<p style="margin:0px">Due to service adjustments by our third-party card issuer, MEXC APAC Card services were officially discontinued on Nov 11, 2026, at 02:00 (UTC).</p><p style="margin:0px"><br /></p><p style="margin:0px">Following the discontinuation, all existing MEXC APAC Cards can no longer be used for transactions, and new card applications have been suspended.</p><p style="margin:0px"><br /></p><p style="margin:0px">Note: <strong style="font-weight:bolder">MEXC Global Card users are unaffected by this change</strong> and retain full access to all MEXC Global Card services.</p><p style="margin:0px"><br /></p><p style="margin:0px">Please review the following important arrangements regarding your funds and account.</p><p style="margin:0px"><br /></p><h2>Your Funds Remain Safe and Unaffected</h2><p style="margin:0px"><br /></p><p style="margin:0px">Your funds are securely held in your Fiat account and are not stored with the third-party card issuer. The discontinuation of MEXC APAC Card services will not impact your account balance, and your funds remain fully accessible in accordance with MEXC policies.</p><p style="margin:0px"><br /></p><p style="margin:0px">Any pending cashback from previous card transactions will continue to be distributed as scheduled.</p><p style="margin:0px"><br /></p><h2>Transaction History, Refunds &amp; Pending Settlements</h2><p style="margin:0px"><br /></p><p style="margin:0px"><strong style="font-weight:bolder">Transaction Records</strong>: Card transaction history will be retained for 3 months following the service discontinuation to assist with inquiries and refund verifications.</p><p style="margin:0px"><br /></p><p style="margin:0px"><strong style="font-weight:bolder">Refund Requests</strong>: If you need a refund for a previous card transaction during this period, please reach out to Customer Service. Our team will verify the original transaction and guide you through the refund process.</p><p style="margin:0px"><br /></p><p style="margin:0px"><strong style="font-weight:bolder">Pending Transactions</strong>: Transactions initiated before the service discontinuation that are currently pending will continue to be processed through standard settlement procedures.</p><p style="margin:0px"><br /></p><h2>Customer Support</h2><p style="margin:0px"><br /></p><p style="margin:0px">If you have any questions regarding your card, wallet balance, or past transactions, our Customer Service team is available 24/7 to assist you.</p><p style="margin:0px"><br /></p><p style="margin:0px">We sincerely apologize for any inconvenience caused by this change. Thank you for your understanding and continued trust in MEXC.</p>