Buy Crypto Markets Spot FuturesGOLD Earn Event Center

OTC cryptocurrency trading, also known as over-the-counter trading, refers to the exchange of cryptocurrencies and fiat currencies between buyers and sellers. When you use fiat currency to buyOTC cryptocurrency trading, also known as over-the-counter trading, refers to the exchange of cryptocurrencies and fiat currencies between buyers and sellers. When you use fiat currency to buy

Learn/Trading Guide/User Guide/How to Subm... OTC Ticket

How to Submit an OTC Ticket

Jul 16, 2025MEXC

ULTIMA$4,911.74+18.03%

OTC cryptocurrency trading, also known as over-the-counter trading, refers to the exchange of cryptocurrencies and fiat currencies between buyers and sellers. When you use fiat currency to buy cryptocurrencies or prepare to sell cryptocurrencies for fiat currency, you need to use OTC trading.

If you encounter any issues while using OTC trading on the MEXC platform, you can go to the ticket submission page to fill out and submit the corresponding information. The MEXC OTC customer service team will respond to you within 24 hours via email.

1. On the Website

Open the MEXC official website homepage and log in to your personal account. Scroll down to the bottom of the page and click on [Submit an Enquiry] under "User Support" to enter the corresponding page.

Click on [OTC Consultation] to switch to the OTC ticket submission page. Fill in the issue category, inquiry title, detailed description, email address, and upload attachments (optional), then click the [Submit] button.

Currently, the issue category options include "P2P orders," "Global bank transfers," "Buying crypto with a credit card," "Buying crypto from a third party," "MEXC Card," "OTC trading security issues," and "Others."

In the "Detailed Description" field, please provide detailed information about the issues you encountered during OTC trading. The MEXC OTC customer service team will respond to you via email within 24 hours.

2. On the App

Open the MEXC App and log in. On the homepage, tap on [More] and select [Submit a Request] under "Support."

On the ticket submission page, tap on [OTC Consultation] to switch to the OTC ticket submission page. Fill in the issue category, inquiry title, detailed description, email address, and upload attachments (optional), then click the [Submit] button.

Disclaimer: This information does not provide advice on investment, taxation, legal, financial, accounting, consultation, or any other related services, nor does it constitute advice to purchase, sell, or hold any assets. MEXC Learn provides information for reference purposes only and does not constitute investment advice. Please ensure you fully understand the risks involved and exercise caution when investing. The platform is not responsible for users' investment decisions.

Market Opportunity

USDCoin Price(USDC)

$0.9996

$0.9996$0.9996

+0.01%

USD

USDCoin (USDC) Live Price Chart

Hot Crypto Updates

Circle (CRCL) Stock Just Had Its Worst Day Ever — What the 20% Crash Means for Stablecoin Investors

Published: March 25, 2026 Author: MEXC Crypto Pulse Team Overview On March 24, 2026, Circle Internet Group (NYSE: CRCL) — the issuer behind the USDC stablecoin — recorded its largest single-day stock

2026-04-10

2026's Highest Stablecoin Yield CEX Comparison: Binance, OKX, Bybit, Bitget Deep Dive — Plus the Underrated Platform Beating Them All

Looking for the highest USDT/USDC stablecoin savings rates in 2026? This in-depth comparison of Binance, OKX, Bybit, and Bitget breaks down APY structures, flexibility, and security — plus reveals

2026-02-28

What Is Circle (CRCL)? The USDC Powerhouse Behind “Programmable Dollars” and a New Kind of Public Fintech

When people talk about “stablecoins,” they’re usually talking about a promise: a digital token that behaves like cash, moves like crypto, and still holds its value like a dollar. That promise is the

2026-01-30

USAT vs USDT vs USDC: Can This Compliance-First Stablecoin Reshape the Market?

In-depth analysis of Tether's new USAT stablecoin versus USDT and USDC. Issued by federally regulated Anchorage Digital Bank under the GENIUS Act, can USAT challenge USDC's dominance in the compliant

2026-01-27