com</a></span></div><div class="ace-line ace-line old-record-id-W48qduUUKoP0f6xgq1xuVgJksNc"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-R5zmdyCZmoTqlXxyInFuq3K0sGh"><span style="font-size: 16px;">*BTN-<strong>Visit MEXC</strong>&BTNURL=<a data-lark-is-custom="true" href="https://www.mexc.com">https://www.mexc.com</a>*</span></div><div class="ace-line ace-line old-record-id-O84od3lVaoZjkCxSl9Cuqq6msRh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusiavqmGtjIqEFmTXIqC19fc"><span style="font-size: 16px;">2.2 iOS Download Guide</span></h3><div class="ace-line ace-line old-record-id-UB5NdLch9oDp2UxxAk3uYIa6sGb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-OOKgd20Quol5npx6HISuP1masEg"><span style="font-size: 16px;"><strong>2.2.1</strong> If you cannot find the MEXC App in the App Store,<a data-lark-is-custom="true" href="https://www.mexc.com/support/articles/17827791523635"> it means the app is currently not available in your region</a>. We recommend the following:</span></div><div class="ace-line ace-line old-record-id-MJxvdGWlOo6lgBxH6pvu4W4EsTe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CUYqddOmCo2e2Zxk7hhu9OjAsSb"><span style="font-size: 16px;">You can try <a data-lark-is-custom="true" href="https://www.mexc.com/support/article/how-to-download-and-install-mexc-app-on-iphone-ios-375850260201873408">switching to another region's Apple ID</a>. Please refer to the "<a data-lark-is-custom="true" href="https://www.mexc.com/learn/article/17827791523629">MEXC App Download Guide</a>" for step-by-step instructions on downloading and sign-up.</span></div><div class="ace-line ace-line old-record-id-ClWtdIYMxoWUn3xaBLKu3mWmsTb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-HdKud0pY1omMyWxJM1ZurbBVsPd"><strong style="font-size: 16px;">2.2.2 iOS 12 or Later is Required</strong></div><div class="ace-line ace-line old-record-id-JbZudFVkQoNazex26nVufzPpsrY"><span style="font-size: 16px;"><br></span></div><div data-type="image" data-ace-gallery-json="{"items":[{"uuid":"95bc1b38-83b9-41c3-bfeb-35b48b1f139d","height":244,"width":405,"currHeight":244,"currWidth":405,"natrualHeight":244,"natrualWidth":405,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FQbSfbrHSsoUbDFxbqXGu4ea7sHb%2F%3Fpreview_type%3D16","file_token":"QbSfbrHSsoUbDFxbqXGu4ea7sHb","image_type":"image/png","size":85574,"comments":[]}]}" class="image-uploaded gallery old-record-id-ZBfcd55YYoWtIgx7kI1uWOgUsac" style="text-align: center;"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260213134629660IHNdnbDJCuTbVI.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJRYlNmYnJIU3NvVWJERnhicVhHdTRlYTdzSGIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWkJmY2Q1NVlZb1d0SWd4N2tJMXVXT2dVc2FjIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9RYlNmYnJIU3NvVWJERnhicVhHdTRlYTdzSGIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/QbSfbrHSsoUbDFxbqXGu4ea7sHb/?mount_node_token=ZBfcd55YYoWtIgx7kI1uWOgUsac&mount_point=docx_image" data-width="405" data-height="244" data-lark-image-uri="drivetoken://QbSfbrHSsoUbDFxbqXGu4ea7sHb" data-lark-image-width="405" data-lark-image-height="244" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 300px;"></div><div class="ace-line ace-line old-record-id-H4j1dFxSdo7dtfxaVTau1ZjDsug"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BObMdENuToLDBCxGeuaueNnaswf"><span style="font-size: 16px;">If you are redirected to the App Store and see the message <strong>"This application requires iOS 12.0 or later,"</strong> it means you need to try upgrading your device's operating system. For upgrade instructions, please refer to: <a data-lark-is-custom="true" href="https://support.apple.com/118575">https://support.apple.com/118575</a></span></div><div class="ace-line ace-line old-record-id-YCysdtynhoUxX8xF6N2ubhQpsud"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JCLbdXRpNoJeJsx2gvzuKeIvsab"><span style="font-size: 16px;">If you are using an iPhone 5 or an earlier model:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Yx8DddiKsoTQE9xPmmUuDpfMssf" data-list="bullet"><div><span style="font-size: 16px;">If you have an Android phone, you can try using the Android version of the MEXC App.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-Lgoedcs7coGTgIx1cn4uXIrCsrb" data-list="bullet"><div><span style="font-size: 16px;">If you do not have an Android phone, you can try using the web version of MEXC: <a href="https://www.mexc.com/" data-lark-is-custom="true">https://www.mexc.com/</a></span></div></li></ul><div class="ace-line ace-line old-record-id-doxusoHaVN3PRxeu5auhh4Y4aZb"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-doxusCmBXtVzuztRVyWylAMlQYe"><span style="font-size: 16px;">2.3 Android Download Guide</span></h3><div class="ace-line ace-line old-record-id-FTDJduU2noWZIexPrkNuoTzws8d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JGjJdch68o6xHJxdw58u7zA8sgg"><strong style="font-size: 16px;">2.3.1 Android Device Installation Guide</strong></div><div class="ace-line ace-line old-record-id-Gd24dVFg0oeoXGxhUGLuotVLsxd"><span style="font-size: 16px;"><br></span></div><div style="text-align:left" class="ace-line ace-line old-record-id-doxusvCXriRsIiACpKpKzHNxwgJ"><span style="font-size: 16px;">If you are using an Android device and are unable to download the app via Google Play, please visit <a data-lark-is-custom="true" href="https://www.mexc.com/download">https://www.mexc.com/download</a> for the <strong>Android installation</strong> guide.</span></div><div class="ace-line ace-line old-record-id-doxus36oqJH6Qmk4u9oTxXlRhwb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"a7ee0277-4c4f-4b68-839a-3fac3175bb1a","height":801,"width":1905,"currHeight":801,"currWidth":1905,"natrualHeight":801,"natrualWidth":1905,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FJxgVbXKlbo572ExwXaEudflQsVg%2F%3Fpreview_type%3D16","file_token":"JxgVbXKlbo572ExwXaEudflQsVg","image_type":"image/png","size":419846,"comments":[]}]}" class="image-uploaded gallery old-record-id-D5kmd3YJxovcSExZ3uPuuiLRsfd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260213134631765O4QDouG8aU1nSn.png" data-single-block="true" data-snapshot="eyJ0eXBlIjoiaW1hZ2UiLCJwYXJlbnRfaWQiOiJPbzNXZE1CdUdvZDFwY3gzY005dTNueUJzZmMiLCJjb21tZW50cyI6W10sInJldmlzaW9ucyI6W10sImxvY2tlZCI6ZmFsc2UsImhpZGRlbiI6ZmFsc2UsImF1dGhvciI6IjczMDc0NTM1NDU1NzIyMzczMTciLCJhbGlnbiI6ImNlbnRlciIsImltYWdlIjp7InRva2VuIjoiSnhnVmJYS2xibzU3MkV4d1hhRXVkZmxRc1ZnIiwibWltZVR5cGUiOiJpbWFnZS9wbmciLCJzaXplIjo0MTk4NDYsInNjYWxlIjoxLCJ3aWR0aCI6MTkwNSwiaGVpZ2h0Ijo4MDEsIm5hbWUiOiJpbWFnZS5wbmciLCJjcm9wIjpbMCwwLDAsMF0sInJvdGF0aW9uIjowLCJjYXB0aW9uIjp7InRleHQiOnsiYXBvb2wiOnsibmV4dE51bSI6MCwibnVtVG9BdHRyaWIiOm51bGx9LCJpbml0aWFsQXR0cmlidXRlZFRleHRzIjp7ImF0dHJpYnMiOm51bGwsInRleHQiOm51bGx9fX19LCJhcmVhX2NvbW1lbnRzIjpudWxsfQ==" data-suite="eyJmaWxlVG9rZW4iOiJKeGdWYlhLbGJvNTcyRXh3WGFFdWRmbFFzVmciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiRDVrbWQzWUp4b3ZjU0V4WjN1UHV1aUxSc2ZkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9KeGdWYlhLbGJvNTcyRXh3WGFFdWRmbFFzVmcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/JxgVbXKlbo572ExwXaEudflQsVg/?mount_node_token=D5kmd3YJxovcSExZ3uPuuiLRsfd&mount_point=docx_image" data-width="1905" data-height="801" data-lark-image-uri="drivetoken://JxgVbXKlbo572ExwXaEudflQsVg" data-lark-image-width="1905" data-lark-image-height="801" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-FosgdMKGfoUti5xj0jvuIuWAsYd"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-D1NIdYOesoNAXxxYxA4uKM0rsJg"><strong style="font-size: 16px;">2.3.2 Huawei Device Installation Guide</strong></div><div class="ace-line ace-line old-record-id-E5k3dlPlqoR6cKxhT0yuBPvYsAb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ItE9dHwb7of0AUxM23hu6UTEs3f"><span style="font-size: 16px;">If you encounter prompts such as "Malicious app" or "Potential risk" during installation, this is typically caused by a false positive from the system security feature. You may try the following solutions:</span></div><div class="ace-line ace-line old-record-id-MzgKdld39oXdxXxAwIFuhAILsFb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RkmMdmdtSovqSVxhOjZuoELisBc"><span style="font-size: 16px;"><strong>Method 1: Offline installation. </strong>Temporarily disable the network connection or enable Airplane Mode, then reinstall the downloaded installation package.</span></div><div class="ace-line ace-line old-record-id-CdoLdg36rotoDzxCccGuWXkVsaf"><span style="font-size: 16px;"><br></span></div><div style="white-space:pre;" class="ace-line ace-line old-record-id-AWwld9yr7ovFlmxGlLZuILE7sHg"><span style="font-size: 16px;"><strong>Method 2: Adjust security settings. </strong>Go to <strong>Settings → Apps → Pure Mode</strong>, tap the <strong>More</strong> menu in the top-right corner, and disable <strong>Enhanced Protection</strong> or exit Pure Mode directly.
</span></div><div class="ace-line ace-line old-record-id-XpHPdEKLgo3xPZxgqrpusiEBsje"><span style="font-size: 16px;">Note: The exact menu path may vary slightly depending on the device model or system version. Please follow the on-screen options accordingly.</span></div><div class="ace-line ace-line old-record-id-JWawdcH7wo6aRRxOYatuUy5vsbQ"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VrzNd0C6NotNWxx5Uk2unVeqsq4"><span style="font-size: 16px;"><strong>Method 3: Use the backup download link. </strong>If the above methods do not resolve the issue, download the latest installation package via the <a data-lark-is-custom="true" href="https://download.mocortech.com/Android_Channel/Huawei/MEXC-huawei.apk">official alternative download link</a> provided by MEXC.</span></div><div class="ace-line ace-line old-record-id-Rp6AdWZaOoVpLGx9B1du7HpFs8f"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" class="ace-line ace-line old-record-id-OXHxd2Khyo88QAxt8n3uDuoMsAd"><span style="font-size: 16px;">*BTN-<strong>Alternative Download</strong>&BTNURL=<a data-lark-is-custom="true" href="https://download.mocortech.com/Android_Channel/Huawei/MEXC-huawei.apk">https://download.mocortech.com/Android_Channel/Huawei/MEXC-huawei.apk</a>*</span></div><div class="ace-line ace-line old-record-id-Cn6fdrBkNo5DEBx2wZQuIWz6sJb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-doxusOz9IG6W8rrY6NDyj9Lqdnc"><span style="font-size: 16px;"><strong>2.3.</strong><strong>3</strong><strong> Google Play Store Issues</strong></span></div><div class="ace-line ace-line old-record-id-SFtzdt2VcozgUpxno0LusuUmsjs"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JUP4d6SVZobxk1xgqOguu8wusZe"><span style="font-size: 16px;">If the MEXC App is not available for download in your region, you can try signing up for a new Google account or switching the region of your existing account. Guide to changing your Google account region: <a data-lark-is-custom="true" href="https://support.google.com/googleplay/answer/7431675">https://support.google.com/googleplay/answer/7431675</a></span></div><div class="ace-line ace-line old-record-id-As6GdrRu1o6eUkxKUhNufMCgseb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LEMGd1Emeox76IxfP2puZPIlsAg"><span style="font-size: 16px;">If you encounter other issues when redirected to the Google Play Store, please refer to this guide: <a data-lark-is-custom="true" href="https://support.google.com/googleplay/answer/14122894">https://support.google.com/googleplay/answer/14122894</a></span></div><div class="ace-line ace-line old-record-id-Zt0wdwfxTo0Mbsx30H3uV2BBsug"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-UBD7du8ito4j0WxdYvfuNUo0sAg"><span style="font-size: 16px;"><strong>2.3.</strong><strong>4</strong><strong> Unknown Sources Installation Prompt</strong></span></div><div class="ace-line ace-line old-record-id-GiovdCTagoGSFRxkRlWu7lwVs5c"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-YCdBdw9dIopRFox8qq1um54Uscg"><span style="font-size: 16px;">For security reasons, Android phones have the "Allow installation of non-Google Play apps" option disabled by default. Navigate to and open Settings, and then search for and select "Install unknown apps." Then, tap "Install unknown apps" again. Note: this option may vary by brand. Refer to the tutorial here: <a data-lark-is-custom="true" href="https://www.samsung.com/us/support/troubleshoot/TSG10001913">https://www.samsung.com/us/support/troubleshoot/TSG10001913</a></span></div><div class="ace-line ace-line old-record-id-RjNPdTXNhoX70XxvFvhuCVW3smg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"1f1835f9-0335-4003-9c62-876960efbe24","height":427,"width":318,"currHeight":427,"currWidth":318,"natrualHeight":427,"natrualWidth":318,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FCzU5bKLtWo5wq5xa5JHui3xcskg%2F%3Fpreview_type%3D16","file_token":"CzU5bKLtWo5wq5xa5JHui3xcskg","image_type":"image/png","size":115122,"comments":[]}]}" class="image-uploaded gallery old-record-id-JZ76dk76yoAqLzxaFRZuwuG6sTd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260213134630075pvrGvUdcZF5nhc.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJDelU1YktMdFdvNXdxNXhhNUpIdWkzeGNza2ciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiSlo3NmRrNzZ5b0FxTHp4YUZSWnV3dUc2c1RkIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9DelU1YktMdFdvNXdxNXhhNUpIdWkzeGNza2cvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/CzU5bKLtWo5wq5xa5JHui3xcskg/?mount_node_token=JZ76dk76yoAqLzxaFRZuwuG6sTd&mount_point=docx_image" data-width="318" data-height="427" data-lark-image-uri="drivetoken://CzU5bKLtWo5wq5xa5JHui3xcskg" data-lark-image-width="318" data-lark-image-height="427" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 300px;"></div><div class="ace-line ace-line old-record-id-DVbTdjiyfoPnlgxzhoKuWNeJsod"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Ls90dYJTtoIAPaxetBRuOnjas9d"><span style="font-size: 16px;"><strong>2.3.</strong><strong>5</strong><strong> Risk Warning When Installing the MEXC APK</strong></span></div><div class="ace-line ace-line old-record-id-WAFudDvBjoSOsZxf8mtuBqIrs5b"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SxPNdxTAgoquUvx3hYVuidCYsoh"><span style="font-size: 16px;">This is a normal prompt. Please make sure to download and install the APK only from the official MEXC website: <a data-lark-is-custom="true" href="https://www.mexc.com/download">https://www.mexc.com/download</a>.</span></div><div class="ace-line ace-line old-record-id-DHpjdu4ROoqRL5x35K7uFJIisCe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Mff2dmquZowRegx1eOZubJiqsHf"><span style="font-size: 16px;"><strong>2.3.</strong><strong>6</strong><strong> Two MEXC Apps Appear on Android Home Screen</strong></span></div><div class="ace-line ace-line old-record-id-DMvrdzo1oovhCbxgwjruA5iBseg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-DsrRdqdjyoOf65xU5H3u4WMqsyf"><span style="font-size: 16px;">Because the MEXC installation packages from Google Play and the official website use different package names, they cannot overwrite each other during installation. As a result, some users may see two MEXC apps on their Android home screen at the same time, as shown in the image below:</span></div><div class="ace-line ace-line old-record-id-NMBvd4Sh8o14cyx7JtWudSyssag"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"edea22eb-120c-41d4-a892-6d99a38a07a7","height":676.7666666666667,"width":315.99999999999994,"currHeight":676.7666666666667,"currWidth":315.99999999999994,"natrualHeight":1285,"natrualWidth":600,"pluginName":"imageUpload","scale":0.5266666666666666,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FJZjibxGuBohjfAxOYEyuzSeysMh%2F%3Fpreview_type%3D16","file_token":"JZjibxGuBohjfAxOYEyuzSeysMh","image_type":"image/png","size":1347949,"comments":[]}]}" class="image-uploaded gallery old-record-id-YoB8dsoB4oXmCvxiZOBu2hTWsDe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260213134632601zJCnPyTVpW8Dcs.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJKWmppYnhHdUJvaGpmQXhPWUV5dXpTZXlzTWgiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiWW9COGRzb0I0b1htQ3Z4aVpPQnUyaFRXc0RlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9KWmppYnhHdUJvaGpmQXhPWUV5dXpTZXlzTWgvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/JZjibxGuBohjfAxOYEyuzSeysMh/?mount_node_token=YoB8dsoB4oXmCvxiZOBu2hTWsDe&mount_point=docx_image" data-width="600" data-height="1285" data-lark-image-uri="drivetoken://JZjibxGuBohjfAxOYEyuzSeysMh" data-lark-image-width="600" data-lark-image-height="1285" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 300px;"></div><div class="ace-line ace-line old-record-id-SvpIdjPCHoSlvzxUlq5u7mxUsyg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-BXefdZ8dmoYX6HxdwHLufE15sYf"><span style="font-size: 16px;">To resolve this issue, MEXC is preparing to release a new installation package for the app version that can be downloaded from the official website. This update will unify the package names of the website and Google Play versions, thereby preventing two MEXC apps from appearing simultaneously on Android home screens.</span></div><div class="ace-line ace-line old-record-id-IhfkdXOhIoAmvRxXD8ouL7Wxsqb"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"f9270eb7-fca1-4219-9ce9-94cc4296657d","height":554.7980132450331,"width":262,"currHeight":554.7980132450331,"currWidth":262,"natrualHeight":1279,"natrualWidth":604,"pluginName":"imageUpload","scale":0.4337748344370861,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FSKiabTBldoj8RQxUQDvuQGFysbb%2F%3Fpreview_type%3D16","file_token":"SKiabTBldoj8RQxUQDvuQGFysbb","image_type":"image/jpeg","size":248671,"comments":[]}]}" class="image-uploaded gallery old-record-id-KXhVdOQtLoTimTxFWDbuXBPSsDe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260213134631162UUsOV8Qsg47AR2.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJTS2lhYlRCbGRvajhSUXhVUUR2dVFHRnlzYmIiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiS1hoVmRPUXRMb1RpbVR4RldEYnVYQlBTc0RlIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9TS2lhYlRCbGRvajhSUXhVUUR2dVFHRnlzYmIvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/SKiabTBldoj8RQxUQDvuQGFysbb/?mount_node_token=KXhVdOQtLoTimTxFWDbuXBPSsDe&mount_point=docx_image" data-width="604" data-height="1279" data-lark-image-uri="drivetoken://SKiabTBldoj8RQxUQDvuQGFysbb" data-lark-image-width="604" data-lark-image-height="1279" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 300px;"></div><div class="ace-line ace-line old-record-id-NFLIdkAnRo1343xcnefuEMvxsyY"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CLnVdm4AGousskxJoSkuuggPsvd"><span style="font-size: 16px;">If you encounter this issue, please open both MEXC apps on your home screen one by one, tap your user icon, go to <strong>Settings</strong>, scroll down to the bottom, and tap <strong>About MEXC</strong> to check the version number as shown in the image below. Keep the MEXC app with the higher version number and uninstall the one with the lower version number.</span></div><div class="ace-line ace-line old-record-id-NM1Ddt4gjoV3F9xi4Qeu2GKfsDb"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZseydoA6uoPSggxxIQeu8wnNsJg"><span style="font-size: 16px;">Note: You will not be automatically logged in to the newly-installed MEXC App.</span></div><div class="ace-line ace-line old-record-id-PsL8dwJD8ocdzUxLBMyuETcXsEg"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"b35ae5f0-928c-4380-9d52-a5da7c003d86","height":1295,"width":1845,"currHeight":1295,"currWidth":1845,"natrualHeight":1295,"natrualWidth":1845,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FPQHTbWcJLo8jopxsQNFuEzwlsug%2F%3Fpreview_type%3D16","file_token":"PQHTbWcJLo8jopxsQNFuEzwlsug","image_type":"image/png","size":760171,"comments":[]}]}" class="image-uploaded gallery old-record-id-Qoy5dT9aCoTPtIxysFZux8pxsnh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260213134631938MnNLZFSnGssjxg.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJQUUhUYldjSkxvOGpvcHhzUU5GdUV6d2xzdWciLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiUW95NWRUOWFDb1RQdEl4eXNGWnV4OHB4c25oIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9QUUhUYldjSkxvOGpvcHhzUU5GdUV6d2xzdWcvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/PQHTbWcJLo8jopxsQNFuEzwlsug/?mount_node_token=Qoy5dT9aCoTPtIxysFZux8pxsnh&mount_point=docx_image" data-width="1845" data-height="1295" data-lark-image-uri="drivetoken://PQHTbWcJLo8jopxsQNFuEzwlsug" data-lark-image-width="1845" data-lark-image-height="1295" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-doxus2yrmGyVHq7ydNWDVoES9Xd"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxuskyIesnorFHUTC3vPfC8kjd"><strong>3. What to do if the MEXC App fails to install or download is interrupted</strong></h2><div class="ace-line ace-line old-record-id-doxusxVGs8hDJ0OSmRnYFgtDDlf"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-ZwDsdzlemoYCvex8LrNuo8OcsGe"><span style="font-size: 16px;">If you are experiencing issues with installing the MEXC App, or if the download keeps failing or being interrupted, the problem may be caused by one of the following:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxusq1IKfu5Z0WoB94yYPpJTef" data-list="bullet"><div><span style="font-size: 16px;"><strong>Network Issues: </strong>Ensure your device is connected to a stable Wi-Fi or mobile data network. A weak or unstable connection may prevent the app from downloading properly.</span></div></li><li class="ace-line ace-line old-record-id-doxusSVpiFyi5xPVxoUe4JY0l0g" data-list="bullet"><div><span style="font-size: 16px;"><strong>Insufficient Storage: </strong>Check your device's storage space. If your device is running low on storage, delete unnecessary files or apps to free up space before attempting to install again.</span></div></li><li class="ace-line ace-line old-record-id-doxusILd2q9MBWloGKArB0pO0ag" data-list="bullet"><div><span style="font-size: 16px;"><strong>Device Compatibility: </strong>Confirm that your mobile device's operating system meets the minimum requirements for the MEXC App. For iOS devices, ensure your system version aligns with the app's requirements.</span></div></li></ul><div class="ace-line ace-line old-record-id-doxusM1U84emQtx7bUAeiO85cte"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-doxusQxZB657RwgXnavDEAsMEle"><strong>4. What to do if the MEXC App fails to open or launch after installation</strong></h2><div class="ace-line ace-line old-record-id-doxusAGvTZQRF6UpfHA6chpBE5e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-SsNtd812JoIR3SxB2ApunIaCszh"><span style="font-size: 16px;">If you are experiencing difficulties opening or launching the MEXC App after installation, please consider the following steps:</span></div><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-doxushIlrw4S9iHt9qMwXTMIYMh" data-list="bullet"><div><span style="font-size: 16px;"><strong>Restart Your Device: </strong>A simple device restart may help resolve any temporary issues preventing the app from launching.</span></div></li><li class="ace-line ace-line old-record-id-doxusU0T2if7EYVMzd2QVhCLwzg" data-list="bullet"><div><span style="font-size: 16px;"><strong>Update Your Operating System: </strong>Ensure that your device's operating system is up to date. Compatibility with the latest version of the MEXC App may require the most current system version.</span></div></li><li class="ace-line ace-line old-record-id-doxuso3tv3xKpv6sF7lN20VDnNb" data-list="bullet"><div><span style="font-size: 16px;"><strong>Clear Cache and Data: </strong>Cache-related issues can affect app performance. Try clearing the cache or uninstalling and reinstalling the MEXC App to resolve any potential conflicts.</span></div></li></ul><div class="ace-line ace-line old-record-id-G7UadmaBsoTcYUx8T26ulSpYsKe"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-NU5MdDaXDoI0faxtiZUu19TOsqb"><strong>5. What should I do if the MEXC App is lagging or unresponsive?</strong></h2><div class="ace-line ace-line old-record-id-JGnEd29Z7oCprSxRAx6uCSXIsPh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-JbLzdqOiFoeyJMxCTWnu6EsNsxd"><span style="font-size: 16px;">If you experience issues such as screen freezing, unresponsive taps, or slow loading while using the MEXC App, this is usually related to network connection quality or server status. You may first follow the steps below to perform basic troubleshooting:</span></div><div class="ace-line ace-line old-record-id-S18SdrEFIoWBjmxrmtUuVo5Fsyh"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-Eia8daMSJomMErxj0JtuS4xQsIh"><span style="font-size: 16px;">5.1 Perform a network check</span></h3><div class="ace-line ace-line old-record-id-UEaAdGDrmoLCzbx66eOuQgfZspe"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-LtyQdtYnzoI0Wix8tUvuIfdDspb"><span style="font-size: 16px;">In the MEXC App, tap the <strong>profile icon</strong> on the homepage, then select <strong>Network Check</strong>. Based on the test results, take the corresponding actions:</span></div><div class="ace-line ace-line old-record-id-HbFUdEFt1oPhtyxMKRhu3lHosnZ"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-RtledkxPcoeATOx7W9Hu46x7sVd"><span style="font-size: 16px;"><strong>Slow network speed</strong> (shown as red or orange on the report): This indicates that the current network connection is unstable or slow. Try switching to a different network environment:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-I4hXdc8EXoqTTpxKUEYufyfIsjf" data-list="bullet"><div><span style="font-size: 16px;">Switch from mobile data (4G/5G) to a stable Wi-Fi network</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-KuNddAPMDoEmXNxHLINuDrFLs1p" data-list="bullet"><div><span style="font-size: 16px;">Connect to another reliable Wi-Fi network</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-XA1OdJRjpoyaigxsHy4u8wGhskh" data-list="bullet"><div><span style="font-size: 16px;">Restart the router or move to an area with better signal strength</span></div></li></ul><div class="ace-line ace-line old-record-id-NEBFdeJgLom4TBxKwwBueGw8sTh"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-Qm0vd4HsAo2nylxYzfZumCsXsSh"><span style="font-size: 16px;"><strong>Normal network speed</strong> (shown as green on the report): This may be caused by latency on the currently connected server. It is recommended to manually switch to a server with lower latency to continue using the app.</span></div><div class="ace-line ace-line old-record-id-O9TLd3Q3qoPsrtxFzJiukWgUsrn"><span style="font-size: 16px;"><br></span></div><div style="text-align:center" data-type="image" data-ace-gallery-json="{"items":[{"uuid":"da0dae20-b4dc-4a25-932c-5248ecc46a55","height":2156,"width":3130,"currHeight":2156,"currWidth":3130,"natrualHeight":2156,"natrualWidth":3130,"pluginName":"imageUpload","scale":1,"src":"https%3A%2F%2Finternal-api-drive-stream.larksuite.com%2Fspace%2Fapi%2Fbox%2Fstream%2Fdownload%2Fpreview%2FNmRubAzySo4InqxsEZau0yrgsse%2F%3Fpreview_type%3D16","file_token":"NmRubAzySo4InqxsEZau0yrgsse","image_type":"image/png","size":1358735,"comments":[]}]}" class="image-uploaded gallery old-record-id-MRRQdh9B4oIs15xMjkGuMUX9sYb"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20260213134631072YZbhixyHuBu3ZY.png" data-single-block="true" data-snapshot="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" data-suite="eyJmaWxlVG9rZW4iOiJObVJ1YkF6eVNvNElucXhzRVphdTB5cmdzc2UiLCJvYmpUeXBlIjoiZG9jeCIsIm9ialRva2VuIjoiTVJSUWRoOUI0b0lzMTV4TWprR3VNVVg5c1liIiwib3JpZ2luU3JjIjoiaHR0cHM6Ly9pbnRlcm5hbC1hcGktZHJpdmUtc3RyZWFtLmxhcmtzdWl0ZS5jb20vc3BhY2UvYXBpL2JveC9zdHJlYW0vZG93bmxvYWQvcHJldmlldy9ObVJ1YkF6eVNvNElucXhzRVphdTB5cmdzc2UvP3ByZXZpZXdfdHlwZT0xNiJ9" data-src="https://internal-api-drive-stream.larksuite.com/space/api/box/stream/download/all/NmRubAzySo4InqxsEZau0yrgsse/?mount_node_token=MRRQdh9B4oIs15xMjkGuMUX9sYb&mount_point=docx_image" data-width="3130" data-height="2156" data-lark-image-uri="drivetoken://NmRubAzySo4InqxsEZau0yrgsse" data-lark-image-width="3130" data-lark-image-height="2156" data-host-from-cloud="true" style="max-width: 100%; height: auto; border-radius: 12px; font-size: 16px; width: 750px;"></div><div class="ace-line ace-line old-record-id-PCe2d5EujoTcfpxSHfjurYsts1f"><span style="font-size: 16px;"><br></span></div><h3 class="heading-3 ace-line old-record-id-QuZeduiW9oLVFSxaezzuR3uysXc"><span style="font-size: 16px;">5.2 Contact Customer Service</span></h3><div class="ace-line ace-line old-record-id-XNpvdJQb8oWjNPx92YAulc9ds1d"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-VLp4dhJudoXKd4xBOEzuL2eIshf"><span style="font-size: 16px;">If the issue persists after completing the above network checks and switching networks or servers, please prepare the following information and contact MEXC Customer Service for further investigation and assistance:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-Hx2od4WxuoYVzSx3DqnujB0gsSg" data-list="bullet"><div><span style="font-size: 16px;"><strong>Time the issue occurred:</strong> Please provide the specific date and approximate time when the issue happened.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-KicAdvqlgoIdUixPc9buyAKtsrf" data-list="bullet"><div><span style="font-size: 16px;"><strong>Screenshots or screen recordings:</strong> Provide screenshots or screen recordings showing the lag, freeze, or crash.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-N2led4KlLoQ10Rx9gXluaDmAsgb" data-list="bullet"><div><span style="font-size: 16px;"><strong>Affected page or feature:</strong> Specify where the issue occurred, such as the Deposit or Withdrawal page, Spot trading page, or Futures trading page.</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-VRM4dNniEoctCwxfdZKuqPD8sxh" data-list="bullet"><div><span style="font-size: 16px;"><strong>Network diagnosis report:</strong> Run <strong>Network Check</strong> when the issue occurs and provide a screenshot of the results.</span></div></li></ul><div class="ace-line ace-line old-record-id-WXuhdnTado1pUWxwkowu5dacs4e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-CVFid7GAooDlPXxOtLpuCq4wsVd"><span style="font-size: 16px;">If you continue to experience issues, please reach out to MEXC Customer Service or join our official community for further assistance:</span></div><ul start="1" class="list-bullet1"><li style="text-align:left" class="ace-line ace-line old-record-id-doxusVhSLFbkBZYuo1F30Jxf24c" data-list="bullet"><div><span style="font-size: 16px;">Online Customer Service</span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxus5Nikfh2YEKJ05yRhVfL3Xd" data-list="bullet"><div><span style="font-size: 16px;">Official Telegram Channel: </span><span style="font-size: 16px;"><a href="https://t.me/MEXCEnglish">https://t.me/MEXCEnglish</a></span></div></li><li style="text-align:left" class="ace-line ace-line old-record-id-doxusb4MqmCkvJ3txWYXZTXHydc" data-list="bullet"><div><span style="font-size: 16px;">Submit Inquiry: <a href="https://www.mexc.com/support/requests">https://www.mexc.com/support/requests</a></span></div></li></ul><div class="ace-line ace-line old-record-id-QxqddmXiMoVxSfx0ppcunHSUsCf"><span style="font-size: 16px;"><br></span></div><h2 class="heading-2 ace-line old-record-id-JC91d81F6ovqnhxFnIfuLp6QsQh"><strong>6. How to update the MEXC App?</strong></h2><div class="ace-line ace-line old-record-id-HYObdPVXSobUmCxwuubuOl8ps5e"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-EVyud6bcyoKOKaxp9XSuFYK6s0g"><span style="font-size: 16px;">iOS: Open the App Store and enter <strong>MEXC </strong> in the search bar to access the app details page. If the <strong>Update</strong> button is displayed, tap it to complete the update.</span></div><div class="ace-line ace-line old-record-id-ZUGwdUuSGox6fKxlT4tuxwuzsAg"><span style="font-size: 16px;"><br></span></div><div class="ace-line ace-line old-record-id-M0whdMFaGoYZWhxfuEGuP36FsYd"><span style="font-size: 16px;">Android: Open the Google Play Store and search for <strong>MEXC.</strong> Tap to enter the app details page. If <strong>Update</strong> is displayed, tap it and wait for the update to complete.</span></div><div class="ace-line ace-line old-record-id-W786dvn5wo32SLx9GpNuSuTAsUd"><span style="font-size: 16px;"><br></span></div><p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202602141245406514s3mOKyFgpgeJs.png" style="max-width: 100%; height: auto; border-radius: 12px; width: 750px; display: block; margin-left: auto; margin-right: auto;" data-host-from-cloud="true"></p><p><br></p><h3 class="heading-3 ace-line old-record-id-HOtCdN5RPoSvE8x8fawuzKg8sjA"><span style="font-size: 16px;">Recommended Reading:</span></h3><ul start="1" class="list-bullet1"><li class="ace-line ace-line old-record-id-BjMHdyXYLoZfIyxqpQ9u1aAmsjh" data-list="bullet"><div><a data-lark-is-custom="true" href="https://www.mexc.com/support/article/mexc-app-download-guide-17827791529363" style="font-size: 16px;">MEXC App Download Guide</a></div></li><li class="ace-line ace-line old-record-id-Z6D0dNTGYoXdGpxBc8Xu227psNi" data-list="bullet"><div><a href="https://www.mexc.com/support/article/countries-regions-supported-by-the-mexc-app-17827791523635" data-lark-is-custom="true" style="font-size: 16px;">Countries/Regions Supported by the MEXC App</a></div></li></ul></div>